Maruti Suzuki India Complaints & Reviews

9/8/2016
[protected]
[protected]
Tellin not having time.
It is very far from us so contact to other service centre.
I am buzz with other car and gave bad words to customer.

Ear sir
On 8th augusti took the above vehicle [swift vdi up14 ck 1818] into your garage for a full service.
While in your possession, it was damaged as follows: [bupmer was remove. At the time of washing the ac condenser plate bent due to water pressure].
You were under a legal duty to take care of my car while it was in your possession..
Furthermore, the [consumer rights act 2015] or [supply of goods and services act 1982] requires you to use reasonable skill and care while carrying out work.
The fact that the [vehicle] was damaged while in your possession is evidence that you failed to take reasonable care of it.
I look forward to receiving, within the next 14 days, your written proposal to affect a satisfactory repair to the vehicle, at no cost to me.
If you fail to respond in that time, i shall exercise my common law right to employ another garage to carry out the work and look to you to bear the cost.
In rohan motors ghaziabad i need help and mr. Vivek kapoor gm service who will nt help me they said this is our fault they said ac is working properly why u creating issue and please tell me what to do sir.

I need help and mr. Vivek kapoor gm service who will nt help me they said this is not our fault they said ac is working properly why u creating issue and please tell me what to do sir.
In future never visit in rohan motors and i purchased so many car from rohan motors me and collegues.

Mera naam deepak oswal he meri car no mp09 cs 9159 he 17april 2016 ko meri car accident huwa. 5 may ko car my car indore showroom me mene jama ki. Car total lose ho gyi he. Mujhe insurance ka payment nhi diya jaa rha he kyuki showroom parking ke 35000 rupe mang rhe he. 350 rupe per. Total lose gadi ki parking 35000 aur yadi gaadi sal bhar sell nhi hoti to mera to bima payment hi minus ho jata..
Plz help
Deepak oswal
[protected]
[protected]@gmail.Com

Invoice no. Br16011103. Reg. No: wb-02aj-0241. It was a test drive car from nexa parkstreet, kolkata, and the car had a damaged bumper which occurred during taking a test drive, where i was advised the bumper to be replaced to which i agreed and prepaid 15000. Now when i received the bill, i found the bumper was fixed along with it i was changed a painting charge of rs.7800 which a found totally insane and unacceptable for a bumper cover-up and rear coverage. Moreover i was told that the insurance would not be cover for this. The car had no other damages apart from the bumper and few dents which was charged explicitly and i do not have any issue, but i could not agree with the paint charge that was mentioned.

Sir on dated[protected] I have done my third service at goyal motors Rohru but still today bad noise coming from my car engineer said that it's a shocker & steering assy. Problem and right front side window machine not working properly last three months engineer said that part are coming but still I am waiting the part sir these are normal part if these part come in one month later than what's about costumers I am totally dissatisfied from service Dalip KUMAR sharma mob [protected]

I booked my maruti breeza last to last month from magic auto near mahavir enclave. Its actual price is 8 lakh 18 thousand. I already booked my car and paid 21 thousand. But today car showroom person told now yo have to pay 20 thousand more due to increase of car amount. This is very unfair deal, if i already book my car and paid 21 thousand then why should i pay more now

.

Dear sir.
today i hav got a mail from maruti suzuki ltd, where as i have dout, is it authentic mail.plz revert back.
also attach the mail.
Maruti Suzuki India Limited,
Regd. Office: 1, Nelson Mandela
Road, Vasant Kunj,
New Delhi -110070

REF: "MARUTI SUZUKI" DIRECT RECRUITMENT OFFER.

Your Resume has been selected from WWW.SHINE.COM for our new plants. The Company selected 94 candidates list of Senior Engineer, IT, Administration, Safety & Security, Civil Engineering, Legal Adviser, Hr Executive, Production, Accountants, Marketing and General Service Departments. It is our pleasure to inform you that your Resume was selected as one of the 94 candidates shortlisted for the interview in MARUTI SUZUKI COMPANY on the 13th of August, 2016. At 11.05 AM in New Delhi. The Company MARUTI SUZUKI is the best Manufacturing Car Company in India. The SUZUKI Company is recruiting candidates for our new Plants in Delhi, Punjab, Bihar, Goa, Assam, Jharkhand, Himachal Pradesh and Orrisa. Your Interview confirmation letter and Air Tickets will be provided to you before the schedule date of interview. The Company can offer you salary package for this post starting from Rs.40, 000 up-to 5Lakh Rupees + HRA + D.A + Conveyance and other Company benefits .The designation and Job Location will be fixing by Company HR, at the time of final process.You have to come with the ORIGINAL COPIES of your resume

