Maruti Suzuki India Complaints & Reviews

It is complaint about DD motors Dehradun.

I had booked Swift vxi option silver grey colour on 25th September and I was promised delivery on 17th Oct ie Dhanteras I did every preparation from loan sanctioning to leave and in between I confirmed from Mr Ankit Goyal Sales and finance manager about delivery and he assured me that it will be delivered on 17th October but today ie on 15th October he called and told me that the car could not be delivered as Maruti has not delivered the car
I was really shocked that one day before he is telling all this thing
His unprofessional behavior has caused lot of trouble to me and my family members would be really saddened by this casual attitude of your manager
this brings bad name to your esteemed company as well

I request to please intervene and get me the car delivery on dhanteras

I would be definitely taking legal action against the dealer official for causing me so much of trouble and effecting me and my family badly on an emotional level as well.

Yesterday (14/10) i had my ciaz s delivered from bimal nexa, orr, bangalore. I paid all cash and was excited with my family to invite this car, pl note i moved from ford. Moment i saw my car i found it was display car and not new one from the stock, it was accepted and all they could say was sorry and i had to take this car as it was registered already. Maruti, this is not the experience we want, people should be genuine and fulfill the commitment. I am very unhappy and i sincerly hope you folks can do something about this

Dear sir, 15/10/2017
Suzuki access is the worst vehicle in the scooter segment.
Compare it by rolling the wheel manually, you will find it very tight in comparison to activa jupiter and other brand.
Two times engine in my scooter has been opened but even after paying 3000/- it was not working as per my satisfaction and when i drive other brand scooter it runs on the road very smoothly and light.
Average of access is near about 37 whereas other brand scooter is having more than 55.
So never never purchase it and save your hard earned money and prefer to purchase other brand if you are trying/planning to purchase access
Further net work of show room and service center run by these show rooms are also a big cheater particularly the service center situated in bhopal mp.
Function style of these service center
Whenever you go for repair your aceess, manager prepare estimate based on the feedback of the mechanic which will always a long list of parts which are also working in good condition.
It is observed by me that in actual estimate of rs.1000/-it was prepared by them by increasing it up to extent of 2500/- to 3000/-
In above charges the parts which are in good condition and replaced by service center is always taken away by the mechanic in their home and in part time they fitted it with the scooter which brought by the customer to their home for repair.
In my scooter work estimate has been increased drastically which was accepted by the other mechanic of the service center when i contacted him for personal repairing at his home and he also told that whenever i found any problem visit his home for repairing at a very low cost compare to service center.
It is also observed that such types of mechanic took leave from the service center when a customer approached him and when mechanic found a major work of any access and thus they earn a handsome amount in one day.
The best solution of all these problems are not to purchase suzuki access.
Best wishes of diwali

I have purchased maruti ciaz on 9/11/2015 from stan auto ludhiana, after covering 17000 km engine of my car jammed on 6/9/17, stan auto repaired the engine and returned the car on 26/9/17 but with mechanical issue of noise under engine. Again returned to dealer stan auto to repair the noise, till today after lapse of 40 days, suffering due to maruti manufacturing defect and stan auto is not bothering to listen my complaint and asking rs.300 per day parking fees. I want 40 days compensation and my taxi bills as actual, cost of my harassment, agony, stress, time and money.

I have a baleno zeta, mh12 pc0839. The nearest service center to my house is kothari wheels chandan nagar branch 13 km and i am asked to come 30 km to hadapsar or wagholi branch and the reason is we do not service nexa vehicle at chandan nagar. And my friend has done servicing at chandan nagar branch 2 months back.
2. My front wheel disc brake got rusty and paint quality is so nuisance, even a small dust on body creates scratch while opening and closing and touching by hand.

I have visited maruti suzuki dealer m/s amar cars pvt. Ltd., vadodara, gujarat for purchasing a new maruti alto 800 car on 13/10/2017.

I have informed them that i would purchase insurance for the new vehicle from the insurance company of my choice.

However, maruti suzuki has declined my request and informed me that i have to compulsory purchase insurance from maruti suzuki only.

As per rto rules, any vehicle needs to be insured before plying on road. I have informed them that i will provide them copy of insurance policy before taking delivery. But they rejected my request quoting that maruti is not permitting anyone for self insurance.

Insurance is not the proprietary product of maruti suzuki. Maruti suzuki is having tie up with many insurance companies for providing insurance. Maruti suzuki is earning healthy benefits in terms of infrastructure expenses from these insurance companies. A customer always has the right to decide from where he would purchase insurance. Maruti suzuki is denying self insurance only to gain healthy benefit from insurance companies.

