Maruti Suzuki India Complaints & Reviews

I am owner of swift desire veh no hr 21j 5955.in month of feb this year, i faced the problem related to shifting of gears and repaired it on 9th feb from unique maruti with expenditure of approx 13000 (Same may be produced for ready reference).
The same problem arise again in month of july first week and as i working in military engg services as je e/m in chandimandir cantonment area i visit to autopace automobile located at panchkula and asked for repair.
It was told to me that the synchronizing ring with clutch plate will be replaced with estimation of rs 11000. I told them about already repaired the same and i also show them the bill o[censored]nique maruti. They told me that we can not do any thing in this matter and advice me to contact me to unique maruti hissar.
When i explain my problem to unique maruti on phone it was told to me that mechanical parts do not have any warranty.
In this matter i want to know that no 1 automobile company how can be irresponsible with quality assurance. Secondaly, should i visit hissar everytime when i face the problem? Is the veh repair is under warranty or not? If it is under warranty then suggest me maruti service centre nearest to chandimandir cantonment.
Hope for positive response in short time.
For further details my contact number is [protected].

We booked a baleno car from maruti suzuki nexa ahmednagar showroom six months ago, our allotted car came to showroom on 6th of september and they asked us to pay the amount. Because of some issues there was delay in the payment and they started abusing us on the daily basis and forcing us to pay the amount in abusive language. And on 25th of september without concerning and informing, they cancelled our car and gave it to someone else. This is mental harassment as well as unethical behavior.

Sir recently i gave my wife's car at anand motor agency in chinhat lucknow after an accident. They have stolen away some good working body parts of my car and put old and bad working parts in my car. This is pure cheating with customers. They charged huge bill for all repairs, then why did they steal parts of my car. They must be cheating all customers like this who gave their car at anand motor agency chinhat lucknow for repair after an accident.

I have complaint about worst customer services.

I have maruti car - ciaz of rj number, but i am regularly getting calls and message from tr sawhney motor, patparganj for servicing of car number dl6cm-8716. I have only 1 car on my name & registered number of rj.

Complaint was already raised a year ago to both service centers (Tr sawhney motor, patparganj & technoy motors, udaipur) but nothing is changed yet.

I am still getting calls from tr sawhney motor, patparganj for service due.

New compressor problem
My car a/c compressor is not functioning from the beginning. I have approached to the concerned parts dealer, but he doesn't pay any heed towards my complaint and no action has been taken as yet.
I request you to take immediate step to solve the problem, otherwise, i would be forced to move to the appropriate forum.

My old car no-wb 06g9148 handed over to machino techno on01/08/2016 n bought maruti wagon r vx 02ak0317 fm machino techno kolkata alipore road. But still now complain reg traffic violation cases getting lodged in my name against my old car. Matter reported to mr nilratan manna n mr jiten murmu of yr true value office doga road kolkata no of times oer telephone but no information recd so far. When i told them that i will inform to ur head office, they said u can go ahead n cplain. The last case against my old car wb06g9148 waslodged on 11th sept 2017, case no mmpc114092/17. This for yr information n action. Best regards d. K. Ghosh

All meters working except km/h... Sai service pune insisting to replace complete instrument panel which is costing huge. I am totally dissatisfied with this response. Moreover if we tab upper desk of instrument panel it is working.. I have never seen such a casual approach by any dealer like sai service pune. I strongly feel that my this genuine problem to resolved without any delay... Please note - i have paid for extended warranty too.

Also note : this problem started after my car serviced recently at sai service pune.

Sai service approach towards customers are very casual & only trying increase the bills by removing so called defective parts..

I am a professional engineer working for mnc company & totally dissatisfied with service rendered by sai service pune.

my car sold me ritz vxi bs4 in may 2017 details mh12 fy 3588, car had lot of issues like clutch ac trance-mission shifting etc.

called up sales person who sold it , he asked me to get it serviced.

When i asked him to pick it up from my place he refused to do that and said my car do not provide pick n drop to
True value cars.

Then called up sales manger he agreed to pick n drop and asked to contact service dept

I got call from service adviser told him all issues.

i was surprised to see that even after service all issues were not fixed my car just washed the car and returned , had word with manger vp no effect.

vp made me
Awre that i have bought maruti vehicle not mercedez benz, he kept shouting and use harsh language constantly he also added that if i need good service why
Did not buy hyundai or vw car to get great customer experience.

i was shocked to hear that .

