Maruti Suzuki India Complaints & Reviews

Address: Ghaziabad, Uttar Pradesh, 201010

Dear sir / mam,

I have buy two wagnor with cng fro rohan motor ghaziabad after that we have taken all services from motor craft ghaziabad since 4.5 year, always they are convinced me to change all the mechanical parts as per the requirement as per the suggestion from your engineer we have change the all mechanical parts along with oil and accessories also but till date there in any information regarding fire extinguisher which is very important to all cng car user.
Can you explain why not inform us to re-fill the gas or change the fire extinguisher which is very important accessories toward safety.
I have regular inform to your agency pls let me know about the process but till now there is no action taken by the agency along with customer incharge also.

Note : we have planning to buy one more car from maruti motor craft) means already i have booked.
Pls let me know should i purchase or not, bcoz our confidential data mobile no and res address given to other banker for finance after that i have rcv more call from finance co through reff of your name motor craft.
Any document given to you means i understand my confidential data distribute to other dealers or finance co or credit card agency.

Pls explain me on priority other wise we are going to cancel my booking from maruti agency motor craft.

Regards
Sanjeev kala
[protected]

Maruti Suzuki India customer support has been notified about the posted complaint.

Sep 15, 2017

Updated by sanjeevkala N/A

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Sir on 31.08.2017 while driving the car my son met with a severe accident on nh6 near dhulagarh due to removal of wheel. I have sent the car to the nearest maruti body shop. Though they verbally told that repairing cost will be around one lac but today they send an estimate around 2.20 lacs. Here i am attaching both the estimate given by bhandari automobiles and photo of the car wheel.
Being a maruti buyer and a shareholder of maruti i am requesting you to intervene into the matter. As the car is 10 yrs old the insurance company (Sbigen) advised me i will not be able to get lump sum amount for repair. Now i request maruti to compensate me as the accident is due to purely machanical fault.

Raja majumdar
Wb24c 9968

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As my gypsy jko1p/8005 was in need of maintenance and i left it in rahim motors rangret srinagar j and k and while working with the same the said work shop made a fault in the gear box of the said vehicle and it has now after the elapse of five months still needing the time to recover the said vehicle. Now my request vis a vis the question is that can i get my vehicle back if yes then when? Honestly the management of the said work shop is disgusting but i want my car back as soon as possible

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Sep 14, 2017

Updated by Altaf Khanday As my gypsy JKO1P/8005 was in need of maintenance and I left it in Rahim motors rangret Srinagar j and k and while working with the same the said work shop made a fault in the gear box of the said vehicle and it has now after the elapse of five months still needing the time to recover the said vehicle. Now my request Vis a vis the question is that can I get my vehicle back if yes then when? honestly the management of the said work shop is disgusting but I want my car back as soon as possible

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Address: Indore, Madhya Pradesh, 452003

From the very first day i bought maruti swift zdi;i was little worried about the quality of the product after the car failed all the safety tests.
Car metal sheets are so thin that they keep getting dents.
Weight of car as compared to volkswagen polo german car (Which passed the safety test) is less by almost 100 kg
Plastic/fiber used in car are so low grade they keep vibrating while playing music on music system
This is not all
Recently i had to replace my clutch cylinder at 35000 km only
Which cost me rs. 13000 (Which usually fails around 50000 km.)
Now its only a month after that i am facing issues with the gear for which an estimate of rs. 15000 /- verbally was given to me by the authorized service center executive.
I have registered complain against maruti company with consumer forum

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Address: Sawai Madhopur, Rajasthan, 322001

Website: www.premmotors.com/outlet/workshop-sawai-madhopur-sawai-madhopur.html

I bought maruti ciaz car last year thought its good and better service in india but 2 days before i went to prem motors service center located in sawai madhopur for my damageed car claim there is person name satpal he look after everything there i talk with him explain everything he dont even care listen didnt provide me all info called me 3 times till not my car not even on claim still saying ye mera kaam nhi... I suggest dont go with prem motors in sawai madhopur worse

