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MakeMyTrip India Complaints & Reviews

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Last updated May 5, 2024
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MakeMyTrip India Head Office Address

Tower A, SP Infocity 243, Udyog Vihar, Phase 1
Gurgaon
Gurgaon District
Haryana
India
122016

MakeMyTrip India reviews & complaints page 97

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N
nikhilr4
Dec 8, 2021
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Refund of Flight tickets

Address:Myhna Heights, Flat no A807, Varthur Main Road

Dear Sir/Madam, almost 3 years back, I had booked the jet airways flight (Return) from Bangalore to Amsterdam (Booking Id: NN[protected] and PNR XURTQH). My Travel date for Bangalore to Amsterdam flight was 18-April-2019 and Amsterdam to Bangalore Flight was 3-May-2019. Since Jet Airways suddenly canceled all the international flights during this time due to a financial crisis, I had to cancel my flight booking which was done via the MakeMyTrip...
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BhavuChauhan
from Mumbai, Maharashtra
Dec 8, 2021
Jan 5, 2022
This thread was updated on Jan 5, 2022
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Need Full Refund of My Booking ID NL2101642787516

Address:Mumbai
Website:www.makemytrip.com

Hi,

I had booked package for Andaman for 9/12/2021. I was assigned a RO. Who was not aware of my flight & booking.And when i call her she just not not answers call and hung up the call mostly.

Before a journey day i just checked if all is good or not .. i get to know that all my flights are being cancelled or rescheduled.and my RO does not know about it...

what kind of RO is this..who does not...
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M
mandar smart
Dec 8, 2021
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Day trip manali to manikaran via kullu

I booked a day trip manali to manikaran via kullu, which is valid till 30 th december, 2021. After booking It shows that show this screen to operator. I m going on my own on 23 december, 2021. How do I redeem this??...
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C
charan raj 2020
Dec 8, 2021
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Refund issue with my Trip which got cancelled due to Covid

Address:'Anugraha', 6-120G, 2nd Main Road, 3rd Cross Road, Devinagar, Parkala, Udupi District, Karnataka, India

My holiday package to Bali, Singapore and Malaysia which I jad booked on MakemyTrip (scheduled from 28th March 2020 to 10 April 2020) got cancelled due to Covid. In make my trip App it shows as Trip is completed and Make my trip is not picking my calls nor there is any option to get my booking amouny back. Please help me with this at the earliest.

make my trip booking Id: NL[protected]...
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D
dikiben
Dec 7, 2021
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Not sending the boarding pass

I was travelling from vadodara to mumbai and back. While going on 2nd december they sent me the boarding pass . But on my return journey on 5th december, inspite of calling 10 times their customer care they did not respond. Their call centers had a similar voice over that go on website. A big company like this does not have people to talk to customers is sheer shameful and very dissapointing and unprofessional.
I am very upset being...
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S
Sumithra Rajendranath
Dec 7, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Cab booking provided along with flight booking

This is a complaint against MMT who were highly unprofessional in their dealings with me. I had booked a cab from the airport to my destination( details provided below) on Date: Dec 1st 2021. I had reached the airport by 1:15, yet I waited for the allotted time. The cab driver called me from another unrecognized number( risk number 1) at 2:15pm and said he'll be here in 15 mins. From 2:30, I called him several times (call logs can be provided...
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A
akash@@9990
from Jaipur, Rajasthan
Dec 7, 2021
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Transaction unsuccessful

Address:ECOMMERCE

I have tried a booking with makemytrip.Com as i have no account with makemytrip.Com. At the last moment when the transaction was successful the makemytrip.Com server fails my amount is debited from my bank account and i dont get any result of that. I searched a lot but didnt find any link through which i can lodge my complaint with makemytrip.Com as there are no customer service no. For not registered user neither any customer support email...
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Drishti Mehra
Dec 7, 2021
Dec 8, 2021
This thread was updated on Dec 8, 2021
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Refund of airline cancelled the flight

As I booked my flight in April 5 2020 there was lockdown that particular time and that particular time flights were not operational and airline itself cancelled the flight and I paid rs 4832 and after cancel my amount was transferred to credit shell and I had no clue about this and how to use it and recently I did request for refund because after 1 year they are sending messages to apply for refund this is not proper way and in that Also...
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Website:www.makemytrip.com

Despite multiple emails, MakeMyTrip is not paying me the refund for the amount I paid to book flight ticket which was refunded by the airline (Indigo) as flight was cancelled. It has been more than 6months now. Their customer care contact numbers are useless and leads back to the website which has no option to raise an issue....
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S
Shabreenk7
Dec 7, 2021
Dec 9, 2021
This thread was updated on Dec 9, 2021
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Money got deducted twice,and they don't answer calls

I have booked two tickets from make my trip, but every time first transaction got failed and then I tried to book it in the second attempt, which is successful.

