Maruti Suzuki India Complaints & Reviews

I had purchased maruti Baleno in Jan. 2016. Now after 7 months some sound and low pickup in engine. When I contacted maruti service station pasco automobiles for repairing under warranty. They refused to do so. So, I had bad experience in purchasing maruti baleno. So, friends be careful in buying maruti baleno.
I need an immidiate solution to thiss
Contact [protected]

Respected madam/sir
I booked my car scross grey night grey clour 1.3cc zeta with navigation model in 17 July.My car dealer says with in 1 And a 1/2 month we delivered your car.But today is 6th September but no information about my car at that time.My dealer is Roorke nexa says due to shortage of scross in plant cause delay in delivery.But I contact in Delhi Akshardham nexa they are ready to deliver scross with in 25 days with signature on the paper.How it is possible in two dealer time duration.why my time is wasted .I am not satisfied with this stupid service.How two dealer statement is opposite.What is the duty of Maruti sale department.why dealers are not updated by sales department.How you fill my this wastege time.
Dr Harish Chauhan, Mobil no [protected]

We had booked for a swift vxi car and the popular vehicles had delivered the car in time we had given the booking befor 2 month and had made all. The payment of rs 629000 and we had not receive the car till now it seems very difficulty for us and popular delaler try to cheat us by giving low quality seat cover and other accessories now we are paying the interest on loan which had been taken for car... We had lost a lot of money because of popular vehicles...
Popular vehicle alappuzha had made all the problems
[protected]@gmail.com
[protected]

Seems dealer has replaced my spare parts during service and within 20 days I am facing issues. I was charged 12000 Rs within 2 years of my car purchased. My current km driven is 25, 400 approx. Hope you take this at your end amicably and help me as a customer.

Also let me know why so high charges for service, when I have taken warranty and extended warranty. Surprisingly looks dealer is making money on your brand name.

Pls investigate from your side and then confirm !!!

Pls look to it as I can see your complaint i[censored]nanswered would create bad mind frame.

Thanks,
Deepak J Kaku
[protected]
Car no : MH 04 GM 7990
Maruti wagon R

On dated 27 jan 2015 i purchased the new maruti ciaz vdi+ from the rohan motor branch bulandshahr. But after two week i had faced gear/cluch problem in my vehicle. I reported to my concern service centre i. E rohan motor bulandshahr, they look after the problem of my vehicle but after some time i had faced same problem again and again. Then i went to same agency as indicated above they had changed the cylinder to reactify the problem. After running 3000 km approx i have been facing the same problem. You are requested to take necessary action to reactify the problem as soon as possible. I am facing lot of problem due to this defect in vehicle. An early action is highly solicited please.

Hi,
My Self Jagtar Chatha & I buy swift VDI BS IV hatch back from KARNAL MOTORS PVT.LTD. Sector 2 Industrial area KURUKSHETRA in May 2014 & my car service history with karnal motors I never did service out side actually I live overcease AUSTRALIA(NRI) & after two year when I come back India two mont early then I drive my car Swift & I feel it's very noise when speed limit over 60 km/ph. Then I went to Karnal motors showroom & workshop & I done my car service on 19000 km & I met their service manager PARSHANT BHUTANI & told about my car noise problem & then he told me its car tyre problem & u need to change car tyre. I said ok but last one & half month I regularly going to karnal motors showroom & try to contact or meet with PARSHANT BHUTANI but he ignore me & my car fault last more then one & half month & today when I meet him then his behaveviour with me very rood he don't know what is the coustmer service & how talk with a client or customer he said me I will check again & resolve problem his answer not satisfied my car last two days in Karnal Motors Workshop & today I went & pick up my car back with a noise still same no solution by Mr. PARSHANT BHUTANI.
Last two months he Harras me he don't know what a coustmer service I never experience like this I live overcease I run taxi company in Australia I have 30 cars in Australia but I never face like this coustmer service in Australia never ever. Even I have Skoda & Volkswagen car in India but they provide best coustmer service to his clients once hour year back I have problem in my Volkswagen car & when I went to Swami Automotive show room in karnal they provide best service & solution to my problem & change part under warranty that time Gourav Sharma service manager in Volkswagen but 1st time I buy swift VDI for local use small car & I face problem with Karnal Motors PVT.LTD. next time I will not going to shown room for car service because when they don't care of coustmer & not provide good service like PARSHANT BHUTANI manager their I don't want to meet again because he miss use his position & don't listen proper coustmer problem two time before I did call him am coming showroom because my car have problem but he never meet me when I call him he didn't pickup phone someone pickup & told me Parshamt in meeting he can't talk & he didn't call me back.My car is still under warranty with Maruti but they not giving me good solution for my problume.
Please today am very Mentaly Harras by PARSHANT BHUTANI he talking with me very badly & I feel it's my mistake buy Maruti car from Maruti company.
Please I need quick solution for this 24-48 hrs otherwise I will go to consumer court because last two months am stuck here in India because they not solve my car problume & my tickets delay I did extend my tickets.
Please solve as soon as possible.

