Maruti Suzuki India Complaints & Reviews

I am having a RITZ from 2015 with no. CG04 HR 9505. The vehicle has run about 13000 km. Completed every after sales services as and when required. The services of the Dealer is very goods. The thing I would like to mention here that there is vibrational sound in the inner portion of the car when driving in slightly rough area. several times I complaint for it and the dealer's service centre did their best every times but in vain. After their best effort the noise could not disappear although it reduced a bit but again come after sometime. Whether it is a manufacturing defect? If so the company must look it and we should be given compensation for this. Anything which could not be repaired is nothing but manufacturing defect and that should be dealt accordingly. I therefore request to kindly look into the matter and act accordingly. This message must go to the Company as I am fully satisfied with my Dealer M/s Sky Automobile, Raipur.

I have a celerio lxi on 28/12/2016 with full payment at popular vehicles cochin. At booking they said car is ready available later they said white colour not available silky silver is available in 2 days the last date said is tomorrow but now they are telling car not thre in the shipment came yesterday. Every time they are telling different types of reason. My booking no is SOB[protected]. Can I know the exact status of my booking and when can be the car delivered. My contact no is [protected].

Meri car me breking ka folt he or ac ka problem me ne 2bar company me mail kiya or uske service center par bhi bataya vo bol rahe he part avelebal nahi he part aayega tab call karege...uske 6.7 mahine ho gayehe...ab warranty bhi 15 din me puri hone vali he plz help kijiye
Or mere ko bola ki 2year ki warranty aati he Esme kabhi bhi badal denge..or car lene 2mahine to car me kat lag gya Jo mene firt services me bola tha to usne kuch nhi bola...

Hi,

I brought a maruti suzuki ciaz from fortpoint pvt. Ltd.in thane, maharashtra.
There are a number of issues that i had to face in dealing with these people.
1. The vehicle was delivered to us too late. The estimated period which was intimated to us was 4 weeks to 6 weeks (Max). But it took more than 10 weeks to delivered the vehicle.
2. Even after such a long delay the vehicle delivered to us was not of the colour that we desired. Still we accepted it as we were in a desperate need of the car.
3. Even on the delivery date the vehicle did not have the registration number. We were told that the number will be given to us within 2-3 days. Today its been more than 10 days and we haven't received the number yet.
Every day the excuse that the sales person gives is different.

This is still not the worst part.
The worst part is that the sales persons tone is no better than a goon after the customer has made the payment.

Dear sir, i am ifthikhar murakhi pasha from coimbatore. I have buy maruthisuzuki ritz. On 10.2.16 from athi maruthi coimbatore saravanampatty branch. With the help of sale executive mr. M. Anandha kumar. Now i have a complain in battery of my car. From first service itself when i told about this problem to service executive he told me that it was happend by water wash it will solve when it dry. After that i compromise my self. Ok, now everyday when i start my car in the morning it notable to start the car than i call mos or anr of my naibour to start it. They help me. Today when i start. It was not start. I told this battery problem to athi maruthi they told that we can"t replace my battery of my car. Had run upto 39500 etc... Even it has"n complete one year. Sir. I need your help to replace my car battery i have warranty for my car
Dateed : 2.1.2017

My car (Ritz. Mp18c3626) stopped on the way just after an hour (50km run) of delivery from service center. Ie. Shubh moters jabalpur. This service center also make insurance paper with wrong entry and refused to correct the mistake as well as to do the body shop damage repair. The service manager not responding about the complaint. The workers machanics are not skilled. My car stopped on the way after servicing from this service center.

I purchased new alto k10 vxi amt in visakhapatnam at varun motors, muralinagar branch on 24 dec 2016 at 40 kms meter reading. After 80 kms ride today suddenly stucked at 2nd gear after some time come "n"gear and vehicle is starting but not moving in d mode nor r mode, then i called nearest maruti dear they taken the vehicle to service centre and checked and told that it has a amt complaint it will take time today is not possible then i left the car at service centre, old gajuwaka, visakhapatnam, andhra pradesh.
Even i didn't driven 100 kms vehicle is breakdown mean your are given waste vehicle so please kindly change the vehicle.

I purchased Suzuki access 125 @ Apple auto in Bangalore ! Every time I give the vehicle for service I faced different problems & I have lodged complaints at the Suzuki website but there is no action taken . Today I had my 3rd service done & guess what they had not changed the engine oil & claimed that they have changed but forgot to reset the indicator ! I am really scared now where to get my vehicle serviced ! Is Suzuki listening ?????

My new wagon r, 8 months old has already been to the garage for more than 6 times not including the free services. From the 2nd servicing i have been complaining of the car missing and clutch issues. After repeated reminders auto shivam at charkop the issue has not been resolved. The car stopped 3 times due to battery, however the 1st time they changed to service battery and never replied until 15 days till the service battery also stopped. 2nd time they put someone's else's battery and only realised that after i complained due to the unresolved issues. Now again bcoz of battery my car clutch has given problems but they are still thinking of making money and not resolvement. They had not opened job sheets or made proper enteries of the many times the car has been there. They have always tampered the others parts of the car for repair than d issues and i've been given the car every week or biweekly for issues. It's not possible at 18000kms the battery has stopped 3 times and d clutch is bad. I'm sure it is only them who are doing it.

