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MakeMyTrip India Complaints & Reviews

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Last updated May 6, 2024
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Gurgaon
Gurgaon District
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MakeMyTrip India reviews & complaints page 333

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V
Vsharma95
from Noida, Uttar Pradesh
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Refund

Address:New Delhi, Delhi

This is in regard refund status of my transaction. I booked 2 indigo Flight tickets on 9th of July'15 but the booking failed and the transaction was successful. They actually grabbed my Rs.18580/- . They promised me on 9th of July that the amount will be refunded within 2 working days. Buf nothing happened like this. Its been 2 months now since I am requesting them to refund my amount. They're making stupid excuses that my bank...
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Khurshid Anwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but ticket not issued

Address:Chennai, Tamil Nadu

Dear Sir, We would like to inform you that when i was trying to book my e-ticket for Patna to Chennai today evening at about-05-22pM, -for 29th September-2015, Flight-6E-191-331, unfortunately my money Rs- 6, 586 deducted but ticket not came. Transaction ID-Info:INB/[protected]/CCAENUE.com/Charge/flight So, we request you please refund my money or issue the ticket as soon as possible. Regard's Md.Khurshid Anwar...
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A
adisin
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payback Points redemption issue

Address:Chennai, Tamil Nadu

Email ID : [protected]@GMAIL.COM I was making a payment of Rs.4460 through my Payback points(Rs.1952) and rest Rs.2508 through my credit card. The payback payment was succesfull and then the card payment got declined by your useless servers. Because of this reason now I have to wait for 7 days to get those points back and its only after it that I will be able to use them. Within 7 days the prices of the flight will definitely increase. Now...
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S
suraj balodi
from Delhi, Delhi
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Worst Service of Make my Trip

Address:New Delhi, Delhi

Dear Sir, my self santosh chandra and I have booked a two Volvo Bus ticket from Make My Trip on dated 26/6/2015 form Sparkel Tour And Travels from Dehradun to Delhi . The Bus Departure date 07/07/2015 at 10:00 PM and the Bus Type: VOLVO b7r 2X2 (41) AC Semisleeper . (PNR/ TICKET NUMBER[protected]/433451). sir i have already complained you on dated 19/08/2015, of make my trip regarding the worst service me, and all details i have send to...
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S
sadiqeds
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Cancelled ticket

Address:Bangalore, Karnataka

Booking ID: AN[protected] This is Shaik Saddiqulla, I have been tricked by Makemytrip.com, Attention please. Am registering this complaint to expose the service and cheating tricks of MAKE MY TRIP team. makemytrip has cheated me of 906 dhirams for the cancelled ticket from abu dhabi to bangalore I dont have words to expalain that how worst is their service. Itenary were Abu Dhabi-Bangalore Via Pune. Abu Dhabi(AUH) Pune(PNQ) Jet...
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S
shambhu12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellection tour

Address:Kolkata, West Bengal

I am booking my travel plan with make my trip, at time booking they told any pay Rs-10000/- and rest of money pay before 10days dept., After booking suddenly they call me and asking Rs-5000/- more money or other wise cancel the my booking, I am booking my flight ticket as for my tour plan, If cancel the my booking make my trip, Huge loss incer for cancel charge for flight ticke, pls. look this matter, myBooking ID : IN1508B4S193131, Regards Shambhu...
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V
Vinita Titus
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed to Reissue International E-Tickets even after charging creditcard

Address:New Delhi, Delhi

Dear Sirs/Madam, this is utter shame to the Travel Company Make My Trip, they charged me more than the Airlines would have to change my 6 years old son's and my E-Tickets. Stranded at the Airport had to pay double the amount since the booking class was sold out. Make My Trip is a ridiculous company. Staff is unfriendly over the phone, they have hung up the phone while talking at least 50 times. I am extremely extremely disappointed....
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Pending refurn. Makemytrip complaint reference ID:[protected] . Ticket cancelled PNR Z1Y7LJ Go Air, 06.03.2015. This reference ID was created on 30 Mar'15 so that I could get a refund for my cancelled ticked. PNR Z1Y7LJ Go Air. Ticked was booked at the makemytrip counter at Mumbai Airport and was cancelled at Go Air ticket counter at Mumbai Airport. Booked and cancelled on 06.02.2015. I did escalate this issue online till "Write To Management"...
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A
anil
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Related, Support Related, Unresponsiveness.

