[Resolved] MakeMyTrip.com — Invalid Ticket issued, money not refunded | |||||
1) Air India ticket booked through makemytrip.com on 4th October to travel on the same date from Mumbai too Hyderabd 2) When went to check-in at the airline counter, Air-India refused to issue a boarding pass and said that i dont have a valid ticked 3) I repeatedly called makemytrip.com call centre and the people there refused to help me and said that my ticket has been accidentally cancelled and they cant help me in anyway 4) Despite multiple emails, makemytrip has not refunded my money 5) Because of their fraud ticket, I couldnt reach Hyderabad on time and lost one day salary Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear asjagyasi
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for Inr 5423.00 has been initiated from our end on 26-Oct-15 and same should reflect in your account as per your bank processing cycle towards the original form of payment.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for Inr 5423.00 has been initiated from our end on 26-Oct-15 and same should reflect in your account as per your bank processing cycle towards the original form of payment.
Assuring you best of our services.
Team-MakeMyTrip Care
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We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care