Your sincerely.
JAGTAR CHATHA(NRI)

I booked brezza vdi optional / met. Granitegrey vide customer id [protected] on 16/06/16 from rana motorgurgaon near iffco chowk but still waiting for delivery. Plz do needful.in dd motor they deliver's even july booking. Whenever i contact to rana motor they r not giving any suitable answer and many times they don'tlift my phone. Is there you supplied on black or something else. What is the reason behind.

Dear maruti team, i purchased ciaz vxi+ on 12th july from vaise automobile, patna, bihar, during the payment process i paid some amount by cheque, some by loan.in final bill i paid 15000 more then the actual price. I asked for return at that time but they told me that it will be returned to u within week by cheque not by cash or u can buy some accessories, but i asked for money. They said ok sir it wl b return within week. But even after multiple reminder by my side, till now i couldn't get my due back. Kind take this matter seriously and di the needful other wise i don't have any options other there consumer form.

Dear sir,
My self vikas padwal from virar mumbai,
Have booked baleno delta variant petrol version on 15 july 2016, from your thane ghodbundar showroom,
At that time the showroom executive mr. Shailendra datta assured me that the car will be dispatched and i would get the delivery by diwali, i had clearly kept the conditions if itsunami getting in diwali then only will book the car and it was agreed and assured by the nexa executive as well, hence i started the finance process from my home branch and got the loan sanctions but the showroom is saying that it may take 2 more months
The sanction waiting period is only 45 days after that it will be disvalid and i'll have to reinvent the entire loan process
My entire money is ready with me request you to please help me with the car delivery
Regards
Vikas padwal

As I have mentioned this complaint before also, but as it was short enough I request you to go through it once again, I'm not satisfied with the services you provided, I have been to your workshop many a times but as I was unsatisfied with the service and the cost that you've charged was about 30% more then the estimated cost which you have already told me!
And also you took around 1 and half month to fix the problems as I had to face many problems because of it.
I regret my decision of taking service from your workshop, as it is such a bad experience.

Also, as I have given my car to dd Motors in peeragarhi I left my car over for around 2 months, they took 50 days to repair my car, as they've used defected quality items, i.e, rear bumper break down, and also have used some old and defected headlight instead insurance company has claimed for the new headlight then also they've used a defected headlight, I'm totally dissatisfied with the services you have provided.
Hence, kindly look into this matter immediately.

