Maruti Suzuki India Complaints & Reviews

Sir,
Greetings of the festive season.
I am dr amit nabar here, the owner of car no mh48-p-0865 a ritz dizel.
I had a break down due to failure of the clutch plate and was left stranded on the road in goregaon east on 9/9/17 at 6.45 pm.
I called up your road side assistance service and asked for a towing facility.
My complaint no was 1161971.
The complaint was launched at 6.43 pm.
I got a call...

Sir/madam
I owe a car maruti swift, rc no. Uk-07-bp-8574, bears some dent and scratches so i gave my car for repairing to m/s akanksha automobile, rudrapur dated on 29.08.17, when i reached their to receive my repaired car dated on 01.09.17, i found dent was not properly removed and shade was not properly matched, painting quality is out of acceptance level.

I, sukhpreet singh purchased maruti vitara brezza zdi on 4th september 2017 from maruti suzuki dealer, ms. Tara automobiles bathinda 151001. The car was delivered to me on 7th september, 2017 from their tara automobiles mansa showroom without service book and autocard. When the car was handed over to me, i noticed a problem that the left front door is not shutting properly. I informed about the same to the person who handed over this car to me. Next day also i visited mansa showroom to get the problem rectified but they told me that its a manufacturing problem and it is found in all vitara brezza models. The concerned person showed me a new car having the same problem, which was yet to be delivered. He also told me that many customer are facing the same problem who owned this car earlier. Maruti suzuki is a trusted brand. I am very disappointed that such big brand is delivering defected cars to their customers. I want my car to be replaced. Why should i take this defected piece after spending almost 10 lakhs. If my issue is not resolved then i will take legal action against the dealer and company. I have also kept the recordings of the telephonic conversations with the employees of complaint service center and dealer of showroom. Request the team to take a necessary action as soon as possible.

I have purchase a car swift vdi as since[protected] at consept cars limited sitapur which delivery challan 767, and chassis number 950304 and lost my bill, than i have visit consept cars limited sitapur but he will not provided me duplicate bill and after so many visit and request they fail to provide me duplicate bill.

And i have very need for duplicate bill for our car

Shivam porwal
[protected]

Purchased a maruti celerio zxi amt car last month from you, through your dealer popular kottayam, reference 020/vsl/17000177 dated 26/07/2017. I may inform a major complaint that, when a/c working at the time of journey,, disharged water is collecting inside the car not out, causes very difficulties. Necessary action may please be taken at the earliest.

Hello sir/mam
We are having maruti suzuki 800 and i was having some work in my car so i went to jamkash work shop situated at narbal.
In the evening they gave me the vehical when i returnd home i saw type of liquid drainage below the worked place so i went back and told them the whole sitution but i have never seen such a rude behaviour from any workshop ever (Totally unexpected). Kindly look after the matter otherwise i m sure in future it will lead to destruction of ir whole business.
Plz plz plz contact us as asap.

Thanks

Sir my salary is 6600 for any dealer are no salary this type of work other dealer are incentive are high but this dealer are very poor of salary and incentives please solve this problems and increment are not good end of year are very carefull management in this company eternal motors body shop this issue is not my our issue but all service advisor & worker staff issue

Sir, i purchased maruti ertiga car regn. No. Up 81 br 1937 dt. 19/05/2017 from m/s dev motors, aligarh. My ertiga car complaint smartplay infotainment system touch screen display white spot running time screen shot attached. Please check provide your engineer or change smartplay infotainment system solve query. My contact no. [protected] & email id [protected]@rediffmail.com. Thanks

Ref:- complaint sent to you on — — — regarding manufacturing defect of the dezire vxi car supplied by you vide invoice no: — dt.

Sir
The so called brand new car you supplied me was actually not fit enough to be sold as it had manufacturing defect. The defect is admitted by your workshop. An unusual sound was coming from it on running. I couldn't hear it when you handed over the vehicle as the windows were closed. But when reached home those outside the vehicle could clearly hear it. I waited two days and the condition was same and i approached the dealer m/s avg motors kottayam who handed over the vehicle. On the spot they said the vehicle is defective and the clutch should be replaced. They asked me to wait till the needed spare part arrives. Till this date the dealer could do anything regarding this serious mistake. The life of me and my family is in danger as long as i use this mechanically unfit vehicle. So i emphatically ask you to replace the defective vehicle to ensure the safety of me and my family. You are liable to compensate for my hardships and mental agony which i suffered due to your irresponsibility.
This is to inform you to take immediate necessary action to replace the vehicle or i will be forced to take legal actions against you for supplying such a defective vehicle. Causing pain and inconvenience to me and my family.
Kindly co operate not to spoil the good relationship which i have with avg motors.

