Maruti Suzuki India Complaints & Reviews

Sir,
I have been an owner of a dzire car since 2010 and has been serviced from indus motors, murinjapalam, trivandrum, kerala.
I have been much depressed with their service during my service period and made complaints with their company many times, but in vain.
They're collecting much money but service is very bad.
This week, i spent rs 70000 for repairing of car (50000 as claim + 21000 as cash).
But their service was very bad. They did nothing. My car was with them for one and a half month, but the result was full of depression.
Must take action against them for these types of cheating.
Yours faithfully,
Ganga ss,
Reg no. Kl 01 ax 8312
Phone : [protected].
Trivandrum.
Kerala.

Having car swift dzire march 2015 model, problem is in brakes, brake pedal is not being press so went to Maruti centre in ambala (Modern Automobile) in september 2016 they changed brake vacuum, brake master, pins an brake oil under warranty and problem was solved, now only 1 month later problem has been arise once again and I went to same centre in ambala and now they are changing brake master.
I want to apprise you that this is a serious problem as this is a brake issue and this time I was about to meet with an accident .
Kindly look into this matter and make it sure this should not happen again.

This car met with an accident in March and every thing was done in maruti service center, kindly see current problem may be related with this accident because before this I never faced brake problem when car was done around 22, 000 KM.

Sir,

My car (reg no kl-04-aa-8088) meat an accident, and i given my car for service at herculies automobiles intl (p) ltdccsb road, chungam work shop alleppey, kerala india with insurance clame
They changed the back bumper but its not fixed properly, after, 3 times i given my car for fitting the bumper properly, each time they tell any excuse, and yet now they would not cleared the problam, please do the needs for fixing it

Binu n nair
Email, [protected]@gmail.com, phone +91 [protected]

I have purchased maruti wagon r cng from paramount wheels pvt ltd, dealer situated in miraroad, maharashtra.
My problem started from the date of booking 18 aug 2016.
I was promised delivery on 5 th september 2016. When i inquired about my car delivery on 5th september they told me that it will be delayed by 1 week and i will get it before 14 th sept. Again i waited and again they told me that they will be able to deliver me after 7 more days. It was keep happening and finally i got delivery on 4 th october. It was with price hike of car due to tax hike on 17 sept 2016.
So i had to pay that extra money around 5000 rs because of their late delivery.
Then i brought my car at home. After 1 week i found that there is seat belt knob is broken of driver seat. I immediately informed dealer about it. First they sent me to their workshop then workshop manager told me that they cant do anything about it and dealer will replace it. Then again i went back to dealer. Manager neetu sharma told me that they cant do anything and i hav to pay money for that. When i argued she told me that she will send an email to maruti and will revert back to me in 2 days. So i waited for 7 day then also i dint get any reply from dealer side. So i decided to visit to dealer. I asked receptionist about manager neetu sharma. She told me she is on second floor of same building and she will inform her. So she informed and told me to talk to manager on telephone only. This was the very bad behaviour of a manager of dealer shop of well known vehicle company maruti suzuki. She dint even bother to come down for 5 minutes and meet in person and talk.
On the phone she told me first that she had not got any reply from maruti and when i argued why they dint give me feedback for the same, she told me that she had informed their sales person to tell me that maruti is denying to replace the broken part. And she will take 5 more days to revert back to me as she is very busy in delivering car as it was dhanteras and diwali days. God bless those people who are purchasing car from this dealer.
So she is not bothered about customer whome she has delivered and only bothered about delivering car in any condition good or bad.
So again i came back to home got mail from her in evening that she cant do anything and i hav to pay money and cooperate with them.
So i decided to make people aware of this and also avoid such bad dealers. I am now deciding to go to consumer court for same. This people should be tought some lessons.

I HAVE RECIVED THE THE MAIL FORM THE EMAIL ID [protected]@engineer.com WITH THE FOLLOWING MESSAGE
Maruti Suzuki India Limited,
Regd. Office: 1, Nelson Mandela
Road, Vasant Kunj,
New Delhi -110070
REF: "MARUTI SUZUKI" DIRECT RECRUITMENT OFFER.
Your Resume has been selected from WWW.SHINE.COM for our new plants. Our Company selected 94 candidates list of Senior Engineer, IT, Administration, Safety & Security, Civil Engineering, Legal Adviser, Hr Executive, Production, Accountants, Marketing and General Service Departments. It is our pleasure to inform you that your Resume was selected as one of the 94 candidates shortlisted for the interview in MARUTI SUZUKI COMPANY on the 7th of November, 2016. At 11.00 AM in New Delhi. The SUZUKI Company is recruiting candidates for our new Plants in Delhi, Mumbai, Guwahati, Hyderabad, Kolkata, Bangalore and Chennai. Your Interview confirmation letter along with your to and fro Air Tickets will be provided to you before the schedule date of interview. The Company can offer you salary package for this post starting from Rs.30, 000 up-to 5Lakh Rupees per-month + HRA + D.A + Conveyance and other Company benefits .The designation and Job Location will be fixing by Company HRD, at the time of final process.

