Maruti Suzuki India Complaints & Reviews

Dear team,
I have booked one maruti suzuki vxi (optional) from rukmani motors pvt ltd indore. but due to not able to dispatch the car on committed date and day by the dealer, we have cancelled the booking and have submitted the application for refund/cancellation on 23 rd of june 2016.

As per the policy of rukmani motors they are suppose to refund my amount within 15 working days, its being near about a month and i really got frustrated after taking follow ups. they have refuse to return the booking amount of rs 21000/-.

May i request you to please expedite my return in 24 hrs, else i do not have any other option instead of going legally.

We are the part of maruti suzuki since last 14 years and was not expecting from any dealer of maruti suzuki.

Below is the detail of dealer:
Rukmani motors pvt. ltd.
A. b road geeta bhavan square.
Indore. m. p

Thank you

With regards,
Mayur shrivastava
+ 91 [protected]

Car services is not perfect and denting and painting is not good, bharatpur service is not good i am gopal sharma, mobile no.[protected]

Dear sir/madam,

I am writing to your company about a problem with my ecco car, a 2010 eight seater model. Last week when i travel in my car the malfunctioned light has been appear and when i take the car to maruti service center they tell me that the egr of your car has been failed. 2 or 3 years ago i had already changed this part, which is so costly (Approx. 14000). How i can accepted that these costly parts has cheap quality. I believe that this occurred because of a cheap part of company, and i will never pay again for this. I am asking that your company cover of the require repair or i will go to the consumer court for sort out of this matter. So please this is humble request to you check the problem and give me a revert as soon as required. Details of vehicle are as follows:

Veh reg no. Hp38b 7397
Owner sh. Chain singh
Modal ecco 8 st.
Man. Year 2010

My car maruti ridz hr-02af/7112 has been stop in flood in yamuna nagar. I call to the manager than after two hours my car has been taken by the agency on dated[protected] at 10:30 am. The staff told me that your car has been repaired by evening today positively. But no action taken by the staff. Then i call to the agency then he promised me to deliever the vehicle by 12:30 pm on 15-07-16. Then i call on dated[protected] he did not start the repair of my vehicle and he told me that approx. 15000/- estimated exp. On my vehicle. Then we ask to staff regarding appointment of surveyer for claim of my vehicle. Then he told me that at 04:00pm we prepaired your estimates exp. From surveyer. I deposited original rc and license and fulfill the claim form for estimate from surveyer. But it is sorry to say that i have called many times to the manager but he dont take any speedly response and my claim for vehicle from surveyer register online on dated[protected] at 03:00pm. Which is very harrasment for me. At time after lapse of 5 days my vehicle is standing in agency and they are saying me that your vehicle will be delievered in three or four days after prepaing the estimate from surveyer. It shows negligency of the staff because they should me advise regarding on spot survey. So that unnecessary delay may be avoided. I am using marutri vehicle for last ten years but this bad experience i am thinking to buy a new car from any other agency instead of maruti.
Hope that early action in the matter is requested please. My mobile no. [protected].

Dear sir/madam

i have bought a ritz Vdi on 9th june 2016, I am complaining about the inefficient service of the authority of maruthi companies. Actually the car which I have bought was ritz vdi but it was printed in the car records as LDI in the maker's class of the records. And another thing was that the car has got a temporary number till the expiry date which is on 13th july 2016. We gave a complain to the showroom about this but there is no response from the SB motor corporation of rajamahendravaram Andhra Pradesh . The company executive has given me an extended warranty for four years and for that I have paid extra amount and have not received any receipt for that payment .The engine is emerging a black smoke from the begining .The management has to take the responsibility.

Hoping that you will respond to my appeal about this and give us a positive response from your side .

Last monday my four wheeler swift vdi (mh 16 - 4779) had an accident near pravara village damage backside (dhampper & dicky damage) then i went maruti service center ahmednagar (maharashtra) yet not give my swift vdi. nobody responce from there. yet not came my swift parts & not receive my phone also. kindly see this and give me my swift as early as possible. very poor responce there. as a customer i am very nervous pls see urgent...
Regards, nitin kanhe [protected]

I had booked a celerio cng model (Color sun shine ray) on 07/06/2016. I was promised that i would get delivery of the car within 15-20 days from the date of booking.

I had also exchanged my tata nano cng model in the bargain for which i was promised to be paid an amount of rs. 1.05 lakh.

Unfortunately, neither was the car delivered by tanya automobiles meerut nor the full payment of exchange value returned. Against rs. 1.05 lakh, i was returned only rs. 83000/- thus putting me at a loss of rs. 22000/- for no fault of mine.

I gave my swift car model lxi (o) for 3rd service + putting an cover of left side mirror on 13 july at 9.30 am at magic auto, g t karnal road, delhi.

I went to the above workshop three times but my car has not been delivered as of now, saying work is pending.

I tried to contact gm, service manager but no one responsible person available for listening to the delivery of my car. i think only workers are handling the show.

Pls arrange to take serious action on the above workshop & black list this work shop for after sale service jobs.

Awaiting your sppedy action.