You have to deposit (Cash) as an initial refundable Interview security amount in favor of the company’s accounts Officer name in charge to confirm your refundable payment of (Rs16, 000/- (Sixteen Thousand Rupees Only) through any SBI / ICICI BANK branch, The Account details will be provided to you upon your response. This is a refundable interview security fee. Your Interview confirmation letter and Air tickets will be provided to you after the confirmation of your refundable deposit, if you stay outside Delhi ie When your payment is confirmed in any of the { SBI / ICICI BANK }, Company will pay all the expenditure to you at the time of face-to-face meeting with you in the Company. Your Job profile, salary packages and date of joining will be mention in your Employment Letter, Note that, your Air tickets will be send to you very shortly after receiving the confirmation of cash deposit in the bank. We wish you the best of luck for the subsequent stage. The last date of security deposit in bank is 11th of August, 2016. You have to give the information after deposit of the security amount in bank to the Company HRD via email. The interview process and arrangements will be made by SUZUKI COMPANY. Lodging, traveling and local conveyance will be arrange by SUZUKI COMPANY. The candidate has to deposit the initial refundable security fee as mentioned above.

THE REASONS FOR REFUNDABLE INTERVIEW SECURITY DEPOSIT:

This is a measure we have taken to check unserious candidates who we selected and shortlisted for interview and send them Air Tickets and other supporting documents but they fail to appear for interview but rather convert the air tickets to their own personal and selfish use which is a huge loss to the company and we fail to recruit the needed Candidates as a result of this act. Your refundable security deposit will be refund back to you after the interview. You have to come along with original copy of deposit slip to collect back your refundable Interview Security Deposit.

Fill the below details and send to this email id only: [protected]@engineer.com

1.


Full Name:

2.


Address:

3.


Date of Birth:

4.


Gender:

5.


Mobile Number:

6.


City/State:


Best Regards,

Mr. Linux Saito

Director of employment

Tel: +91-[protected]

Email: [protected]@engineer.com

MARUTI SUZUKI INDIA LTD

Sir,

I obtained a quotation from M/s Satya Automobiles, Near Old Bus Stand, Bilaspur (C.G.) on 28/07/2016 to buy either Alto 800 LXI or Alto 800 VXI . Copy of quotation Enclosed.

While obtaining quotation, I had clearly mentioned the dealing sales executives Mr. Shiv Gupta & Mr. Negi that I don’t want any extended warranty, Teflon coating, Insurance or any other Accessories. I want only Ex-showroom Price & R.T.O. Charges.

On 29/07/2016, I purchased Alto 800 VXI (White Color) with Vehicle ID.
MA3EUA61S00914100, copy of Invoice enclosed.


After reaching the home with vehicle & Invoice, when I analysed the Invoice, I was surprised to see that I had been charged Rs. 4560/-, towards extended warranty & Rs. 1500/- towards accessories.

I dialed Mr. Shiv Gupta immediately for clarification. His reply was surprising that M/s. Maruti Suzuki has now made it compulsory for all dealers to merge the price of Extended warranty & said accessories (towards tool kit & road side parking triangle ) in ex- showroom price.

I was not satisfied with the reply of Mr. Shiv Gupta & I opened the web site of M/s Maruti Suzuki . I was again surprised to see that the ex-showroom price of Alto 800 VXI for Bilaspur (C.G.) was Rs. 3, 44, 286/-

Then I got the fact, I have been cleverly cheated by the said dealer.

Hereby I request you to get me refunded the money I have been charged towards extended Warranty (Rs. 4560/-) & towards said Accessories (Rs. 1500/-) & make an Arrangement so that in future none of the dealers could merge any extra price in Ex-showroom price.


Thanks & regards.


VIPRASEN AGRAWAL
HIGH COURT ADVOCATE,
JUNI LINE, BILASPUR (C.G.)
MOBILE[protected]

Dear team

After having honda for years, this is my maiden purchase from maruti. My experience from the beginning has been awful. I got the vitara brezza zdi booked on 26.05.2016. Wanted to have zdi+ but the waiting on the same was 6 months. I was told by monika at competent lajpat nagar that i will get zdi much earlier. Also she suggested me to take white or silver color to get a fast delivery. I got the white color booked but the very next day i got it changed to premium silver. I was told that i should get the delivery in 2 months approximately. I went again on 24 july to check for the status and got to know that the amendment of my change of color wasnt done but i was given a hand corrected receipt of change of color instead. After speaking to the manager i was assured that i wud get the car in 10 days. I went again on 6th august to check for the delivery of the car and found that my delivery has been shifted much later because of the change of color in the booking which they forgot and my booking date changed to 24 july. Iam really dissapointed with the customer service and operational efficiency at the dealer showroom. Iam still waiting clueless for the delivery of the vehicle. If this is what we should expect from maruti suzuki then i wont buy or recommend maruti suzuki vehicles ever. Kindly help me to resolve my problem and a quick delivery of my vehicle.

