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[Resolved]  MakeMyTrip.com — Refund Status Booking ID: IN1405B8S096377

Address:Bangalore, Karnataka

Hi, I booked round trip from Chennai to Port Blair in the Month May 2014 and due to some reason i cancelled my return ticket on 30th August 2014 through Airlines ( Jet Airways ). Jet Airways informed, for refund make my trip has to claim and from make my trip refund will be process to my account. From 3rd Sep 2014 to till date have created more than 50 Request for refund through customercare and i have written more than 20 emails to [protected]@makemytrip.com, not even one time i got reply from makemytrip and there is no update for my request. Whenever i call makemytrip customercare executive create new request and old one removed, i walked into the offline office in bangalore for raising request, they did not help me to my request. I have raised complaint on makemytrip website from 1 to 4 level, haven't seen any update till now. I need to file complaint against makemytrip. Sharavana Kumar K
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Aug 14, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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4 Comments

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Comments

Dear Customer,

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care
Reply
Dear Customer,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Reply
Its been more than 4 Months, no progress or update seen till now.

Can i know, what is the resolution for getting my refund back.
Reply
Hello, What is the status ?
Reply

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