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MakeMyTrip India Complaints & Reviews

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Last updated May 10, 2024
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MakeMyTrip India Phone Numbers

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MakeMyTrip India Website

MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 332

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B
Bheem Pandava
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Processing -- they lie and no refund

Here is a summary of my complaint. I have filed a police complaint and I think if all of the 1444 people file police complaints we will have enough for a class action law suit against these frauds. I want to pursue them to the fullest extent of the law.

Dear Sir/Madam, these guys are frauds. They act like they are doing something when in fact they do nothing. File a "CHEATING" Complaint with your local police station....
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S
Santosh Kumar Murarkar
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Flight Ticket Cancel Amount not Refunded.

Address:Hyderabad, Andhra Pradesh

Hello All, My name is Santosh kumar murarkar . I have booked a flight ticket on 14th july 2015 to Oman for to and fro travelling using make my trip.com website and the flight ticket cost was 21561 where the tickets are booked with Oman Air, The flight details are as follows: Hyderabad - Muscat | Thu, 16 July 15, 15:50 hrs. Muscat - Hyderabad | Wed, 12 August 15, 01:10 hrs. Booking Confirmation MakeMyTrip Booking ID - NN[protected] Booking...
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S
Shikha27
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted flight not booked

Address:Gandhinagar, Gujarat

Hello, I tried to book my flight from Ahmadabad to Pune on 3rd September 2015. By my permission the money got deucted from my account but the flight was not booked. I have sent numerals service request but no response.the amount is Rs1997 deducuted from ICICI Bank account. I want my money back....
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D
dyandev
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded over 45 days and bad customer service

Address:Gurgaon, Haryana

Refund tracker booking id: in1506b2s129311
Reference id :[protected]

I cancelled tickets to china by srilankan airlines on july 17th. I was approved a refund of rs. 1, 85, 000. However you can see it's almost 2 months and i have been escalating the complaints all the way to the management. I got the following response from a geeta on aug 28th (See below)

Dear. . .

Thank you for...
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J
jaitshah
from Bhuj, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Marketing Calls

Address:Kutch, Gujarat

Hello, MakeMyTrip.com is a worst company i've deal with, just inquired once for a vacation for May 2015, and i was not satisfied with their package, they are still calling for the same even if i'm not interested. MakeMyTrip.com not call me again else will file a police complain against your company....
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M
Mahendiran Kandan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not provide visa info

Nn[protected] i booked the ticket from delhi to osh, while booking ticket, in the booking transit is different airport but while book the ticket they didnt provide any information, the passenger need transit visa and have to change different airport like, they didnt give info, passanger is denied to boarding, makemytrip, not giving proper answer, its non refundable ticket, i have to file a case, pls help dear friends now 30700 rupees, who...
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A
Ankit333
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated for package Inclusions

Address:Bangalore, Karnataka

I booked Dubai Trio Pack which includes Air tickets, Visa fees, Transfer, Hotel and one day activity as on their website. But Once I paid money, they called me and said that, it contains only Air fare, VISA and Hotel. Here is my conversation : Customer Care Person : Sir, this package includes only Air Tickets, Visa Fees and Hotel Me : But while booking it was showing me other things also. Customer Care Person : Sir, May be you removed...
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J
Jmnpatel
from Surat, Gujarat
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E-tickets for international flights issued in wrong names

Address:Vadodara, Gujarat

With reference of subjected booking ID NL[protected] we would like to escalate the issue of wrong name in the e-tickets under the purchased tour package. As we are the first time traveller and were seeking the assistance from Make My Trip team for our tour package. We faced the worst experience during our communication from Make My Trip in below points: • Firstly, we were advised to fill a form online to initiate the formalities and adhoc...
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R
rohits7
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud/Cheating – The company steals money by showing fake fare policy

I recently booked an international hotel (Singapore) from makemytrip.com. The company in the fare policy showed that the room in fully refundable until 23rd December 2015 and there will be no cancellation charges in case the room is cancelled before that date. When I booked the Hotel and paid the entire amount, the Voucher that I have received states that the rooms booked are Non-refundable and there is 100 % cancellation fee in case of cancellation....
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A
ajmanikandan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Sir i train booking on 21 august Trivandrum to mumbai, at 8.53 pm, ticket is not booking but my amount is debited in my account, rs 1924 debited in my account pls folow him sir, i attached my bank statement below my ph no is [protected], asok thanks...
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A
ankitjain093
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusing to refund for cancelled booking

