MakeMyTrip India — Misleading and false advertising

Address:Gurgaon, Haryana
Website:www.makemytrip.com

I got an email from Make my trip on May 13, 2016 regarding a holiday package for For Bali 7 days at Rs. 39, 900 ( discounted price) . I enquired on the same day saying that I am interested, please send me more details. I got an automated email from them saying that the team is working on the same.

After repeated follow ups I still havnt received the said reply. Turns out there is no such package that offers a Bali holiday for Rs. 39, 900 .

Thereby Make my trip is indulging in false and misleading advertisement which is an unethical practice.

Strict action needs to be taken against them .
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MakeMyTrip India customer support has been notified about the posted complaint.
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Still no response, this company is into the business of deceiving customers!

I'm facing another cheating and harassment case from one of my existing holiday package.

even once you finalise your booking and pay the initial amount, they keep increasing the package price by saying flights have increased, new tax from government etc. All these things are not disclosed at the time of giving package price and details. And then they do not refund your initial amount even if you cancel 2 -3 months in advance.

One such inefficient executive from make my trip is Vibha Hegde.

Think twice before booking any holiday package, unless you want to lose your money and be harassed and deceived
Dear karen1

Greeting from Make My Trip!!

Based on your concern, we would request you to kindly visit our website i.e. http://www.makemytrip.com/ for confirming new booking (Flights, hotels) / Package / Tour / Rail / bus etc. Alternatively you can contact on below mentioned numbers for more assistance:

[protected] From MTNL/BSNL phones
[protected] All other major operators

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care
How is my concern / complaint anywhere related to your response???

Didn't you understand what complain I had raised or don't you understand English.

Why did I get a fake misleading advertisement on May 13, 2016 on my registerd email ID? and on enquiring about the said advertisement on the same day.. why didn't I get a response ?


Do you now understand or are you still going to pretend you don't understand ??

OR is it true that you people are in the business of deceiving and sending fake and misleading advertisement!!!

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    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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