In view of the above, i request the competent authority at indian consumer complaint authority to take strict action against maruti suzuki for adopting unfair business practice.

I have suzuki hayate bike-2014 model. During drive this bike, bike is not taking pickup and not running more than 30kmph speed. I went to suzuki service centre (Petal suzuki, ahmedabad) and he adviced to change "clutch plate".
After changed the clutch plate, that problem again and again happened.
Last two months he change two times clutch plate but stil after 15 days that problem came again.
Every time service center person is demanding unwanted money for this. During 3 months, i spent 5000rs.in my bike.
Please do something for me.

Maruti dealer my car ke mandakini colony kolar road bhopal ke workshop main na to customers ke baithne, toilet, drinking water and a / c ya cooler ki suvidha hai or
Na hi woman staff ke liye koi suvidha di gayi hai. Kabhi bhi gadiyan servicing ke liye le lete hain night main 9pm tak staff ko roka jata hai, servicing ka kam bhi sahi nahi hai. Service supervisor customer se self extra charge leta hai. So take necessary action please..
Thanks. Your's a customer

Vehicle ka05mw1710 from the time of delivery cars door are not closing properly. Kataria automobile pvt. Ltd j. P nagar. Staffs are very poor and ignoring coustomer complaints. They told me that this car is new doors will be okay and if there is any problem will be checked in 1st service. Even after reminding no solution after service also. I must say they are very worthless and only educated #. Kindly look into the matter nobody is bothering.

Shrikant dhamne nagpur [protected] vech alto 800lxi mh40ar0962 e no.5423924 chas.641867 year2015 purchase arya car nagpur km7300 run complent job order card no.13346 dt.2.10.2017 at arya car for tyre in bubble on dt.12.10.17 company refuse say that this bubble of tyre joint in tyre no problem.in vech no punchere till date and tyre j k no.1415b ultima xp. On road driving any incident occurred for that's who is responsible. So for that do proper checking of that tyre

Dear sir,

This is regarding my vehicle ciaz (Zxi), registration no : hp 71 4432 chassis no : 168255 & engine no: 7104394
I am a proud customer of your company. I had purchased maruti suzuki - ciaz zxi on 24 oct 2015 from ktl pvt ltd. (Invoice attached for reference)

1. Being a defense personnel i had purchased my car through csd and i was given the quotation by mr. Adnan khan, the sales representative of ktl pvt ltd, lucknow. (Quotation attached for reference) with extended warranty for third and fourth year. I had paid the amount for the warranty and was told that my warranty would be punched with in a month and the car was delivered to me.

2. Therefore extended warranty for my car has not been given to me and it is already been two years since he has been promising me that it will be done. After repetitive calls and follow-ups and request reply has always been it will be done or he will return my money. He is neither getting the warranty done nor returning my money. (Whatsapp conversation attached) which shows how he has been fooling me for the past two years.
3. This has been a very bad experience and fake commitment with me which was not expected from a reputed company like maruti suzuki, its a breach of customer trust.


Request you to kindly take necessary action to resolve the same. Your support is highly solicited.


Thanking you in anticipation.


B ranjith kumar
Sqn ldr
Indian airforce
Mob. ‭+[protected]‬

Dear sir,
I had been complaining about inefficient a/c cooling of my wagon-r (J-1 hg 3019). It was not attended. I finally gave up and also subsequently decided not to give car for service. Today also the condition is same. A/c works on 1st position but cooling is not effective on second and third position there is no difference. I feel the heat exchanger is covered with dust and requires proper cleaning with high pressure gust of air/water. Please let me know whether the logic is right and if so can you suggest the reliable source where i can get it cleaned and ensure proper functioning.
Also, to remind you earlier you used to conduct service camps where atleast the customer had the satisfaction that his complaint has been heard properly though the problem was not always solved.
I request you to please suggest the source where my problem can be sorted out.

