MakeMyTrip.com — no refund given | |
my booking no NF[protected] was cancelled on 9 february 2015 and the refund amount has still not been given back.
i checked the website 10 days before (around 4 march 2015) and my refund status was written completed but i still hadn't got refund
i have called regularly to there customer care and the only response i've got is to wait for more days. The last time i called (7 march 2015) they asked me to wait for 4 days and assured me that i will get it back within those days ( which i haven't).
there site has a complaints column in which i have escalated the complaint several times without a getting a response.
they send autogenerated mail replies even on there official facebook page
i'm a student and i feel completely harassed and torn up as i cannot afford this
i have tried everyway to get my money back but in vain
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Comments
No I got the refund on 14 match not on 6th March.
I guess your slow customer service couldn't initiate the funds for 8 days.
Please do not make up stories
All customers are not stupid.
And thanks for finally giving the money back.
I guess your slow customer service couldn't initiate the funds for 8 days.
Please do not make up stories
All customers are not stupid.
And thanks for finally giving the money back.
Dear himanshi41,
Thank you for your feedback. We are glad to know that your problem stands resolved and you are satisfied with the resolution provided.
Assuring you best of our services.
Team-MakeMyTrip Care
Thank you for your feedback. We are glad to know that your problem stands resolved and you are satisfied with the resolution provided.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund for INR 3099.00 has been initiated and processed from our end on 06-Mar-15 with RRN#[protected] and we hope that same has been credited to your account accordingly. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care