Maruti Suzuki India Complaints & Reviews

Shrikant dhamne nagpur [protected] vech alto 800lxi mh40ar0962 e no.5423924 chas.641867 year2015 purchase arya car nagpur km7300 run complent job order card no.13346 dt.2.10.2017 at arya car for tyre in bubble on dt.12.10.17 company refuse say that this bubble of tyre joint in tyre no problem.in vech no punchere till date and tyre j k no.1415b ultima xp. On road driving any incident occurred for that's who is responsible. So for that do proper checking of that tyre

Dear sir,

This is regarding my vehicle ciaz (Zxi), registration no : hp 71 4432 chassis no : 168255 & engine no: 7104394
I am a proud customer of your company. I had purchased maruti suzuki - ciaz zxi on 24 oct 2015 from ktl pvt ltd. (Invoice attached for reference)

1. Being a defense personnel i had purchased my car through csd and i was given the quotation by mr. Adnan khan, the sales representative of ktl pvt ltd, lucknow. (Quotation attached for reference) with extended warranty for third and fourth year. I had paid the amount for the warranty and was told that my warranty would be punched with in a month and the car was delivered to me.

2. Therefore extended warranty for my car has not been given to me and it is already been two years since he has been promising me that it will be done. After repetitive calls and follow-ups and request reply has always been it will be done or he will return my money. He is neither getting the warranty done nor returning my money. (Whatsapp conversation attached) which shows how he has been fooling me for the past two years.
3. This has been a very bad experience and fake commitment with me which was not expected from a reputed company like maruti suzuki, its a breach of customer trust.


Request you to kindly take necessary action to resolve the same. Your support is highly solicited.


Thanking you in anticipation.


B ranjith kumar
Sqn ldr
Indian airforce
Mob. ‭+[protected]‬

Dear sir,
I had been complaining about inefficient a/c cooling of my wagon-r (J-1 hg 3019). It was not attended. I finally gave up and also subsequently decided not to give car for service. Today also the condition is same. A/c works on 1st position but cooling is not effective on second and third position there is no difference. I feel the heat exchanger is covered with dust and requires proper cleaning with high pressure gust of air/water. Please let me know whether the logic is right and if so can you suggest the reliable source where i can get it cleaned and ensure proper functioning.
Also, to remind you earlier you used to conduct service camps where atleast the customer had the satisfaction that his complaint has been heard properly though the problem was not always solved.
I request you to please suggest the source where my problem can be sorted out.

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Sir, i have booked maruti swift vxi optional model in sainath autolinks pvt ltd, durgapur, west bengal on18.09.17 vide booking order no sob17000827. But after 23 days dealer denied me to deliver the car before this dipawali. Now i am mentally disturbed due to could not provide my family the same in this dipawali. Sir, please look after this matter, so that i could make my family happy in this dipawali.
My booking details are as follows
1. Product model: maruti swift vxi optional
2. Booking order no: sob17000827
3. Booking date: 18.09.17
4. Dealer name: sainath autolinks pvt ltd, durgapur, west bengal
5. Tantative delivery period: 15 days

Thanks

Dear sir/mam i am yadwinder singh with ms code 726945. I worked with mapsko auto india pvt. Ltd. Faridkot. From near about 1.5 year. My salary is too less 5000 even i completed my advance training.
When i wrote the application to increase my salary g. M j. S sharma transfer to there branch located at kotkapura where i suffring from personal hrasment by our senior mechanic lakhveer singh which is always used shamed word in front of customer, so this senior & manager will totaly destroye my future in maruti. So i am compulsorily resigning because of personaly hraasment.
Plz contact me as soon as possible [protected].
My future is in your hand.
I shall be very thankful to u for this kindness.

