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Maruti Suzuki India Complaints & Reviews

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Last updated Apr 23, 2024
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Maruti Suzuki India
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Maruti Suzuki India Phone Numbers

Toll free
1800 1800 180
1384
556
1800 102 1800
494
267
Phone
+91 11 4678 1000
1096
470
+91 11 4678 1000
1096
470
+91 22 2659 0478
195
99

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Fax
+91 11 4615 0275
+91 11 4615 0276

Maruti Suzuki India Website

Maruti Suzuki India Head Office Address

1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India
110070

Maruti Suzuki India reviews & complaints page 141

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C
chalapathybv
from Bengaluru, Karnataka
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Maruti national insurance claim

Address:Uttara Kannada, Karnataka, 581400

Hello sir/Madam

Thank you for your feedback requirement system. I choose the Maruti Suzuki keeping in mind that they will give a good service. And I am also experienced your good service at service station for vehicle servicing. As your manager suggested I chooses the maruti national insurance for my Vehicle for trouble free insurance claim. But unfortunately when my Vehicle met in small incident, I claimed for insurance with...
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R
Rameshbhai1912
from Ahmedabad, Gujarat
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Everyday problem in suzuki

Address:380013

Dear sir i have purchase suzuki access 125
[protected] only 12226 km run

reg no. Gj01pa4796
1. Mileage problem
2. Every 3 month speedo meter verum problem
3. Rear break problem
4. In this monsoon lock and wiring burn
5. Last problem is very serious piston gone

last problem why piston gone at 12228 km.
I always make service and oil change after 1500 to 2000 kmbr...
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T
tsprasadonline1
from Bengaluru, Karnataka
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Consumer offer issue

Address:New Delhi, Delhi, 560056
Website:www.marutisuzuki.com

Dear aamir,

Further to your below mail and our telephone conversation regarding the confirmation of no year-end discounts, we have proceeded and purchased a car (Maruti celerio zxi) from garuda autocrafts bangalore on 18 november 2016.

But now you are giving consumer discount of rs.35k on new purchase.

Because of you i have lost around rs.25k.

Kindly address the issue and do the...
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S
sirvash.sharma
from Noida, Uttar Pradesh
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Worst delivery of authorised dealer

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,

I have purchased the new car from rohan motors noida dated 7th oct 2016 and they committed to provide the rc and car no would be share with me within a month.

Even i had followed up more than 100 times to rohan customer care and sales manager as well but still no progress and every time they are saying wait for next 2 or 3 days.

My temporary no already expired last month. They didn't...
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B
Banku Saikia
from Tamluk, West Bengal
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Service at the time of New Car Purchase

Address:Kamrup Metropolitan, Assam, 785699
Website:www.bimalautomaruti.com/en

I have purchased a Ertiga ZXI from M/s Bimal Auto Service, Adabari, Guwahati on 26th October 2016. I paid all amount by bank account transfer on 25/10/2016. The Insurance amount and Registration amount paid on that day by same account transfer. But till date they can not give me money receipt of registration and the Registration Number. I have communicated several times with the sales group and customer care, but they are not responding....
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Address:Visakhapatnam, Andhra Pradesh

I, Velpula Sakuntala Devi purchased Maruti Wagon R VXi AMT from Varun Motors Pvt Ltd, Varun Towers, Siripuram, Visakhapatnam, Andhra Pradesh on 06.12.2016. The Vehicle is equipped with Audio System. As per instructions at 2-48 (Chapter-2) of the Owners main manual, for operating the Equipped Audo system, the owner is instructed to to refer to the Supplementary Owners Manual provided with the Vehicle. Unfortunately no such manual was provided...
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V
vdivs
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in providing Registration Certificate

Address:400101
Website:www.spectramotors.in

I purchased used car from Spectra Motors at Borivali (e) on 20th June 2016.
Sales Executive Ashraf Shaikh told me that I will receive Registration Certificate from RTO within 45 to 60 days.
I met to an accident on 31st October 2016. The car is damaged in this accident and now the car is in garage for repair work. The car is properly insured in the month of August 2016.
The garage operator is not performing repair job...
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Address:600093
Website:[email protected]

From

S. Sankaran,
No.5B/G2, 2nd Main Road,
Krishna Nagar,
Chrompet,
Chennai –600044.

To
Maruti Suzuki Customer Care,
1, Nelson Mandela Road, Vasant Kunj
New Delhi
New Delhi District
Delhi
India - 110070

Sir,

Sub: Dissatisfaction over the service process
Ref: 1. CAR No. TN 11D 7756 WagonR Vxibr...
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Address:Chennai, Tamil Nadu, 600093

The following are my complaints:

1. I was not informed or sought permission for services other than water wash and oil change
2. The items detailed in the bill as changed or not found in the car .
3. The performance of the car is not up to my satisfaction.