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Sir, i have booked maruti swift vxi optional model in sainath autolinks pvt ltd, durgapur, west bengal on18.09.17 vide booking order no sob17000827. But after 23 days dealer denied me to deliver the car before this dipawali. Now i am mentally disturbed due to could not provide my family the same in this dipawali. Sir, please look after this matter, so that i could make my family happy in this dipawali.
My booking details are as follows
1. Product model: maruti swift vxi optional
2. Booking order no: sob17000827
3. Booking date: 18.09.17
4. Dealer name: sainath autolinks pvt ltd, durgapur, west bengal
5. Tantative delivery period: 15 days

Thanks

Dear sir/mam i am yadwinder singh with ms code 726945. I worked with mapsko auto india pvt. Ltd. Faridkot. From near about 1.5 year. My salary is too less 5000 even i completed my advance training.
When i wrote the application to increase my salary g. M j. S sharma transfer to there branch located at kotkapura where i suffring from personal hrasment by our senior mechanic lakhveer singh which is always used shamed word in front of customer, so this senior & manager will totaly destroye my future in maruti. So i am compulsorily resigning because of personaly hraasment.
Plz contact me as soon as possible [protected].
My future is in your hand.
I shall be very thankful to u for this kindness.

आदरणीय महोदय जी, महोदय जी मेरे पास sky ऑटोमोबाइल से ली हुई मारुती ertika कार तीन साल से है, इसके पहले मेरे पास मारुती swift कार थी महोदय जी जब से में कार चला रहा हु मेरे पास मारुती कंपनी की ही कार रही है, मुझे यह बताते हुए बहुत दुःख हो रहा है की आपके डीलर की सर्विस से संतुष्ट नहीं हु | Insurance से सम्बंधित मामला है मै इस पोर्टल के माध्यम से नहीं कह सकता यदि आप को यह लगता है की मुझे संतुष्ट करना है तो मुझे [protected] par कॉल कर सकते है | नहीं तो कोई बात नहीं | एक बात और कहना चाहूँगा अब मै कभी मारुती कम्पनी की कार नहीं रखूँगा |

Sir

I am saurav. I work in a mnc german firm walter tools. This may not be of your concern but i want your kind concern over my booking invoice copy of which is attached. I have booked a maruti suzuki dezire zxiplus on 5 july 2017, delivery of which was expected by diwali festival. After the booking in aug the distributer m/s alankar sales executive mr amit called me twice to get the car in august but as per expected delivery schedules i did arrange for funds for october. I have been trying to reach out the executive from last 2 week for the remaining payment status and car status but either they are not replying or they are refusing for delivery now. If such is the case what is the service commitment of maruti suzuki dealership. I work in a mns firm and i referred to it as i know the high standard work ethics in a firm as such. We are associated to you also as a tooling vendor and i know your work ethics are novice. But such service partner hampers the image. Pls guide for the further needful doings. Listing out the problems with the service partner of your's
1. Commitment of delivery not being fulfilled. (Expected by 15 october earlier, refusing it now)
2. Not repying to the calls properly by any of the employees.
3. It should be discussed afterwards only but referring it here. I asked for a choice number (Although not so fancy 1691). At the time of booking they first refused to take the ownership for the same and refused to provide this number. Later on they accepted to give it a try. Now i am not sure whether they will provide the same or not.
Hoping for the best to come oin intrest of both o[censored]s.

Regards
Kumar saurabh

Ltd

Company office. Contact no.[protected]

Ref: "maruti suzuki" direct recruitment's offer.

Dear candidate

Your resume has been selected for our maruti suzuki company. The company selected 322 candidates list for senior engineer, it, administration, production, marketing and general service departments.

It is our pleasure to inform you that your resume was selected as one of the 322 candidates shortlisted for the interview. The company maruti suzuki is the best manufacturing car company in india; the company is recruiting the candidates for our plant in manesar, (Gurgaon) and all ahemdabad nashik nagpur pune.

Urgent requirements for the following posts:

Get post 89
Ee post 70
Me post 97
Ece post 09
Cs post 07
Junior accountant post 18
Supervisor post 32

On the time of interview and assessments the documents required are:

* 2 passport size photographs.
* 10th & 12th mark sheet.
* degree with all semesters.
* 1 identity proof, address proof, and age proof. (*ref. * check). * medical charge rs. 799/-

Salary package :

2.25 l to 3.10 l is according to your experience and your last salary package.
Company facility is food, cab & residence.

Company details :-

We are a leading recruitment employment company and for one of our reputed clients (A reputed name in the automobiles industry) all we need all b-tech engineers. Diploma graduation
Maruti suzuki india ltd (Msil),

The name of employee rahul sharma
A/c - [protected] sbi
Ashok sharma
Ifsc coad - sbin0012943
They are demand money medical and 5560rs
Im pay of money second day no. Is off
I loss my 6360 rs money
After two month i have received a mail

Ltd

Company office contact no.[protected]

Ref: "maruti suzuki" direct recruitment's offer.