आदरणीय महोदय जी, महोदय जी मेरे पास sky ऑटोमोबाइल से ली हुई मारुती ertika कार तीन साल से है, इसके पहले मेरे पास मारुती swift कार थी महोदय जी जब से में कार चला रहा हु मेरे पास मारुती कंपनी की ही कार रही है, मुझे यह बताते हुए बहुत दुःख हो रहा है की आपके डीलर की सर्विस से संतुष्ट नहीं हु | Insurance से सम्बंधित मामला है मै इस पोर्टल के माध्यम से नहीं कह सकता यदि आप को यह लगता है की मुझे संतुष्ट करना है तो मुझे [protected] par कॉल कर सकते है | नहीं तो कोई बात नहीं | एक बात और कहना चाहूँगा अब मै कभी मारुती कम्पनी की कार नहीं रखूँगा |

Sir

I am saurav. I work in a mnc german firm walter tools. This may not be of your concern but i want your kind concern over my booking invoice copy of which is attached. I have booked a maruti suzuki dezire zxiplus on 5 july 2017, delivery of which was expected by diwali festival. After the booking in aug the distributer m/s alankar sales executive mr amit called me twice to get the car in august but as per expected delivery schedules i did arrange for funds for october. I have been trying to reach out the executive from last 2 week for the remaining payment status and car status but either they are not replying or they are refusing for delivery now. If such is the case what is the service commitment of maruti suzuki dealership. I work in a mns firm and i referred to it as i know the high standard work ethics in a firm as such. We are associated to you also as a tooling vendor and i know your work ethics are novice. But such service partner hampers the image. Pls guide for the further needful doings. Listing out the problems with the service partner of your's
1. Commitment of delivery not being fulfilled. (Expected by 15 october earlier, refusing it now)
2. Not repying to the calls properly by any of the employees.
3. It should be discussed afterwards only but referring it here. I asked for a choice number (Although not so fancy 1691). At the time of booking they first refused to take the ownership for the same and refused to provide this number. Later on they accepted to give it a try. Now i am not sure whether they will provide the same or not.
Hoping for the best to come oin intrest of both o[censored]s.

Regards
Kumar saurabh

Ltd

Company office. Contact no.[protected]

Ref: "maruti suzuki" direct recruitment's offer.

Dear candidate

Your resume has been selected for our maruti suzuki company. The company selected 322 candidates list for senior engineer, it, administration, production, marketing and general service departments.

It is our pleasure to inform you that your resume was selected as one of the 322 candidates shortlisted for the interview. The company maruti suzuki is the best manufacturing car company in india; the company is recruiting the candidates for our plant in manesar, (Gurgaon) and all ahemdabad nashik nagpur pune.

Urgent requirements for the following posts:

Get post 89
Ee post 70
Me post 97
Ece post 09
Cs post 07
Junior accountant post 18
Supervisor post 32

On the time of interview and assessments the documents required are:

* 2 passport size photographs.
* 10th & 12th mark sheet.
* degree with all semesters.
* 1 identity proof, address proof, and age proof. (*ref. * check). * medical charge rs. 799/-

Salary package :

2.25 l to 3.10 l is according to your experience and your last salary package.
Company facility is food, cab & residence.

Company details :-

We are a leading recruitment employment company and for one of our reputed clients (A reputed name in the automobiles industry) all we need all b-tech engineers. Diploma graduation
Maruti suzuki india ltd (Msil),

The name of employee rahul sharma
A/c - [protected] sbi
Ashok sharma
Ifsc coad - sbin0012943
They are demand money medical and 5560rs
Im pay of money second day no. Is off
I loss my 6360 rs money
After two month i have received a mail

Ltd

Company office contact no.[protected]

Ref: "maruti suzuki" direct recruitment's offer.

Dear candidate

Your resume has been selected for our maruti suzuki company. The company selected 322 candidates list for senior engineer, it, administration, production, marketing and general service departments.

It is our pleasure to inform you that your resume was selected as one of the 322 candidates shortlisted for the interview. The company maruti suzuki is the best manufacturing car company in india; the company is recruiting the candidates for our plant in manesar, (Gurgaon) nashik nagpur pune ahemdabad.

