MakeMyTrip.com — Refund for Booking Id NN[protected]

Address:Gurgaon, Haryana, 122016
Website:www.makemytrip.com

I cancelled my Mother Rekha Shama's Flight from Australia to India with Booking ID NN[protected] on 4th Oct. As confirmed in the mail from Rishabh Arora (Makemytrip customer care), a total amount of Rs 44997 will be refunded after cancellation. Rishab confirmed the figure multiple times. At first i wast told that refund will be credited within 48 hrs then i was told it will be done in another 78 hrs. Despite multiple follow up, It is nearly three weeks now and i have still not received my refund value. I am attaching the Cancellation confirmation and screenshot of refund value promised. Please assist in getting my money. Regards Yash sharma +[protected]
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Dear yash1710

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
Dear yash1710

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Booking Id is NN[protected] and email address is [protected]@yahoo.com
Dear yash1710,

Greetings from Make My Trip

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further please note that refund for INR 44997 is under process from our side, as same would be reflected in account as per your bank processing cycle.

Assuring you best of our services.

Team-MakeMyTrip Care

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