Sudhir kumar bhatia
A-1/12, rana pratap bagh, delhi-110007

Mob. [protected]

Bought new maruthi alto 800 on 2-7-2016 from sri vasta international pvt ltd, nagercol - azhagiyamandapam branch, tamil nadu, kanyakumari dist.
While receiving that the beeding on the top left side of the car not fixed properly, made complaint to the service center. There engineers blame each other this is from this section and that section every time i was attended by different engineers, only response is that they will fix it without saying no if they say the can't then at least i know it will not happen and i 'll not bother them again
As a costumer i planned to buy hundai, but my friends suggested to buy maruthi, but after purchase i feel that i made a mistake by choosing my friends suggestion.
Now i would like to know whether i get this problem fixed or not if not please let me know that you will not fix it at least i can prepare myself and also satisfy myself that i keep the same way until i use this vehicle as an
Unsatisfied costumer. Hoping for your immediate and favorable response also i have a belief that its one of the leading company and care for costumer
Regards
Mukil

Dear sir

I purchased maruti breeza ldi (o) from rks saboo hyderabad on may 12, 2016.

To my surprise there are no head rests/head restrains. i have searched whole market and all dealers of maruti but no body is in a position to help.

This is very important safety feature and its painful to know that maruti has ignored it.

Iam not able to sit or offer anybody to sit on rear seats for fear of neck /spine injury. even small brake are giving jerks on neck.

If this issue is not resolved i may have to sell the vehicle. (i did not want to take delivery at the first place, but for the family pressure.

Head rests are most important safety feature, even more than air bags.

Please solve my problem.


Regards

Sunil kulkarni
[protected]@yahoo.com

Sir, I have done a paid service from sannai motors Kolkata, bagmari workshop my car no WB06G 2775. The service assistance executive name Dipankar Sirkar. After servicing several time to I knock for delivery. I am not only person to faceing this problem. Other persons also. After servicing nobody can check the car and only ask for PAYMENT PAYMENT and PAYMENT. Now after servicing new problem also arise. I have anather car Hundai but never had this bitter experience. I am sorry to say this service was not expecting from Maruti.

Respected sir,
I have purchased access - 125 on 13th june 2014, engine no. f[protected] and frame no. mbbcf4 cade 8364173 from khatwani sales and service pvt. ltd. 1655, wrieght town, jabalpur (mp). it was financed by inusind bank, branch - napier town, jabalpur. loan no. jjq01695h has completed on 7th may 2016 and i have got noc from the said bank. but duplicate key of the vehicle i could not receive from neither khatwani sales nor...

Tyre instep-in and tyre in alloy wheel of different size.

Alloy wheel :185/65r15
Tyre of step-in : 165/80r14

Alloy wheel tyre found cut mark so i want to change the step-in tyre but not possible due to small size.

Vehicle model : swift zxi
Vehicle identification number: ma3ehkd1s00858293

The vehicle was provided with four alloy wheel and one non alloy wheel.

My vehicle alloy wheel tyre has cut and i want to change the step-in tyre available but found that the tyre has small in size. so could not change it.

Rohini (baruipur, kolkata) demand extra 1500/- money for bike number but there not provide any money receipt, i m not pay money there not provide me my bike number its 3 months over and thread me

Video on link - https://www.youtube.com/watch? v=f0vm2p2_b4y

My ch. no. - 1617/s000075, model-gixxer sf (mge), engine no - bga1-266162, chassis no - mb8ng4bbcg8145326.

Dear mr. Randhir singh kalsi, i have booked vitara breezza ldi (0) prime silver colour dated on 05.05.16 at b m auto link, gandhidam, gujarat. Now i want to buy red colour car instead of prime colour in same model but as per dealer and customer care, it needs to cancel the booking and make new booking and delivery time is 36-39 weeks. If vehicle is not made and delivered on my invoice till today, why it is not possible to change the colour without cancel the booking. Ultimately it is customer dis satisfaction. I am requesting you to know the reason for not possible to change the colour? My second question is why needs 24 - 36 weeks to deliver the car? Is it your market strategy or plant is not fulfilling the requirements? Or over booking? Pl advise me how to change colour without changing my delivery period

I have purchased your swift zdi on 8 april 2015 on the name of our company shiv credits registration no:-pb10fc9055, since i purchase the car there is a problem in my car in front mirror pasting with the plastic. front mirror didn't fix properly, i have noticed it after 10 days of my purchase and than i went to your outlet swani motors at feroze gandhi market ludhiana punjab and he told me to clarify their service department when u sent your car for first service. and i think i have done almost 10 service from your service office at gill road ludhiana branch concerned person is monica there. every time my car went for service i told them for my problem but yet there is no solution for this infect the defected part is goes dipper day by day. when i went for service 15 days before your service manager told me to mail the problem in your head office n will contact me wd in 2 or 3 days but now it is almost a 15 days there is no response from any of your officer. your team will only co ordinate with me when there is my service due only for their personal targets or any thing but when discuss my problem with them they told me that they will rectify it but when they come to drop my car my problem is still there. i have shown them that all car's front mirror pasting is properly fix with the plastic given below but my front mirror pasting looks unfix with the plastic. so now i just want to know that whether my problem can solve or your team cannot do it. because i think i suffered a lot with your service team.

