Maruti Suzuki India Complaints & Reviews

Dear sir/madam
I dr gaurav sirohi have a swift dezire model in the name of my father shri jaipal singh with regestration no-up21bd7548. I always use to service my car on time at m/s akanksha automobiles gajraula u. P. Before six month i had make a complaint about my car there were some problem in my car regarding wobbling in the speed between 25 kmps to 40 kmps. Firstly service center staff denied about the problem. They said there is no such type of problem in your car. But when i regularly face same problem then they said there may be some problem in your car's axel. I said please change it. They changed my left side front axel. But problem were same. When i make complained again they change right side axel of my car. But problem were same. Then there were some technical team came to check my car from maruti suzuki company. They also said this problem will be definitely in the diesel version. But when i said there are three more same cars in my family there is no such type problem in these cars. Then they said ok we will workout on this problem. Please give us time for one month. But there is no response from maruti suzuki. Then i called tsm. They called me for checkup my car. There were a mechanic in akanksha automobile with the name of jahangeer. When he take test drive of my car then he find out there is some problem in tyres. When he checked tyres physically. All four tyres were damaged. After listen this me were totally disappointed with the service of akanksha automobile as well as maruti suzuki's services. Because there is no proper diagnosis criteria to check the vehicle. Because the take 5-6 moths to diagnose the problem.
Now i totally disappointed after listen this. After they made a latter for tyre (Mrf) company. Firstly tyre vendor denied to change the tyre. But when i make request then they said ok you should go to the head office of mrf. I knw now you will say this is not our responsibility. You should go to the related vendor. But i am very disappointed after this. Now i am thinking to sale out my car or go to the court.
One more thing when i discus with tsm to short out my car's problem he said its your problem you should go to the vendor. I said sir - can i make a mail to the company it may be helpful to resolve my problem. Then he said mail come to me and nobody can help you, i am the only person who can help you. If you will make a mail to the maruti it will come to me only. What is this???
Can any responsible person from whole company take responsibility to shortout my problem.
After it i will never go for any complained/service to the authorized service center. I will use local mechanic otherwise you should change my all four tyres. Because this is the manufacturing defect. And i have to use 8-10 time to go to the service center for only single same problem.
What about my important time which i waste for a single problem.
What about my mental harassment.
Maruti gives me defected car.
I don't want to spent a single rupee for the same.

The service that was given to me on the pretext of free servicing was not at all satisfactory. The bill that was handed over amounted to rs 5710/- (On 23/07/2016). At the time of the delivery, it was found that the inside of the car was not cleaned. Only when i brought this to their notice, they told me that the vacuum cleaner was not working for which they were unable to clean the inside of the car. Upon this they issued me a note that i can bring my car for a free service on my next visit. When i enquired about the free service, they declined my request and has been dodging since then.

Hi,

I happen to purchase new vehicle ertiga zdi plus shvs from kalayani motors, banargatta, bangalore a week back, to my surprise, the vehicle start making noise after 300km like old van and also when speed exceeds between 60-80 kms. The same noise, can be felt within inside too, its very annoying and disappointed and felt shocking to learn that, how can a new vehicle, mal function within a week. I wanted to escalate this, please do help me in this regard

Already sent mail but no response from Maruti, regarding clutch from day one I'm facing problem but every time your person do clutch setting but problem not resolved now I send for same to Harekrishna they are charging me for same, if I facing problem from day one then why should I pay for it it is manufacturing defect .

I don't have any option now I have to pay charges for same if you will reambars same it will helpful for me .

I purchase maruti suzuki wagonr in the year april, 2014 from amar car vadodara. Since then regularly given for service and every time lodge complaint for poor performance of air condition system. Every time filter were replaced but not able to resolve the rout cause. Presently car is given for service and for air condition problem. Now they suggest to fill up refrigerant with chargeable. This indicates that till date they were avoiding the issue and kill time so that warranty period is expired. This is not healthy customer service offered by maruti. It may please be noted that this is my third maruti car. Peoples are purchasing maruti considering good performance and trouble free car.

Introduction:

Name : george antony

Address: kuppiyil edakkala house, kizhakkambalam p. O, ernakulam dist, kerala, pin 683562., cell no. [protected]

I purchased a maruti wagon r, from maruti dealer m/s indus motors from kalamassery on 04.07.2016., with chasis no. Ma3ewdeis00a73618 and engine no. 4828691.

The issue: the dealer is not willing to give proper invoice matching with the quotation.

