Maruti Suzuki India Complaints & Reviews

Sir, recently Eluru Reddy and Reddy showroom people contacted me to buy Dzire car in exchange of my I 10 car.they valued it for 4, 6500. They asked me to clear my bank loan also. Now I cleared all my loan and contacted the showroom people. Now they say their MD is not accepting.All this took place within a week. I am so disappointed with the irresponsible attitude of the Maruti Suzuki staff of Eluru, West Godavari, Andhra Pradesh, India. Please help me in buying new swift Dzire... Yours faithfully, S.Hebelu, [protected]

I have book baleno zeta petrol version on 13th of july 2016. And till now i am not knowing the status of my vehicle delivery. If inquired in the showroom i have been told that still it will take time. But nobody is confirming the exact date of delivery.

I am in second thaught of cancalling this vehicle and go for other models, like i20 or jazz.

Request you to kindly hlep me in my car delivery as early as possible.

I have enrolled to Mauthi drving school in October 2015, till now they have not handed over my DL. They are repeatedly printing the silly mistakes in the DL. If we ask them they say it's RTO mistake. While taking the money they say we will take care everything but these happens ones I agree, reapeatedly happened to me twice, and coordinators in Kodlu gate(Ranjitha and Srinivas) and they made me to complete the course almost 9 months - have very poor customer handling skills. If we present my problem to them(Co-coordinators in Kodlu gate ) there is a mistake in my DL, they asked me to directly contact with the person in RTO and if we speak to(Murthy)-RTO coordinator he will tell me to bring the documents again. Please help me to get my DL it's been 1.3 years and nevertheless to say but they have not handed over my DL yet. If you have any escalation point . Please let me know. I need my money back or DL. Either one is fine but soon. If you are not the right contact please let me the correct one.

Dear sir,

I have a wangon r vehicle bearing number dl1rt4220, which i have given for servicing in vipul motors sec 5 nioda up dated[protected],

It is very hearting to say that even after full service, there is problem in suspension/streeing/socker. The problem has increased now. Inspite of the fact that for amount as well as formalities was completed by me.

I made a complaint at the service station at vipul motors, but nothing was done, rather their behaviour was very rude.

I hope my complaint will be taken seriously and action will be taken.

Yours faithfully

Mowazzam ali
Mobile no :[protected]

I have purchased the maruti suzuki swift ldi (O) on june 1 2016 friendly motors (India) pvt. Ltd. Mysore. Till now the car has several complaints but no one ha turned up to repair it properly. I have driven 7700 km till now. Y other model cars in swift variants are good. Turbo and low pick up not working properly and given so many times for service station but they are saying your car is good. All the doors are having noise, front steering and whole dashboard is having vibrations and noice. They had changed the wheel caps when i had given to service but in return if i ask them to replace they will reply you only have changed the wheel caps and blaming on us. I have talked with management people but they are so careless in delivering the words to their customers. Totally the car is not good. I have paid them 7, 40, 000/- but they have given me poor quality car. They are so many people who talk very carelessly to me that i have begged the car from their home and have given to me. Consumer forum has to take this on serious note and provide me the alternative. From june till now most of the time car is in friendly service station itself. It hurts to me a lot as i buyed my dream car and friendly motors did like this. Most funniest part is sales team is not taking blame and blaming service team and service team is not good enough to provide me the resolution.

Address: no 922, new kantharaj urs road, lakshmipuram, mysuru, karnataka 570004

Yesterday, my swift diesel car was entrusted with Indus Motor Co Ltd Thevara Kochi for 10000 km service with one complaint -oil warning light glowing.Assured to deliver at 3 pm.None called be back.When I contacted at 3.30pm it was informed that vehicle will be ready by 5.30pm.By 5 pm they informed that the charges will be Rs.7600 and the car will be delivered by 5.30pm at my office 3 km away from the service centre.By 6.30 they informed that the car is not in running condition.Had they informed me of the same I could have reached home early.Now, at night I had to make other means to reach my home some 30 km away.
Is this the kind of service offered by the company for such not a small cost? A local workshop is more dependable, i think. Thereafter, till now they have not contacted me.This really a deficiency in service.
JC No.16024102 dt 23.11.2016 -Indus Motor Co Ltd, City Workshop, Cochin.

