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MakeMyTrip India Complaints & Reviews

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Last updated May 25, 2024
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MakeMyTrip India reviews & complaints page 94

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My name is Nabab Ghosh. My Mobile Number linked with Make My trip is [protected]. I have an unsuccessful booking in my Make my trip application. The booking id is - NR[protected]. The date of the order is 16th December. But still did not receive the refund amount in my credit card. I am attaching 2 screen shots regarding this order. Please Initiate my refund as soon as possible....
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anja0999
from Bengaluru, Karnataka
Dec 23, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
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Payment not done

Hi, I have a booking for the hotel - JW Marriot Whitefield, Bengaluru for the 25th and 26th of December. I had opted for the book now, pay later option. Now when I try to initiate payment, payment is failing. I have sufficient balance in my account as well. When I try to use a different form of payment, even that isn't going through. Kindly help in resolving this issue asap.
Booking ID
NH[protected]
Reference PNRbr...
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yash0013
Dec 23, 2021
Feb 7, 2022
This thread was updated on Feb 7, 2022
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Delete user account

I accidently created an additional account with my secondary email address. I
see no option under my profile to delete the account.

I tried looking for customer care number/email but it's a UAE number. How can I call? this will incur international calling charges on my phone bill.

Please help me delete this account. registered email: galatians6.[protected]@outlook.com
It also has a phone number linked...
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anu shya
Dec 23, 2021
Dec 23, 2021
This thread was updated on Dec 23, 2021
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Hotel cancellation refund

Hotel adharsh international booking was cancelled on 18 dec 2021. Till now the refund amount was not credited...
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Roopanjali Verma
Dec 23, 2021
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Money refund pending for more than 7 months

Pathetic customer service. It is with regards to refund of a booking for which I have done multiple follow ups, when there was no response on alternate booking options I had requested for a refund.
After 6 months finally MMT has agreed for full refund however the payment has yet not credited to my account and no one from their finance team is connecting to resolve the issue....
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Deepak.Jha
from Mumbai, Maharashtra
Dec 22, 2021
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Refund not received for cancelled booking.

This is regarding the refund for my canceled flight with booking id #NF[protected]. I canceled the ticket directly with the airlines due to a change of flight schedule. The cancellation was done on 20th November and the refund amount Rs. 4109 was immediately credited to my MMT wallet. I initiated the transfer of the amount from the MMT wallet to the original payment method on 23rd November. The expected date of the refund was between 30th...
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Vishal0055
from Kolkata, West Bengal
Dec 22, 2021
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Misguidance and not giving refund after chasing

Address:MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India

Dear sir,
Request you to intervene & resolve the issue by refunding the amount deducted and traveling not done. booking ID NF71TMQ2PXANSLCX4032 for which Request made (ID[protected]
(i) After chasing so many times issue not been resolved
(ii) Misguided customer support team booked 2 tickets for the same flight by the same name.
(iii) Chased by knocking Customer support but no response has been made till...
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DhananjaySapre
from Mumbai, Maharashtra
Dec 22, 2021
Dec 22, 2021
This thread was updated on Dec 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Website not accepting details about cancelled flight because of "Technical Error"

Address:168/A-VIKAS WADI - SAVITRI SADAN - FLAT NO.10 DR, AMBEDKAR ROAD - DADAR - MUMBAI 400014

Name of the passenger : mr. Dhananjay sapre
date of travelling : 06th november 2021
pnr : meidxx
flight details : g8 511 mumbai kolkata – 05.00 am
g8 532 kolkata guwahati - 10.30 am
web check in : confirmed
seat no : 18e /18e
amount paid : rs.8220/-
booking date : 11th october 2021
booking through : make my trip nf[protected]

name of the passenger : mrs....
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K
from Pune, Maharashtra
Dec 22, 2021
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Not responding on my refund assured my airlines

Address:Pune india

My name is Advait kadbhane and my PNR is JETXDE
I got a mail from My agent that my flight is canceled from airlines so in this regard I can’t travel on the post dates as I have my graduation ceremony on same day .
I discussed with your customer support in this regard and they mentioned I will get my whole
Refund at earliest.
So I sincerely request you to cancel my whole booking on the above mentioned PNR and...
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Ankur326
from Delhi, Delhi
Dec 22, 2021
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Still waiting for my refund

Address:gurugram

I booked a flight on 5th of nov on MMT the money was deducted from my bank but i didn't received and booking details from MMT. So i tried calling MMT so that i can get my ticket details or my refund but as i was using my new number so i didn't had any previous booking so the IVR/AI didn't connected me to a representative and it was advising me to use website or app for any bookings. so i raised a dispute from my bank and they asked me to...
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saumyadweeptapaul
from agartala, Tripura
Dec 21, 2021
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Refund issue on a failed booking