I had booked breeza zdi+ on sept 5 2016 n got it delivered on dec 22 2016. Aftr taking the vehicle frm my dealer i. E suraksha car care pvt ltd, i notice tht thr was oil leakage frm my vehicle whn reported to my dealer thy told tht time guage ceiling s damaged so thy changed n repaired it n gave if i had not noticed my engine could have been seized so i would like to inform u tht if i incur any other problem i want a replacement of my new car.

I booked maruthi swift vxi on 21.12.2016. But they delivered maruthi vxi limitted version. They given quotation for swift vxi to get car loan from bank. After sanctioning loan the dealer delivered me swift vxi limitted version. So, after knowing that truth i felt so sad. They cheeted me more. I am not satisfied with their service. They charged more. Who will justify me.

Iam taken wagon r vehicle on september at your abt, mambala salai, srirangam. Your executives recommended us 22 kmpl mileage, but iam really upset, iam getting only 9.8 kmpl mileage only. I complaint in the showroom, they advised us that after 5000 kms only it gives mileage, and they taken my vehicle 5 times for checkup the mileage and service. Very worst commitment and very very worst service provided from your outlets. Kindly arrange for recommended mileage or arrange to replace my vehicle.

I dropped my vechicle for repairs at jamkask vehicleades 29 days back. Today i have been called to collect the car. I came here and make payment of rs. 15000 but when asked them to handover my car they told me the car is not in starting position and the engine has some leakage and also indicators were hanging.
I dont understand for what they took 15000. This is disgusting and embrasing. Kindly redress my issue at your earlist.
Either i am helpless to approach customer court.

Ka64 2099 this is my new baleno vehicle number am given a 30000km service @ saketh motors tiptur branch, but service not good, still engine noice, pickup, milege, suspention problem, am given these all complaints for service advisore, he is only for change ingine olil, oil flter, and fuel filter changed only. But not rectifide ours coplaints. Am not satisfide with this branch service. Please kindly do the needfull... Very very worst service doing in this branch this is not only my complaint it is our area customers feed back... Plz take a serious action,.

I left my car service before 2 months for 1st free service the service was ok, but while leaving for service in my car i left my sun glass worth rs.4999 and i also informed the service supervisor about this while leaving for service but after my service they theft it and i just bought that before 1 week which is brand new. This happened before 2 months if i ask them they are keep on telling that they will give me a new glass at one point they told me that there is an imported glass worth rs. 2000 and will give me that which is 3000 rupees less i told ok for that too but if i call them they never respond to my calls and make me very unhappy customer. I own 2 maruti cars and planned to book a swift by jan 2017 after this incident iam planning to buy in ford. If you take a necessary actions and get my glass i will definitely book a swift in 2017 for my sister. Iam sending this with a high priority, iam very very frustrated with this.

Service supervisor tamil [protected].

I am having swift desire car bearing number pb 02 ck 2185 purchased from jc
Moters amritsar.in the last week of july 2016 i handed over my car for service at jc moter amritsar.in the evening when i reached agency to get delivery a boy said
That he will take try. I denied as iwas already late. He took my car for try outside
Agency. He came after an hour. When i questioned him he told nothing. When i saw new trye fitted then he told that car was puncture. I asked him to show puncture tyre and was surprised to see huge cut at tyre. He started behaving me
I approached service manager and he realized his negligence
They assured me to replace the tyre
But till date they have not solved my problem and i am running my car without tyre and stepney
With regards
Rajesh joshi

Sir i booked baleno alpha on 28 october 2016 but till now i don't know what is my waiting status and how long i will wait for the delivery of my car and when i booked car your agent told me maximum waiting waiting period is about 5-6month but average delivery period is3 month but now 2 month r completed. I think it is too much waiting period. Now i can't wait much more. So please resolve my problem. Thanks...

Problems ;-

I delivered car from kts automotive mumbai and having following issues;

1. Demo of the car not yet given,

2. Loan department not supportive : car loan deduction date as per agreement is 15th of every month, but first deduction took place on 06 dec 2016. (Not yet resolved)

3. Returnable amount is not yet been settled and reverted.

We are really unhappy & unsatisfactory with the services provided by kts, mumbai.

I send my car to service centre, it was not starting, they have put car 3 days in service centre no one attending nd they don't know what is the problem,
Technician. Not available, aise bahane banate h wo log, sharm nhi aati inko, pagal banane ar lutne ko bethe rehte h logo ko, ho skta h choti si problem ho, lekin 3-5 din service centre me rakh k bill bhale hi bna denge aapka
Itna bada service centre khol k beth gya ar technition nhi h
Ye me bat kr rha hu kota k maruti suzuki center ki

Mera naam shribhagwan hai. Meine 20 nov 2016 ko alto800 lxi purchage ki thi fair deal se.26 dec 2016 ko meine 1st service krai. But without information ke fair deal service center k advisor ne uska filter or oil change kar diya. Jabki pehli service mei ye sab change nhi hota. Or uske baad 1600 se above bill bna diya. Ye costumer k sath fraud hai. Mere pass jab fair deal se ph aaya to unhone free service k liye btaya tha. But ye galat information thi. Unhone. Iske liye mujhe maruti company par consumer case dalna hoga. Agar 2 din mei mera feedback nhi aaya.