Maruti Suzuki India Complaints & Reviews

I have bought a new swift dzire tour model car a month back its a own board car not an yellow board. The problem is that our car is not going beyond 80km speed and after that its slows down gradually. The dealer where we bought the car has not provided proper information about the speed limit issue to us in detail. Later coming to know about this problem i was shocked we are unhappy because i liked maruthi car very much then any other cars. One more thing we have found and confirmed that speed limit for yellow board cars only but we have bought it for our own purpose (Registered our car in white board) where we have put into trouble like yellow boards. Kindly provide alternative solution and procedure to sort it out. Reply me plz...

Sir,
I have given my car on 16.10.2017 [reg. No. Jk02bl6167] to authorized service provider of maruti suzuki i. E. Maruti suzuki my car pvt ltd service centre, kalukuan tindwari road banda u. P. For necessary repair after a road accident. After submitting the car i received sms regarding the estimated time of repair. It was communicated that the car will get ready by 30.10.2017. On 31.10.2017 i received sms that my car is ready in all aspects and can be taken from service centre. I send my elder brother along with driver to take the car from service centre. After reaching to the service centre, i was surprised to know that the repair work is not even initiated by the service provider. I have registered a complain to maruti customer care regarding this [complain no. [protected]].
In this regard, i request you kindly expedite the matter and arrange to provide the exact situation of my car repair and exact date of delivery of my car after repair. I further request to submit a report about the action taken from your side [complain no. [protected]] against the service provider for mis-communicating about car repair to me and maruti company itself.
Waiting for positive response.

Presently child lock is given & working but in 2014 alto 800 vxi model... The child lock slot is available but only simple lock was there.

We want to activate the child lock facility in my 2014 alto 800 vxi model.
If it is possible to install child lock in the above model, then how much time & price to be given for it
Pls reply me

Thanking you
Krishna b v

मेरी कार जो कि मारुति सुजुकी एर्टिगा जो में 2 वर्ष पहले खरीदी थी उसका इंजन किसी पार्ट्स की खराबी के कारण colent लीकेज के कारण हुआ। कंपनी अब इंजन के रिपेयर का खर्चा हम से ले रही है । पार्ट की गुणवत्ता कम होने से इंजन से पानी निकल जाने से यह सब हुआ है । कोई कॉलेन्ट का पाइप टूट जाने से इंजन ओवरहीट होने से ये हुआ है ।
आप से निवेदन है कि मेंरी जो सहायता आप कर सके ।
रमेश चंद योगी car no. Rj33UA 1417
Dist. Kota village Nayagav need Mandi Post suket Ramganjmandi

Khiv raj service center date of service[protected],
The car initial delivery was august 2016, second service done march 2017.
The third service due was september but done on october the millage run so far 17000 km, diesel consumption rate 15km/ ltrs

After service indicator display time not showing wrong,
Safety alarm seat belt and door open not working,
Car body washing is not done properly even the dust on light and mirror not cleaned,
The guaranteed millage

Since the day i bought the car (Ignis) i have sent out ten requests to fix up the music system but it was not entertained and solved by anybody car went to the nexa showroom thrice please check into your records they never have a problem solved answer it's heights of embarrassment when they can't fix the hardware issues in a software please let me know what to do.

I renewal my insurance policy in (Shasti cars, tirupur, tamil nadu). I pay amount on 28.10.2017 in shasti cars. My policy ready on 28.10.2017 evening but not infrom to collect my policy. Today evening evening time i go shasti cars ask my policy then only give to me. Shasti cars serivce very wrost.

Vehicle numb er :tn42k9496
Contact number: [protected]
Insurance policy no:[protected]
Insurance comapny name:the new india assurance co. Ltd (Maruti insurance)

I own a maruti celerio zxi variant car purchased in november 2015. I car is still under warranty.in recent my car is giving noise and vibration when driving in traffic between gear 1 and 2. This matter was reported to rns motors where i purchased the car. It was attended and was in good condition for few days. Again the problem a raised. This time it was said that there no problem in vehicle and the software was updated. But i feel sorry to state that the problem still exists and i am deprived of enjoying the drive of my car. Will somebody help to resolve this issue..

I am the owners of this above mentioned model. I have taken the delivery of this car from bhandari automobile kharagpur, west bengal.

Grievances
—
1) from day one i have seen the rear seat headrest is missing from it. I have raised a complaint, but came to know this is not available in this model. It's mandatory for long journey.

