MakeMyTrip India Complaints & Reviews

Hi Sir/Madam, This is to bring to the information and knowledge of Make My Trip management, I was communicating with one of your employee from the holiday tour department name Ms. Poonam Singh for Turkey delight package from few weeks and she offered a package of AED 10697 for couple and child as attached file 1(till yesterday price on your web showing AED 3999/person), and had ask for discount and she manage to offer me AED 150...

I had Booked my vacation on make my trip and my trip commencement date was on 21st June 2014 from Bangalore. This was one of the worst experience that i have received from makemytrip. We were promised a half day city tour and airport transfer but when we arrived at Changi airport the so called tour managers said our names are not part of the list and thus they cannot give us airport transfer and we are cheated thoroughly with the half day...

dear sir or mam I booked my hotel booking from make my trip on 19th june, 2014. Booking ref # NH[protected]. company charge to my citi debit card for Rs.10800.00 twice. I did used my hotel booking once. I did complain few times to customer service of makemytrip.com to give me a credit to my citi debit card what they charged twice. They gave me complaint id #[protected]. I call company few times and complain by e-mail few times. I...

Booking id: NF[protected] You people are testing my patience. It seems makemytrip Finance dept is managed by ! How the hell on earth you can't understand simple sum of mathematics. Dear, I request you to read my QUERY properly one last time I booked a ticket on 6th June from BANGALORE- KOCHI for 2 adults & 1 infant Cost me : 12590 INR I cancelled the ticket next day and the amount refunded to me is just 4412 INR...

Customer Service is a Joke for these guys. Due to a mis-communication with the agent- There is a 36 hour difference between my flight landing in India and the one that goes to my hometown. This is clearly a huge mistake so I needed to change the dates on my domestic flight and they say to me that the Airlines does not permit that. I called the Airlines (Jet Airways) and they advised that there are no such restrictions from them. I spend $...

This company is just giving false hopes..i advice everyone to scrutinize your itinery before going on to any trip as the employees arent much informed and this people will just keep confusing u till the end. I was on a trip to bali and they made it worse by shifting flight dates and other programs without informing me at all.i would request all to choose this agency wisely....

Makemytrip employee handling my booking provided me with departure date of 29th april though it was 28th april. He also used to reply to my mails too late and not to the point. He never told me about the right requirements of the VISA. And he never even told me that it was getting really late for VISA forms to fill or how to fill. And at last he did not give me any flight tickets or VISA even after departure date and now he is not replying....

Hi,

I booked an air ticket from delhi to chennai on 11 june, 2014 with the booking ID IN1406B0S068260. Since I was not able to proceed with my transaction from the main page, a make my trip official called me and sent me a mail giving me the booking ID and telling me to do the transaction through the website's easypay page under the My bookings tab. Later after the transaction, the ticket was not generated and money had...

I have booked pakage from Makemytrip.com on June 13th and send our final payments on 17th June, after our payments they said will give us final confirmation voucher on 20th June first time then second time on 22nd evening, third time on 23rd morning...but till evening they didnt send any documents. THEY CUT our phone several time and never respond us properly. I think MakeMytrip is the the very worst service in terms of response in India....

Despite hanging onto the phone several times over the past 48 hours, the human machines, aka customer support agents have not been able to answer a simple question. How much do I have to pay to cancel the return leg of my trip and book a fresh one from Bangalore to Chennai. The reason for their inability to answer is that the booking was made from the US. In this day and age of the internet, does that seem like a valid reason not to answer...

I am writing this mail to express deep dissatisfaction with the recent holiday package by MakeMyTrip. This was one of the worst holidays I ever had. The team at MMT has been the worst travel organizers and I would never ever come back to this team in my life. We had multiple instances of bad experiences on the trip. • On Day-1, the cab which was scheduled to arrive at 7:30 AM, did not report till 9:30 AM even after multiple calls...

dear sir
i have given my booking to your representative Ms Shilpa Goel for my trip to Greece and turkey and my booking no IN1406B0S021320. After confirmation .
We have transferred the amount Rs292000 against the booking and visa.
We have given the list of visa documents and the same were submitted to you representative.
Further asked the documents so that hotel booking & visa formalities were also submitted...

Make My Trip: Deficiency in Services I would like to share some of my unlimited memories We 4 ( Vinay Dixit along with son Varun Dixit & Friend Vishal Manot with his Son Yash Manot) booked a Thailand Trip through Make My Trip Booking ID IN1303B25550 Tour Code MT3004 We boarded the Thai flight TG314 from Kolkata to Bangkok on 30th April 2013 and landed at around 6.10 AM and after coming out of the airport, we met Miss Nina, who told...

I had purchased E-Ticket from Makemy trip.com, which is attached. It was for my son who was travelling abroad for the first time from Delhi.
DELHI –SINGAPORE- JAKARTA- 26TH May 2014
JAKARTA-SINGAPORE-DELHI – 21st and 22nd June 2014
Since there is no direct flight between India and Indonesia, it has to be a change over.
His onward journey was smooth. However, it was a nightmare at the very beginning...

I booked a bus ticket for Lucknow to Delhi, the travel date of journey being 15th of May, 2014. When I reached the boarding point, the ticket was cancelled ( without any prior intimation) because of which I missed an important meeting the very next day. Since then till today I.e upto 21st June, 2014, I've called them for 6 times asking for a refund and every time I call them the response that I get is "will revert you back in 24...

Dear sir,
I had made payment of rs 1200/- for booking of hotel at
Delhi.

Booking id :in1405b8s097107
Name :nisha vaishnaw
Date :16/05/2014


We had enquired with our bank and bill desk and they
Confirmed that the amount has been deducted twice.

When i contacted make- my- trip on 5 th june they thoroughly checked and

And told me that the...

I have booked two air tickets on Air India to New Delhi from Trivandrum for[protected] and back to Trivandrum for[protected] on[protected]. After getting the print out I realised that onward ticket was a transit flight. In the first screen it seems to be a single flight. Since the passenger is a lady and a reputed Officer in Central Govt. Organisation, not willing to travel in a transit flight. So I cancelled the onward ticket within one...

Dear Madam/sir, Good morning, I am suppose to know the status of our Visa CRM REF:[protected]Europe Tour)/ BOOKING ID # IN1404B7S113670 In spite of my most arduous endeavor I am unable to understand the way of handling above tour package. Since you only insisted and guaranteed for the package, I like to approach all concern at the helm of affairs through you. Now you take the responsibility to let me know, what...

I have received a quote from Make my trip for Amarnathji Yatra. I have sent emails for the receipt of the said quote. And i had confirmed the booking by sending names of people travelling in the evening. But in the evening after i send mail, executive called and said "sir i send you wrong price by mistake and you have to pay Rs. 12000 extra". And today morning i.e. on 15/6/2014 the said executive is saying that he has not received any mails...

My Make my trip booking ID is NF[protected].This is Spicejet flight dated 4th July, 2014 from Hyderabad to Varanasi ( one stop at Delhi) . Passengers are Navin Chandra Singh, Jayshree Singh and Apoorva Chauhan. Mob No.-[protected]. This flight has been discontinued by the airline itself. I had repeated telephonic talks with your representatives regarding the refund of full booking amount.I was repeatedly assured from your site as well...