Maruti Suzuki India Complaints & Reviews

Dear Maruti Team,

I m purchsed a new ritz ldi till time metter reading 8126 only. But very few raning wise front left side excel proper leak totaly /oil leak images attach with mail. I am visit ambala city maruti show room worker say this part are not avalable. And same part not under warrinty bear by self customer. That is wrong.I am not satisfied your services.

So Please send a engeneir at my home as soon as posibale and change it.
Thanks
[protected]

I bought new Ritz vehicle on first 400km starter problem came and replaced again on 4450km again on 2service starter problem this time they are saying it is not manufacturer defect warranty will not cover if I ask them about this they are behaving rood and they are saying it can't be done wat ever u can do do .
I am feed u with this vehicle in the starting only the vehicle is giving this problem if it get old then wat all problem can come I am facing problem for Mandovi motors

Dear All,
I Mr Sandesh Kumar Shetty resident of Madamakki village kundapur thaluk Udupi district Karnataka a farmer by occupation has booked a Maruthi Breezer VDI option premium silver car on 4 th of August 2016 at Abharna Motors, Thekatte, Udupi District but even after waiting period of 2 months I have not got a delivery of my car booked. It has been long time I have been following up for my car delivery.Requesting the concerned team to see after the issue and awaiting for resolution.

Thanks & Regds,
Sandesh Kumar Shetty
[protected]

Hello sir,
i am naresh kumar R/O House no- 65, Raj nagar, Nangal Punjab. i have booked new car swift dzier tour in CM AUTO SALES Nangal but they delivered me the new car in CM AUTO SALES roper.
sir on the time of delivery they charge me 5000/- rs extra. After paying the all payments i talk to cm auto nangal they said no amount is exceeded in new car and if they charge extra they will return the amount.
sir i tried to talk to Mr. Janak (ph.[protected]) CM Auto nangal but he refuse to talk with me and said me do what ever u want to do.
sir im a small taxi driver and the amount they charge me extra amount that mean very big amount for me.
regard:-
Naresh Kumar
[protected]
SWIFT DZIRE TOUR
Temp no.PB12T6393
ENGINE NO 5300160
CHASSIS NO.535952

Dear Team,

Had purchased a Maruti Suzuki model Wagon R from the Dealer Sky Automobiles, Bhanpur, Cuttack, Odisha on 9th November 2015.

During the month of July' 2016 i found one of my car tyre was damaged when the car had runned only approx. 3700 kms. All company fitted tyres were from a company/brand called "MAXXIS MA700". I searched for the tyre dealer at Cuttack city but did not find.

So, I rushed to the dealer point and asked for helping me to lodge a complain. Accordingly, the customer care executive guided me after verifying & taking snap shot of damages that there are no tyre company dealer available in our city & also told me to help to coordinate with HO and Maxxix. This happened during 1st week of August 2016.

After that, My follow up is going on with concerned dealer about the same issue but no positive response from their end.

On 22nd August, I called one of the Service Manager and got a reply that my complain has been rejected by HO. So on 27th August again i rushed to Sky Automobile and met the Service Manager personally, they have informed that the request has been rejected by HO but not able to provide me the exact fact. Also promised me to send back through my mail id the same feedback but same haven't received yet from their end after several reminder over phone & personal visit to Dealer Point.

I hope, same issue has not been informed to HO/Maxxis and simply they are giving false commitment to me and it leads to Mental harassment.

I am really disappointed with the kind of services given by such dealer and the response.

Request you to take it forward and expecting a quick response from your end.