I need the invoice which shows the ex showroom price as rs 455345/-, without showing discount to settle my loan amount from my financer. As per the quotation given to me and further submitted to my finance department for vehicle loan, the dealer has not shown any discount in show room price, but shown discount of rs 15000/- after adding insurance fee and registration charges. So i applied for vehicle loan for the showroom price. The financer will not give discount amount, insurance fee and registration charges. As there was no discount shown in show room price, loan for rs 455345/- has been sanctioned. But for making the loan settlement the financer is refusing to accept the invoice, in which a discount of rs 27510/- has been shown from the ex show room price.

Hence i requested the dealer m/s indus motors at kalamassery to issue an invoice matching with the quotation. But the dealer is not responding in a favourable manner.
Futher, the dealer has given me two types of invoices with different amounts, one for submitting to the rto and the other to keep with the customer.

I am sending the quotation and copy of the two invoices with different amount for the same vehicle.

I wonder how a registered maruti dealer can generate two invoices of different amount for the same vehicle., but denying to issue an invoice matching with the quotation.

Hence i request to issue me an ivoice matching with the quotation issued to me.

Please consider to issue the invoice showing ex show room price as rs. 455345/- with proper break up but without showing discount.

We have purchase the maruti suzuki celerio amt zxi opt bearing registration number mh01ch2845 delivered to us on 17th aug 2016 as against committed delivery date of 5th july 2016 from spectra motors mumbai goregoan. While delivery we have observe paint peel off on bonnet and inform to sudesh and deepak of spectra motors mumbai but till today they have not shown any courtesy to call back for correction. I am trying to reach sudesh since last two days on phone but not responding the phone calls.

We are being cheated by spectra motor/maruti by giving false information while purchase of vehicle on features and conveniently deleted four features from zxi amt option like fog lamp, alloy wheel, seat height adj and security. These features were clearly briefed to us and then demonstrated on zxi demo car while purchase and also shared with product leaflet. After 20 days they come up with new product leaflet by deleting above features. The sales team were promising to cover loss and delivered the vehicle with color peel off. It seems maruti and spectra motor are making fake commitments to customer to make sale numbers and cheating customer.

I am loyal customer of maruti vehicles and already purchase models 800, waganr, sx4 and ertiga in last 15 years most of the time from vittese and issue found. I am extremely dissatisfied with spectra motors during this sale.

Respected sir

This is my complain no [protected]
When i call to starline general manger mr. Dilp he say do what you wont no one can do any thing


And when i call to regional office even they receive my call
And when i call to sales executive of starline mr sunil kashti they always try t make another thing to conveys which is not possible

I am attach some files
In that rto tax actual receipt is 25447 and company get 32132
In that amc tax actual receipt is 2041 and company get 2433
In that ex showroom pries receipt is 261882 and company get 276882

I wish to purchase a swift LXI (Optional) - Patrol variant Car immediately. However from the website I find that the company offers general discount of Rs.20, 000/- on such model/variant. In market at Jaipur all the three authorized dealers viz. Vipul Motors, K P Automotives and Prem motors offering a general discount of Rs.10, 000/-, thus keeping 10, 000/- as extra profit in their pocket. Please therefore clarify the position the exact amount of general discount offered by the company on above varient. Also please let me know corporate discount allowed by the company.

I am writing regularly since last about 10 days, but not getting proper reply from the company. In case the company is not interested in sell of the cars, I will shift to other products viz. Hyndai, Honda or else.

R C Garg

I gave my car to the banikeit branch of maruti for the service and repair . My car was not even attended for 1 weak . When i came back to take away my car the car was standing on the same spot it was not even opened for that day.The head made execuse that there was no driver to take it to the workshop.I contacted the workshop they said the car was not even informed to them for the repair

To utilise free coupon for washing and gerenal check up i left my alto lx car at one up motors, channilal chauraha, mandir marg, lucknow, on 7\8\16. It was said that 25% clutch plate is gone and the rest is ok. On next morning i found thatull refund clutch system has noticeably deteriorated and coolant has leaked out. Again the car was left on 9\8\16.in the evening i was surprised to to hear that complete radiator is to be replaced to check leakage. Such type of repairs is beyond any body, s expectation.
Resolution — full refund of cost and labour of radiator.
Id [protected]
Car regn. No — up 32 8763

I bought a ciaz vxi+ 2 weeks back from mandovi motors yelahanka and have a problem with the steering wheel. It does not come back to the normal position ones you turn. The a/c vent on the left side was broken, there's also a sound that comes from the front suspension everytime it is driven on a uneven surface. The other main issue was the right side back door was repainted before it was delivered to me and there is a obvious color change that can be easily recognizable.