2) provision for putting fog lamp is there but it is nor available till date, why can't understand. I think this is highly required during winter time.

3) provision for led's which is required for both times of the day. I don't think there is an option to fit drl is available in this model.

Request
—
Pl. Consider it asap.

I will be highly obliged if you kindly consider it.

Thanking you,

Regards

Alokes chattopadhyay
Cic
Iit kharagpur
Pin-721302.

Dear sir,

I purchased a car from your show room on patel motors of ciaz delta bs iv model bearing chassis no. 309977 and engine no. 7182196 by making a payment against. Rs.10, 000, 00 /- on 16th october 2017.

The sequence of events is narrated here under. I am totally disappointed and shocked by the unprofessional way my issue has been handled. I have paid 10lacs to buy a ciaz and till date i am unable to use it, it is a faulty car and i am taking out time and visiting local nexa dealer every day but till date there is no solution provided.

I purchased the car on 16th october, after a test drive on a demo car 15 days before the purchase. The car was delivered on 16th evening and i took it for first drive on the 17th october when i drove to my home town. Midway through the journey, as i reached bhopal, i observed an unusual sound coming from the car which continued and i immediately called the sales representative mr. Kushalpahuja at patel motors to narrate the problem of the noise. He asked me to get the car checked for noise during servicing.

After i returned to indore, i spoke to kushal again and he asked me to bring the car for servicing when the car reached 1000 km, firstly why drive it for 1000km, if there is a sound it needs to be solved immediately.

I dropped the car for servicing on 26th october 2017 morning with the service advisor mr. Lakhan chouhan. He said the problem was in the 'glow box and lower corner dash' and wrote the same on the service slip (Please find attached below).in the evening when i went to collect the car, he said the problem was fixed. Now, why servicing and fixing things on a new car, its your faulty inventory, you get it replaced from maruti suzuki, why should i suffer with my new car.

I took a test drive again and the problem remained unresolved - the noise was still coming. Mr. Lakhanchouhan refused to accept the problem. I then, along with mr. Lakhan chouhan took the car immediately to nexa showroom on ring road where the senior relationship manager mr. Narendra kumawat took a test drive himself and agreed with me about the fault of the noise in the car. Mr. Lakhanchouhan finally also acknowledged that the issue was unresolved and noise was coming.

I again left my car with mr. Chouhan who asked time till 10 am on 27th to resolve the problem. He called the next day on 10 a. M. And said more time was needed to identify the problem as they had been unable to find where the noise was coming from, i don't care, my car is not for your r and d give me a replacement. He called in the afternoon to inform that issue was resolved and i could collect the car. I asked him about the problem and he said there was a 'connector near the filter' which was causing the noise. Later, when i went to collect the car, he changed the reason to "there is a new strip in the ac which is causing the noise". I took a test drive and the noise was still coming intermittently. The problem was not resolved. I again when to nexa showroom and discussed with the issue with a manager, mr. Naresh ojha. He asked me to drive the car for three days and to return if the problem still persists.

I have spent a huge amount of money to buy this car and i am extremely disappointed with the function and service from the very beginning. I want nexa to resolve this issue once and for all or replace the car for me or refund me the money i have invested.

Dear sir,

I’m arul from nagercoil i have purchased tn74aj7665 ciaz brown. This vehicle some little scratches complaints removal work on 27th this month today 31st but vehicle was not ready still now and amount invoice no sent and but on call tell 20000 approximately. My father is don’t know vehicle service i’m in gulf next month coming for home so please my vehicle service proper and unwanted lubricant using i will throw out my car

Thanks to regards
S arulxavier
+[protected]
+[protected]
(What’s app)
[protected]@gmail.com

I'm vishwanath desai i booked maruti eeco in lahoti motor in gulbarga last month 9th september is telling still not available is take time 15 days after giving delivery than not giving delivery. I take ather showroom in kpf motor ballary.
Still not refunding my booking amount lahoti motor dealer name basavaraj please tell him to basavaraj refund amount...

Reminder: the following complaint was filed by me on 15.10.17 at [protected]@maruti.co.in but reply is still awaited from your end. I am sorry to say that i felt disappointed by the response, since not even a single call about verification of the complaint came from your end.
As mentioned in sr no 3 of my following complaint, water pump changed was quite unneccesary and now the new one is creating problem from today i. E. 30.10.17.
Since my wife commute to her far off work place daily by this car, please look into the matter at the earliest and compensate for the loss of money and time along with the inconvenience we had.

