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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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P
Prakarsh2401
from Roorkee, Uttarakhand
May 27, 2017
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Address: 243006
Website: www.consumercomplaints.com

Hi.
We serviced our car on[protected]Job card no. Jc[protected]. A week later problem in the accelerator arised, it was unable to take pick-up. We went to the workshop situated near rohilkhand dental college bareilly. The problem arised again couple of weeks later and i went again they charged me 80rs for replacing some part in engine. But yesterday again the problem persist.
Please take a strict action. This is highly unacceptable. This is the third time we have to go.
The whole time since service car ran only 300kms. Such is your service.

Please do something.
Thanks.
Maruti Suzuki India customer support has been notified about the posted complaint.
May 24, 2017
Senthil Kanmani's response
My moblie no.[protected]
Sir I am senthil erode in tamilnadu this problem slove go to near service station erode ambal autos taken 22 two days but no reduce my problem my car no TN 57 6360 swift dzire pertol
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    A
    ajshiva1238
    from Dharmsala, Himachal Pradesh
    May 26, 2017
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    Address: Kullu, Himachal Pradesh, 175131
    Website: www.marutisuzuki.com

    My k10 having a problem into exlator paddle. I have purchasing into a 2015 last october 31st. And it will cover a distance to into a 18000km. Last time it will having a same fault as like that. And that moment my car having cover a distance of 13000km. They maruti suzuki k10 car problem taking them to into a large amount loss time. This time the maruti suzuki competent automobiles near green tax barrier aaluground (Manali) distt kullu (H. P) having a slow service of exlator paddle...
    Maruti Suzuki India customer support has been notified about the posted complaint.
    I submitted my car for paid service at Beekay Auto pvt ltd at burdwan, But i am unsatisfied, no proper wash & check, Monopoly system, Not importance which are customer says.Car No WB42S6203
    PH NO [protected]
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      L
      l0123
      from Hyderabad, Telangana
      May 26, 2017
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      Address: Hyderabad, Andhra Pradesh

      Sir,
      I handed over my vehicle ie AP 09 AZ 4553 on[protected] to Mitra agencies, plot no 3, near ioc petrol pump, Hitech city Road, Madhapur, Hydereabad-18, ph 23114567, job slip prepared on dt[protected] ie after 2 days. They are taking too much time to deliver the vehicle, writing estimated delivery date is[protected]. Earlier also they kept approximately 15 days with them and returned without attending the job again they called me to bring the vehicle every thing is ready. I went and asked to clear the job but they were not kept ready and came back without completing the work. So in view of above it is requested to look in to the matter and advice them early clearance of work and early delivery.
      thank you for the time and attention.
      klakshmii kumari, dt[protected]. Hyderabad.
      Maruti Suzuki India customer support has been notified about the posted complaint.
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        S
        sajithsadananda
        from Sonamukhi, West Bengal
        May 26, 2017
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        Address: 743357

        My name is Sajith Sadanandan,

        Now I am registering this complaint in fourth time. Registration number of Suzuki Hayate SS is WB 98A 3102. Very low mileage problem is facing in this vehicle since six month. I am compliant this problem in your website continuously. No valuable action from your side.

        Sir,

        please solve this serious issue.

        My mobile number is [protected]

        Email Id: [protected]@gmail.com
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          N
          Nikul Machhi
          from Vadodara, Gujarat
          May 25, 2017
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          Address: 390019
          Website: Www.suzukiMotorcycle.co in

          I buy the all new acsses 125 at this dasher but i am not happy for your service because me give my scooter for first service so your showroom is not responding my scooter service and serviceman has crashed my main stand my scooter main stand was band so i was compromised with this but i gave my scooter for 2 service in old padra road so manager was said i am not responsible for this band stand and he was weld my stand and he was take my scooter back so i was complainig about this you responding my problem and you answered me in this number [protected]
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            D
            Debasishshawan
            from Nattam, Tamil Nadu
            May 25, 2017
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            Address: Chennai, Tamil Nadu

            On 22 may 17 i went to m/s vishnu cars private limited a dealer of maruti suzuki ltd for a noise problem at my car' s (Sx4 zxi) front bearing assy. The technician there checked my vehicle and it was told that bearings if front wheels are to be changed. Then they told me that my a/c is not cooling properly. Though i did not felt it. Anyway as they are from authorised service centre employee i relied on them. On 24 may 17 when i went for delivery of my car they submitted me a bill of rs 12478/- out of what rs. 4497/- is for spare parts and they have charged rs 8000/-for labour charge. For the a/c they have done nothing. Only m seal has been put at one place and for putting that m-seal they have charged rs. 3943/- as labour charge. This is really ridiculous and a matter of shame for maruti suzuki india ltd. Service centres are simply looting the customers.
            +3 photos
            Maruti Suzuki India customer support has been notified about the posted complaint.
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              G
              George Lazar
              from Ernakulam, Kerala
              May 25, 2017
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              Address: Thrissur, Kerala, 680307

