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MakeMyTrip India Complaints & Reviews

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Last updated Apr 25, 2024
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MakeMyTrip India reviews & complaints page 396

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V
vaibhav.mishra
from Guntur, Andhra Pradesh
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Waiting for refund since Feb 2009

Address:Lucknow, Uttar Pradesh

This is with reference to the hotel booking id no.HTL [protected] of Estrela Do Mar Resort-A Beach Property Goa for two person on 22 February 2009. and recieved a mail fromMy booking was cancelled and I was told that the money will be refunded to me. You can see the email trail since 22 Feb 2009. Even after several reminders and communication to you, still I am waiting for refund to be done.

I got a mail from Amandeep.[protected]@makemytrip.com...
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U
utkarsharma
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done / around 2 months / NO valid reason provided till date

MakeMyTrip Booking ID : FLT[protected]
Cancellation Confirmation [Incident:[protected]]

Approximate Refund Amount Rs. 6,465
Approximate Refund Amount (In words)SIX THOUSAND FOUR HUNDRED SIXTY FIVE ONLY(INR)

Though Cancellation done on Feb 19 2010, I have not received any refund till date. Also I called customer care at least 10 + time however they are not able to give any concrete answer....
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neil pinto
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Make My Trip overcharged my credit card by 3 times for hotel reservation

Address:Mumbai City, Maharashtra

Booking Id: IN1005B02282

I had made a single room reservation through makemytrip for 2 guests at Hotel Arma Residency, Mumbai for check-in date 08-May-2010 and check-out date 09-May-2010. The amount was Rs.1723/- for the room + Rs.100/- (transaction charges of makemytrip for booking over the phone). The total I should have been charged is Rs.1823/- but I have instead been charged Rs.7292/-...an amount 4 times higher. I need...
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H
harshsandy28
from Bengaluru, Karnataka
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Fraud under the name of Great Indian Festival Offer

Address:Bangalore, Karnataka

voucher no - MMTST1009xxxxxxxx

I got coupons from MakeMyTrip Shiftthoughts on hoilday booking and domestic/international travel. They charged me around Rs. 7000/- for this.
Not more than one coupon can be used for one transaction which was not told to me at the time when they offered me this package of vouchers.
The holiday coupons are 2 in number worth Rs 3500/- each.
And 2 nights 3 days stay in a hotel...
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F
frmathewpally
from Bankura, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money charged twice for airline booking

Address:West Siang, Arunachal Pradesh

Sir,
I had booked two air tickets ( Guwahati to Bangalore) on 12th march 00. Due to heavy rush in the bank i could not update my passbook immediately. When i updated my passbook i have learned that money is extracted twice ( sum of 658). I complained to the customer service of make my trip, but they say they have received only once.
Therefore, kindly notify me how the money is gone and reimburse that amount to my account.br...
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B
bhardwaj.shivangi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very important point not mention

Address:Pune, Maharashtra

I booked my air tickets ( indigo flight 6E 134, BOOKING ID FLT[protected] on line thorugh make my trip on 5/0/2010 for the date of 29/04/2010 timing was 5:45 am, I miss my flight due to not mention such important point on the air tickets that you have to be arrive there before 1 hour , i arrive there before 26 minutes from the departure of my flight on above all that neither airlines authority allow me to go nor they cancel my air tickets...
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D
drumilkaloo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking ID:FLT00004858266 , REFUND FOR CANCELLED FLIGHT

Address:Mumbai Suburban, Maharashtra

Dear Sir,

I booked tickets for two from SRINAGAR to MUMBAI on 13 th Sep 09 through online portal of makemytip. On 13 th Sep 09, morning i got call from JETLITE srinagar counter that
FLIGHT S2-672 had got cancelled because of some or other reason. I was offered refund or a open ticket. I opted for open tkt. But few days back when i contacted jetlite for booking with reference to open ticket, They said they have already...
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M
mishrapiyush
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not issue refund: virtually a scam-level operation

Hi,
I had booked six tickets on makemytrip.com for domestic travel of my parents-in-law and brother-in-law within India. Unfortunately, due to the unexpected demise of my father-in-law a month before, I had to cancel 4 of these tickets. The concerned airlines, Kingfisher and Indigo Air were extremely accommodating. Both canceled their tickets and even issued full refund on my father-in-law's tickets (i.e. they refunded the ticket...
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N
noor92000
from Valpoy, Goa
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amended tour itinerary and hotel booking

Address:South Goa, Goa

I had booked a package tour for himachal pradesh

Package Name Himachal Highlights
Package Code MMT_DOM_69
Package URL makemytrip.com/holidays-india/package?id=69
User Name nuruzzaman shamsuzzoha
User Email [protected]@yahoo.com
Phone Number [protected]
User City goa
Num of Adults 2
Num of Children 1
Departure Date 10-Apr-10

the iteneary for the tour...
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M
manish chauhan
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket money not refunded

Address:Indore, Madhya Pradesh

i have booked my ticket from make my trip on 14th april 2010 and at the time of payment through net baking the net link has been broken, but the amount has been transsferred to their account, their is no confirmation of that booked ticket on my mail id or my mobile, they didn't refunded my amount till now....my tcket details are as follows:- indore to delhi- thursday-15th april 2010, 7:10 hrs...go air flight....................pls help...
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D
DESCOM
from Mumbai, Maharashtra
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Less Refund

Address:Gurgaon, Haryana

Never Book Air Tickets from MakeMyTrip

Dear All.... I have booked SpiceJet AirTicket from Deli To Bagdogra from MakeMyTrip. Since Airline it self offering same ticket by cheaper rate I cancelled from MakeMyTrip.