I booked a ticket in MakeMyTrip on 14th and due to technical error the ticket was not generated and it was marked as failed ticket. In MakeMyTrip it says ticket amount of 898/- was refunded in my account but I could not find any such transaction.I tried contacting MMT help service but my call was not received.I need my refund from MakeMyTrip As Soon As Possible....
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Dr. Vinay Sharma
from Jodhpur, Rajasthan
Dec 21, 2021
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For refund amount of 1000 ( 400 + 600 )

(1.) I had booked a flight ticket from Jodhpur to Mumbai by indigo airline from make my trip and after some time I got a mail from airline that due to some operational reasons flight has cancelled and they gave me 2 options either to give refund or to shift to another flight with same PNR and with same price so I decided to shift my ticket to another 1 and due to that I was eligible for refund of seat selection which was 400 rupees and I...
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H
hemanshu14
from Delhi, Delhi
Dec 21, 2021
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Refund NOT processed and different refund amount quoted by different agent

PNR: H5QD3
E-TICKET No: 098-[protected]
E-TICKET No: 098-[protected]

BOOKING ID: IN1B[protected]

Passenge Name: Dhairya Arora (Child)
Geetika Makkar (Adult)

Travel date for ticket which was cancelled: 05th Dec. 2021 [from Toronto to Delhi]

I Hemanshu Kumar Arora had booked Air India flight from Delhi-Toronto-Delhi form MakeMyTrip and due to some reasons i...
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Address:Bangalore
Website:www.makemytrip.com

Hello Team,
I booked a hotel room via Make My Trip for 4 nights in Goa for about 54K INR. While I was booking the room, it was mentioned that the last room left and book fast so I had to pay whatever they were asking for. 2 hours after I booked, MMT has slashed down the prices by INR.5500.00. I feel so cheated for booking the room in advance and also within just 2-3 hours there is a huge slash down of prices.

Attching...
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Shakanya Reddy
from Mumbai, Maharashtra
Dec 20, 2021
Dec 20, 2021
This thread was updated on Dec 20, 2021
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Amount deducted but booking failed and No refund

I have booked the train ticket in make my trip and the payment mode was Amazon pay. Amount of rs.557 has been deducted from my end and credited to make my trip but the booking has failed and there is no refund and no response from them.
Here are the details

MakeMyTrip ID NR[protected]A1
Transaction ID P[protected]
Payment date Monday, 20 December, 2021 16:35:20 PM IST
Amount : 557 RSbr...
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Dharmendra lal bahadur
from Chennai, Tamil Nadu
Dec 19, 2021
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Refund Not received TILL

I booked a flight ticket from lucknow to mumbai as on date for journey 12 dec 2021 in indigo airlines no: 6e-891 with pnr no, tkgunp
buy due to flight reschedule i have to cancel my flight as on date[protected]. And i received a mail from make my trip about refund amount will be credit in my account. But till date i m checking and waiting...
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Kaka1_1
Dec 19, 2021
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Where is my refund amount...

I just waana ask them where is my money...I have booked a train on 18 Dec and it was waiting...After chart prepared it was again waiting...My ticket has not been confirmed...But the refund has not been credited...App shows that it has been credited...But still the has not been received...plsss help......
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Ishan Anand
Dec 19, 2021
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Unprofessional and Unethical Relationship managers

Address:Gurgaon

Name :- Ishan Anand
Booking ID :- NL[protected]
Contact no :- [protected]
I booked a Kerala tour for honeymoon after a trip advisor from MMT consulted me.She shared with me the quote of the 7Days/6 Night tour and I paid the first installment.After few days, I got assigned a relationship manager (Garima Aggarwal).Due to some reason, I had to make a request to change the start and end dates of the tour and informed the...
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Mounesh Pawar M
Dec 18, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
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Tickets not confirmed and Money debited

Address:Huvinahadagali

I have booked ticket from Huvinahadagali to Bengaluru, Amount deducted and ticket not confirmed, no refund related updates are given
My Transaction ID is :T2112181515516457210091
My cell no [protected]...
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Shravan Hegde
from Joida, Karnataka
Dec 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted Amount of 3311 INR has not refunded

On 8th December 2021 amount of 3311INR deducted from my account while booking a stay through MMT App, I have not received any receipt neither my stay was booked, I have contacted customer care, mailed this issue to MMT customer support to refund my amount its been more than 10 days did not receive any response from MMT.

I request refund of my amount.

Details
Name: Shravan Shivaram Hegde
Generated...
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