R sir/madam,
I got my car repared from Maruti Autopace, phase 1 Panchkula,
Complaints are
There is no proper feeting of rear seat, dashboard, right side front door, and face shield
Also there is unnesasry noise inside the car
Plasting feeting inside car is not good
Side mirrors are not of good quality
Paint is not good
Please get my problems solved soon i[censored] realy satisfies your customers

Car details
Maruti alto k10
HR05AG6393

I would like to bring to your notice that I am loyal customer of your brand and have been using your vehicle for last 8 years (Alto - Wagin R - Ritz) however with the last vehicle i bought in Jan 14 Ritz LXI ( Car no - MH - 02 DG -8071) i have been cheated where in the sales guy from maruti team has sold me me the extended warranty w/out informing me all the clause that the warranty become null and void if the customer goes for external fitment and charged me RS 7600/- for policy . After purchasing the vehicle, I have done external CNG fitment from outside trusted vendor - Bindra (Andheri East) Mumbai . Today there is a problem is my car starter and it is as such covered in the extended warranty but because of the clause of external fitting the workshop is telling me that I should pay the exps which is ideally not correct because it was the duty of the sales representative to inform me before selling such warranty.

I would like you to reconsider this case and do the needful as I have already paid the price to your company and needs to done from your side as such the cost is Rs 4300/- however it is not the matter of price but the trust I have in brand.

However i know you have the choice to tell me no but that relationship no longer move ahead as the trust is no more left . So I would be immediately selling the vehicle and moving to another Brand which somehow I think wont happened considering the long term association . Because if i see what you will gain is Rs 4300/- at the cost of losing one long term client leaving your company with bad taste and feeling and would be nothing but a negative marketing tool for the company.I hope it wont happen and we can come to some mutual consent and consider this as one of the request because i was not aware of such clause and happened to come across today when the car break down and went to your Andheri link road work shop (Mumbai). I tried convincing them but they are not ready to listen nor understand the root cause of the problem

Hope to get this resolved from your side completely to my satisfaction so that we continue this journey of relationship and trust rather looking for all such small immaterial cost which again if you i have already paid to Maruti by purchasing the extended policy

Regards,
Karan
[protected]

Hi,

With re grate to say that, very worst service provide by you Dealer VAU, s Automobiles Patna. Further i will no suggest to anyone to avail the service from their.

I am Ravi Kumar Booked a Wagon-R VXI on date 10/11/2016, SOB No is SOB16000936 Name Monika Shankar and Executives Mr Samar and Manager give me commitment to Provide on 25th to 28th Nov, But early morning Mr Samar Calling me and he told unable to provide within timeline even when i say provide on 2 or 3 December but he denied completly and done the rude behaviour on Call. When i Talked with Manager he also denied. I purchasing this Vechicle to give my SISTER on her marriage this is not for my personal used where i can wait for 10 days. Executives also denied to refund my booking amount Rs 1000. Need a clear clarification on it and also charged a huge Penalty amount on that and also provide a claim because i m speechless in front of my sister, s Father in law.

Hi,

I took swift dzire tour vehicle May-2016 (t-board).

They Promised me - I'll get an EDR amount max. of 3 months but still now I didnt get that amount (More than 30 k Rs.).

They didnt respond me properly even i follow regularly.

Name : Sivaelango Periyasamy

Branch Name : Vishnu Cars Pvt Ltd (Kattupakkam - Chennai)

Vehicle Number : TN 12 M4718

Thanks
Siva
+91-[protected]

Http://www.livemint.com/Consumer/NVSSUjMIsB05rDHBTutzWJ/Android-Auto-Your-phone-...⇄
Followed by many articles like this I bought Ciaz topend with infotainment system, but now I find no value for it as it doesn't work the way it portrayed to be.

When I bought my Ciaz, I was thinking to go for ZXI variant which has no touch screen display and 80000 cheaper than next variant with touch screen display. The sales executive convinced me to go for the higher end because it supports Android auto from 2016 Jan. But it never happened.