I done my swift zdi car (Mp09 cn 4013) servicing at patel motors indore they don't work properly and not interested in costomer satisfaction
They give me car without properly work
Bad servicing centre in indore (Patel motors)
I give my maruruti swift car for servicing at patel motors indore (M. P.) at the time of servicing they not resolve all the problem of my car and in my car they realese water
Sir meri car me servicing ke doraan water bhar diya aur usee bina clean kiye hi car bhej di jab next day i discuss koi bhi responsiblity nahi le raha tha

Respected concerned,
I am very much disappointed with the disgusting service provided by your dealer after i purchased. Alto k10 from your authorized service centre at jamkash vehilceleads gbl jammu and kashmir. There are two main issues which i want you to resolve as early as possible.

1. While making the payment for the car an extra amount of 5600 was lying with the dealer. On behalf of which after 1 month they are providing me cheque of rs. 1800 and are refusing to pay the remaining amount.

2. My cars right back window got damaged 15 days before and the service is like they are telling me the part is not available. It has been 15 days now..
I have first time used maruti product.. With such a service i will never recommend maruti to anyone.
I will have to approach to some legal action against the dealer and the company if the issue is not resolved as early as possible.

Thanking you

Vehicle: alto k10
Chassis no.: ma3ezde1s00359758
Dealer: jamkash vehilceleads ganderbal
State: jammu and kashmir
Registered name: dilshada bano
Adress: bemina srinagar
Contact: aaqib wani: [protected], [protected]
Email id: [protected]@yahoo.com

I bought suzuki access this year from shri shakti dealer, krishna nagar, delhi. I gave my scooty for first service about one month back, since then my scooty getting switched off while running. I have come 3 times to service centre beneath the dealer showroom but to no use. Very incompetent and unprofessional behaviour by the staff there. They make me wait for 2-3 hours, unable to find the fault and then send me back everything. I come from dilshad garden and i am a doctor by profession. I cannot come again again for the same single complaint. If service executives are unable to correct the fault, replace my vehicle or give me refund of my money. Last service request was done on thursday. If you also don't help, i will file fir for cheating /fraud.

I am a owner of commercial dzire tour and from 1 year i haven't got my refund. My dealer is premier car world pvt ltd kamarhatti kolkata and still no response from the dealer, regional office, ms customer care. I have submitted all documents they want. Sona debi wb 11d 0764 howrah wb. Please do something about this matter and give back my refund. From 6 months i am trying to know why i haven't got my refund but everyone is saying your work is still on process but no results till now..

I have booked car with 2 authorized dealer but deny to confirmation.
One dealer inform you not get car till other dealer cancel booking.

I have contact at my near place authorized dealer that tells to not get car till cancel at other dealer. Make it urgent decisions and inform me solution

Plz urgent solve query and give confirmation for new car booking and availability on urgent bases.

My contact: [protected]

Sir, on receipt of message from mandovi motors that discount up to 50% on paid service is offered from 29 the aug to 03th aug2017, i left my vehicle for servicing. While taking delivery of vehicle, only rs 600/ was offered as discount on total labour bill of 3052/ excluding spares bill of rs 4494/. So i felt cheated by them. Pl clarify regarding this as i am with maruthi as customer for the past 30 years & this is my 4 th maruthi vehicle & that too with the same dealer. Regards. Madan mohan gk.