Regards
Himansu Das
Cell - [protected]

Vehicle Registration No. - OD 05 R - 6900
Model - Maruti Wagon R VXI

I submitted the vehicle to Automotive showroom, Shirvane college. On start of August 2016 till date i have not received my car back
I was told that I.will receive my car in one month now it has been more than 2 months now
I am really dissatisfied, and disappointed with the service and support that I have received.
I need proper explanation for this, or i don't want pay any liability

I Wants to buy White Swift VXI deca limited edition as its a good value for money car. I am happy with all the accessories included in the kit, except those SKIRTINGS. Showroom executive's told me, they cannot remove the skirtings from the kit. As my home is on a higher plain compared to road in front, because of the SKIRTINGS on the car which even reduces the ground clearance, this car's bottom hits the front yard slope of my home. Also my village roads are not at all good for a car with this much less ground clearance. As a customer, it should be my choice to decide what all to be added on my car. But maruti local dealership guys are not ready to buy the skirtings nor skip it

Dear sir,
I am a proud customer of swift dezire zdi with regeneration number UP 12 A A 2553. Sir I went to Radha Govind automobiles, Muzaffar nagar for regular service on 19/9/2016. Sir main problem is -1-they don't have proper trained staff for washing and cleaning.
2- they don't have car lift for washing since beginning in spite of several complaints by maruti customers no action has been taken so far. . Automatic car washer is there but it doesn't work all the time . most of the time isn't in working conditions. If working also it doesn't wash properly.
3- if customers ask for complaint register they say we don't have one. They just give feedback paper. Which most of the customers fill for betterment of washing and cleaning but of no use as they just throw in dust bin most of the complaints. As I also filled feedback form but I didn't get any revert callback.
4- customer care contact number is not displayed anywhere. Only five level contact numbers are displayed from which 4 numbers are of showrooms staff which of no use . 5th level number is of Mr Rana territory manager but he doesn't pick up phone.
5- Senior manager don't have knowledge about customer care numbers. My washing was done due as last time automatic car washer wasn't working. So yesterday again I went for washing but only 2 members which was untrained were washing and mopping car .again my car washing quality is very very poor.
Sir. . Please send one team for inspection with out there prior notice or send one team as a customer. Then only you will know the reality.
Sir. . Kindly take some necessary action to improve the service.
Thanks in anticipation
Regards
Dr Athar Jamil
Mobile number- [protected]

Dear sir.
In continuation with my previous complaint. .I also like to bring to your kind notice that-
1- Washing material used by them is of very low quality and washing is done by some untrained locally hired persons. .which also in very low numbers highest 2-3 members.
2- Billing system is also very slow and is not in proper working conditions and also done by untrained persons. We customers have to wait for very long time after a long waiting for servicing done it is very tiring for hearing to wait again for billing for more than half an hour. .Sir billing system need to be replaced and staff training should be done. .
3- I searched the number on Google for customer care and made a complaint after a long waiting and struggle. Kindly take strict action regarding my genuine complaint. .
Regards
Dr Athar Jamil

Hi i bought acess 125 1 year back every time i have left the vehicle in showroom service center vehicle got ceased just for 20k runned showroom service center have not even bothered about cuatomer problems we get vague answers had to push more than 3 times from 3 to 4 kms had complained several times about the problem when said they have repaired and told everything is ok now once again vehicle got stopped in the middle anhad to push to the service ceneter they tell engine got ceased

Hi
Iam arun
From trichur, kerala, india
I have booked wagon r vxi at popular automobiles trichur at 26/9/2016.
They told me that the vachile will get within 2 weeks so i have credited money to their account at 1/10/16
Now its 19/10/16 till now i have no idea about the delivery they told to give next week next week from a month i have get a strong decition from maruti iam not going to ignore this iwant one month interest of my money that i given pls contact me as soon as possible
Ph ; [protected]

Sir,

I had booked a car - maruti suzuki swift vxi (glistering grey) on 19.09.2016 at popular vehicles and services pvt ltd angamaly. i already given the full payment on 06.10.2016 (rs 6, 32, 000/-). i was promised to deliver the car within 1 week of full payment. but i didnt get any clarifications regarding the late delivery yet.

I had telephonic conversation with the regional manager of ernakulam showroom, he informed that car is out of stock.
I lost my faith on the dealer and i think maruti is now on least concern about the customer satisfaction.