I need monetary compensation for this verbal assault my car has to
Pay me 1 million gbp to buy mercedez car so that i wont trouble them in future

Also spoke to maruti person. He said he is helpless and can not help in this regard.

I am sure maruti person is protecting such ppl.

Such a shame

Worst service provided by suzuki motorcycle. I purchased suzuki access 125 in 2015 november, in september 2017 smoke out too much. I visited autozone on 6th or 7th sep for service but manager told to me part will be available on 18th, after that everyday i’m calling he told to me check after 2-3 days. Why you are selling vehicle if you do not have enough part to deliver on time.
I don’t have choice of word for both of you suzuki and autozone.
Both are...

I have a suzuki access 123 - standard, colour : white, chasis no mb8cf4calc8270723, engine no. F[protected].
I had purchased this vehicle before 3 year. Since last 3 months, i observed early use out of engine oil. So i taken a vehicle to authorised service center "krishna automobiles, rakhiyal, ahmedabad". They told that you have to replace the engine. I feel being cheated by the company as very early this major breakdown.

Hello sir, good afternoon
The above mention subject my car which i have submitted for insurance claim on kiran motors surat adajan pal gam dated 1st aug 17, after waiting for two weeks i have starting to call the kiran motor service department regarding my car claim insurance but they didn’t receive my any call, then i tried kiran motors executive customer care number which i have finding from google, they gave me another number for kiran motors, i contact the person and find that they have not send my car for insurance department, because the executive person who doing my car insurance job has resigned from his duty. Finally after discussion they send my car for insurance. On dated 30th aug 17 they call me and said that your insurance has covered, after that i give my car for service in kiran motors. On dated 13th sep 17 i went kiran motors paid all payments to take my car and then i have find out some problems in my car which are as under
1) front right-side glass broken
2) my car door lock not worked
3) my car back side light indicator broken,
After finding this i called manager for the damage occurred in my car they don’t accept for repairing and told me that your car already broken all these things so they couldn’t repair my car. So, till the date my car is in kiran motors here i am waiting for my car about 52 days. Please do the needful

Respected sir / madam,

I am rani singh from dehradun. I had purchased a scooty (Suzuki access 125) from doon suzuki on dated 21/09/2015. I was intending to buy an honda activa but my friend recommended me suzuki access. So i made my mind to buy suzuki access 125. I have not too much run a day. It was working nicely. All time i get it serviced at your centre. (Doon suzuki) but on 18/09/2017 suddenly it stopped working its kick was no functioning. As it was 7:30pm. So i parked it in a nearly house. On 19/09/2017 i took it to your service station then they told me that its engine is not working (Seazed). It was very disappointed as i had heard very high about your company. What should i do now yours.

Rani singh
Mobile:- [protected]
Vehicle no. Uk 07bm 3189
Dehradun (U. K)

I have booked dzire vxi ags car at kiran motors ltd, ahmedabad by booking no sob17001665

While booking kiran motors insisted to buy about rs 20000 accessories. Which i plainly denied that if such

Compulsion will be there will cancel the booking. They verbally assure about non compulsion.
Yesterday their phone came that car lot have dipatched from the company and you can pay car amount for confirmation. When i gone for payment again they have insisted for confirmation of 20000 accessories which i again denied and remind about their assurance given earlier. So they told that ok we will inform you about availability of car against your booking.

It seems clearly seems that if i have agreed about buying of 20000 accessories they would have given the delivery but when i denied they refused to give delivery and told wait for your turn.

This is really damaging trust and prestige of maruti suzuki company. Please look into the matter and see that i get my car without any accessory compulsions.

Thanking you
Bipin trivedi
Ahmedabad
[protected]

I have purchased celerio zxi model on 30th july 2017 at the kothari wheels viman nagar pune-411014.
First case: when i visited for estimate costing at showroom, that time sales executive mr. Sachin met me. He explains me about prices, he told me rs.20, 000/- discount on celerio car and also written on quotation. When i sat for discussion about settlement / my excess amount that time he told me rs.15, 000/- was an offer on celerio in july 2017. I told him this is not accepted now. His manager mr. Bharat was convincing me for the settlement also i told them sorry i can't help you in that case. Pay me my amount. After 2 days they are ready to pay.

Second case: after a settlement, they told me that you will get whole amount cheque within 3-4 days. I said ok. But still, i didn't receive the cheque and any call from them.

