MakeMyTrip.com — Wrong Listing on website | |||
My Kid loves bath tub and hence I wanted a room with bath tub when I checked you web site it did mention that the even standard room has a bath tub facility. After booking when I checked with the Hotel they says that it doesn't. THIS IS CHEATING. They are not giving an option to upgrade nor cancel the booking. This is the most pathetic service I have ever experienced. I have always been doing my international or domestic booking thru expedia or yatra and had no issues till date. This is the first time i chose to do it from here and this is the service am getting... I am a senior manager for a MNC company (HP -- Hewlett Packard)... I will update all the our internal blogs and external blogs and social web site regarding this cheating... We have an internal blog which at least 50, 000 plus employees in India have access to and I will make sure no one will come back to makemytrip for any bookings... Was this information helpful? | |||
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Booking ID: NH[protected]
I raised a complaint with you guys (makemytrip) on the same day but haven't heard anything still...
Complaint Reference ID[protected]
I raised a complaint with you guys (makemytrip) on the same day but haven't heard anything still...
Complaint Reference ID[protected]
Dear Ravi Kumar 227
Greetings of the Day!!
As discussed, we thank you for bringing this concern to our notice. Please be assured that we have identified the bug and fix for the same has been issued. As promised, we are issuing a voucher worth INR 1000.00 which can be redeemed on your future bookings ( online ). We will share voucher code with you on a separate email. We hope that your complaint was addressed and resolved up to your satisfaction. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings of the Day!!
As discussed, we thank you for bringing this concern to our notice. Please be assured that we have identified the bug and fix for the same has been issued. As promised, we are issuing a voucher worth INR 1000.00 which can be redeemed on your future bookings ( online ). We will share voucher code with you on a separate email. We hope that your complaint was addressed and resolved up to your satisfaction. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Thank you.
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We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care