Sir, please sort out my problem regarding said complaint immediately otherwise i will go to consumer court.
Expecting an explanation and strict action against the defaulters.

Thank you

Sujith p nair
Palassery nambiatt
Angamaly

Ph: [protected]
.

Dear sir,

With regards to the above mentioned subject, kindly note that the service which i got from your service center was pathetic. i had given my maruti zen - mh 01 ma 2817 for servicing on 3rd of august 2016 at fort point midc - andheri east. i was been informed that due to the old model the spare parts would take some time. i agreed to this and gave my car to mr. anil who was the customer service executive at your branch.

Time and again i was following up form mr. anil and i used to get the same answer that the parts are not yet come. if i wanted to i would have gone to kurla and fixed up my car in just one day but i believe in quality that's the reason i always choose authorized maruti service center so that i get all genuine parts for my car. you can check your records, i have always given my car for servicing in maruti. this time the service standards were totally not acceptable as after one month i got my car back on 3rd of september 2016 after paying a hefty amount including labor charges. when i got my car back, the car was in a condition worse than before. the dicky of the car was not closing, the rear door on the left side was not getting locked, rear door on the right hand side was making more noise, the steering was more tight than before.

I was very upset about this. then i got a call from your service center about the feedback. i told them all the issues and one fine day one person from your center come to pick up the car and the funny part is i got the car after 02 day and still in the same condition. wow!! this was something amazing.

I called up mr. anil and he says that he has done the work. you can ask the person from your center also who came to deliver the car. the car was still in the same condition.

Now this was not something was expected from a reputed service center of maruti.

Why did this happen?? just because my car was old enough for your team to handle it or was it a pure negligence from your team as new cars were given the first priority rather than the old ones.

Mr. manager, could you please justify the pure negligence which has been occurred by your team of experts. i am sorry but self would not recommend maruti service center to any of my corporate colleagues.

Self would be awaiting your revert asap.

—
Thanks & regards,

Hitesh divecha

Food & beverage manager

Mobile : +91-[protected]

Aravon services pvt. ltd. (a subsidiary of quess corp limited)
Office no 3, 1st floor, trade globe building,
Opp vits hotel, jb nagar, andheri (e)
Mumbai – 400 059, maharashtra, india
Www.aravon.com │linkedin │ facebook │youtube

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The best way to predict the future... is to create it...

I have purchased the Celario on 5th Sept-2016 from M/s Sai Service Phugewadi, i have problem with my front display system & reported complaint at sai Service but till time no reply or replacement from their end.

Even not received RTO Documents for the same so please do the needful. Details are given below.

Name of purchaser : mrs. Preeti rajkumar sharma
Name of vehicle : celerio cng
Dealer : sai serivice station phugewadi
Date of purchase : 30th aug 2016
Date of issues: 5th sept 2016

My swift dezire vxi is about 4years old. Started hearing noise from the rear some 6months back. The mechanic said the axle beam is to be replaced. And he said that he had seen the same problem in 4-5 other swifts also. Another mechanic said the same. Is this a common fault? It is hard to believe that maruti does so. Please let me know the number of this axle beam. Please send a photo if possible....

I own a swift dezire zxi (2013 model). when i go to petrol pump to fill my petrol tank, sometimes the petrol filled is upto 45 litres.
The official capacity of the fuel tank for swift dezire given is 43 litres.
(i fill petrol upto top of the inlet pipe)
I have following 2 questions to ask-
01) please confirm if the petrol tank is almost empty & i fill the petrol upto the inlet pipe level - can it be filled upto...

Have purchased baleno alpha diesel on 2nd june 2016, and found that made mistake by falling for the so much hype and claimed features. The car is good at interiors but the most important part - safety is overlooked, brakes are not responsive neither the abs/ebd. But the worst thing came to me when i was driving on the highway and found that as the car came on the concrete road having groves it started wobbling and i was losing control as the speedometer moves over 60-70 kmph. It feels like the vehicle is sliding to left and right continuously. When complained the same with the dealership-nexa, came to know that similar complaints are made by few other customers as well but the reason is not known. Since then i am writing mail to nexa dealership, maruti suzuki customer care but no one is responding. How irresponsible of maruti suzuki, they are playing with life of their customers and others by launching such faulty models on roads.