Dear madam/ sir

My complaint is regarding service defficiency from authorised service centre of maruti suzuki in kota rajasthan.
Maruti suzuki swift dzire
Model varient dzire ldi (O)
Dealer city kota
Dealer name bhatia & company
Dealer address
Auto mobile zone g-11/12
Industrial area, kota
Date of purchase of vehicle 30/jun/2008

Sir i have get my bonnet repaired and colored black at bhatia and company kota rajasthan i am admirer of brand maruti suzuki and owning the car since 2008 the colour of my bonnet is faded and it seems that some non approved paint or technique is used in painting the bonnet even after the
Ervicing the quality of the work ie paint was not satisfactory but i was assured that to come back if any problem arises, now i have been transferred to mumbai from kota rajasthan and the looks of my car is very
Glimpse due to faded colour of the bonnet please suggest me for the nessesary action

I have mailed and talked at every level of maruti suzuki for resolution of my grievance but no one from maruti or its service centre responded positively. I just want to share that even in maruti service centre they are using fake products or practices so that a complaint arises again and again and they get business from that.

Very sad to see the behavior and response of consumer complaint from maruti suzuki.
thanks and regards

sanjay sharma
mob. [protected]

Engine no. K10bn7160995, chassis no. Ma3aedeis00359046, model - alto k10 vxi. I need bs4 compliance status which is not mentioned in the invoice. Kolkata dto is not allowing to register the agreement and update tax. Pl help.

My registered car is hp 72a 1215. And the mobile is [protected]. I had a very very bad experience with maruti suzuki this time. On[protected] i took my car for the annual service. It took my 6-7 hours for the service first then after paying the bill when i got my car, i got disappointed with the car position. The mud was in the whole car and my car was decorated with black hand marks. I cleaned my car twice at my home on the same day after getting serviced it from maruti suzuki..

This was my bad service experience with maruti sazuki.

I purchased my new maruti celerio vxi from competent automobiles; islampur at gurgaon on 5th may 2016;
I was told that celerio gives running average of 20 plus in city though maruti claims this above 23.5 kms/per litre of petrol;
But i am shocked that in 31 liters of petrol which i have filled in my celerio it has been able to run less than 290 kms, which gives average of around 8-9 kms per liter.
The maruti meters are also wrong as they show it as 11 plus which is completely wrong.
So i am not happy and will not recommend maruti celerio to anyone.
5 negatives of celerio
- poor quality and defective electronic meters in celerio

- poor average of the car (To no one in our forum does this gives average of above 12) and for me it gives average of 8 kms per litre

- in ethical approach by maruti to sell cars and giving wrong promises to customers;

- poor interiors and fragile body fo celerio

- poor pick up

I was called by maruti to get my vehicle checked in heat of may where i was asked to stand and wait outside workshop where maruti tested the celerio; the maruti checked my engine and told me all is ok; but meanwhile i got chance to connect with other customers who told me that even their celerio is giving fuel average of below 10, a (Some even said 7 kms/per litre);
Since i am maruti user for last 9 years …i found this difficult to believe that maruti suzuki can manufacture such useless vehicles and fought a lot and approached senior managers in maruti including rishabh kakkar; and other senior managers of maruti udyog limited… and made it a resolution to publish my story as blog and review on various national websites;

I heard this poor junk of celerio is also sold internationally and maruti suzuki continue to fool people.

So we as a forum o[censored]sers have insured to mention on various websites;
Maruti has recently degraded its quality and celerio is a total junk;
To validate my blog, you can email me at [protected]@gmail.com

And my celerio registration no is hr26cw 2804

When i wrote this blog on internet, i was approached by below friends who confirmed that even theit average is pathetic and they are also facing same issues from maruti..

We all with same concerns have decided that since maruti has cheated us;
To all o[censored]s maruti called us individually and wasted out fuel and time and harassed us and till date did not resolved our problem as for all fo us it is giving an extremely poor average and very poor performace and multiple sisues..

Which also proved maruti suzuki is highly inethical and cheat organisation in free india..
We had grouped together to write blogs in southasian and europena markets to tell truth about poor performance fo amruti celerio and suzuki car…and so that no one else suffers like we did..
Testimonial s given by below candidates
Amit khurana registration no is hr26cw 2804 [protected]@gmail.com
Shiv kohli registration no is hr29 al 8475 [protected]@gmail.com
Manoj ahuja registration no is hr26bn 1535 [protected]@gmail.com
Manish mehta registration no is mh01bu3859 [protected]@rediffmail.com

You can contact on email to any of the buyers as above to confirm the genuinity of the custeomr suffering at hands of maruti suzuki india…which is breaking my trust and i will neevr ever opt to buy an indian manufactured car ever in future,..

This is not a one off incident but we know that maruti celerio is bad and maruti suzuki is making blunders in testing and quality of its manufacturing..
I appeal to reader that like us please make resolution of not buyimng maruti cars and get cheated at hands of amruti suzuki…
And if you have already made this mistake…please write to me with your grievance and registration no at [protected]@gmail.com and i will add your to our group.

Amit khurana
[protected]