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Maruti Suzuki India Complaints & Reviews

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Last updated Apr 23, 2024
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Maruti Suzuki India reviews & complaints page 142

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D
Dhruval K Pandya
from Visakhapatnam, Andhra Pradesh
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Poor sales procedure

Address:530014

The complaint is against varun motors, a show room of Maruti Suzuki located at Gajuaka in Visakhapatnam. The response of the team there is very poor and have cheatedme at all levels. did not excoet such a response and such irresponsibility by any showroom of Maruti Suzuki. maruti Suzuki needs to train its people in customer handling. Poor show Maruti suzuki and Varun Motors Visakhapatnam...
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S
Sheikh Nasiruddin
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper/poor quality servicing

I had given my car of brand Maruti Suzuki ALTO K-10 vide Registration number DL12C 5511, for servicing in RANA MOTORS, Okhla Unit Phase-II on 19 Jun 2016. After serving they had dropped my car at my residence in IIT DELHI. But I found that brake, accelerator and clutch mechanism are not working well. I lodged a complaint in this regard in RANA MOTORS . They sent a technician after one and half months for attending the complaint and found...
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Address:Khordha, Odisha, 751010
Website:narayani motors

Alto K10
Dealer: Narayani Motors, Rasulgarh, Bhubaneswar 751010
Executive: Mr. Sahoo/Prabhat Nayak

I paid Rs.4, 50, 000 and Rs.15, 000 in cash on 18/11/2016
I got the car delivered at my home on 18/11/2016
However, I have yet not received the invoice, RC book, etc.

I received a a false bill of Rs.4, 41, 000 only. The rest Rs.24, 000 bill is yet to be received. I have been following...
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A
arnaa
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very very poor quality

Address:560061

Purchased swift zxi 2 days back, on 11th Dec 16, and today when I try to start the vehicle it doesn't start at all.
It complains about malfunction, in oil pressure and battrry charging system. 2 days, just 2 days after delivery ur car proved to be a waste in junkyard.
Do the customer pay to get frustrated? Disappointed? Run around u guys to get it fixed?...
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N
Nabajyoti Dutta
from Hojai, Assam
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Tax

Address:781025

Hi, I take car from your authorised dealer RAMLAL DURGADUTT MOTORS PVT.LTD.since last 16 september 2016.salesman still not given me retail invoic.he give me a fake retail invoice and tell me i give two retail invoie, sale certifiate etc.also he advice me that i fraut to income tax dept.my compaint is why i not pay to tax .so, kindly take nesesarry action. arunima dutta.vin no-MA3EUA61500/935572. ALTO 800LXI. engine no-5697145 key no-2495....
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S
Shouray
from Delhi, Delhi
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Improper functioning of the gears and the gearbox

Address:110034

On the June 5th, 2016, I purchased the Maruti Suzuki Swift LDi from the D.D. Motor, Wazirpur, Delhi. After 3-4 months of purchase the car started giving problem in putting up the gears. All the gears started functioning improperly and struck in between. After many repeated visits at the service station they just called and the mechanic and asked to check. He took 5-6 minutes and says that it's fine now. But after the single drive the same...
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M
Mazhar Saifi
from Mahroni, Uttar Pradesh
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Service issue - late service

Address:Jhansi, Uttar Pradesh, 284003
Website:www.marutisuzuki.com

Dear Sir,

Maine aapki company ki ek car, jiska model Breza bitara zdi+ aur registration number UP93AV0888 h, ko date 12.08.2016 ko Gajiabaad ke ek showroom se kharidi thi.

Main date 04.12.2016 ko Jhansi se kanpur ja raha tha tabhi Orai se 19 km door Aata ke paas Jhansi - Kanpur highway par mere car ke belt toot gayi aur durghatna hote hote bachi. Is time mere saath meri family bhi thi aur shaam ka time tha....
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M
mahesh grover
from Delhi, Delhi
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Parts not available in the market of ciaz

I have Maruti Make HR-26-Y-0077. Elbow Plastic make under collant box is not available in the market and battery is also not available in the open market. Timing belt is also not available. And kindly let me know what is the meaning of 1 year guarantee + 3 years warantee. Due to shortage of these my car is with M/s. Prem Motors Mahipal pur since last 5 days. Yours is a brand name in the market of india. if parts will not be availble people...
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S
STEPHEN HARRY Jatni
from Parlakimidi, Andhra Pradesh
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Big amount for small service

Address:Khordha, Odisha, 752050

I have given my car maruti Swift VDi (Regd No. OD-02 Y 4700) purchased on 17/09/2016 to sky automobiles, patia, bhubaneswar after sevaral mobile call if your vehicle completed 20, 000 KMS. come immediately for service over pressure on my registered mobile phone every day finally I took my swift car on 06/12/2016, for simple changing of engine oil, wheel balanced and charged me hug amount of Rs.7000/- with bad behaviour and mentally harassed...
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S
SUBE SINGH JAKHAR
from Hyderabad, Telangana
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Exchange bonus and valuation of old car

Address:Faridabad, Haryana, 121005

आदरणीय श्रीमान जी
आज मैं फरीदाबाद मे fair deal cars pvt ltd मे swift desire कार खरीदने
गया जहा पर मुझे कार की कीमत 616629/-बताई जिस पर 20000 /- रुपये की छूट कंपनी की तरफ से तथा 25000 /- exchange bonus बताया
मेरे...
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P
pradipwankhade
from Mumbai, Maharashtra
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Maruti celerio CNG service and assembly problem while servicing.