Thanks
Mukesh jagga

Subject: complaint against dealer my car maruti swift dezire (Hr05an 1400) model 2014 in the name of mr. Vishal yadav, is under warranty but when i approach to service centre in karnak (Modern motors) they refused to give any warranty and asked us to pay the whole amount. Details of gm is a follows: gm - mr. D. P. Chopra chandigarh sr. Office mr. Gunjan malik please help in this metter as it is really embarrrassing situation where

The car stopped all of a sudden. Then i took my car to maruti agency named cm auto sales pvt. Ltd, anandpur sahib. They kept my car over there and i came back as i have some urgency on that day and next day mr. Gurjeet singh who is work mamager there called me and said that your engine got seized. I asked to do repair as my car is under warranty but they refused to do it in warranty and told about my fault but sir not being mechanic how i come to know about it later it was founded out that engine is being seized due to internal fault of engine chamber. Moreover sir out side engine there was no leakage. When i talked to mr. Gunjan malik, senior manger of chandigarh & told all about this but surprisingly in place of helping me, he talked rudely to me. Then i decided to take back my car from there and then i approached to modern motors, karnal and they also repeated same line & refused to repair it under warranty as he told that we can't give you warranty for this matter and you have to bear the expense of 1 lac rupees for repair otherwise you can take your car back and get it repair from outside. To your kind notice, sir
All services of my car had been done at there centre and now they are not cooperating me at any level. There is no fault from my side so please help me in this matter. Otherwise it's i have search other alternative. So humble request to take needful steps.
Hoping for your kind consideration & cooperation.
Yours sincerely
Vishal yadav

Dear Maruti team, it very dissatisfactory and painful experience for me when a faulty Swift LXI delivered to me. I bought it on 5th. August 2016 from Anand Motors Lucknow with lot of joy and excitement as it was my first ever car earned. On 7th August, all the excitement gone suddenly when I came to know that there is a fault in the gear box and it'll be replaced even without driving a kilometre. Although, I was not ready to take repaired car when I paid for a new one. They requested saying no fault will occur again. But it was just a false commitment as they knew it was a faulty car. After 10-15 days again a sound of vibration noticed when we drove, informed to the service workshop at the time of first service. As per the service person, the AC compressor has a fault and it'll be replaced now. Even before a month of purchase and driven just 346 km, how can a new car has so many faults. Dear team, it is my hard earned money I'll not let it go. Request you to please replace my car with the new and ok one else I'll go upto ANY EXTENT to take my money back. The car is still with you and I am not going to take the delivery of this faulty car. Dealer: Anand Motors Lucknow, Engine no: 1801355, Chassis no: B20321. Digvijay Kumar, [protected].

I have purchased my suziki gixxer bike from Aryan auto agencies private limited, Domalur, Bangalore on 1st January 2016 its been only 8 months since i purchased my bike . it had lot of problems there is no pick up at all it seems suzuki cheated me by selling damaged bike (i think), head light is not working, break is also not comfortable thats making me unfortable while driving the bike. last week i have given my bike for servicing(3 rd time) and complained about all my problems. the show room guys just did water servicing and gave it me 3 times they done the same thing. just for water servicing they charged me (~3000 for 3 times). please help on my concern like whom i need to contact etc... what could be the solution please help me..

Please forward this mail to a senior level executive who really take care of customer.

Sanjeev Kumar
AVP- Operations
C&S Electric Limited
(Lighting Division)
C-60, Wing-B, (Part-1) | Noida-Phase-II | Gautam Buddha Nagar | Uttar Pradesh | India: - 201305
Mobile: +[protected]
Description: https://ci6.googleusercontent.com/proxy/Atbc_uk5RRhBiRFLb4M2lyI-ATKXnsf8Z_N_wEUw...⇄

Begin forwarded message:

From: SANJEEV KUMAR
Date: 4 September 2016 at 10:28:16 AM IST
To: "Gopesh.[protected]@maruti.co.in"
Cc: "Singh.[protected]@maruti.co.in"
Subject: ECM showing malfunctioning

Regret to inform that within just 5 years, the ECM is now showing malfunctioning. Regent Autolinks says that I have to pay about 17K for ECM now.

Really, it is failed vehicle which has been sold to me. Earlier AC equipment got failed, temporarily repaired, problem returned agains and now ECM. Can Maruti engine how a customer is suffering? These parts are core parts of your vehicle and for that Maruti should take responsibility to resolve.