Kindly i request you please look into this matter on priority basis.
I have all proof.
Anil jadhav
[protected]
Pune

I have purchased a new maruti alto k10 on nov 2016. As per website mentioned as arai tested mileage of 24km per litre of petrol. But am not even getting 20. As i expected minimum it should give 20kmpl but actually what i am getting is 10 or 12kmpl. I am not satisfied by buying this maruti car. I don't want 24kmpl also but atleast am expecting 20kmpl. Maruti is providing false advertisement of 24kmpl mileage for alto k10. I have done 5 nos servicing from your authorize service center (Bimal maruti sundarpur, guwahati). I was informed my issue of your service executive, they told that 10 -12 kmpl mileage is ok and you can not get more than 12 kmpl at your city. Hope action will be taken.
Regards

Nijamuddin khan
[protected]
Car rg no-as01hc3655

The showroom nine star suzuki showroom (Sarjapur main road) is highly not recommended for vehicle servicing... I had come across engine cease of my vehicle and got billed rs 19, 500. He had asked me to come for a check up after 1000kms after which i went over there he asks me to give it for a fresh service.. The service team head spoke very rudely interrupted and asks me to pay more for the check up and did no help!!
Frauds all of them.. "mather chods" u deserve this... And am losing interest in maruthi suzuki!!

Dear team,

I am rajkumar hiralal patil i am purchased a suzuki access 125 in july 22 dealer is seema suzuki surat and goes on 2 months but still vehicle registration is not done. Yesterday i was contact dealer person and he told me your payment is not received an you contact your bank. So same i have contact my bank an those persons told me your payment also received so why this thing talk to you.
So today i am calling showroom and they are told me your passing will done after 2 days and also same told me your some documents are pending.
So i want to know why are you day to day telling me new thing in case my documents was pending so last two month what they are do.
And even they told me when i came showroom office that time clearly i asked any disconnected so they told me no that time not pending any documents so why this thing repeated.

I am facing this issue and problem with traffic police they want to registration. Same i loss money a week.

Please solved my problem same.

This is regarding case number-[protected] title-service complaint o[censored]ma motors pvt. Ltd._h801_h8_01,

Our car has got some minor accident, dropped car for repair to uma motors mathura (Up) on 17 july 2017, mr sanjay sharma (Workshop manager) told us there would be repairing cost of rs 12-15 thousands in which rs 4000 would be labor charge and near about rs 10000 for to replace a single component, we had requested to wave off service charge as car is in under warranty. We have raised the complaint against dealer for their very poor response and rudely behavior, as we had not received approx estimate for repair till more than one months. After so many intervention of mr sunil prabhakar, he had send socking approx estimate of rs 42, 000. Again we had requested to mr sunil prabhakar to intervene in this matter as fake estimation was given to us, prepared high intentionally by mr sanjay sharma. I mat to mr sunil prabhakar in your vasant kunj office. He has committed me to pay rs 32, 000 only to collect the car. But mr sanjay sharma has denied to wave off any labour charges. And added around rs 3000 charge for parts which was not covered by insurance, informed us on last stage. As intention of mr sanjay sharma was very clear to make the fake bill as high as possible.
Now today my bother has received the car without number plate, speaker (01 nos), handle cover, approx 25 ltr petrol, without processed toe charges rs 8000/- which was paid by us etc.
My concern are following.
1. How 12-15 thousands estimate reaches to rs 42, 000.
2. Why sunil prabhakar like peoples are the part of service team, because a dealer personnel not able to hear/ clearly deny his committed request, which he has given to us.
3. Where is our stolen parts.
4 kindly let me know any other parts stolen/ replaced new part by old part by sanjay sharma intentionally.
5. Did i mistaken to purchase maruti car.

Please need your immediate intervention regarding above.

I made booking of swift dezire from the dealer nanak nagar jammu and the asm told me that booking period is 3 months but we will give you car within 1 and half month. Now 3 months have passed away but till now i have not got my car. Now they are offering me another colour as i have made booking of blue colour and it is manufactured in small numbers and you have to wait for ot.in this way they are betraying the customer just for increasing the booking strength.

Steering wheel. After rotating the steering wheel, say to turn, post releasing the steering it doesn't return to its original position (Straight) it simple stick in its turned position.in other words, if you rotate the steering completely and accelerate the car will move in circles endlessly... Funny and maruti suzuli is calling it a normal behavior.