[Resolved]  MakeMyTrip.com — refund purpose

Address:Ahmedabad, Gujarat

I made booking for greece honeymoon package. They told me the documents and i told them that i dont have ITR & PERSÒNAL BANK STATEMENT they said it will be done by sponcering and i gave all doc of sponcership But before 20 days of travel date they said we need your personnel itr and bank statement and i told them that i dont have so they are blaming me for this and putting penalty charges which are false. As i was clear to them from day1. Now they are not replying to me of anything. I ñeed help.
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Aug 9, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Dear jacky1990

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
Booking id:-IN1504B0S003660
Email id:[protected]@yahoo.com
Still no reply from company and their franchise.
Dear Jacky1990

Greetings of the Day!!

As promised, we have initiated full refund for an amount of INR 80000.00 against booking ID-IN1504B0S003660 from our end on -18-Jun-15 and we hope that same has been credited to your account accordingly. Please feel free to contact us for any further assistance on the matter. We hope that your complaint was addressed and resolved up to your satisfaction. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

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