MakeMyTrip.com — Please avoid make my trip they will not refund your money | |||
Re: reference id:[[protected]] make my trip scan credit card bills-booking id nf[protected]. Hi avantika, I knew you would come up with some more excuses. What do you mean by you need the cc statement in pdf file. Cant you find a more lamer excuse than this. Please give me your directors phone and email ids i do not wish to talk to people like you who cannot take any decision and waste our time. You people have no moral will to settle this if you have any shame left either send the refund or please donate it to the golden temple and send me the receipt. I shall keep reminding you every day until you either you refund or you donate and there after tweet it around so that at least my circle is not at your mercy. Disgusting and shameful. Dear mr. Hanspal, Greetings from makemytrip! With reference to our earlier communication, we would like to inform you that as per the confirmation received from our finance department, the payment gateway (Mediator between your and our bank) requires the bank/cc statement to trace the transaction details. Further, kindly share the bank statement form the date 08 nov 2014 to till date for further investigation. We request you to provide us a copy of bank or credit card statement in pdf or jpeg format. Was this information helpful? | |||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Make my trip company is in a habit of delaying the refund to the extent that a consumer is frustrated and lets it go.Mr dinesh thakur claims he refunded the amount d very next day and my bankers deny having received any credit for them.
I once again strongly recomend that people should avoid using their services.I had requested them to donate this money to a gurudwara but that also they will not do.I have purchased tickets from them running into lacs and this is what they do to me and god forbid if you are their new client what will happen.There are other sites with better offers and services.Please say good bye to make my trip.
If make my trip has any moral standing please ask them to put it in black and white the refund details and i shall get a rebuttal from my bankers.
I think income tax people should take a note of this.
I once again strongly recomend that people should avoid using their services.I had requested them to donate this money to a gurudwara but that also they will not do.I have purchased tickets from them running into lacs and this is what they do to me and god forbid if you are their new client what will happen.There are other sites with better offers and services.Please say good bye to make my trip.
If make my trip has any moral standing please ask them to put it in black and white the refund details and i shall get a rebuttal from my bankers.
I think income tax people should take a note of this.
Dear Codeicon
In reference to your complaint, I would like to reiterate the same that, refund of Inr 11050/- has been initiated from our end and same has been settled with your bank with on 9-Nov-14. We gets Acquirer reference number (74332744313431279405092) only when refunds gets settled with the Bank . So, as advised you earlier, in case your bank denies for any refund processed from our end. We request you to please file a Charge Back dispute with the Bank.
Assuring you best of our services.
Team-MakeMyTrip Care
In reference to your complaint, I would like to reiterate the same that, refund of Inr 11050/- has been initiated from our end and same has been settled with your bank with on 9-Nov-14. We gets Acquirer reference number (74332744313431279405092) only when refunds gets settled with the Bank . So, as advised you earlier, in case your bank denies for any refund processed from our end. We request you to please file a Charge Back dispute with the Bank.
Assuring you best of our services.
Team-MakeMyTrip Care
What can I say just imagine a company takes from Nov 08 to date to verify from their accounts department (how far is their accounts department from their office that it takes 8 months to confirm whether the payment was made or not).Apart from me getting the payment or not I wish to warn every traveller to please refrain from using their services coz they are just waiting for you do a cancellation an that is it.
I would love to receive participation from fellow travellers who are suffering like I am and I am willing to take them to the court of law and teach them a lesson.I have today issued instructions to all my offices in Mumbai, Siliguri and London not to purchase tickets from this company.I will follow this with warning my friends on face book and twitter.
NO MORE MAKE MY TRIP PLEASE
I would love to receive participation from fellow travellers who are suffering like I am and I am willing to take them to the court of law and teach them a lesson.I have today issued instructions to all my offices in Mumbai, Siliguri and London not to purchase tickets from this company.I will follow this with warning my friends on face book and twitter.
NO MORE MAKE MY TRIP PLEASE
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that refund of Inr 11050/- for unconfirmed booking has been processed on 8-Nov-14 only and as checked with payment gateway the same was already settled with your bank on 9-Nov-15.
There was a delay in providing the correct refund status as our accounts team was unable to trace the same with payment gateway. As per bank’s requirement payment gateway requires customer’s bank statement since the date of transaction to check details with bank. Please check with your bank with ARN#'74332744313431279405092.
In case your bank denies for any refund processed from our end. We request you to please file a Charge Back dispute with the Bank.
Assuring you best of our services.
Team-MakeMyTrip Care