Address:Chennai, Tamil Nadu

Dear All, Very bad experience. I wanted to know the details of Coupon to use in Makemytrip.com. I have emailed Pragati Customer support exectuive . I have called them since two days before making booking. Requested Call Back too. Pragati have asked me to mail the coupon screen shot. I have mailed her. Asked for explanation for the same. But She confirmed call back will be given. And after which the coupon was about to get expiry. I called...
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A
ajmanikandan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

SIR, i ticket booking on 25th august, my booking id is NR[protected], amount is3250, i attached my bankstatement please follow him sir my no is [protected], trivandrum to delhi ticket booking amount is debited in my account, ticket is not generated please follow him sir...
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makemytrip a fraud travel agency website, with lap topoffices no action taken by the police as wll the ministry so far, is the two entiried bribed by this fraud, its a quesiton mark, many people have been cheated by this fraud, people stay away from booking your tickets online by this makemytirp webstie, first th e informaiton ministry must ban this website, e make mytrip is a fraud travel agency why the indian railways and td trahe airways...
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K
kethavathswetha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund delayed for more than a moth

Address:Hyderabad, Andhra Pradesh

For booking ID: NH[protected]. we were supposed to receive refund of hotel cancellation, below was mail from make my trip. "Response By Email (PruthvishSinh Dabhi) (07/08/2015 02.26 PM) Dear Mr. Mudavathu, Thank you for contacting MakeMyTrip Customer Support regarding your request refund for the booking ID NH[protected]. We would like to inform you that the refund has been processed and the amount is credited into the same account...
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A
ajmanikandan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

SIR,
I train ticket booking make mytrip.com website on 21th july 8.30 pm, Trivandrum to mumbai, ticket is not confirmed, but amount is debited in my account, i send my bank statement to [protected]@makemytrio.com, but he is not response that, my booking id is NR[protected], my money did not received my account till today date, please follow him sir, my no is [protected].i call makemytrip customer care three days only, but he is not...
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U
Udit Gulati
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not recieved

Address:New Delhi, Delhi

I booked tickets from Delhi to Goa with Makemytrip via mobile app and paid 8343 as booking amount. My booking refrence ID is -NF[protected]. Booking was done with my name i.e. Udit Gulati. Flights were rescheduled by airlines and they told us that full refund will be processed. I called makemytrip and communicated the same thing and they assured that full refund will be credited to my account in 7 days i.e. before 7th august. I didn''t...
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G
Gayathrigummadi
from Kamareddi, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of booking id NF2203147486091

Address:Hyderabad, Andhra Pradesh

I cancelled ticket on on 15th July 2015. Cancelled through Makemytrip on 16th July 2015. There is no acknowledgment from their end so i called up and lodged a complaint no.[protected] on 10/8/2015. They said money will be refunded within 7 days. No response i called the customer care no clarity at their end.

Please kindly process the refund....
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A
Anil Kumar
from Ongole, Andhra Pradesh
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Train cancel and found is not refund

Address:New Delhi, Delhi

Sir My PNR : [protected] MakeMyTrip Booking ID: NR[protected] I have book Train Booking 12648 / Kongu Express Booking Date: 19 Jun '15, 12:50 Hrs Departure 24 Jun ' 15 (08:35) Delhi But train is cancel i contact Railway Enquiry they advice me your found is refund on your account with in 48 Hours but it not refund automatically i want to contact with online complaint they give me Reference ID[protected] Anil Kumar MakeMyTrip...
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A
Amrut Pattnaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pure Cheating in Cancellation[Booking ID: NF2204056347866]

Address:Khordha, Odisha

My flight is scheduled on 28th August and when i tried to cancel my ticket on 23rd August the cancellation charges is showing as Rs 2900 as Airline Cancellation charges and Rs 250 as Make my Trip Charges.But when I enquired from Airlines they told me that cancellation charge is Rs 2000 not 2900. I dont understand why MakeMytrip is playing such games.I had a dropped a mail to their customer care and till now awaiting their response. Complain...
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M
mahesht.ram
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done

Address:Ernakulam, Kerala

I have booked Rail ticket on 26th April 2015 from Cochin to Mumbai (BOOKING ID: NR[protected] for 3rd May 2015, the train cancelled due to IRCTC issues & field TDR on the same day itself (CANCELLATION REFERENCE NO: IN1505R1S021606). Till now I have contacted customer care many times, submitted bank statement, every time I am getting different replies and promises. I have not received refund till now. I am really disappointed with...
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Harsh Chandra Jha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Canceling a confirmed ticket post a day and the ticket still shows confirmed in booking status

Address:New Delhi, Delhi

Hi, A real annoying experience to say the least.Booked a flight ticket on 19th August .The ticket got confirmed and relevant details are generated.However, the next day I get a message that your ticket transaction has failed even though every thing seems fine.The ticket is still in confirmed mode. Neither calls nor email are to establish response from MMT. Indeed a pathetic response from a so called big company in service Industry...
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A
ajmanikandan
from Mumbai, Maharashtra
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Refund

Dear Sir, I am manikandan, i train booking on 21th july 8.30pm, trivandrum to mumbai, ticket is not confirmed, but amount is deducted in my account, amount 1921rs, I call weekly three times to makemytrip.com customer care, but his not response i attached my bankstatement, my booking id is NR[protected], i did not received my money till today date, my phone no is [protected], please follow him sir, i also send my bank statement to [protected]@makemytrip.com...
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