I want to say that i am ranjodh singh residence of "2/l/57 indira gandhi nagar, jagatpura, jaipur" i had brough that new car, which is swift desire ldi+ (Rj14 lc 5254) car in the month of january 2016 your company sale this car as a new / fresh car. But i found that this car is actually defected, it is repainted. When i came to know about this, i came to your company (Vipul motors, tonk road b2 bypass) for complaining to your about defected car on the date[protected], i was concerned with mr. Jay sharma but he dose not response me well. I am really very worried about this. Kindly solve my problem, i donot want this defective car, please respond me so that i can find any solution as soon as possible
Yours affectionately
Ranjodh singh thank you

Maruti has is the worst service ever. These people do reply to emails also. If you go to their authorized dealers with your problems they tell that "warranty khatam ab humari zimedari nahi". [protected]@shivamauto.in, manager at shivam auto does not replies to the mail also. There is a problem in my car. Maruti eco. Registration No MH04GM2875
Name Vicky Kamdar. Service center people telling there is the problem because of CNG Kit. And the authorize dealer is telling it out of warranty.

Above mentioned vehicle was purchased from maruti authorised dealer T.R Sawhney Motors Pvt Ltd ( Lajpat nagar ) on 16/11/2015.
I also buy 4th year extended warranty and also done return to invoice insurance of my car with maruti insurance due to good faith in maruti.
My IDV value was shown in insurance cover note was- 6, 60, 000/-.
As my vehicle was theft and i want to settle down my claim the insurance company was not coorporate with me.
They say that invoice value was lower than your IDV value and we settle your claim at 95percent of invoice value.
They also said that talk to maruti company fir this.

Kindly help me out and give me the favorable answer.
I would be very thankfull to you.

I had purchased a new Maruti Swift car from Indus Ernakulam ( MG Road ) & my temporary registration no is KL07 BY 9497 which is valid upto[protected]
I had approached the RTO office Kottarakkara on[protected] & subsequently for my permanent registration & unfortunately it was not yet registered due to the above said error in the system. This has been communicated to the Key Persons in the Indus Kottarakkar & Ernakulam ( The actual dealer ) but still there was no any improvement in the matter. The temporary registration is valid upto[protected] & I hereby request a rectification at the earliest

Sir,
Myself dr anuj kumar, i brought a wagnor car engine no.- k10bn4736981
Reg. No - hr 26 cm 4863
I got this car in march 2015 from rana motors pvt. Ltd, iffco chowk, gurgaon haryana 122002, when i brought this car they said everything vl be covered in your insurance it is zero dep and u don't have to pay for anything accept file charges and we trusted him
In march 2016 i renewed my insurance and again they said sir everything is covered in insurance
28 july 2016 i had accident in which my car hit from front and back and due to bad weather my engine chocked due to rainey water on road.
Then i call kumar automobiles to take my car to service station those guys are so comparative

Sir my family love ur cars and performance. But when i claimed for insurance. Policy no[protected] of iffko tokio company, now everything changed they said your engine is not covered in this and there is different policy for that and i called every higher authority of this company they said it's dealers fault who sold this car to you
Even my body parts are covered in my insurance and still i m bagging to them to change it, insurance guy mr. Vikas pri is who only work when i call the company guy

They want me to bagged for my things but sir what is my fault i paid my insurance without saying a word.
Maruti suzuki has bond with this iffco tokio and you sold this nonsense insurance to me with your car
Please sir take some serious action against it because i paid for everything which required and still i m in trouble because you choose this useless insurance company

Regards
Dr anuj kumar

I was given a quote of wagon r after which i gave a token amount and file was sent for processing for loan.. Post loan approval i got a call from authorised dealer in mira road stating that price has increased by 5 thousand and will further increase until car delivery... This is unacceptable as per trading standards and the same is not taken care i will have to escalate to consumer court