4. Discrepancies in the Invocie No.BR16018126 Dt.[protected]:

Sl No.2 Bulb 21/5 W 12 V 2 Nos - Needed no change as the bulbs were...
+1 photos
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A
Anoop Muhammed
from Tiruchirappalli, Tamil Nadu
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Poor Quality of Engine parts

Address:Kottayam, Kerala, 686005
Website:www.consumercomplaints.in/new_complaint

I bought a Swift Dezire Opt in the month of January this year from AVG motors Kottayam and it was for a taxi purpose For taxi permit vehicles Govt has providing Tax reimbursement or subsidy amount But I havent received that amount till now because of the delay of submitting the supporting document Creating deceleration is the responsibility of Maruti authorised showroom They havent created the deceleration and not given to me for the notary...
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S
shashiKhanna2710
from Delhi, Delhi
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Battery

Address:New Delhi, Delhi, 110087

I m Jagdeep Khanna we service our car no DL9CAG5319 your Magic Auto Kirti Nagar service station on 13th Dec.when we drop my car at service stn not any car starting problem.after service start this problem next day after service my car not start we start my car pushing then start immediately again we go service station and attending person we again check the car .We wait 4 hour in the service station after that he told me your car battery...
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Y
yoursraja12
from Coimbatore, Tamil Nadu
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Service /Manufacturing defect

Address:643001

Sir,
I having Swift LXi 2015 modelwith the registration nember(TN38CA8835), i serviced my car though authorized service centers only. Last month 13.11.2016 i serviced in Aadhi cars, Kotagiri, after the service i received many issues and already filed a complaint in Maruthi Suzuki through toll free number the service adviser came and apologized. The AC is suddenly not working in my car last week, i take my car to Aadhi Maruthi to resolve...
+6 photos
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A
Anup Mahajan
from Mumbai, Maharashtra
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Substandard quality of tyres (Goodyear) used in Swift

Address:New Delhi, Delhi, 110019
Website:www.marutisuzuki.com

I have bought my swift car from DD Motors Okhla in New Delhi in 2012. Due to less usage it has traveled only 10240 kms. However, the tyre of the vehicle has swollen drastically and there was no support from the Dealer rather they were pressurizing to buy new tyre. The shelf life of a good tyre is till 40000 kms and both Maruti service team and dealer are unwilling to take any corrective action and putting customer life at risk.
Unable...
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P
Padmalaya Patnaik
from Bengaluru, Karnataka
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800 is having problem from more than a year

Address:560047

It's been a mental and physical harassment for me from more than a year. My car has been in the garage in 3 or 4 days. The technicians and mechanics are unable to fix the issue.

You can check the database and you will see how much money we have already spent on it.

Being a lady and car stopping on the middle of the road in the night, hopefully you can understand how it feels.

Hopefully this will...
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S
Sukhpinder
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Misbehaved

Address:160071

I m sukhpinder singh i go for service my alto car pb65k1486 ur employee misbehaved with me said unpad means uneducated when ask for the bill. Ur services is also poor.i show u how they give paper bill to me. This is a tax evasion method. Ur employee have no manner how to talk to customers. My experience with maruti suzaki always is bad. They dont done proper services. They dont give me feedback form...
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D
Dipankar1
from Kolkata, West Bengal
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Regarding car repairing at premier, car world agarpara

Address:Kolkata, West Bengal, 700110

Dear madam/sir,

I dipankar das having a commercial swift dezire tour car number: wb23d4008 chesis: ma3fseb1s00503190, engine number: d13a5172265. On november 25, 2016 my car faced a minor accident at sodepur. Hence i had gaven my car in premiere car world workshop at agarpara. During that time the body shop manager had prepared a job card (Jc[protected] where they had written a estimate of rs. 62, 800.00/- with out tax. Now...
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D
danish7071
from Lucknow, Uttar Pradesh
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Wrongly charged for my car up-32 fw-7071

Address:Lucknow, Uttar Pradesh, 226005
Website:GMAIL

Dear sir,
as i am your customer since 21 sep 2014, i always insured my vehchile from maruti national insuarance, insuarance company told me that you have to pay file charge of 1000/-for any claim rest of amount paid by company but whenever i ask for claim they charged me money except that file charge.
I request u to plz get the feedback from them what is fact and plz refund my money back.
Thanking you.
Mohammad...
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D
danish7071
from Lucknow, Uttar Pradesh
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Maruti ertiga insurance related payment

Address:Lucknow, Uttar Pradesh, 226005

Dearsir,
I GAVE MY CAR TO KTL COMPANY ON 20TH MARCH 2015 TO REPAIR THE DAMAGE, THOUGH INSUARANCE in which all the service related work has been done, like oil change coolent and etc they charge me for that also, but they did not maintain the record in system that my car has been serviced.after some time there was some issue in my car some gear related problem i went to b4w they said that my cars warranty expired as my car only runs...
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M
Mohammed Salim Ansari
from Valsad, Gujarat
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Not providing company offer dec year ending

Address:Vadodara, Gujarat, 390016

I mohammed salim ansari approached to amar car, s gorwa road vadodara sales executive mr atul for purchase of k10 vxi car through csd. I ask about offers of company and corporate offer. He directly replied that his showroom did not give any offer. Whereas i also enquire from katariya and kiran motors. They are giving 20000 + 5000=25000/-.
I could not understand that why cannot amar car, s giving. The ill behaviours of showroom may...
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V
Vivek tiwari kotak
from Indore, Madhya Pradesh
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Dealer provided old car and old stephney tyree

Address:Indore, Madhya Pradesh, 452001
Website:Na

Dear team, i purchase maruti vagon r vdi from ocean motors rethi mandi indore.. They are given old used tyre in stephney.. Also i think they have provided me rejected vehicle.. I haven getting so many problem in vehicle.. And i regulary mention in my servicing which problem i faced.. Pls help i also having 02 maruti vehicle i never got these type of issue.. Also dealer are not change my stephney tyree.. And said it was rejected by tyre company..br...
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