You have to deposit (Cash) as an initial refundable Interview security amount in favor of the company’s accounts Officer name in charge to confirm your refundable payment of (Rs16, 000/- (Sixteen Thousand Rupees Only) through any SBI / ICICI BANK branch. The Account details will be provided to you upon your response. This is a refundable interview security fee. Your Interview confirmation letter and Air tickets will be provided to you after the confirmation of your refundable deposit in the bank. Please note that the Company will pay all the expenditure to you at the time of face-to-face meeting with you in the Company. Your Job profile, salary packages and date of joining will be mention in your Employment Letter, Note that, Your to and fro Air tickets will be send to you very shortly after receiving the confirmation of cash deposit in the bank. We wish you the best of luck for the subsequent stage. The last date of security deposit in bank is 4th of November, 2016. You have to give the information after deposit of the security amount in bank to the Company HRD via email. The interview process and arrangements will be made by SUZUKI COMPANY. Lodging, traveling and local conveyance will be arrange by SUZUKI COMPANY. The candidate has to deposit the initial refundable security fee as mentioned above.

THE REASONS FOR REFUNDABLE INTERVIEW SECURITY DEPOSIT:

This is a measure we have taken to check unserious candidates who we selected and shortlisted for interview and send them to and fro Air Tickets and other supporting documents and they failed to appear for interview but rather convert the air tickets to their own personal and selfish use which is a huge loss to the company and we failed to recruit the needed Candidates as a result of this act. Your refundable security deposit will be refund back to you after the interview. You have to come with the original copy of deposit slip to collect back your refundable Interview Security Deposit.

Fill the below details and send to this email id only: [protected]@engineer.com

1.
Full Name:
2.
Address:
3.
Date of Birth:
4.
Gender:
5.
Mobile Number:
6.
City/State:

Best Regards,
Mr. Linux Saito
Director of employment
Tel: +91-[protected]
Email: [protected]@engineer.com
MARUTI SUZUKI INDIA LTD

Inline image 1
Maruti Suzuki India Limited,
Regd. Office: 1, Nelson Mandela
Road, Vasant Kunj,
New Delhi -110070
REF: "MARUTI SUZUKI" DIRECT RECRUITMENT OFFER.
Your Resume has been selected from WWW.SHINE.COM for our new plants. Our Company selected 94 candidates list of Senior Engineer, IT, Administration, Safety & Security, Civil Engineering, Legal Adviser, Hr Executive, Production, Accountants, Marketing and General Service Departments. It is our pleasure to inform you that your Resume was selected as one of the 94 candidates shortlisted for the interview in MARUTI SUZUKI COMPANY on the 7th of November, 2016. At 11.00 AM in New Delhi. The SUZUKI Company is recruiting candidates for our new Plants in Delhi, Mumbai, Guwahati, Hyderabad, Kolkata, Bangalore and Chennai. Your Interview confirmation letter along with your to and fro Air Tickets will be provided to you before the schedule date of interview. The Company can offer you salary package for this post starting from Rs.30, 000 up-to 5Lakh Rupees per-month + HRA + D.A + Conveyance and other Company benefits .The designation and Job Location will be fixing by Company HRD, at the time of final process.

You have to deposit (Cash) as an initial refundable Interview security amount in favor of the company’s accounts Officer name in charge to confirm your refundable payment of (Rs16, 000/- (Sixteen Thousand Rupees Only) through any SBI / ICICI BANK branch. The Account details will be provided to you upon your response. This is a refundable interview security fee. Your Interview confirmation letter and Air tickets will be provided to you after the confirmation of your refundable deposit in the bank. Please note that the Company will pay all the expenditure to you at the time of face-to-face meeting with you in the Company. Your Job profile, salary packages and date of joining will be mention in your Employment Letter, Note that, Your to and fro Air tickets will be send to you very shortly after receiving the confirmation of cash deposit in the bank. We wish you the best of luck for the subsequent stage. The last date of security deposit in bank is 4th of November, 2016. You have to give the information after deposit of the security amount in bank to the Company HRD via email. The interview process and arrangements will be made by SUZUKI COMPANY. Lodging, traveling and local conveyance will be arrange by SUZUKI COMPANY. The candidate has to deposit the initial refundable security fee as mentioned above.

