[Resolved]  MakeMyTrip.com — Booking id: IN1510B5S160994

Address:Mumbai City, Maharashtra, 400062
Website:www.makemytrip.com

I have been making repeated calls as the airline promised and booked are different have had unpleasant experience with the representative Mamta as well. I made calls and was promised a call back there has been no call back and my trip is on 29th Oct and there is no news. I know that they will now delay the resolution so the refund is minimal. This has left a very unpleasant feeling and don't even want to travel for a vacation anymore. This complete itinerary doesn't even feature in my account
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Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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my id is [protected]@yahoo.com, this is ridiculous how you treat your customers I have been calling since 19th 3 times a day and I haven't got a call back yet is this how you cheat people
The supervisor mohit has given me his number to cal him but he never answers his call and I am being told he is on break is he always on break when does he work. his number [protected]
I was promised a call back en number of times but no resolution. All I am asking is cancellation and even that is not done
Dear renita_p

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear renita_p

We have reason to believe your concern has been resolved with discussion with our colleague Melanie hence we are closing this case further.
If just in case your issue still stands unresolved then please let us know, else we are closing this case from our end.

Warm regards
Team-MakeMyTrip Care

Very reckless candiates

Makemy trip travel agents are worst and reckless never plan make my trip even tough if they charge low cost i[censored] plan make my trip you ill be disappointed
Dear Shracha,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

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