Details follows:
Spicejet SG 882 - Delhi (DEL) to Bagdogra (IXB)
Travel Date - Sun, 09 May 10, 11:20 hrs
Hitendra H Vala Rs. 4,979 x 2 = Rs.9958
Total Cancellation...
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P
prasannaak
from Kolhapur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted without any confirmed ticket

Address:Pune, Maharashtra

This is the second incident with make my trip. I booked a ticket for my family from Pune to Nagpur on the 08//04/10. Booking ID: FLT[protected] Amount was deducted without any confirmed ticket. When I called them they informed that the amount has npt been received by them and hence they have not issued a ticket. They wrote to me that they would require a bank statement to confirm that the amount has been taken off my account. I sent them...
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H
hemlata pawagadhi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not informing cancellation

Address:Vadodara, Gujarat

We visited the site of Make My Trip as we wanted to book our Holiday Tour . We selected ULTIMATE UTTARAKHAND Tour Package for 17.04.2010 to 27.04.2010 After filling their form on the Internet ,the response came through Telephone by a person name Manoj from Delhi. He insisted for payment so Rs. 35000 were paid on 25.02.2010 by Credit Card ( Total Package for Rs. 46999).In the last week of March we contanted Mr.Manoj to change our Tour Programme...
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P
pmkapadiya
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Money

Address:Vadodara, Gujarat

Dear Sir,

I have booked my ticket from MAKEMYTRIP(www.makemytrp.com) website on 31st March,2010. The ID of ticket is RAL[protected].Then after I cancelled my ticket and the refund amount was showing 374 Rs. but only I got 334 Rs. When I talked to customer care executive ,he was saying that it was approximate refund amount. Bt in my previous ticket approximate refund amont was 294 and total 294 rs paid to me.

MAKEYTRIP...
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E
excel79
from Gangtok, Sikkim
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given

I had booked three kingfisher flight tickets on 11.03.2010 for 25.03.2010 through makemytrip.com from bagdogra to new delhi. total amount for the tickets was rs. 9159.00 which i paid through credit card.

My flight booking id is flt[protected]. i cancelled my tickets at the kingfisher airlines counter at bagdogra airport on 25.03.2010 at 3 pm. (pnr jfwkad) since i was not permitted to cancel online. the cancellation coupon...
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J
Joy Bhalla
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated by Make My Trip

Address:North Delhi, Delhi

Make my Trip ruined my holiday plans at the last moment> Wanted to go to Jim Corbett for a nice holiday with my family, booked my hotel Jim’s Jungle Retreat, Corbett from 2nd to 4th April 2010. Received a confirmation mail from Make My Trip that the room has been booked and the same was followed by a Hotel booking Voucher from MMT, which so ironically said "Kindly note, your booking is CONFIRMED and you are not required to contact...
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M
M.K. Jain
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-refund of Rs.19,838/- being charged twice for the air journey

Dear Sir,
1. On 31.3.2010, I booked two air tickets on line using the website "Make My Trip" for the journey between Port Blair & New Delhi against booking id FLT[protected] costing Rs. 19,838/- using SBI ATM cum Debit Card.

2. It was noticed on the same day that my account was debited twice on 31.3.2010 for the same journey.
3. I immediately contacted the Call Centre and as per their advice,...
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D
Desat Anil B.
from Kolhapur, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Address:Maharashtra

I booked ticket through makemytrip. com on 05th March 2010 from Mumbai Central to Indore. My makemytrip booking ID was RAL [protected].The mode of payment was E-payment through ICICI Bank Ltd. Due to some technical problem the transaction got failed and the ticket was not booked, but the amount Rs:2369/- was debited from my account. I lodged complaint with makemytrip but till date my amount has not been credited to my account....
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A
Abhishek2105
from Satara, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive the festival pack

Address:Bangalore, Karnataka

Hi,

I made a payment of Rs.7719 on 20th November, 2009 for the MMT festival offer ( where it had MMT's yearly membership+ Domestic flight and hotel dicount vouchers+ International hotel and flight discount offer + Free watch).

It has been more than 4 months and I have still not received this kit. I have made numerous calls to your call center and have also written couple of mails to the customer support...
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P
pawan surana
from Vaikam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not refunded

Address:Coimbatore, Tamil Nadu

I booked ticket through makemytrip.com on 02 march 2010 from Coimbatore to New Delhi, the mode of payment was my state bank debit card. due to some technical problems the transaction got failed and the ticket was not booked, but the amount Rs:3429/- was debited from my account. I lodged complaint to both makemytrip and ccavenue but till date my amount have not been reversed back to my account. Customer care associates asked me to wait for...
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