Address:Bangalore, Karnataka

I booked an international hotel through makemytrip. Before that I checked the fare policy of the hotel which stated a 100% refund in case I cancel before a certain date. After booking confirmation, to my utter horror, the cancellation policy is printed as totally non-refundable. Its a booking worth Rs. 10000, and makemytrip is refusing to accept this serious error on their part. I am attaching the screenshot of the cancellation policy...
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P
Pradeep kumar Ramalingam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for Bookind id - NN230308342787

Myself R. Pradeep kumar, I have booked a TO and FRO ticket from Doha to chennai and made payment to make my trip. (NN[protected] In which i have travelled one way (i.e- from doha to Chennai), whereas return ticket i have to cancel & request for refund, so i called make my trip customer care from my india number +91-[protected] on 22nd Aug'15. Make my trip representatives told me i have to call jet airways and cancelled the ticket. ...
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J
J P / Harish
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket Invoice Bill

Address:New Delhi, Delhi

The kind of service makemy trip is giving is very worst & when you will try to call their toll free number you will never be able to reach them to solve your problem. Its like sales company people who just know how to sell product & they don't care about there customer. I booked my ticket through makemytrip transaction number is IN1507B3S031537. they have not sent me invoice bill of ticket fare. As I am trying to contact their customer...
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P
paisakya
from Bengaluru, Karnataka
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MakeMyTrip Android App made me to book twice booking - Lost 10K

Address:Bangalore, Karnataka

I have tried to book the ticket with MakeMyTrip Android App on 18th August. While first attempt of booking, apps failed to book the ticket with some error saying "Retry booking" then I tried second attempt and it booked it but after some time I got another booking which was failed as by the android application earlier and deducted the money. I called and sent mail multiple times almost everyday to the customer care but no response now...
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R
rockanand
from Mumbai, Maharashtra
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Delay in refund amount

Address:Chennai, Tamil Nadu

Reference ID:[[protected]] . I have raised an incident on 24th of this month and I have got a reply that your amount must be credited on or before 28. Last week I got an another mail saying that I need to wait till 2nd of September (today) and today i was shocked to see that i need to wait till 8th. I have initiated my cancellation on 8th of August. Refernce Number - IN1508R4S079213...
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B
bindubhardwaj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund against non booking of ticket

Address:New Delhi, Delhi

I booked a ticket from Dibrugadh to delhi on make my trip for 9 .11.2015. Though the tickets were not booked due to failed transaction but the amount was deducted from the net banking account. Kindly refund the same as per details. The transaction no : IGo APSCGM6 on 1.09.2015 of Rs. 6880/- (Rupees Six thousand eight hundred eighty eight only) Bank : State Bank of Patiala, Shastri Bhawan, New Delhi, 110001 From Bindu Bhardwaj [protected]@gmail.com...
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Address:New Delhi, Delhi

We r making complaint against makemytrip for not refunding rs 50424 / -
We r waiting for the refund of rs 50424 / - paid 2 times to makemy trip against booking id no; - in1508b4s210243 in lieu of del - blr - delhi airticket for 6 pax. . Last 15 days we sent more than 50 complaints but nothing has been done so far to refund my extra amount with company. Waiting for refund at the earliest. We already submitted pdf kotak mahindra bank...
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Address:New Delhi, Delhi

We r making complaint against makemytrip for not refunding rs 50424/- we r waiting for the refund of rs 50424/- paid 2 times to makemy trip against id no;-IN1508B4S210243 in lieu of del-blr-delhi airticket for 6 pax..last 15 days we sent more than 50 complaints but nothing has been done so far to refund my extra amount with company.waiting for refund at the earliest .we already submitted pdf kotak mahindra bank statement to prove that rs...
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M
MK.
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket Cancellation and Refund

Address:New Delhi, Delhi

On July 8 I purchases this ticket with booking reference Id NF[protected] on MakeMyTrip.com. This Website offers an Auto list of regular Travelers attached to ones account. I booked three tickets and after the comfirmation I realized that it has taken my name twice. So the looked like 1. Manish Khatar - myself 2. Maurya Khattar - my son 3. Manish Khattar - again my name. I immediately called MakeMyTrip and they advised me...
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G
ghillymadhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the money for cancelled ticket

Address:Coimbatore, Tamil Nadu

I booked a ticket in Makemytrip.com to travel from Coimbatore to Bangalore in Jet airways 9W-2650 flight on 17th July 2015. I cancelled this ticket since the flight was delayed by 2 hours and i have to get my connecting flight to go Singapore. After cancelling the ticket i called the customer care for refund for my ticket. Customer care executive asked me to submit Stamp document from Airlines since the cancellation is for special purpose...
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