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Address: 625002

Recently i have purchased anew maruty suzuki celerio vxi o model car. I find that the fog lamps which are located just below the maim head lamps, are not fitted in my car and left blank. I understand that it's part and parcel of the basic accessories like head lamps for this model that should have been provided before the car was dispatched from the factory. So kindly make arrangements to fix the fog lamps for my car also.
Thanks and regards
R. Sathiyabal

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Address: Mandi, Himachal Pradesh, 17500

Respected sir/madam
I want to exchange my old vehicle esteem vxi 2004 model to your authorized dealer at mandi, himachal pradesh. They offered the value of old vehicle is 47000, and not give exchange bonus as per company scheme. Firstly they offered value of old vehicle is 60000 and at last they reduce value of my car. They also forced to me for accessory worth rs15000 is compulsory but i am not interested any kind of accessory, but i have option[protected] for accessory. I want to buy alto 800 lxi white which ex-showroom cost is 315192.
My contact no is [protected].
Kindly provide suitable and fare value of my vehicle, and also provide exchange bonus separately.

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Address: Kangra, Himachal Pradesh, 176202

I have an maurti ritz car registration no. Hp38b8007 l have paid regarding repair of car in which water came inside but they didnot repair properly and still water is coming inside of my car, after that i have went to pathankot body shop of vehiclade but they find the defect but after that they demanded huge amount approx. 3000 for labour of minor defect which had akready paid by me to vehiclade nurpur workshop and they they won't behave properly so l am really disappointed, l have planed for newly vitara breeza but now i won't purchase due to this kind of service and misbehave.

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Address: Kolkata, West Bengal, 700054

I purchased a new swift dzire car (Wb-08a-1232) from machino techno sales limited, jindal house, 8a, alipore, kolkata-27 in december 2014 with the exchange of my old car hyundai i10 (No wb-26k-0812).
But till date i am continuously receiving complains from kolkata traffic police about violation of traffic rules w. R. T. My old car. Repeated request to the concerned dealer (Machino-techno) as well as to customer care could not resolve the issue till date. All necessary papers like delivery note of my old car (Handing over note of old car to machino-techno etc.) are available with me & copies sent to the dealer many times.
Now, finally received a message from kolkata police that the matter is being forwarded by them to ld court within 15 days from 12.09.17 due to no response.
I along with my family are a very old customer of maruti suzuki and purchased different cars over the years. But now onwards i will not recommend anybody to go to any maruti dealer like machino-techno, kolkata and deal for purchase of any maruti car.

Please help me and request for an immediate response as suffering over the years (3 years)

Satyabrata banerjee
Deputy chief engineer (Civil)
Dvc, kolkata-54
Mob: [protected]
Mail - [protected]@yahoo.co.in
Satyabrata. [protected]@dvc.gov.in

Maruti Suzuki India customer support has been notified about the posted complaint.

Sep 13, 2017

Updated by Satyabrata Banerjee Please note that just after lodging complains in this web site receiving bogus anonymous telephone calls from various persons (No. [protected], [protected], [protected] etc.). One person demanding money no. [protected]) etc. And on denial, using offensive bad language.

It is not clear which call is a right call from maruti or customer care. I am going to file a police complain.

Please verify and respond immediately.

Satyabrata banerjee
[protected]

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I purchased car year 2007 under 7 year loan term car no mh04dj 1798. This loan term completed during 2014. This scheme was introduced by maruti to their vendor like our company sundaram fasteners ltd tvs group of company. Since i have not received details not possible for me to remove hyphotication. Request to issue nov as earliest. My address b ghosh f9 201/2 brahmand complex ph-7 azad nagar thane 400607 mobile [protected] email address [protected]@yahoo.com request your help & cooperation

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Address: Ahmedabad, Gujarat

Hi, i hv purchaed swift dzire vxi (O) in december 2016 from popular wheelers (Maruti) aashram road, ahmedabad, so far 3 free service has been done.. Every time they send my car with damaged things.. It happened earlier also.. They are not taking action even though almost a month will complete.. They are providing very bad service... Third class service

