[Resolved] MakeMyTrip.com — Unable to cancelchange the ticket booked | |||
Dear sir/Madam, On monday[protected] midnight 11.30 i have booked tickets for round trip from chennai to Delhi. I tried to contact customer care of making changes on the date, but couldn't for the entire night. I even tried on sending mails but response. I booked for the refundable tickets and spicejet guys made it as non refundable ticket as there is no response from makemytrip.com. Still now no one contacted me from makemytrip.com and i'm not able to contact you guys. Please help me on getting my refundable amount. Booking Id: NF[protected] Reference Id on the complaint:[protected] Regards, Raghuvaran D Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Team,
Thanks for your response, please let me know the status as soon as possible.
Thanks,
Raghuvaran D
Thanks for your response, please let me know the status as soon as possible.
Thanks,
Raghuvaran D
Hi Team,
I would like to get my entire amount including the cancellation charges, since i was not in a position to cancel the ticket itself on that day and also i thought of changing the date of schedule which i was unable to do it due to worst ever service provided by you guys on the concerned date. Because of you guys the amount which was debited from my account has been reflected in my credit card statement and extra amount i need to pay to my bank due to your lack of response. So please provide my entire amount back to my credit card.
Thanks,
Raghuvaran D
I would like to get my entire amount including the cancellation charges, since i was not in a position to cancel the ticket itself on that day and also i thought of changing the date of schedule which i was unable to do it due to worst ever service provided by you guys on the concerned date. Because of you guys the amount which was debited from my account has been reflected in my credit card statement and extra amount i need to pay to my bank due to your lack of response. So please provide my entire amount back to my credit card.
Thanks,
Raghuvaran D
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, we have validated your case with our concerned team and found that based your request, we have claim refund on your tickets from the airline. We are yet to received refund on your Spic Jet flight from the airlines end, however request for the same has been raised from our end. Please be assured that refund for INR 7246.00 will be initiated from our end post we receive your refund from the airline. We are closely following up with the concerned team on this and we shall keep you posted on the refund status accordingly.
We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care