Urgent requirements for the following posts:

Get post 89
Ee post 70
Me post 97
Ece post 09
Cs post 07
Junior accountant post 18
Supervisor post 32

On the time of interview and assessments the documents required are:

* 2 passport size photographs.
* 10th & 12th mark sheet.
* degree with all semesters.
* 1 identity proof, address proof, and age proof. (*ref. * check). * medical charge rs. 2560/-

Salary package :

2.25 l to 3.10 l is according to your experience and your last salary package.
Company facility is food, cab & residence.

Company details :-

We are a leading recruitment employment company and for one of our reputed clients (A reputed name in the automobiles industry) all we need all b-tech engineers. Diploma graduation
Maruti suzuki india ltd

I call this no to take call rahul sharma..

This is with great agony i am informing you that you are giving pathetic and hilarious services to the customers. I got a call from your t. R sawhney dealer for insurance renewal of my two cars those are maruti celerio cng dl 1rtb 6063 and wagonr cng dl 1rt 7656. Caller name is deepika and number is [protected], she called me on 03 oct 2017 and ask to pay inr 42438/- for both cars. I agreed and ask to send someone for collecting premium amount from my end. She said executive will come on 05th oct 2017 and you will get your insurance policy after confirmation call from insurance company, next day confirmation of both cars have been done by insurance company. After that i called her to provide insurance policy because i cannot run my cars without insurance policy. She said that i will get that on 7th oct 2017 morning but as you also know today is 10th oct 2017 and i haven't got any hell insurance policy. I also got a call from kirti by [protected] she also committed me the dead line to send policy on 08th oct 2017. I have paid the full amount but result is zero. Now if my any car get caught by traffic police and if they make any challan against my vehicle then who will be panelized for this you or someone else?? One more thing you should know that i called today also to kirti on [protected] and she disconnected my call while i was talking to her and after that she switched off her mobile. After that i called to deepika on [protected] and she is not answering my call. What the hell is going on with me i don't know??? I also have the call records of these nonsense both of they are doing with me. Now you tell me should i file a case against your company because you guys have eaten my money with fraud executives. I will take further action on this and if i get any challan from traffic police you have to bear that challan otherwise i will sue you, deepika and kriti. Reply me fast because you will be in a big trouble if i get in any trouble because of your nonsense. I am counting the days and i will also send a reminder mail everyday to remind you the things. I don't know the dealer code or anything as if now but if i get i will tell you tomorrow in my next reminder mail. And by the way this not my responsibility to look after it this your responsibility to find those and take action against them. I need an action against both of them because this is you who is hiring these kind of nonsense girls to your company. If you will not take strict against those girls then you will be in a huge trouble and you will see that.

Reagrds
Faizan ahamed siddique
[protected]
[protected]

I have entrusted my car no. Kl 05aa 336 to indus motors venpalavattam anayara po trivandrum on 12.07 2017 for periodical maintainence and the vehicle was delivered at my door on 13.07.2017 and an amount of rs.10813.00 paid against bill no.145/ br1700405 dated 13.07 2017. As i am residing at kottayam about 160 kms from trivandrum i returned on 13.07 2017 itself and observed that the dash board was not opening which was hitherto working properly and the matter was immediately brought to the notice of the service centre and requested if it was possible to get it rectified at their kottayam centre. But they agreed to rectify the same at their tvm workshop on my return to tvm after two months. Today i called on them at tvm but their response was so rude that i felt very bad. I never expected this type of impropriety from the agents of this reputed company and like to mention that i am using a maruti vehicle right from 1998. I am a retired officer of a public sector undertaking.
Not only did they not rectify a problem created by them, but said additional payment has to be made and also informed they cannot give a definite time frame for fixing the problem, this has left me in a fix. Should i ignore this as an inevitable situation in this country or raise this matter to you as an honest citizen. We can live with anything but arrogance from service centres is too much to digest. I request you to interfere immediately and give me a solution asap.