              Sir,
              I have brought a new ritz diesel vdi from your dealer popular vehicles & services ltd service centre, chalakudy, thrissur in july 2015.
              My vehicle is giving only 16.40 km / ltr. Twice this problem was told to the dealer at the time of servicing. I expect your kindness to see and do the needful for me.
              Plz help me to get at least 20 km/ ltr
              Maruti Suzuki India customer support has been notified about the posted complaint.
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                A
                Arnab Haldar
                from Kolkata, West Bengal
                May 25, 2017
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                Address: Kolkata, West Bengal, 700027

                I have booked one baleno zeta petrol on 25th jan 2017 at nexa alipore, bhandari automobile, kolkata-700027. My customer id [protected], enq no. 16004981. The relationship manager
                Verbally committed 3-3.5mth waiting period (Though booking slip shows 24wks). Later on, on repeated enquiries in march and april they said delivery by may end. But still there is no sign.
                My complain is why rm gives false commitment on which i booked the car. There is complete lack of transparency, communication on the part of dealer.
                Please take necessary steps against dealer and deliver my car immediately.
                Wish to see fast and effective action from you.
                Regards
                Drarnab haldar
                Maruti Suzuki India customer support has been notified about the posted complaint.
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                  S
                  sandeep2079
                  from Chandigarh, Chandigarh
                  May 25, 2017
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                  Address: 131021
                  Website: Jagmohan Motots Kundli

                  I sent my swift vxi (Hr 51ay 3226) for service at your service station at sindhu border. Bill was around 4000 as it was general service after 30, 000 plus wheel alignment and wheel balancing. Please check your server on my vehicle number you will get the complete date and time that how many times my car was taken for repair.

                  But after my vehicle came back from service after complete work a sound started coming from from tyre of driver side and vibration is also felt while driving. I complaint for it to your g. M at sindhu border he assured that he will get all done but thrice my car was taken by your technical staff but the problem is still as it is. They miserably failed to rectify it. Third time i went with them for trial and showed the sound coming aand vibration felt. More over third your staff said "aisa he hota hai yeh aap ka vaham hai" later i received a call from your service where she asked me that your car is running well after service so i shared the complete story but till date no action from your side.

                  I need my vehicle rectified on urgent basis. I you want you can keep my car at service stataion for 1 or 2 days and give me a standby vehicle.

                  Please make a note of it that if i have to bear any loss because of it than please be prepared.

                  Your fast action will be highly appreciate.
                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                    J
                    jinto.ignatious
                    from Kodungallur, Kerala
                    May 24, 2017
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                    Address: Ernakulam, Kerala, 683572

                    My car serviced by popular motors angamaly in 2015 december, with in warrenty peroid. Same time i make one complaint against dikki lock, after service they told they clear that lock complaint and also told if any problem coming they will replace in next warranty. But actually the lock complaint remain in same condition after service.. After 1year 5 month only i can go for next service (Because i was at abroad) that time the service provider refuse my request to change that dikki lock in waarany.
                    Maruti Suzuki India customer support has been notified about the posted complaint.
                    I purchased New Wagon R CNG two years back is having many complaints. Such as wind shield packing is not proper, Wipers are defective, Horn not working properly, tyres damaged too early, Car making abnormal sound etc. etc.
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                      V
                      vishalpatil5183
                      from Mumbai, Maharashtra
                      May 23, 2017
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                      Address: Raigad, Maharashtra, 410206