It is also a similar case of cheating like VW did globally.

I am not sure, what I will do with my next vehicle purchase but one thing is sure that Maruti vehicle is out of questions.

I would humbly request you to raise this issue to top level. Alternatively, I am also filing case in consumer court within next 2-3 days.

You claim vehicle life of 15 years minimum but vital parts are getting failed even within 2 years??

Hope I will get proper attention of your and support.

Regards

Sanjeev Kumar
AVP- Operations
C&S Electric Limited
(Lighting Division)
C-60, Wing-B, (Part-1) | Noida-Phase-II | Gautam Buddha Nagar | Uttar Pradesh | India: - 201305
Mobile: +[protected]
Description: https://ci6.googleusercontent.com/proxy/Atbc_uk5RRhBiRFLb4M2lyI-ATKXnsf8Z_N_wEUw...⇄

On 28-Nov-2013, at 2:22 PM, SANJEEV KUMAR wrote:

Dear Mr. Gopesh,
Thanks for this help.
Will be waiting for call.
Regards
Sanjeev

From: Gopesh.[protected]@maruti.co.in
To: [protected]@kapauto.com
CC: [protected]@hotmail.com
Subject: FW: Problem in A/C control regulators.
Date: Thu, 28 Nov 2013 08:31:23 +0000

Dear Mr. Mukteshwar,

Please get in touch with Mr. Sanjeev and analyze the problem in detail and discuss with me.

CC: Dear Sanjeev Ji- Mr. Mukteshwar will be in touch with you shortly from KAP Automobiles, Ghaziabad.

Regards,

GOPESH GUPTA

TERRITORY SERVICE MANAGER

MARUTI SUZUKI INDIA LIMITED

PLOT NO. 1 NELSON MANDELA MARG

VASANT KUNJ, DELHI

PH –[protected]

From: SANJEEV KUMAR [mailto:[protected]@hotmail.com]
Sent: Thursday, November 28, 2013 6:55 AM
To: RON1/Gupta Gopesh, L-13(SNZ)
Subject: RE: Problem in A/C control regulators.

Dear Mr. Gopesh,

Please guide me about where to go for getting repair or replace Control nobs/regulators of A/C of my below mentions car in which A/C control is automatic.

One of the Ghaziabad dealer workshop is saying that there is defect in A/C assembly kit and entire kit need to be replaced which will cost approx Rs. 23000+ labour charges.

I feel, if this is the case, the liability should be on Maruti for fitting poor quality A/C control switches / regulator which got this problem in just two years of purchase.

I need you kind advise and support to get it replaced or repaired not at the cost o[censored]ser. For sure, don't recommend for Regent- Ghaziabad.

Kind Regards,

Gunjita Kumar

From: Gopesh.[protected]@maruti.co.in
To: [protected]@hotmail.com
CC: Singh.[protected]@maruti.co.in
Subject: RE: Poor attention on Customer satisfaction
Date: Mon, 22 Jul 2013 15:29:08 +0000

Dear Mr. Sanjeev,
Greetings for the day!!!
Reference to the complaint reported by you on your vehicle SX4 ZDi model 2011 bearing registration no. UP14BM4323, at the very outset we regret the inconvenience caused to you during vehicle repairs at Regent Autolinks Ghaziabad in the month of Jan’2013.
On receipt of your complaint today, Home visit was conducted by Mr. Pawan – (WM), Ms. Regent Autolinks, Ghaziabad. During the process, it was informed by you that there is no problem on the vehicle as on date. The same was confirmed during our telecom today after the home visit. As per the discussion all your issues stands resolved and you are completely satisfied with the vehicle performance.
We acknowledge your feedback and we assure you that the feedback will be looked into in details and corrective action, if any, will be taken.
Assuring you best of our services, in case of any query/feedback in future, please feel free to contact the under signed.

