MakeMyTrip India — cancellation fee non refundable

Address:172026
Website:Makemytrip.com

I booked a seat in indigo flight from delhi to bangalore through make my trip for 26 feb, 2018 with booking id nf[protected] and that with paying additional full cancellation refund. Due to some change in the plan i booked another flight for 28 feb, 2018 but when i tried to cancel the previous booking it is showing that i will get rs. 0 as cancellation refund. Beside i am cancelling well before time there is no provision for the refund as shown in the site while booking. It is completely wrong to take extra charges to make the booking refundable and then not doing so. I request you to kindly look into the matter so that i can get the refund.
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MakeMyTrip India customer support has been notified about the posted complaint.
Feb 05, 2018
kamlesh1971's response
worst service ...not even reply me again ...https://www.makemytrip.com/ cheaters
Complaint comments 

Comments

It's been 3 days and apparently nothing has been done in this regard except a call from your side. And I found it suspecious as the person calling needed my debit card details, even my ATM password, to resolve the issue. I want to know how much time will this whole process of refunding take?
I m booked bus for 6th feb for pune to goa but my payment has deduct but no booking confirm...

There is plan called make my trip double black and As I was unable to understand I called make my trip customer care. And they explained me it’s terms and condition and I confirmed thrice with them. And now they tell sorry we can’t fulfill all those. Terms and conditions are written and I have proof of date and call recording
I also got same issue cant get full refund.
Even cant talk to there customer care and ticket reply is late.
They will go down soon due to this. Even these airlines are also luring customers by taking cancellation charges.
Indian railway should come up with bullet trains and all.

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