Regards
Radhakrishnan k p

Good morning,

I have purchased alto 800 on 30th september 2017 from varun motors, i got vehicle delivered around between 6-7pm from vehicle deliver point to my home hardly it would be 4km after reaching home we notice that engine is getting overheated immediately we called an informed the salesperson and the technician who involved in sale and demo of the vehicle and they said it is common until and unless we see any warning signal car meter were we can one warning light, but with that answer we were not satisfied and we had checked in over circle who are using we got the same answer from all is that for 4kms it should not get heated and we check once again next day morning for 1km then also the issue is same only for 1km it got overheated and again i had complained to customer care when i got call from maruti regarding feedback i have explained the issue to them and they said that they will be assigning a technician but no reply from thereafter
Notice: engine is getting over heated for only 1km

Please help in solving my problem

I have submitted my maruti suzuki model a-star rto no gj 27 c 5650 for repair with insurance claim on dated 08/10/2017. But kataria automobile khokhra service center, ahmadabad has given me delivery time with repair after diwali. The reason was given that spares of "a-star not available in this service station as company is not in position to provide it. Further to inform that back side bumper and its base and break and signal light are to be replaced.in the time of diwali festival i need my car but due to non availability of spares the delivery can not be possible before diwali.
Further reply to extra key was that the company is not in position to supply.in thew matter in no option i approach to you to resolve my complain time being.

I purchased a branch new ertiga in the year dec 2014. To my shock it started developing rust marks on many places within 2 years. When i first complained about this to my dealer shivam auto, they gave me complimentary servicing of the rusted portions by painting it. To my further dismay barely two months after this it started developing rust marks at the same places and many more. On again complaining it to shivam auto they sent the email...

I took a suzuki gixxer bike from suzuki noida last month. Now for the 3rd time i am going to the service center as my enginer oil is leaking. While running on the road the bike engine area got smoky and the oik got leaked out. Now being a customer i am suffering and the service center person is telling me not to drove speed and the behavior was also arrogant. I will not recommend anyone to buy any two wheeler from suzuki. No i want my bike/engine to be replaced.

Hi, we bought a new vehicle last yr registered on 6.10.2016 last week while driving suddenly some spares from engine broken to pieces and engine oil dried and my vehicle stopped suddenly with a high jerk. By gods grace we are safe where no vehicle to 300 mtr comes towards me.

No indication or alarm sound from the vehicle for engine malfunction comes. It proves the safety of the vehicle is technically poor.

No roadside assist as we towed the vehicle to shed on my own exps as we told that it was a holiday so no assist will come from our side ie.., from showroom manager. So again question of 24*7 customer care is poor.

My vehicle is under company warranty but responses for the above incident from the company is nil as we old that it has to be borne by me. It shows the company irresponsible.

I have sent my mother for reneawal of my insurance policy from maruti but on reaching the service executive refused to accept credit card payment though this was dissucssed over phone previously. They sent my mother aged 60 years to withdraw cash and when she returned they said that the relevent person has gone home and inaurance cant be done now.. What kind of service is this... Firstly due to cash withdrwal that was done by my mother as ur executive refused to accept credit card payment through my credit card i have to bear additional interest. Why cant i pay through my credit card as i have also agreed to pay additional charges that is to be deducted for paying through card.
Kindly take action against such executives else faith of customers like us on your company will be lost.

Dear sir/madam,

Someone from um car servicing center (Umariapan, madhya pradesh, india) have been calling me every other day from the following number ([protected]) and troubling me for last 1-year.

That's not all... Same person is circulating my number to bajaj finance all over india. I am getting calls from above number or bajaj finance almost everyday.

Kindly make note of it and take necessary action against the culprit.

Regards,
Amit

Met with the accident and on navsari highway on 12/09/2017 and we got insurance done with kiran motors and car is totally damaged by the time not a single person giving proper response. Please let me know what to do further information we have taken loan on this car. How do we have to deal with the person from nexa who provide the car with a insurance.

I deposit my celerio car in dinco motors rewari for servicing. Dey give me 3 days delivery time but dey gave me car back after 8 days, and the wheel cover is missing. Nobody is giving any suitable answer. A voice from engine is also there. The servicing of dinco motor rewari is very poor. I asked to manager also abt my wheel cover only 2 r missing 2 are fitted in car nd manager didn’t give me any good answer. Nw m going to complaint in consumer court i[censored] will not solve my problem. Thanks
My vehicle no is hr43 c 5088