                      I had recently done servicing of my maruti WagonR and I found they have levied false labour charges in my bill. I got the bill of Rs.10135 out of which Rs.5000 was against labour charges. Its a paid service so they said they have fix 1500 labour charges but they have charge me extra labour charges for every other thing the did. This is somewhat non digestible, looks like fishy. I am not sure if it is a genuine Maruti fraud business or its a fault of particular service center. I would like to hear my complaint and do some investigation.
                      Maruti Suzuki India customer support has been notified about the posted complaint.
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                        P
                        Pradipta Nag
                        from Ingraj Bazar, West Bengal
                        May 22, 2017
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                        I got my new baleno delta on 9th mar and waiting for my number till now. Total payment has been made and paying emi for that but still i am waiting bad service from your end. I even not able to do polution certificate. Police also creating problem due to tc number. Because it is too late.
                        My detail
                        Pradipta nag
                        Siliguri
                        Wb - 735133
                        Mob [protected]
                        Maruti Suzuki India customer support has been notified about the posted complaint.
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                          K
                          kumarmaurya
                          from Ludhiana, Punjab
                          May 22, 2017
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                          Address: Jaunpur, Uttar Pradesh, 222001
                          Website: [email protected]

                          I have maruti suzuki ertiga model 2016. I have servicing my eriga dl8can1901 in my home town jaunpur maruti service center kirti kunj automobiles jaunpur, (U. P). Talk to service adviser, he is said that your servicing charges and estimate is rs 10, 000.
                          My ertiga is under warranty 4 years, why i paying rs 10, 000. Plaease note my complaint and take to action.
                          My details-rajkumar maurya
                          Add - 141, sant nagar, east kailash
                          New delhi-110065
                          Mo-[protected]
                          Maruti Suzuki India customer support has been notified about the posted complaint.
                          I went 2 maruti service cntr to make my clutch smooth but due 2 not proper service .clutch was as it is hard my car no: ap 29 bv 7358, name :pottabathini srinivasulu, [protected]...please improve the service THANK U
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                            H
                            Hemraj793
                            from Rajkot, Gujarat
                            May 22, 2017
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                            Address: Surat, Gujarat, 81049
                            Website: www.marutisuzuki.com

                            Hello, my name is hemrajsinh varachhia. I have purchased new brand maruti alto lxi green model before 1.5 months ago from kim kataria showroom. From the firrst day i am facing the problem of suspension.in my first 2 free services i mentioned the same problem but they didnt solve it. I called them so many times and requested to change my suspension, but they hang up the call with the answer that each and every new alto has same problem. Then i checked different alto cars but they are not having this problem. That means they making me fool and not doing ther job honestly. So i am requesting you to help me to solve my problem.

                            Hemrajsinh varachhia
                            +[protected]
                            Maruti Suzuki India customer support has been notified about the posted complaint.
                            Gear is not work properly in my ertiga car and its already in warranty period .then also they will not give proper answer.
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                              I
                              Ichit phaldessai
                              from Anand, Gujarat
                              May 20, 2017
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                              Address: South Goa, Goa, 403705
                              Website: www.suzuki.com

                              I had bought suzuki access on 10 april 2017. But i was given suzuki access old model which is without daytime running light. As per new motor vehicle rule the dealer shall sell only bs iv two wheeler wt daytime running light features but suzuki kunde verna goa has not followed the supreme court orders n disrespected the verdict of supreme court n sold me the scooter without my notice. I came to know about it later about the feature was not inbuilt in it. Coz my feelings was that from 1april 2017 all will follow the guidelines.

                              I request you to solve my issue at the earliest posst orelse i have to approach higher authority to appeal this issue n realise supreme court that suzuki had violated the rules.

                              Harjeet phaldessai
                              [protected]
                              Quepem
                              Dealer kunde suzuki
                              Verna goa
                              May 20, 2017
                              Updated by Ichit phaldessai
                              after i registered my complaint I had received call saying from suzuki India he asked me to share debit card number to transfer the entire bike payment. Plz let me know about the authentication, I received call from this number [protected]. if it is fraud then plz take necessary step as on the name of suzuki he will make fool to all the complainants.
                              May 31, 2017
                              Updated by Ichit phaldessai
                              Poor show suzuki motors till date no one reverted to address the issue.
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                                Vishal gupta 16
                                from Noida, Uttar Pradesh
                                May 22, 2017
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                                Address: Rampur, Uttar Pradesh, 244901

                                Sir, meri car ko tractor-trolly ne peechey se Takkar martey hua agey Nikal gai, jissey meri car dish balance hoker left side khadi motor bike se takra gai. Jis Karan meri car me diggi me dent Laga, quater panel me, bumper & back light toot gai or left side me moter bike se driver side door me dent pad gaya. com is allowed back side, quater panel & bumper .
                                But company is not covered lift side door.
                                Mere kheney per keh Diya aap Jo chahe kr lo hum lift door n dengey.
                                Pls sir un per action legiye.
                                Maruti Suzuki India customer support has been notified about the posted complaint.
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                                  TapanBaruah
                                  from Duliagaon, Assam
                                  May 20, 2017
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                                  Address: Kamrup Metropolitan, Assam, 781006