Mera nam Hitesh vyas hai mai Raipur chattisgadh se hu maine apki compny ki Wagon R atmt car dec 15 me book ki thi avam 15 jan 2016 ko delivery li thi .Yah kar maine apna sapna pura karne avam apne parivar ki khushoyo ko char chand lagane ke liye li thi.parantu mujhe kya pata yah kar meri jan le legi.pahle to is car ka paint body se alag ho raha tha mere shikayat karne par car ko paint kar ke diya gaya .bhir gadi ka alingment kharab hone laga .had to tab ho gayi jab higway par gadi ka break kam karna band ho gaya bhir kuchdur ja kar break kam karne laga.mere dwara raipur ke showroom sky auto me gadi bheji to unke dwara mere suputra mehul vyas se badsluki ki gai awam kaha gaya ki gadi akdum thik hai ap gadi le jao.is ghatna se mujhe kafi dukh hua hai.Avam maine tay kiya ki ab kabhi maruti ki car nahi lunga.maine car re sale hetu bhi nikal di hai.kafi dukhi man se mai apna sapna bechne nikla hu.mujhe kabhi maruti se bahot lagav avam vishvash tha mai 1998 se maruti chala raha hu mai van.800 avam alto lxi 2012 me liya tha .mujhe kabhi maruti par garv tha parantu is car ne avam showroom ke vyavhar se dukhi ho kar yah kadam utha raha hu avam sada ke liye maruti ko alvida .mujhe kuch logo dwara salah di gai ki mai upbhokta foram ka darvaja khatkhatu parantu mai aisa nahi karna chahta kyoki maruti ki badnami hogi.atah mai apna hi nukshan uthaleta hu aur sada khud avam apne parivar jano .sambandhiyo.mitro ko agah karna apna farj samjunga ki maruti ki car dekh ke shoch ke kharide.

I am priest under syrian orthodox church and serves in aparish in idukki. On 10.02.2016, i purchased a motor vechicle maruthi swift desire zdi, registration no: kl-05 am 1950 from avg dealership kottaym. Unfortunately, iam deeply frustrated as my vehicle has not been satisfactory because on august 1st 2016, while i was going for a church purpose, my newly bought car got stucked in the road several times. I informed the avg motors and got repaired the car back. The dealers have not given me a proper answer behind it. Since i had warranty for the vehicle i didn't need to pay for it. What will i do if i face the similar problem in the future? I guess it is some manufacturing defect. I was using maruthi waganor for last 9 years and was so much satisfied with the service and vehicle.
I am really in need of a solution. I have only finished 9534 kms and got such a big complaint. If the similar problem arise in the future i don't wish to go for the payment. I would really appreciate it, if you could replace me with a new vehicle. I look forward to setting this issue amicably.

I own a maruti swift and couple of days before met with minor accident and taken the car to asir maruthi tuticorin for getting estimate and i got the estimate through mail but felt the amount quoted was too high and decided to repair the vehicle with local workshop. The surprise is one of the executive from asir maruti tuticorin called me and demanded rs.1000 as estimate charges. I would like to know is this a standard procedure from marutisuzuki

Kind Attention:- Chief Complaint Redressal Officer

Dated- 04th August, 2016

Sir,

This is to bring into your notice that we one of the oldest customer of your company using Maruti Suzuki cars since 1990.

I bought Wagon R Green in September 2014 from ROHAN MOTORS NOIDA keeping in mind the technolozy, reliability and the service that is being provided by Maruti in collaboration with Suzuki Japan.

I started problem in car from starting that the car stops/misses while running. I complained about in First Service with Noida. They checked it and gave back.

After that the problem of Engine getting stopped on CNG was still there which was being checked with the different service dealers on following dates. The details are as below:

ROHAN Motors Noida - 18/10/2014-Problem Tempoarily Rectified
Bagga Link, Patparganj - 03/08/2015 - Car stopped and engine not started.

After that Regular Follow Up with DD Motors Wazirpur on following dates

08/07/2015 - check up done
13/07/2015- check up done, Harness Assembly wire changed
05/08/2015 - check up done
10/08/2015 - check up done
31/08/2015- check up done and throttle body changed.

The car started running fine but after 4th service the problem started again which was also duly being checked from
Krish Automotors on 04/07/2016 and subsequent visit at our home for check up.

With all this after facing big risk, i want to lodge my complaint for change of my car DL 7 CT 3236.

Many a times, i was struck on the road while driving and even on highway. This might would have resulted in some casualty.

I bring the risk and the consequences to the notice of higher authorities.

Tha CNG car fiited by MARUTI is either not successful or has a manufacturing defect which is not being accepted by the the various service dealers.

I being a professional has a very busy life schedule and my one day costs big sum to me. I took new car just because i will not face any problem for few years beacuse of the reliabilty of MARUTI SUZUKI,

And CNG Green will result in pollution decline in our society.

I Request MARUTI SUZUKI to take back the Car with immediate effect and compensate me for the loss and the risk we faced.

I have purchased ALTO K10B VXI AMT ZIN on 22.12.2015. At the time of purchase your people says that the mileage comes 24 Km per liter, but it is coming 13-14 only. When I complained on 30.7.16 at the time of free service time we will check the same. Now we will charge for the same. I have to wait upto Dec.16 for third service. Hence pl give necessary instructions to the Dealer to check the complaint.