MakeMyTrip India Complaints & Reviews

I recieved and email from make mytrip becuase i book a ticket round trip from abu dhabi to manila by philippine airlines an they said to the email that my flight being re scheduled and just find the scheduled below but nothing was being attached there, , its hard also to call to them because there is no telephone no/cel number to be contact in case of some information that we need...please just reply and give me a clear information regarding...

i have a terrible experience with makemytrip international flight booking... first of all they promised in their site that the cancellation charges would be 1200 on the day of booking.. now i dont see the same promise to be kept.. i called the call center and talked to them for 1 1/2 hour to make them understand that i was shown 1200 for cancellation - they finally realised that there is some discrepancy and promised to call back within 4...

i have a terrible experience with makemytrip international flight booking... first of all they promised in their site that the cancellation charges would be 1200 on the day of booking.. now i dont see the same promise to be kept.. i called the call center and talked to them for 1 1/2 hour to make them understand that i was shown 1200 for cancellation - they finally realised that there is some discrepancy and promised to call back within 4...

Booking ID CA1401B4S000173 It has been 2 months since I have been calling and following up and I get excuses all the time. I found it it be very unprofessional that it's taking 8 weeks but still no progress to refund. There is no accountability to resolve my issues. I have waisted several hours chasing ppl at call centre but no result. Feels like i am dealing with a road side agency and not a company. I am very disappointed......

I was booking holiday package for 4th July 2014 online but when they confirm my booking it shown departure date is 8th of June 2014 after 10 minutes of my online booking, right after i have send email to For any query regarding this package, please email us at [protected]@makemytrip.com but bounced back to my email. again i send email [protected]@makemytrip.co that also bounce back, I have filed online complaint but no response lastly...

I am writing in Utter disgust and dismay that my Money has been debited a week back neither I got ticket nor money returned back. Your helpless customer care keeps on giving new Booking IDs for an UNBOOKED TICKET with latest one IN1405B8S074068. I seriously dunno where to seek help from and what shall I do with these booking IDS. Its very easy for you guys to say that money is lying in payment gateway, now tell why I can't talk directly...

I booked my flight from A, bad to Pune on 24th of Indigo Airlines through Makemytrip website.Flight was rescheduled by more than 2 hours so I cancelled that flight bcos its useless for me.Makemytrip refunded me on Rs. 849/- out of my booking Amt Rs. 2724.When i make complain to make mytrip they told that Indigo has refunded this much amt to them.When i go through Cancellation Policy of Indigo Airline's website I found that if flight is rescheduled...

Booking id: NU2H[protected] Actually I booked a package for hotel and
bus on 9th-april-2014 but due to technical error bus booking was not
confirmed so I told for cancellation of hotel also because if I am not
able to reach their then what is the use hotel booking. Later I got the
refund for bus booking on 17th-april-2014 then I again talk me with
costumer care for the hotel booking they told me wait...

I SENT following mails to your correspondent Mr Hiten & Rakesh NO RESPONSE IS RECEIVED TILL DATE

I did sent 2 mails one on 1/05/2014 which is under

I wanted share my nightmare experience with you and your vendors.

Firstly regarding the vehicle.
See as per the itinerary the journey is too long. The vehicle which is provided is not vehicle. Its cart. You know we left delhi at 9.30 a.m...

I have booked an ticket through makemytrip.com, while booking i have been prompted to DO NOT BOOK TICKETS THROUGH MAKEMYTRIP.COMavail 15% cash back through SBI credit card.
After booking.. They have given only 300RS instead of 1950Rs.
They told some stories...

DO NOT BOOK TICKETS THROUGH MAKEMYTRIP.COM


They are cheaters.. Fraudulent company.

Regards
Chandu...

I had been for aa tour to Hong Kong with make my trip it was our lady trip with them it has been the worst experience they r so. Mis managed they don't inform anything in advance more over after reaching to hong kong these people change the whole etinary they reschedule it the whle first day schedule was shifted to the third day and first day they kept it free moreover charged us money for that day for outing and third they told they would...

I had booked a Tour Package for Mauritius from 20th~26th Feb’14 after a long discussion with Make my Trip person….It was our Honeymoon Package, , , (Rs. 1.65, 000/-) As per the conversation the below itinerary was confirmed by them before leaving from India… AS CONFIRMED 20th Arrival, 21st – North Tour, 22nd – Leisure, 23rd – South Tour, 24th Leisure, 25th – Ile Aux, 26th – Leisure and finally...

I cancelled my flight tickets on 30th March 2014 but so far the amount has not been credited to my account. The refund amounts to Rs 56000. I was informed from Make my Trip that the amount would be credited within a span of 3-4 working days or a maximum of 12 working days in case of Nationalized banks. But almost a month has been elapsed since I have cancelled the tickets but no quality response from them so far. Each time when I contact...

US1312B3S002584 Booking ID. I have made atleast 20 calls over the past 6 days to have my flight re booked to an earlier date. All I get is excuses, and the same reassurances about a mythical 'call back'. Having used your service multiple times in the past, I can assure you that this will be the last time me, my family or any of my friends ever do....

I had booked Mumbai to Dubai return flight on 25th March i.e booking ID NN[protected]. The reason I booked flight is due to 6% cash back on ICICI cards. I had properly entered deal code ICICIIF while booking but till now I didnt see any cash back. I write the issue to customer care and they only have answer I didnt entered any code and closing the case without any proper resolution. This is just cheating by makemytrip and their...

Reasons To Avoid Doing Business With makemytrip.com (mmt) R1. Mmt screens incoming calls --- I am absolutely convinced. R1.1. If you select “new booking” from their phone menu they will take your call. R1.2. If you select “existing booking” they will either (a) not pick up the call at all, or (b) place you on hold, then disconnect you after sixteen minutes on hold. R1.3. If you select “dial an extension”, if you happen to...

Hotel Confirmation Voucher
MakeMyTrip Booking ID - NH[protected]
Booking Date - Thu, 03 April 14


Dear Jyotisman Dutta,

Print Booking Confirmation

Thank you for using MakeMyTrip.com to book your hotel
accommodation.
For your reference, your
MakeMyTrip Booking ID is NH[protected] .
Kindly note, your booking is CONFIRMED
and...

I have Paid Rs. 750 /- for Bus booking from Pune to Nagpur dated on 21st March 2014. But Ticket has not got confirmed and generated. When I asked to makemytrip.com for refunding money. They told me for refunding money. But till 31st March 2014, they are not able to refund my money to my account no. [protected] It is totally cheating. They should refund money within 7 days like any other traveling site. Later, I have booked same...

Dear Concerned,

I have booked a railway ticket through make my trip for 12246 Duronto express of 25 Mar 14 under booking id NR[protected] dated 24/01/14. The details are as follows :-

(a) Train No 12246 YPR-HWH Duronto Express
(b) Passenger -2 (1 Adult and 1 child)
(c) Date of journey -25/03/14

The details of the transaction (TO TRANSFER/abhijit trail tkt/[protected]/NA/INB -TRANSFER...

To, Make my Trip complaint cell I am really frustrated over follow up for the benefits those are offered to me by MMT, so I am summarizing them : 1. Booking via log in to own account for quick inclusion of reward point is practically not happening for my recent following booking I could not open with password so is not accounted for pay-back points Booking ID - NP[protected] Booking Date - Sat, 15 Feb...