                                  After long booking period I have purchased a Baleno delta car from Bimal Auto Agency, Maruti suzuki, GS Road, Guwahati-6 on 28 thFeb'17, Next day all doccuments changed as found the chasis /Engine No-wrongly entered . On 11 th April found SMS -Vehicle Reg No-AS 01DF-8779 under process for the said car but after few days again informed me a new Reg No. Its OK- I requested for R C to deliver as early as possible . But fortunately after 80 days of purchased the vehicle till date no R C (Registration Card) - already Loan financier given notice to me for failure to submit the R C. Its a mental harassment though I have paid all requisite fees. I never expected such type of service from a Reputed company-dealer.
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                                    sirisasi
                                    from Tanuku, Andhra Pradesh
                                    May 19, 2017
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                                    Address: Mahbubnagar, Andhra Pradesh

                                    I Mr M. sridhar husband of M girija kalyani owner of the car bearing no AP09cu0166 given for repair in shadnagar maruti service centre some ofrepairs in insurance claim on 11/05/2017 on 16/05/2017 i received a call from jarama moters pvt ltd (maruti service centre)staff saying that you got a claim for only wind glass. then i objected for that and i asked him why not he called me when insurance surveyer came he told me that" he is not in my work shop if you want to talk i will provide him number " i agreed for that he provided his no by sms from mobile no [protected] insurance surveyer no [protected] he attended my call and he cut the phone with out listening my querry after that i called several times (more than 20 times) he is not responded immidiately i informed to maruti service centre staff Mr shohib . After two days i receive a call from your a call from maruti service centre staff mobile no[protected] stating that the insurance surveyer is given claim for front bumper and RH front door i was shocked because i never asked or not even mentioned in repair job slip for RH front door then i asked Your representative to discuss with insurance surveyer and appropriate claim i think your staff collaied with insurance surveyer and informed me you can get the same claim or else take your vehicle back then i came to your showroom to take my vehicle back then i think manager of the show room came and ask me to give aletter for not accepting the claim the i objected for that the claim it self false so how can i accept? then he started a letter to my wife behalf me and provoking me to sign on it and i objected and asked him to give a gate pass stating that vehicle returned without repair he written one letter with carbon copy and taken my sign and take asnap of it and send to some one on whatsup and discussed by phone and torn off that papersand he abused and returned my vehicle with out giving any documents with all the above behavior of your manager and staff i faced very bad experiences So i request you to take necessary action

                                    thanks and regards

                                    sridhar.m
                                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                                      NKR Prasad
                                      from Adur, Kerala
                                      May 19, 2017
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                                      Address: Bangalore, Karnataka

                                      I purchased a Celerio ZXI(O) car from M/s. Pratham Motors Pvt. Ltd., HSR Lay out Bangalore on 26/04/2017. The same has to be registered in the State of Kerala. The dealer has handed over to me all the connected documents for registration. When I approached the Joint RTO, Mallappally, Dist. Pathanamthitta, Kerala, he refused to register the vehicle saying that the Emission standards notiified by the Central Road Transport Ministry are not complied with by submitting the Certificate of Emission Standards in the newly notified Form 22. He further stated that no vehicle should be sold and registered without complying with the newly notified Emission standards w.e.f. 1/4/2017. The car which I purchased was manufactured in March 2017. The Certificate of Emission Standards issued by the manufacturer viz. Maruti is in the old format of Form 22. Hence I am unable to get the vehicle registered with the RTO. I request you to kindly look into the matter and take up with the above dealer urgently. The last date for registration is 25/05/2017.
                                      Maruti Suzuki India customer support has been notified about the posted complaint.
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                                        deeleep
                                        from Delhi, Delhi
                                        May 19, 2017
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                                        Address: Ghaziabad, Uttar Pradesh, 201001
                                        Website: www.somotors.org

                                        I have drop my car in S.P Motors (Marruti suziki cervice center, mahrauli ghaziabad) for repairing and tyres changing also on 27/04/2017. at the same time i told to entire team that i need my old tyre after completion of service but when i went to take my car than team said that they have not tyres. I just purchase these tyres on December but due to long run journey i had change these. They have sold these tyres without my permission. I need my old tyres or compensation for same.
                                        +2 photos
                                        Maruti Suzuki India customer support has been notified about the posted complaint.
                                        May 19, 2017
                                        Updated by deeleep
                                        my contact no is [protected]

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