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Address: Mumbai City, Maharashtra, 400062

Sir,
Greetings of the festive season.
I am dr amit nabar here, the owner of car no mh48-p-0865 a ritz dizel.
I had a break down due to failure of the clutch plate and was left stranded on the road in goregaon east on 9/9/17 at 6.45 pm.
I called up your road side assistance service and asked for a towing facility.
My complaint no was 1161971.
The complaint was launched at 6.43 pm.
I got a call...

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Address: Udham Singh Nagar, Uttarakhand, 265153

Sir/madam
I owe a car maruti swift, rc no. Uk-07-bp-8574, bears some dent and scratches so i gave my car for repairing to m/s akanksha automobile, rudrapur dated on 29.08.17, when i reached their to receive my repaired car dated on 01.09.17, i found dent was not properly removed and shade was not properly matched, painting quality is out of acceptance level.

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Address: Bathinda, Punjab, 151001

Website: www.marutisuzuki.com

I, sukhpreet singh purchased maruti vitara brezza zdi on 4th september 2017 from maruti suzuki dealer, ms. Tara automobiles bathinda 151001. The car was delivered to me on 7th september, 2017 from their tara automobiles mansa showroom without service book and autocard. When the car was handed over to me, i noticed a problem that the left front door is not shutting properly. I informed about the same to the person who handed over this car to me. Next day also i visited mansa showroom to get the problem rectified but they told me that its a manufacturing problem and it is found in all vitara brezza models. The concerned person showed me a new car having the same problem, which was yet to be delivered. He also told me that many customer are facing the same problem who owned this car earlier. Maruti suzuki is a trusted brand. I am very disappointed that such big brand is delivering defected cars to their customers. I want my car to be replaced. Why should i take this defected piece after spending almost 10 lakhs. If my issue is not resolved then i will take legal action against the dealer and company. I have also kept the recordings of the telephonic conversations with the employees of complaint service center and dealer of showroom. Request the team to take a necessary action as soon as possible.

Maruti Suzuki India customer support has been notified about the posted complaint.

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B

B K Thakkar

Aug 8, 2020

same problem with me door not closed properly i complain many time but no result maruti suzuki very disappointed me

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Address: Lucknow, Uttar Pradesh, 226012

I have purchase a car swift vdi as since[protected] at consept cars limited sitapur which delivery challan 767, and chassis number 950304 and lost my bill, than i have visit consept cars limited sitapur but he will not provided me duplicate bill and after so many visit and request they fail to provide me duplicate bill.

And i have very need for duplicate bill for our car

Shivam porwal
[protected]

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Purchased a maruti celerio zxi amt car last month from you, through your dealer popular kottayam, reference 020/vsl/17000177 dated 26/07/2017. I may inform a major complaint that, when a/c working at the time of journey,, disharged water is collecting inside the car not out, causes very difficulties. Necessary action may please be taken at the earliest.

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Address: Baramulla, Jammu and Kashmir, 193402

Website: not yet

Hello sir/mam
We are having maruti suzuki 800 and i was having some work in my car so i went to jamkash work shop situated at narbal.
In the evening they gave me the vehical when i returnd home i saw type of liquid drainage below the worked place so i went back and told them the whole sitution but i have never seen such a rude behaviour from any workshop ever (Totally unexpected). Kindly look after the matter otherwise i m sure in future it will lead to destruction of ir whole business.
Plz plz plz contact us as asap.