THE REASONS FOR REFUNDABLE INTERVIEW SECURITY DEPOSIT:

This is a measure we have taken to check unserious candidates who we selected and shortlisted for interview and send them to and fro Air Tickets and other supporting documents and they failed to appear for interview but rather convert the air tickets to their own personal and selfish use which is a huge loss to the company and we failed to recruit the needed Candidates as a result of this act. Your refundable security deposit will be refund back to you after the interview. You have to come with the original copy of deposit slip to collect back your refundable Interview Security Deposit.

Fill the below details and send to this email id only: [protected]@engineer.com

1.
Full Name:
2.
Address:
3.
Date of Birth:
4.
Gender:
5.
Mobile Number:
6.
City/State:

Best Regards,
Mr. Linux Saito
Director of employment
Tel: +91-[protected]
Email: [protected]@engineer.com
MARUTI SUZUKI INDIA LTD

I purchased ecco 7 seater van since 9 month ago[protected] from nerul (navi mumbai) showroom. as per company rule they not provide me cng in my van. i fit cng kit from outside after the purchased. nowdays i seen my silencer is not working properly. i show my van in showroom[protected] for the service. during warranty period they still charging money for service.

I waiting for you positive response

Uddhav deulgaonkar [protected]

I have maruti 800 with cng company fitted. Regularly i am servicing at m/s nanda automobiles - kalol (Dist - gandhinagar - gujarat).

Servicing of my car is very poor. This is twice happen to me. My car no gj 18 - 1786. Dusting found every where even after they hand over my car after service.
Why such kind of negligence from your authorised service center?
I had already complaint regarding the issues that i faced at the same service center nanda automobiles - kalol (Dist - gandhinagar - gujarat).
Even my nabour face the same problem, he has wagon r.
Date of service : 23.10.2016
I refuse to collect my car in that condition so their representative told me sorry and assure for re-washing to me as well as my nabour.
Is it only customer duty to ensure his car after service? What will be role of authorised service center.
You have only interest to sell your vehicle, after that customer will be on god trust. You never ever taking prompt response and motivate the customer. You always take it granted to your service center that i observed from my past experiences.
At-least reply me that what action you have taken against concern from my serious complaint.

No of foot met was 8 in no, 4 in rubber types, another 4 in 3d hard black foot met, i hv a bill also both 8, on 19th oct 2016, my car swift dzre od 11f 4290, hv a last free servicing, i was out of station since few dys, yesturdy i m notice that my foot met was being changed, i compaint against these factor but no body solve my problem, sir plze help us, servicing area no register will maintain, and cc tv camera also, so further this will happen

I booked wagon r vxi silky silver on[protected]Rs. 5000/- booking amt), with bharath auto cars p ltd, as delivery promised before diwali. I made full payment of rs. 443879/- through rtgs on[protected], as promised delivery after full payment, but now they are delaying delivery stating that vehicle not available with the dealer. While taking full payment they told vehicle was in transit.

Kindly do the needful.

Hello Sir,
To be honest I have never seen this type of suspension in any cars. really very poor suspension. there is no comfort at all. I am really to say that the car has been announced as premium segment car that is not deliverables. how can you justify that the car is premium hatchback.

Regards
Ishan Ojha
101/182 Meera Marg,
Mansarovar
Jaipur
Phone: [protected]