I am writing this after a lot of inconvenience from suzuki motors. Jsr suzuki workshop located in karol bagh. The staff present there don't know their duty. Generally when a vehicle is brought in an expection is done on it. However there was nothing done, i needed to get a part replaced and get the servicing done.
Forget replacing the part they even lost the key to my vehicle. I had to go all the way from noida to karol bagh to give them a key. Moreover the vehicle was in a perfect working condition before going to the workshop and since it has come back, a lot of problems have come up in the vehicle. It doesn't run which seems to me like a major problem and that too just for changing the oil.
I have sent them a complaint on the website but it seems as if the company doesn't care.

I have recent purchased the new baleno in Jan and have been facing many technical problems and after visiting to the service centers they are not ready to resolve my problem . The biggest problem with my vehicle is the average part it gives an average of 9 kmpl which is disturbing me a lot there are many other faults like voice in breaks and many other the driving has become verry difficult please resolve my problem as soon as possible and take action at the earliest . the car has been purchased from krish automobiles pitampura .

I purchase new swift desire zdi car on 22 april 2016, from himalaya cars, yavatmal, maharashtra but there is colour defect within two month and fungus in some part

It is very difficult to drive at night and monsoon weather for vapour problem outside wind shield.ac or heater cannot correct it. I think it is manufacturing defect. I drove many cars with ac but did not got this kind of problem. I tried side screen down, heater on with wind shield mode but nor worked.
What should i do, can anyone help?
My car is only 8 months old

I have SX4 which is always got service at Naraina Delhi service station. In last service I complained about Ac and Wiper blades in May 2016. Both issues were not resolved and now when I again gave my car for servicing. Service Manager is informed me that the they need to open the dash board to service the AC and even some of the condenser are also blocked. Total charges for AC repair is now more than RS 8000/-. Since my car have same problem again and again how would you charge me. It's a Maruti responsibility to take care of issues. Or else please suggest us the right service center who gives a genuine estimate not like the way I am getting shocks

DL9C AC 4653.

Sir,
i had booked a maruti k10 on 12/6/2016 with KVR AUTOCARS, Perinthalmanna, Kerala. There was inordinate delay of two months for delivery folowing which I had put a query,
( Case Number[protected] Title-Sales Complaint Region-South ) and I was assured of delivery in 15 days. One week back the dealers asked for Rs 100, 000 to block the car in my name which I paid by cheque, but no receipt was given. Now the KVR AUTOCARS have informed me that the vehicle has been shipped and reached Bangalore, but i should pay full amount, then only it will be sent to my dealers in Kerala. Sir this is my third vehicle and I never faced this kind of procedures when I bought my previous two vehicles. I wanted to know if this is the standard procedure for buying vehicles and if it is possible to change my dealers.
my booking number is 12698

Sir i m using this car(swift dzire vxi reg. No -up14bh8599) from last 5-6 years.from last 1-1.5 months i am facing a problem ie whenever the weather is rainy or cloudy i face problem in my windshield.i switch on the ac blower for the windshield to clean but then too the fog on the windshield dont clear.the visibility is totally lost while driving the car.earlier i never faced this problem.during this period when i face this problem i have to continuously use the wiper in the interval of 2secs in order to remove the fog or watever u can say which is making the windshield opaque.it is very uncomfortable to drive.i have also changed the wiper blades from the maruti authorized service centre then also the problem persists.i showed the car at motorcraft vaishali sahibabad Ghaziabad service centre from where i purchased the car, there they are saying tht there is no problm in the car and the problem is due to the weather change.and the problem starts whenver there is rain or whn there had been rain but earlier never i faced this problm.i m not getting any solution from your service centre.please check and try to solve the problm as soon as possble because in these rainy days i am nt able to drive due to loss of visibility.i hope i get a proper solution from your side. I have attached the images of the problem please have a look at it.u can imagine hw difficult it will be to drive in such a situation

Regards
Tarun modi
[protected]

I booked vitara brezza zdi+ (d) on dated 19/04/2016 with recipt no 1913 of rupees 21, 000/- to comet motors my booking date is 21/04/2016 &booking sob no.16000017. now on dated 09/08/2016 i recived a greeting latter from your dealer that alloted vitara brezza against my booking. my complaint is that your dealer is forced me to take extended warranty (optional) of rs 14037/- is compulsary and you have to pay othervise i can't diliver vitara brezza to you. as per my knowledge & order booking latter & quatation given by dealer on dated 09/08/2016, it is optional but dealer forced me & said it is compulsary not optional. now i want to know why it should be written optional. so i don't want to pay this extended warranty (optional) amount of rs 14037/-. please inform your dealer n make correction n give me justice. thanks. reply as soon as possible.