When I check my bank I'm quite to surprised to see that the amounts got deducted twice for both bookings

Transaction ID is[protected]...
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V
vumsy
from Hyderabad, Telangana
Dec 7, 2021
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Transaction failed and credit card charged

My transaction failed while purchasing a ticket for Hyderabad to Mumbai. But the credit card was still charged. There is no refund despite multiple calls. The call center is just trained to waste time and not resolve issues. I was supposed to get a call from supervisor didn't receive any....
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A
anuragknp75
from Kanpur, Uttar Pradesh
Dec 7, 2021
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Train ticket booking from New Delhi to Kanpur

I tried booking the Train ticket from New Delhi to Kanpur. Some how the amount of Rs. 1155.75 got deducted from UPI transaction Mob no [protected] but the booing didn't go through....
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S
Suman Ankush
from Delhi, Delhi
Dec 7, 2021
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Booking ID: NL2121782831054

I am giving detailed sequence of my ordeal in past few days

I have made holiday booking to Northeast through subject booking ID from 18th December to 23rd December' 2021. I had mentioned to the booking executive that this group is having guests from overseas who will be arriving on 12th December to India.

Later the Sikkim Government banned entry for people having a history of foreign travel within 10 days of...
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K
K R Adisheshan
Dec 7, 2021
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Refund given by Airliners not honoured by MakeMyTrip

Address:44, 2nd Main, 7th Cross, Rangappa Layout BSK III Stage
Website:MakeMyTrip

Even though Air Asia has processed a refund of Rs. 2, 128 against a cancellation vide PNR Number: Y5REYG/[protected], MakeMyTrip is not giving refunds. Similarly, even though Go Air has processed a Refund of Rs. 3, 492 against a cancelled ticket vide PNR No: 08N49J/[protected] and Rs. 1, 482 against PNR No. BFQUHB/[protected], MakeMyTrip is not giving refunds. Both the cancellations were due to MakeMyTrip portal playing hide and seek game when...
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A
Abhay D Joshi
Dec 7, 2021
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Non reporting of cab and no refund

Address:Gurgaon

Airlines
MakeMyTrip India
MakeMyTrip India — Non reporting of cab
A
Abhay D Joshi
Nov 26, 2021
Nov 26, 2021
I was charged fulll amount for airport drop from Nagasandra to international airport as per following message.
Tax Invoice
MakeMyTrip
Dear Abhay Joshi,
Please find attached the Invoice for your Cab booking (NC[protected]) with MakeMyTrip on November 25,...
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S
Sachin89480
Dec 7, 2021
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Failed transaction, No refunds

I paid Rs. 1776 from my bank account for a bus booking through flipkart.
1776 Rs. the amount deducted and I got an error page.
Every time I call, I am provided with an increasing amount of time that it would take makemytrip to make a refund, starting with 24 hours and ending with 5 business days....
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SSantosh Kumar Pandey
from Sidhi, Madhya Pradesh
Dec 6, 2021
Jan 8, 2022
This thread was updated on Jan 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunded my amount

Address:इंडिया

मेरा पैसा वापस नहीं हुआ है और बुकिंग भी नहीं हुईं हैं...
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M
mahendra bhadoria
Dec 6, 2021
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Bus not arrived at boarding point and leave us behind

We booked a ticket for chandigarh to amritsar through MMT. Journey details;
Zing bus
Chandigarh to amritsar (6/12/2021)
1:05 pm departure time

Bus didn't arrived at the location and on calling driver informed that they didn't receive any booking and left chandigarh without taking us.

We have another booking for amritsar to manali on same date in the evening. Due to now arrival of bus in...
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S
Saurabh Gehlot
Dec 6, 2021
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Payment successful but no booking

Hi Team,

I made a transaction worth 6617 rs. The transaction successful but booking not done. Transaction id is[protected]. Please transfer my money back.

If not I will be eligible for any comp

Thanks and Regards,
Saurabh...
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M
Manish Bamrotiya
Dec 6, 2021
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Concerns on my privacy

I have concerns on my data privacy with MMT. I am trying to delete the account, but there are no option to do that in website.

I tried calling and reaching to all the numbers mentioned in website for this, however none of them are working.

The major concern that i have is, MMT login through gmail id. I tried changing settings in google account. But in-spite of removing access multiple times, the settings are...
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