Iam from satna-madhya pradesh -485001. I have a ciaz zdi+ bought from city cars (A unit of agrawal motors) at satna, m. P. On december 2016. This complaint i am registering due to unprofessional behaviour & very pathetic repair service done by city cars service division at satna. My car was accidented on march 2016 from front section & when i gave them for complete repair of my car at service center of city cars they told me that car get slight heated on that time before repairing car sound, vibration&average are all very good. Now i told them to make a refresh service of my car & ask that every should perfect after repair. They told me every thing should as new don't worry sir. & then i told them to get the survey & claimed to insurance company because i have a zero debth claim insurance which means their is no extra cost comes in doing repair service only the d. O. Charge is applicable. After all they made a bill of 35000 rs extra charges after survey claim & after hot discussion they released my car after getting 7500 rs from me were as the claiming d, o. Charge is 13 or 1400 rs as i knew. Now comes in repairing category as i got my car & taken a trial their is lot of noice, vibration & average effect shown to me & i refer them to make this ok as the car is in previous condition & told them after changing such a lot things like head, volve & more other why the noice gets high & vibration in a cars as well average is also showing of 12 km/hr why is it that.&they have refuses me by giving answer that every thing ll' adjust automatically as u drive. By getting this answer i checked out from service center with my cars & after driving near by 1000 km their should not any thing happened although the same noice, vibration occuring & average is fluctuating either it comes 11.9 km/hr or some time 12.2 km/hr. Again i went for service of my car & told the same thing as previous & again they refer me the same answer. No one is their to handle it properly behaving as a unprofessional i am wrighting this complaint because i got frustrated by their unprofessional behaviour. After changing of head, volve & most of other parts why the noise, vibration& average of car is effected. My car is effected by doing their repair service. Kindly check in this matter otherwise i fill a complaint against this behaviour treated to a customer by ur car dealer. Dealer name - city cars (A unit of agrawal motors) district-satna, madhya pradesh-485001.

I by maruti breeza from d d moters and request for defaut sterio they repaly to get repair from naraina maruti on 30/08/2017 gone to naraina they told to get repair from eshant electronics rajouri garden as this sterio is of nippon and they dont have any tecnician to repair but eshant electroinics had denied and it is harasment by maruti without any tecnical staff they are selling infierior material my engine no. D13a-5465709 chassis no ma3nyfb1shf248764 reg no dl8car3758

Dear sir / madam,
Good evening,
I am mahendra kumar from air force station udhmapur. Today i visited j&k vehicleleads pvt ltd udhampur (J&k) for my first car servicing. It was a very unpleasant experience and it pains me to inform you that the workshop staff did not do anything in my car. Even they did not carry out the basic daily inspection. A mechanic just opened the car bonut hardly for 10 seconds and closed it. After 10 minutes mr. Ranjeev told me that your car servicing has been done and shortly you will get your gate pass for leaving. All time i was available with my car so there are no chances that they have done it and i could not see it. Initially before preparing job sheet mr ranjeev (Rep of j&k vehicleleads) insisted me a lot for getting many paid job done like spraying on engine, polishing, bottom painting etc, but i denied for those things. They have not even washed or cleaned the vehicle, but given a paper slip by saying that you come any other day as today it is raining. I was completely shocked to see that on the name of free servicing they have not done even a single paise job. Sir, in view of the above you are humbly requested to look into the matter seriously as these people are spoiling the image of maruti suzuki. Car product is very good, but how a layman would be able to maintain it well, if this kind of poor service will be given by an authorized maruti suzuki dealer. Please do something. Waiting for your fruitful actions. Thanking you.

Regards
Mahendra kumar
Air force udhampur

I own ertiga car mh12/ky/9804, i had done paid servicing on 17.7.17. The authority told me that there some foul smell in ac. He advised me to continue with that unless trouble increase. Later on foul smell in ac became strong. I contacted service center of ace kudale, manjari but of no use. Poor servicing faculties and facilities provided to me. I also requested for paid cleaning but no reply from service provider.

I rukhsana ismail giletwala had purhased suzuki access from hycon sales pvt ltd, invoice no 42 dated 26/4/2017 from the date of purchase till date my moped taken for two free services and three times for the defect the defect is every time the self goes not working then we had to start with kick as this moped drives a women it make very dificult to manage the situation every time they repair and say now you will no get any problem. Many my friends told that do no purchase suzuki access it make lots of problem then also we had purchased this moped and we realise that our friend are true. Every time we had to travel 10 to 12 km for service center and we had to expence near about 2000 to 500 for travelling back. Tell me how can i recomaned any one for this moped the brand new moped is giving such problem please do need full or we had to go to cosumer court in this regard.