GOPESH GUPTA - [protected]

TERRITORY SERVICE MANAGER

MARUTI SUZUKI INDIA LIMITED

PLOT NO. 1 NELSON MANDELA MARG

VASANT KUNJ, DELHI

PH –[protected]

From: [protected]@hotmail.com
Received: 7/20/2013 10:23 PM
Subject: Poor attention on Customer satisfaction

no feedback so far
Dear Sir,
I Gunjita Kumar owner of SX4 ZDi model 2011 No- UP14BM4323 has given this car to Regent Ghaziabad for Accidental repairing on Saturday 19th Jan 2013.
The approach of Body Shop Manager/ Staff is so casual, I could not understand what they do, what they check and who have trained them to do so. Simply they give more/only focus to make the car cosmetically correct and no attention OR zero attention on mechanical damage if any.
Customer is not supposed to be mechanical engineer neither he/she is supposed to know the entire engineering.
When my car was handed over today in the evening to me, I thought of getting the wheel aligned, treys rotated and wheel balancing at my own cost and also at third party facility which is TYRE ZONE ( a facility set up by MRF, next to HYUNAI show room ) close to Regent Motors. You will be surprised to know that when car was taken for alignment on the platform at TYRE ZONE, - their engineer refused to do the alignment by saying that your rear right tyre is not at the proper place and LOOKES tilted inside. Please show it to company's showroom only. Then quickly I rush the car within 5 minutes to Regent again at reported them at 5:55pm today and ask them about the entire story. They said that now your car has been shown out today, we can't take it back and you have to come on Sunday the 27th January as tomorrow is holiday on account of republic day. I said, if I take this out today, might be you will refuse to attend on Sunday under the same claim file which has been open and close for repairing. They said- it will not be considered by insurance company. I said how you know that once you have not raised, discussed, shown to insurance advisor as the damage is the result of accident only? They refused to take the vehicle and finally I took my car back to my home. I also observed that the painting work is also not uniform and has wide shade variation from original color that what they have done it on bumpers which has been replaced / repaired.
It is shame for me and for Maruti both to have such ignorant supply chain stakeholders.
I don't know to whom I should right and what will be the impact of my letter but my wish to get a sincere written apology from the Showroom Manager and also Maruti should attend this case sincerely and compensate all my financial and time losses. I don't understand how the trust will be rebuilt but this will certainly make sense to Maruti to improve it's deteriorating services day by day.
Another complaint:
RUSTING ON NICKEL PLATED CAP ON seat Adjustment LEVER of DIVER SEAT: Since it's purchase, this problem was there and reported to Regent many times. Initially they ignored. But after three services and repeated reporting of such problem, they realize to attend it but took further three months to accept it by saying that they will verify the same after seeing another vehicle SX4 ZDi or ZXi. After three months, they accepted that this is a fault and prevalent in every car of this make/model. Then they said- OK, we will replace it and writing it to Maruti for pieces replacement. It took then further three months to respond back that this is practically not possible from Maruti to do replacement of this part and finally it will be manually painted and for that I have to leave the car for one complete day as they need to open the entire seat assembly for painting that rusted part.
Now the point of attention is here: After this accident, when I gave my car for almost 7 days for repairing, I requested them to complete this rust removal assignment also. Now I was behind them everyday. Finally today they surrendered and said that it can't be even painted and now only solution is to replace the entire seat under warranty. How funny and irresponsible your supply chain is?. They are simply replacing the entire seat just for the sake of repairing the part or removing rust by doing paint coating of a nickel plated cap?
I request Maruti to investigate the case and not just forward the case to them to discuss with me and request for closure.
Being a Maruti costumer from past 10 years I was having a faith which is now all shattered as I feel that Maruti is fluttering on its sales figures of May 2010 and are now least concern on costumer relationship and satisfaction. Expecting an explanation and a spontaneous & strict action against the defaulters.