Sir
Yesterday i got my car maruti 800 (Pb07v1333) serviced at marshal sales coorporation, maruti authorisied service station at mukerian (Distt. Hoshiarpur, punjab)

Please pay attention to my following quiries:

1. I tried to upload my feedback on customer service feedback centre maruti suzuki india limited, but was not successful due to the reason that this service station was not being shown in the list, to be choosen from.
2. I visited station for mere reason that they present themselves as authorised service station of maruti.
3. As indicated in the invoice at sr no. 4, water pump was changed unneccessarily, in my opinion. I have got the original piece with me.
Please guide me how and where can i send this piece for verification wether it was necessary to chage the part or not.
4. At sr. No 2 timing belt was also changed for no reason. But unfortunately i could not collect the original piece for verification.
5. I refused for the wheel balancing and caliper greasing services at sr no 15 and 16. But they convinced me to get these sevices done saying that these are 'part of the service'.
6 lastly, i feel labour charges are leivied at higher rates and extra gst was charged on service.

Adding to all this, i took prior appointment and reached station at 11.00 am but services were finished at 3.51 pm after 5 hours.
Kindly look into the above matters and if any fault is found regarding any query, please take necessary and earliest action or else ignore.

Copy of tax invoice is attached here with for ready reference.

Regards
Baljit kumar
My contact : [protected], [protected]@yahoo.com

Download
Img_20171014_182145. Jpg

I paid the insurance amount by online mode on 15.09.2017, for that a link was provided by one of your executives namely nisha from rana motors, it was told that policy with some gift packs will be sent through an executive within 24 hrs. But policy has not been given to me til this time. Earlier i called the customer service for the same but they also said that policy will be provided the following day. Till date, the policy is not provided. What do i say about your services?

Please inform that i have deposited my above car at beekay auto pvt ltd at berhampore. West bengal for body repair.
Service estimate no es 17000217/date 10/10/2017. Customer id [protected]/prabir bhaskar-[protected].
Reg. No. Wb58am2888
Estimate given by new india insurance where they have given order for repair. But till date the spare parts are not received by beekay berhampore as per their information. Please look that my car is ready for delivery.

I have suzuki samurai (1997) and then bought suzuki gixxer and the suzuki access 125 but this time the service was worst and the bike is not up to the mark... It had a starter problem from the first, but when ever v go to showroom they say it is normal... But due to which my starter motor got damaged... And when i complain it to service center they said u skipped 2nd service... But my question is if my the kilometers were in bound... Y i should go to service center... Speed suzuki nashik

Hello sir /madam i'm parvinder paul singh i want to book maruti suzuki wagnor r vxi but your representative jammu motors in jammu said car price is 4, 48, 000. And you have purchased 6000 extend warranty & 12000 mgm kit but i don't need both are these i want to only car & insurance than his said i don't purchased car with out these. Please help me how may i purchased this car without these...

I purchased a suzuki access125 on dated 15.10.2017 at sunrise autos, mandi dabwali distt - sirsa pin 125104, bill no. 07 in the name of suresh kumar. M.[protected], scooty shocker is not working since 15.10.2017 but your dealer not paid any responsibility my scooty in held on your dealer showroom. I face many problems.
I also use honda activa from ten year i have no any problem in ten years, but your product problem start first day. Resolve my problem

I have purchase baleno vehicle on april 28th of 2017. With in sex months power window is not working for driver side window. Vehicle given for second servicing on 21st october 2017. With a complaint about power windows of driver window. The window glass come done and it is not going up. Service center people are telling that the spare is not available at hyderabad and it will come from factory. But till today my problem was not solved. Pl. Take this matter very seriously and solve my problem as early as possible.

I my self samir desai booked maruti omni on 18/9/17 at comet motors surat. The salesmen told that waiting for maruti omni (Taxi) is 20 to 22 days its almost 40 days and still i have not received my vehicle. I booked maruti omni at kiran motors surat on 25/9/17 and another one booked on 1/10/17 also has been received on 15/10/17. The booking amount taken by kiran motors was rs 11000 and booking amount taken by comet motors was rs 25000. There is no response from there side. I always prefer maruti vehicles. Pl help me out