Thanks

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Address: Bhavnagar, Gujarat, 364001

Sir my salary is 6600 for any dealer are no salary this type of work other dealer are incentive are high but this dealer are very poor of salary and incentives please solve this problems and increment are not good end of year are very carefull management in this company eternal motors body shop this issue is not my our issue but all service advisor & worker staff issue

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Address: Aligarh, Uttar Pradesh, 202001

Website: Maruti ertiga car

Sir, i purchased maruti ertiga car regn. No. Up 81 br 1937 dt. 19/05/2017 from m/s dev motors, aligarh. My ertiga car complaint smartplay infotainment system touch screen display white spot running time screen shot attached. Please check provide your engineer or change smartplay infotainment system solve query. My contact no. [protected] & email id [protected]@rediffmail.com. Thanks

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Address: Kottayam, Kerala, 686018

Ref:- complaint sent to you on â€” â€” â€” regarding manufacturing defect of the dezire vxi car supplied by you vide invoice no: â€” dt.

Sir
The so called brand new car you supplied me was actually not fit enough to be sold as it had manufacturing defect. The defect is admitted by your workshop. An unusual sound was coming from it on running. I couldn't hear it when you handed over the vehicle as the windows were closed. But when reached home those outside the vehicle could clearly hear it. I waited two days and the condition was same and i approached the dealer m/s avg motors kottayam who handed over the vehicle. On the spot they said the vehicle is defective and the clutch should be replaced. They asked me to wait till the needed spare part arrives. Till this date the dealer could do anything regarding this serious mistake. The life of me and my family is in danger as long as i use this mechanically unfit vehicle. So i emphatically ask you to replace the defective vehicle to ensure the safety of me and my family. You are liable to compensate for my hardships and mental agony which i suffered due to your irresponsibility.
This is to inform you to take immediate necessary action to replace the vehicle or i will be forced to take legal actions against you for supplying such a defective vehicle. Causing pain and inconvenience to me and my family.
Kindly co operate not to spoil the good relationship which i have with avg motors.

Maruti Suzuki India customer support has been notified about the posted complaint.

Sep 07, 2017

Updated by Joshmily Ref:- Complaint sent to you on 28.08.2017 regarding manufacturing defect of the Dezire Vxi car supplied by you vide Invoice No: 003/VSL/17000215 dt. 12.08.2017
The so called brand new car you supplied me was actually not fit enough to be sold as it had manufacturing defect.The defect is admitted by your workshop. An unusual sound was coming from it on running.I couldn't hear it when you handed over the vehicle as the windows were closed. But when reached home those outside the vehicle could clearly hear it. I waited two days and the condition was same and I approached the dealer M/s AVG motors Kottayam who handed over the vehicle. On the spot they said the vehicle is defective and the clutch should be replaced. They asked me to wait till the needed spare part arrives.Till this date the dealer could do anything regarding this serious mistake. The life of me and my family is in danger as long as I use this mechanically unfit vehicle. So I emphatically ask you to replace the defective vehicle to ensure the safety of me and my family.You are liable to compensate for my hardships and mental agony which I suffered due to your irresponsibility.
This is to inform you to take immediate necessary action to replace the vehicle within 24 hours or I will be forced to take legal actions against you for supplying such a defective vehicle.causing pain and inconvenience to me and my family.
Kindly co operate not to spoil the good relationship which I have with AVG motors.
JOHN KOSHY
KAITHAYIL KOCHUPARAMPIL
MANGANAM
KOTTAYAM
PHONE. [protected]

Maruti Suzuki India Complaints & Reviews

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Maruti Suzuki India reviews & complaints page 117

confd data or services related issue

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removal of right rear wheel fetching accident

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maruti suzuki gypsy held in rahim motors rangret srinagar j and k from last five months

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quality of product

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use bad language and not providing sufficient information

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celerio vxi o model-fog lamps not fitted

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regarding exchange bonus

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regarding repair

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complaining about no proper disposal of old car under exchange offer

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wagon r lxi. bs 111

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regarding service

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maruti roadside assistance.

service provided by akansha automobile rudrapur uttarakhand

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manufacturing defect in vitara brezza zdi

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duplicate bill

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discharged water collecting inside car

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spare parts and service

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management not good & salary are cut for not any reason

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smartplay infotainment system touch screen display white spot

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new dzire clutch complaint

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