Regards
Gunjita Kumar
[protected]
Keshav Villa, Flat No-3, R-6/1, Raj Nagar- Ghaziabad
201002

[protected][protected][protected][protected]
CONFIDENTIALITY/PROPRIETARY NOTE

This mail is governed by Maruti Suzuki India Limited's IT policy which can be referred
at http://www.marutisuzuki.com/email-confidentiality.aspx
[protected][protected][protected][protected]

[protected][protected][protected][protected]
CONFIDENTIALITY/PROPRIETARY NOTE

This mail is governed by Maruti Suzuki India Limited's IT policy which can be referred
at http://www.marutisuzuki.com/email-confidentiality.aspx
[protected][protected][protected][protected]

Hi,
My Name is ALPESH JAIN .

I booked Vitara Brezza RED color at dealer
KTS MUMBAI . Looks like they are internally assigning vehicle to other who booked after me as many of my close people has got the delivery but i am still waiting for it . I want to know the process...Its almost 6 months, i was told 1.5 months delivery (I booked on March 9th). but still dint get vehicle. have made few complaints to maruti customer car but they discard the complaints without settling, i don't know how serious are they to settle issues. i have mailed them also and also sent them on twitter.
Please urgently suggest.
[protected]/[protected]

This is LATHA.P. My car num is TN55AP2955.I had met with an accident at 1st JULY 2016.we got back after serviced from PLA MOTORS, Theera nagar, TRICHY branch at 15 of JULY 2016.After getting back from service they fail to attach REVERSE SENSOR.I requested them almost more than 20 times., they are not responding properly.so i had a complaint over them.Plz do the needful as soon as possible.

My vehicle was under warranty/Free service but yet when I visit the service center in Ajmer to get it services, they are telling me that they have replaced some fake part and making me pay for it, I completely disagree with them because I barely use this scooter and parts they are claiming that they've replaced were working absolutely fine, before submitting it to the service center, probably they might have replaced some other parts as well and the service of this AJMER Suzuki service center is pathetic. they are least bothered, no matter whatever customer is complaining about and react very rude.

I am regretting the decision of buying this Suzuki scooter in the first place. if I would've known that this kind of service they will be catering. I should've never purchased it.

Worst customer care experience - My car had an accident and I submitted the car to S. K. Wheels Turbhe for repair work. Here is what happened -

1) Accident happened at 7.15 am on 11/08/16. Brought the car to S. K. Wheels by 7.30 am. The damage was serious and I was disturbed as this was my first major accident.

2) The advisor was there at the shop at 8.00 am (He later told me that he did a 8-5 shift). However, he attended me at around 8.30pm. He was pleasantly talking to me at the start.

3) Later, he asked me to submit a couple of document. One of the document was a customer satisfaction voucher (by Insurance Provider). I reasoned that this document should be taken after my damages are repaired. I was told that this document was necessary to process cashless claim. I again asked that then there should be a application form for cashless claim. I was arrogantly told that there is no such document. This is only one. I did not agree to sign such a document before I see my damages fixed. This is when the advisor became arrogant telling me that the claim will then be processed 2-3 days after my car is ready. I requested him to talk to me properly and understand the reason I was not ready to sign such a document and asked why should I wait for more 2 days even after my car is ready. He did not answer me convincingly and kept arguing. Nevertheless, I submitted the car without signing the customer satisfaction voucher and left.

3) Once I was home, I called the advisor's manager. I asked him the same reason and also asked him to let me know why his advisors are so impolite. I was stunned when he also started arrogantly arguing with me and started proving how advisor's behaviour was correct and his demand not unreasonable. I hung up. I then had a set of smses exchanged with him as well where I instructed him about his incorrect arrongant behaviour. He now called me and argued furiously yelling at me Just because I had written such a sms. I advised him to be polite to customer and teach the same to his subordinates. But, I did not see a change in his behavior. He told me to come to office and submit the customer satisfaction voucher citing the same reason as his advisor. I denied and disconnected the call.