Respected sir,
It was a very bad experience in nexa park street and very disappointment from mr. Amit.
I have visit to nexa park street on 3rd of september 2016
I have meet to mr. Amit regarding baleno alpha petrol but the person has very bad attitude and did not show interest to talk to me he was mostly talking with over the phone and i told him that i need test drive of petrol and even he provide me the test drive in your parking area after driving the car i was not satisfied due to noises but after asking to amit he replied me “it was a baleno diesel 1.3 alpha”
I was shocked at that time and even told him that i need a test drive of petrol but amit told me “all that interior is same but only different is the engine” then what was the reason that interior part i can also see it in showroom also, but still its ok i have wasted my time by taking test drive.
After coming to showroom amit force me to go for the scross 1.3 by looks it was not good and still amit try is level best to make me fool, and still in this time i did get any water or tea.
Then amit told me that on 4th you will get the test drive of petrol at my residence in morning 10am, i have leave the place. But i did get not get any test drive on 4th by calling him at 11:30am to confirm regarding test drive he replied me that your test drive has been postpond due to car service so it will be in nexa sunday. But next sunday also i did not get any test drive and on monday i have went to talk with amit but he was not there then i have meet a lady she told me that amit is not in the showroom i will let him know about you even she take my number also (I did not get a call) on saturday i call mr amit he show me his attitude over the phone also told me that he is a very busy person can’t talk with me right now.
By that time whenever i call him he replied me that he is in a meeting but finally on 28th he call me and told me that he has one baleno diesel zeta model in showroom as his one customer is not interested to take the car right now so i can give you that car but for that you have to give 20, 000rs as a premium so i’ll break the q-line and put you there and 1, 000rs for the fancy number so i can deliver the car on 3rd october 2016 and force me to pay today only.
Has i’m was travelling to other city i was not able to pay that time but still i told one of my friend to pay my booking amount but amit told my friend he need 20, 000rs as premium and down payment today only which i refuse that time.
But after reaching to kolkata i call him regarding car he abuse me and told me if you need car you should have the money for that and go and buy tata nano.
I was very disappoint from nexa park street specially from amit.
Please take this as my complain regarding abusing and asking money for premium for baleno zeta
Or i’ll take this to court after reaching kolkata.
Note: i’m travelling out of india if you want to talk please mailed me

I went to motorcraft sahibabad, ghaziabad for my routine second free service on 5 october 2016 that time i have stated my problem which is related to car vibration during startup. Adviser told me that this is not a major issues almost all the diesel car have this problem but then also i was not satisfied i asked my adviser to pick my car from the home but he says that sir i am on leave i can not pick it tomorrow.

Then on 8 october 2016 i went to motorcraft sector 63, noida for the same issue they told me that this issue is related to electrical wiring but after 2 days they sent my car back to motorcraft sahibabad, ghaziabad as they do not have demo car for electrical wiring testing after testing motorcraft sahibabad gzb reported me that sir this issue is related to less power produced in engine compression because of the adulterated diesel.

Now they are asking me for rs 75000 for repairing of the engine.

Please help me what result in the break down of my engine as when i have submitted my car in the workshop it was in working condition.

Why motorcraft sahibabad did not resolved the issue during the service time?
— may be that time it can be cured as there was no breakage of the block and the pistons.

Why motorcraft hired such a unskilled worker who can not even figured out the issues?

Why adviser did not picked my car very next day after the service when i reported the same problem again to him?
— if he able to picked my vehicle then also this issue can be cured that very next day after service.

Why motorcraft noida uses petrol fuel to start the diesel engine?
— during the road test when my car stop abruptly then mechanic from motorcraft uses petrol to start the car which puts the load on the engine because of which the block and pistons rings get weaker.

Why motorcraft noida did not figured out the issue and they kept me on saying that this issues is related to the electrical.

Please maruti help me why at every step motorcraft neglect my problem and now it turns into nightmare for me.

Maruti if you are authorizing motorcraft for servicing the maruti cars then how can they neglect the issues which result into repairing of the engine i understand that you certify that car engine is destroyed due to the diesel adulteration but that can be easily cured during the early stage but why motorcraft wait for getting the case worst.

Please maruti my car is new it just ran 5000 kms why you want consumer to bear this when.

Please response i did not hear anything from your side this is 4th time i am writing to you.

