MakeMyTrip India Complaints & Reviews

I booked a trip to europe from makemytrip and i did online transaction of Rs. 41386 but i didnt get confirmation from makemytrip for successful transaction. I called makemytrip executive and ask about the transaction and she said that transaction was not successful, so i did it again and got confirmation from makemytrip for successful transaction. But after few hours i got confirmation from my bank that both the transaction were successful...

I have booked four ticket for MUMBAI TO GOA as date 30.06.2014 and booked in INDIGO AIRLINCES( 6E181 & time 12:15 to 13:20 pm) through Make my trip web side.Payment paid by net banking and already deduct from my account but i not getting PNR number and ticket. My self DHRMENDRAKUMAR PARMAR and family member's three person....

Booking ID: IN1406B0S052727 Website fare at the time of making a payment: Rs.48813. Actual amount paid : Rs.54917 Executive name : Karan Malhotra Travel date: 30/16/2014 As a first time flyer, thought of taking help from the customer care while making a payment, called them and went through the entire process, i told the executive that i want to go with Rs.48813 which i have searched 5 minutes before, he searched and confirmed...

I have booked tickets or the date 7nd aug, 14, 12th aug n 2 nov 14 from lucknow to pune amounting to 3736 inclusive ST, for which the payment option was selected as 0% EMI option from HDFC.I checked with HDFC bank as well as your customer care that the 10.7% charged which has be leived has to be refunded back from Make My Trip.Can you please do he earliest and confirm back...

Hi,

I sent below mail to Makemytrip management but there is no response from them.

We have booked three ticket from MAKEMYTRIP website for trip - Amritsar to Katra on 11th May at 10:15pm. We took bus from Hall Gate at 10:15pm. Bus was not neat & clean at all.For luggage bags, Yashika travel supervisor wanted more money from us as per no. of bags.We called on MAKEMYTRIP helpline no. but nobody had...

My name is Nisha Vaishnaw .we have booked holiday package from Make my trip on 9th may. we had paid 51362 including transport and hotel stay.

We have followed many times with representative Ms Kanchan regarding contact details of all hotel (houseboat ) and transport person. But the same was not provided even after many follow ups.
On 21 st May None of Transport person contacted us. after so many efforts at 10.30 am transport...

Hi Sir/Madam, I booked my holiday trip with Make my trip on 19/05/2014 for Kerala. I paid 153000/- as a complement trip amount and promised I would get 3 star properties and just one 2 star in Rameshwaram. I was offered a route chart which says there would be maximum 3-4 hours journey in Cabs while moving one city to another. We were 4 adults and a kid, . My aged parents in law were also travelling with me and they made the trip miserable...

Dear sir I was a loyal customer of your company since last 5 years but you have broken my trust by not refunding me for the booking I cancelled on 5th May having booking id- IN1404B7S233579, Aircosta from Bangalore to Chennai on 8th of May.I called up the airlines directly to cancel and dor refund I called your customer care on 5th May but I did not receive any message confirming cancellation refund. I got shock when called on 8th May, got...

i booked a urgent ticket yesterday night from make my trip the amount of ticket was 7649/- the ticket was not booked and they deducted the amount even a mail or message regarding it i m attaching my snapshot of bank account so that you can see the proof of it...

I want to inform you that the money you supposed to return my brother Yaniv Levanda about his fling ticket from India to Bangkok have not been supplied correctly. On 18 February 2014 Yaniv Levanda order a fling ticket from your company and then he canceled it. However, after a few days he spoke with you and he got the promise that you will refund his 10, 378 rupe. Until now he apply to you over 4 times and nothing has changed. I...

I planned my visit to Vaishno Devi (Katra, Jammu) and opted for “Make my Trip” to book my bus tickets and it turned out to be a “NIGHTMARE” for me. This was the very first time I was using “make my trip” but I can assure you that this was the first and the last time... I faced so many issues that I m very much frustrated with the arrangements. Firstly, I booked my tickets for 25th May 2014 in “Swagatam Holidays” because I...

I had booked a ticket on 22 Dec 2013 for a journey on mumbai mail on
18 Jan 2014 but the train was cancelled by the Indian Railways. So as
per being instructed by the makemytrip i had filed a TDR complaint and
was supposed to get a refund on 19 April 2014. But I didnot recieve
any refund and the page of refund status shoes approx refund Rs 0 as
of today.

PNR : [protected]

I tried...

I book a train ticket on 10th May 2014 from makemytrip.com which cost me Rs.9508.109 (3A room for 4 persons).The train's name is Dbrt Rajdhani and no. :12424.The train is scheduled for 28th May 2014 from New Delhi to Guwahati.But my friends and I did not get the ticket.So, I want my money returned as soon as possible. My PNR: [protected]...

Makemytrip.com lacks even the basic level of customer service.rip A flight that I had booked through them on spicejet was cancelled and I was informed by the airline. As a result I called MakeMytrip to make alternate plans. Here is when the problem started: 1. Makemytrip had no idea about the cancellation and kept telling me my reservation was confirmed. 2. We had to do a conf call with the airline to prove to Makemytrip that the...

I booked a trip to Hongkong with ID[protected] I paid extra Rs 6500 to include 1 way tram ride to the peak and madam tussads. After reaching there I was told it has not been booked by MMT& they refused to take me on these trips . They said sky 100 was included which I DID NOT book...infact when the itinerary was sent to me, I had specifically called MMT to ask about this discrepancy but was told everything was included in the same...where...

I have booked tickets or the date 7nd aug, 14, 12th aug n 2 nov 14 from lucknow to pune amounting to 3736 inclusive ST, for which the payment option was selected as 0% EMI option from HDFC.I checked with HDFC bank as well as your customer care that the 10.7% charged which has be leived has to be refunded back from Make My Trip.Can you please do he earliest and confirm back...

I recieved and email from make mytrip becuase i book a ticket round trip from abu dhabi to manila by philippine airlines an they said to the email that my flight being re scheduled and just find the scheduled below but nothing was being attached there, , its hard also to call to them because there is no telephone no/cel number to be contact in case of some information that we need...please just reply and give me a clear information regarding...

i have a terrible experience with makemytrip international flight booking... first of all they promised in their site that the cancellation charges would be 1200 on the day of booking.. now i dont see the same promise to be kept.. i called the call center and talked to them for 1 1/2 hour to make them understand that i was shown 1200 for cancellation - they finally realised that there is some discrepancy and promised to call back within 4...

i have a terrible experience with makemytrip international flight booking... first of all they promised in their site that the cancellation charges would be 1200 on the day of booking.. now i dont see the same promise to be kept.. i called the call center and talked to them for 1 1/2 hour to make them understand that i was shown 1200 for cancellation - they finally realised that there is some discrepancy and promised to call back within 4...

Booking ID CA1401B4S000173 It has been 2 months since I have been calling and following up and I get excuses all the time. I found it it be very unprofessional that it's taking 8 weeks but still no progress to refund. There is no accountability to resolve my issues. I have waisted several hours chasing ppl at call centre but no result. Feels like i am dealing with a road side agency and not a company. I am very disappointed......