4) Days passed - I was told that I would receive my car latest by 31/08/2016. However, I was never told about any progress on the car in this waiting period - not even what work was approved by the insurance company and what would be the cost beared by me. I just received a message from the insurance company citing the total cost which I shared with the manager asking him to let me know some status. He replied with a brief message on phone but nor did the advisor neither did his manager called me. Knowing the advisor's arrogant nature, I did not want to talk to him. Hence, when a sales executive called me, I had a discussion with the customer support initiated and enquired about the car. This is when I received some information on the car.

5) A long ago dent was discussed when I submitted my car for damage repair. I was told that it would not be covered by the insurance. However, I still asked the advisor to remove the dent for me. On the day he asked me to come to check the car, I enquired about whether the dent was removed. He said no. I reasoned why did he not remove the dent and why did he not call me even once to discuss the progress of the car damages. He was again arrogantly replying all nonsense reasons. I asked him to remove the dent which extended the period of delivery of my car by 2 days.

6) When I finally came to inspect my car (after the dent was removed), he was on the epitome of arrogancy when he asked me to abide the time of 8-5 (his duty time). I told me I have already adjusted my duty time and came to garage by 6pm not attending one of my important meeting and why could he not adjust for a customer. He again started arrogantly reasoning with me that he cannot do so for anyone. However, after a lot of commotion, he came and showed me the vehicle. He then asked me to submit the customer satisfaction voucher which I signed and gave him. He then told me to come the next day to pick up the vehicle (I wondered that he had said at the start that after customer satisfaction voucher is submitted, it would take 2-3 days while now he is making the car ready in just half a day).

7) As I was going to go to office the next day, I asked him to contact me the next day so that I can tell him to either drop the car to my home or whether I am coming to pick up. The next morning I could not go to office and then planned to pick up the car by myself. The advisor called me and said that he shall be sending the car over to my home. I said I will bepicking it up myself. He became arrogant again telling me that now sending the car over to my home cannot be cancelled. I do not understand why even before he could try, he was arrogantly trying to push his decisions over me. I denied and said I am coming over to pick up my car.

8) When I came to pick up my car, I saw that there was indicator light not working. We highlighted to the advisor who did a small fix by opening the bonnet. However, once home, the indicator issue is still persisting. I am also experiencing other electricity failure issues like my door, though physically closed properly, gives me indication that they are not starting the in-vehicle lights again and again and my car taking time starting. I am also experiencing my door and gears unusually stiff. I am lost how do I get this resolved with such an arrogant advisor and his manager.

I have experience very bad behaviour before but this from S. K. Wheels and Maruti personnels is just pathetic. I am sure what I will do when I shall buy next car or give a car for service to this service station. I request Maruti (if they care for their customer) to change the customer service experience by initiating the belief in their advisors that customer come to buy car more for a best customer service than for just car alone.

My Car Maruti Swift Dezire is under warranty-but when I approach to Service Centre in Karnal(Modren Motors) they refused to give any warranty and asked us to pay the whole amount.Details of GM is as follows:
GM-Mr.D.P.Chopra
Chandigarh Senior Official:Mr.Gunjan Malik

Please help me in this matter as it is really embarrassing situation where nobody is cooperating and asked us bluntly to do this job work outside rather than from there service centre.All services have been done from authorised service centre but now they refused to cooperate at any level.

Please look into this matter and revert.
HR05AN-1400
Model:2014
Name:Mr.Vishal Yadav
M.No.[protected]

Thanks

Hi,
My Name is Naganath Mudale.
This is 3rd time I am buying new vehicle from Maruti Suzuki.

I booked Vitara Brezza LDI(O) White color at dealer
Sai Service Hyderabad. Looks liek they are internally assigning vehicle to other who booked after me. I wanted to know the process...Its almost a 4months(I booked May20th). but still dint get vehicle.
Please suggest.

[protected]