Dear candidate

Your resume has been selected for our maruti suzuki company. The company selected 322 candidates list for senior engineer, it, administration, production, marketing and general service departments.

It is our pleasure to inform you that your resume was selected as one of the 322 candidates shortlisted for the interview. The company maruti suzuki is the best manufacturing car company in india; the company is recruiting the candidates for our plant in manesar, (Gurgaon) nashik nagpur pune ahemdabad.

Urgent requirements for the following posts:

Get post 89
Ee post 70
Me post 97
Ece post 09
Cs post 07
Junior accountant post 18
Supervisor post 32

On the time of interview and assessments the documents required are:

* 2 passport size photographs.
* 10th & 12th mark sheet.
* degree with all semesters.
* 1 identity proof, address proof, and age proof. (*ref. * check). * medical charge rs. 2560/-

Salary package :

2.25 l to 3.10 l is according to your experience and your last salary package.
Company facility is food, cab & residence.

Company details :-

We are a leading recruitment employment company and for one of our reputed clients (A reputed name in the automobiles industry) all we need all b-tech engineers. Diploma graduation
Maruti suzuki india ltd

I call this no to take call rahul sharma..

This is with great agony i am informing you that you are giving pathetic and hilarious services to the customers. I got a call from your t. R sawhney dealer for insurance renewal of my two cars those are maruti celerio cng dl 1rtb 6063 and wagonr cng dl 1rt 7656. Caller name is deepika and number is [protected], she called me on 03 oct 2017 and ask to pay inr 42438/- for both cars. I agreed and ask to send someone for collecting premium amount from my end. She said executive will come on 05th oct 2017 and you will get your insurance policy after confirmation call from insurance company, next day confirmation of both cars have been done by insurance company. After that i called her to provide insurance policy because i cannot run my cars without insurance policy. She said that i will get that on 7th oct 2017 morning but as you also know today is 10th oct 2017 and i haven't got any hell insurance policy. I also got a call from kirti by [protected] she also committed me the dead line to send policy on 08th oct 2017. I have paid the full amount but result is zero. Now if my any car get caught by traffic police and if they make any challan against my vehicle then who will be panelized for this you or someone else?? One more thing you should know that i called today also to kirti on [protected] and she disconnected my call while i was talking to her and after that she switched off her mobile. After that i called to deepika on [protected] and she is not answering my call. What the hell is going on with me i don't know??? I also have the call records of these nonsense both of they are doing with me. Now you tell me should i file a case against your company because you guys have eaten my money with fraud executives. I will take further action on this and if i get any challan from traffic police you have to bear that challan otherwise i will sue you, deepika and kriti. Reply me fast because you will be in a big trouble if i get in any trouble because of your nonsense. I am counting the days and i will also send a reminder mail everyday to remind you the things. I don't know the dealer code or anything as if now but if i get i will tell you tomorrow in my next reminder mail. And by the way this not my responsibility to look after it this your responsibility to find those and take action against them. I need an action against both of them because this is you who is hiring these kind of nonsense girls to your company. If you will not take strict against those girls then you will be in a huge trouble and you will see that.

Reagrds
Faizan ahamed siddique
[protected]
[protected]

I have entrusted my car no. Kl 05aa 336 to indus motors venpalavattam anayara po trivandrum on 12.07 2017 for periodical maintainence and the vehicle was delivered at my door on 13.07.2017 and an amount of rs.10813.00 paid against bill no.145/ br1700405 dated 13.07 2017. As i am residing at kottayam about 160 kms from trivandrum i returned on 13.07 2017 itself and observed that the dash board was not opening which was hitherto working properly and the matter was immediately brought to the notice of the service centre and requested if it was possible to get it rectified at their kottayam centre. But they agreed to rectify the same at their tvm workshop on my return to tvm after two months. Today i called on them at tvm but their response was so rude that i felt very bad. I never expected this type of impropriety from the agents of this reputed company and like to mention that i am using a maruti vehicle right from 1998. I am a retired officer of a public sector undertaking.
Not only did they not rectify a problem created by them, but said additional payment has to be made and also informed they cannot give a definite time frame for fixing the problem, this has left me in a fix. Should i ignore this as an inevitable situation in this country or raise this matter to you as an honest citizen. We can live with anything but arrogance from service centres is too much to digest. I request you to interfere immediately and give me a solution asap.

Regards
Radhakrishnan k p