I had booked baleno zeta (Ray blue) petrol on 19.08.2016 at nexa jamshedpur, jharkhand.. At the time of booking i was promised that will get the delivery on 28th oct 2016 as there is a birthday of my daughter and i wanted to gift her.. The booking was done by mr. Noorol hassan.. When i contact mr. Relation ship manager mr. Sumanta ghosh/ noorol hassan on 12th of oct they assured that i will definitely get the vehicle on 28th oct and on 20th oct i got a call from mr. Sumanta that ray blue is not available and if i need then i have to take white colour which i refused to take that.. After discussion with g. M (Girish madelia) of nexa jamshedpur again mr. Hassan called me at 11.12am on 22nd oct that they can provide me ray blue but i have to take alfa which i agreed for that and they assured me to deliver the car on 27th oct instead of 28th oct..
Sorry to say that though it was assured by responsible person of nexa so i sold my old car on 24th oct..
Again i got a msg on 24th oct at 4.37pm by mr. Sumanta that they will not able to deliver the vehicle and for this i have to contact mr. Bipin at nexa..
When i contact mr. Bipin he told me that he will check and revert on 25th oct and now today is 25th oct and when i visited your nexa showroom at jamshedpur they told that they cannot help in this regards and will not deliver the vehicle before 15th nov and if i need they will refund the money to me..
I just want to know, is this a process or people of nexa giving just false commitment to customer. I just can't understand that if you are not able to reach up to the demands then atleast don't give false promises.
Now i need baleno alfa (Ray blue only) because as per assurance of g. M and other manager i sold my old car...
And if i don’t get delivery either on 27th-28th oct will force to take legal action against nexa jamshedpur / maruti also..
Awaiting your support..
Regards

Dear concern,

This is to inform you that i have one ertiga bearing car no hr68b 4606 and standing in your workshop at panchkula autopace for staring problem from last 12 days but nobody is bothering the concern and ask me to pay the amount. My car is under warranty and why they are asking for the payment and giving me such a foolish explanation on my concern. Kindly look into the matter and resolve my concern.

Purchased Wagon R VXI in the month of June 15 from Alankar Motors (one of Maruti Dealer at Patna, Bihar), even after 15 months they did not provide RC book. My Vehicle No. is BR01CL-2304. I have tried to get it from own sources from DTO, Patna. The DTO official said that your registration no. has not been punched by the Dealer. As and when we contacted the dealershiip personnel, the answer is one that it will take time, but how long???????????? does not know. After harrasing by dealership, I complaint it to Maruti on Toll free nos., local office, regional office as well as mail the complaint in written also, but the Maruti peoples are also helpless.

Hi. I have taken Swift Dzire vdi vechicle from Gem Authorised Dealer on 18.09.2016. I was maintaining vechicle in good condition and serviced regularly and tyre pressure was maintained correctly. But recently while I was travelling on ORR stretch of Hyderabad, one of the tyre got busted (that too bursted from inside which is not in road contact or even open).
Not a even a single puncture was there to the tyre.

I contacted near by Maruti service centre by Gem. Nobody gave warranty details of tyre or how can I do that tyre, which came while buying car.

I even enquired Maruti customer service even they were not ready to give a satisfactory answer and I was deeply saddened by the issue about Maruti and causing concerns.

Dear All,
I am VINEET Kumar gaur, living in ghaziabad, uttar Pradesh. has booked a Maruthi Breeza LDI option premium silver car on 11th of August 2016 at Regent Autolinks Pvt. ltd., A-10/9, site-3, industrial area, Meerut road, ghaziabad.They promised us to deliver the car within 3 months. but even after waiting period of more than 2 months I have not got a delivery of my booked car. And now they telling us to wait another 3 more months. It has been long time I have been following up for my car delivery.Requesting the concerned team to see after the issue and awaiting for resolution.
Otherwise I am forced to take some actions against maruti.

Thanks & Regds,
Vineet gaur
Mail I'd : [protected]@gmail.com

We have booked LDI(O) in Silver Premium at 21/06/2016. Still haven't got the delivery. Because, by mistake of 'My Car" they have booked white color instead of Silver premium. They have cancelled our June Booking and re-booked the car in September 2016, stating that customer has changed the color; WITHOUT INFORMING us of their Mistake and cancellation action.
We have contacted their(My Car) Asst. Manager, Sales Manager with no response other then we are trying.
we had registered our complain with Maruti Suzuki's Customer care, they just forwarded our complain to same person, about whom we have complained. And took no further action, despite our rigorous calls and follow ups.

I have all the proofs of our original booking.

I want my booked car to be delivered to me on time, as it was promised on my original booking.
I request strict actions against My Car, for not accepting their mistake and passing fraudulent information about customers to Maruti Suzuki. And action against Maruti suzuki to not take action against their dealer, even after the knowledge of fraudulent entries and practices followed by the dealer, My Car Bhopal.

I take my car no- RJ20 CD 9063 on 1 november 2015 from Bhatia and company near dakaniya station kota. after 9 month left back tyre crack through side and it more long crack devlop. when I go in Batiya company. Mr--. abhishak mobile numer [protected] told me to meet JK tyre company and advise change this tyre to prevent an accident. I take my my car from Bhatia company and any defect responsible of Bhatiya company.Please change my defective tyre.