Hi,
I have Bought Suzuki Access 125 new in June 2016 and my horror at best after that .have rear wheel vibration issue my vehicle shakes a lot while travelling .Suzuki even recalled vehicles to fix rear wheel shaft issue but the problem is quite evident even after that .My Service Centre in fatima nagar pune as well as suzki pune area managers they are not taking my complaints they are just saying there is no problem at all. .

please don't buy this vehicle to repent later .Rest your wish .

My sel[censored]mesh chandra pachauri Mob [protected]

I have purchase A new car Alto K10 VXI on[protected] from Dealer Fortune car Bhiwadi Rajasthan, as on today running KM is 7000 kilometer.
And i have been observed that a manufacturing defect in rear tyre on[protected], Defect is clearly appearing that the joint of tyre being opened as shown in attached photos. Tyre made by JK Tyre.

I have already communicated to Fortune car bhiwadi for replacement on[protected] but till on today No response received from Fortune car and defective tyre is also in custody of them.

So please help and do need full ASAP.

Regards
Umesh chandra pachauri
[protected]

I, Gautam Saxena having Maruti Wagon R, UP32 FE 4017, which has been damaged in an accident on dt. 09.07.2016. I have handover damaged vehicle to M/s Anand Motors Chinhat Lucknow for repairing of damaged vehicle on dt. 10.07.2016. After 2.5 months, Manager Anand Motors has call me that your vehicle has been fully repaired and ready to deliver. We have to inform you that my vehicle was Insured from New India Assurance Co. Ltd. Lucknow under cashless so I have paid difference amount Rs.70722/= in cash on dt 29.09.2016 and told him that I will takeup the vehicle at evening, when I reached at your Service centre at evening then your manager ask me that Power Stayering is not working properly, vehicle will be delivered after 1 week, various telephonic request your service center has deliver my vehicle on dt. 09.10.2016 at evening.
When I was going to our home from Anand Motors Chinhat Lucknow (30 KM from chinhat) that time I have noticed that parking Light and dipper is not working, again I went to Anand Motors on dt. 10.10.2016 for such repairing, after completion the work I went to home, next day I have noticed that-

1. Enterior of Vehicle was very dirty (Photo attached)
2. Seat belt is very dirty (Photo attached)
3. Floor Mat was not fixed properly (Photo attached)
4. Charger Pin was Missing (Photo attached)
5. Roof Mat was not fitted properly (Photo attached)
6. Stationery tape fixed on side beading which is looking very bad. I talked with Decorator who has advised me that double side thin tape available in the market for fixing in side beading then why Stationery tape fixed on side beading ? (Photo attached)
7. Rear Mirror was very loose (Photo attached)
8. Third Gear is not working properly
9. Clip was fixed on door beading, has been misplaced (Photo attached)
10. various clips are mixing
11. FM antenna has been replaced with damaged antenna (Photo attached)
12. Paint job is also not satisfactory its looks like done by road side venders.(Photo attached)
13. There is one clip which missing and used to hang small materials just in front left seat below dashboard (Photo attached).
14. Seat cover is also very dirty (Photo attached)

I am very disappointed and request you to kindly take up the matter on top priority

GAUTAM SAXENA
6-C, VIJAY NAGAR,
KANPUR ROAD,
LUCKNOW-226005
UTTAR PRADESH
MOB. [protected]
EMAIL ID:-
[protected]@gmail.com
gautam.[protected]@orientalinsurance.co.in

I bought my new swift dzire at gadwal showroom telangana state.just after one month it has got induction problem.showroom mechanic men strugling on it for 4 days till not solved.what is dis i bought new car not a second hand one.they are saying that it is a manufacture defect and company should responsible for this.i have good opinion on maruthi suzuki but what is this.