Address:Pune, Maharashtra, 412216
Website:www.thekothariwheels.com

I purchased Maruti celerio CNG from Kothari wheels Vimannagar Pune on 21 st March 2016 having defect in wind right glass fitting. this defect of wind glass informed Kothari wheels Vimannagar whithin three days but they didnt taken any action after a several follow up (10-15 times).
At second servicing faced problem of cleaning and hand brake. Also faced problem of cleaning and assembly problem of AC Air filter fitting.
I was...
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B
Bhende Vijay
from Mumbai, Maharashtra
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Bluetooth cord of music system found in broken condition

Address:Wardha, Maharashtra, 442001
Website:[email protected]

Desr Sir,

I have a Maruti Suzuki Car owner when my car handed over to Wardha workshop that time music system of Sony make with bluetooth was attached in my car but, at the time of car delivery after maintenance/repairs I inspect the all accessories of my car and noticed bluetooth cord found in broken condition. I raised the complaint immediate to Mr. Gajanan those who handed over my car & explain him about my losses. He told...
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N
Nadim Ul Islam
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About rohan motors dehradun

Address:Dehradun, Uttarakhand, 248001

I have given my vehicle to rohan motor Dehradun on 14 nov 2016 the vechicle was damage from back but yet not complete my vehcle .as i was recevied call from rohan motors today that ur vehicle is ready but when i visited i was found that the behavior of employees are not good and the vehicle is not up to date the following complain are their
1.bumper fitting is very bad
2.colour finishing and matching is not perfect.
3.Vehicle...
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R
ravikumarpv
from Chennai, Tamil Nadu
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Very poor service by abt maruti, ambattur chennai

Address:600095
Website:Maruti Suzuki

Hi,

Very poor service ABT Maruthi Ambattur. I gave my car for service on 05th of December. The car has been delivered with poor condition. Car driver took the vehicle from my home at 9.00 AM and it has been delivered by 2.00 pm.

1. No signs of Car was done...
2. Footmats, tyres was not at all polished
3. Not sure oil change was done by the way it is looking.
4. Charges are very high... Quality...
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K
keyur sanghavi
from Bengaluru, Karnataka
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Resolution of problems in my car

Address:395009

I have given my SX4 Car GJ-5-CP-115 for service to Kiran Motors Ltd. Adajan, Surat on 09.09.2016 with following complaints :
1. Remote is not working of Car Loack
2. Glass of Driver side mirror (side mirror) is to be fixed since it was broken.
3. Head Light lamp of left side is to be replaced since it was not working.
I have received my Car back on 09.09.2016 with the solution of only 3rd problem. I have paid Rs....
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K
Karan Raj Singh Rajawat
from Durg, Chhattisgarh
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Not providing any kind of customer satisfaction

Address:Gwalior, Madhya Pradesh, 474005
Website:Premmotors.com

Last night my maruti suzuki swift dzire was involved in an accident it ran over a divider, today morning i called prem motors showroom from where i bought my car, it's been 3 months. They told me that they don't have any toeing facility and i will have to pay for it. And in the last 3 months they never provided me my rc of the car, they just told me the vehicle number and handed it over to me. Now they are asking for a copy of the rc. That's...
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M
Mohammed Imshad
from Hassan, Karnataka
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Complaint against gearbox

Address:Udupi, Karnataka, 576101
Website:Marutisuzuki

Dear sir/madam:i purchased a new maruti swift dezire on 2014 august.. The car is 17k runned but now im getting a problem againt the sound of the car... When i went to the nearest showroom of maruti they were saying tat the car is having the problem in gear box... The cost will b around 13k... But how is ut possible... Cz its only 17 k runned ad uts getting a prblm too soon... I kindly requst u to solve my d prblm witoany cost..., thank u....
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A
Arun Sinh
from Ahmedabad, Gujarat
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Towing

Address:Vadodara, Gujarat, 390025
Website:Marutisuzuki.com

My name is Arun sinh from Gujarat and I have swift car with GJ06DG4113 registration number. My car was damaged due to the accident on 3rd dec around 7:30 pm on Kalol-Shamlaji highway in Gujarat. I called on customer care number for towing service and complaint has been accepted and registered. Complaint id is 1062529. Customer representative told me that please wait for 10-15 mins, I have forwarded details to local maruti authorised dealer...
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C
chetansane
from Delhi, Delhi
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Not proper work done by Spectra Motors, chembur, Mumbai

Address:400074

My car MH 04 CM 3075 is give to above workshop for accident claim and overcoat. The work is not satisfy. As per the commitment is not given in time, After 1 month overcoating the cleanings work is not done properly. Fittings of parts is not proper manner and it's to sound not to smoothly drive the my car. After delivery twice i visit workshop but my problem is not solve.
Please look into matter and goodwill of the co.

...
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G
graghuram
from Pune, Maharashtra
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Poor vehicle service - - wagon r lxi reg no-mh12gr3869

Address:411046

I have got my wagon r vehicle bearing regn no mh12gr3869, serviced on dt 15/10.16 at m/s chowgule industries pvt ltd-katraj bypass road, ambegaon, under job card no : jc16018003.

The service was very poor and not up to my expectations even after payment of rs 7714. The clutch release was not smooth and needs to be released slowly and 1st and 2nd gears are shifting hard. While climbing the slopes this is creating issue. The...
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