Dear Sir/Madam,

I purchased Maruti Alto800 LXI on 22nd August-2016 Reg.No.-RJ-14-TD-5401. Car running only 9700KMs. My both front excels are making sound when I fully turn the car to the Right/Left..

I went at Vipul motors Service Center Malviya Nagar Jaipur. Where they are (Mr.Suresh-Service manager) saying that this is not coming in warranty..although they were not able to tell us that how it is damaged, because car has no any touch OR accidental mark there.

But they are not able to repair/replace that without charge OR in Warranty... They are demanding around 8000/- rupees to replace the same..

I had given my Wagon r on last Sunday to TR Swahney workshop for accidental claims. They had given me one week time to repair it. I m try to call the concern person (Mritunjay) but he is not picking up my call.
I had so much inconvenience when i was there to give my car. There was no GM whom i talk to or give my complaint.
I am very unhappy with this kind of hospitality of maruti.

Took 32000 rs and 5 working days however got my car back with many issues.

1 Reverse parking mirror broken
2 Key remote not functioning
3 Right side mirror cap missing
4 Handle crome removed without permission.

Contacted service center many times but getting very poor response.

Service center - KTS automotors.
Car - Ertika
Memo - BC16005865

Sir/mam
I have handed over my accidental wagon r car to prem motors, baies godam,, jaipur service centre on 09.11.16. Survey has been done on 11.11.16. Till date my car not repaired. It is in the same condition as was handed over to the above said service centre. This shows poor services delivering by the agency.
I expect immediate action in this regard pl.

FW: turbo complain CRM:[protected]
Inbox

ATM Queue
Dear Sir, Thank you for contacting Maruti Suzuki Customer Care. We have recei...
Oct 14

guna sekar
Oct 25

to ATM
hi sir i am gunasekaran from rajapalayam viruthunager dist tamilnadu my contact mobile number [protected] we have purchase car swift dzire car chase number 548453 reg numberTN 84 8050 on 29/09/2014 and till now getting service and ABT marut limited after driving 81000 k.m as experiance sortag millage and complaint to abt on 06/09/2016 only today came back and saying issue on turbo charger.also they cliamb they warrenty got expired now 29.09.2016 asking of the total replasement amount is 21000 {twenty one thousand} my car is in warrenty while leave in the serice station i will able to beare lose an account off delay by service station please do need full

I have booked a maruti celerio zxi optional on 8th september 16 in rajalakshmi cars mylapore chennai given a booking amount rs 10000. They have committed a delivery date on 06th oct but they fail to deliver the same.
After i have changed the dealert taken the vehicle.
Now they are deducted a cancellation amount rs 500.
I didn't collect the chq from them. Because they have not given the vehicle on time. So that only i have cancel my booking. Then why re he deducting the amount.
O pls clear the issue ask him to refund my booking amount of rs 10000
Name t s sathish kumar
Contact no [protected] /[protected]

I s. Balaji from tirunelveli. I booked a celerio zxi car (Blue) on 26th oct 16 at aathi cars pvt ltd tirunelveli. Now i asked to when i take a delivery, they told manufacturing unit still didn't sent, so it may takes another 15 days, its so inconvenient for me further there are lot of competitions in the world, so pls take a right action with your manufacturing default, and make solve my scrutiny asap, i need a delivery within this month end otherwise i change my opinion to other brands.

My new ciaz purchasing by me before 3 month...a mouse enter his air condition amd ac fail...service center and showroom said its your fault...i want to know what is my fault...and what am i do now...please give me your best service...i only believes in maruti company im this field...mouse is not my pet...i want to know how there is space where is mouse entered...this is designing prblm...not my fault..

I had got done service of my vehicle at rhwan motors, niranjanpur, dehradun service centre in september. 2016. After service done i found one of the covers of my vehicle tyre missing. I brought it to the knowledge of service advisor. He assured me to arrange it. 2 months have passed and still he has not arranged it. I want it be provided to me at the earliest since it is not available locally.