Maruti Suzuki India Complaints & Reviews

I bought swift car from maruti suzuki in 14 august 2014. There was an unpleasant sound coming from tyres after 7000 kms. Both the rear tyres were facing irregular wear and tear. Firslty I told the service executive about the problem at my first service after running 10000 km. But he told me that there are few little damps in the tyre due to which the noise is coming but will stop after few kms.
Then after few days I went to maruti suzuki about the same problem but didnot get any positive response from them. At my second service after 20000 kms, I visited the maruti suzuki again but they told me there is manufacturing defect in the tyres. Then I visited the tyre company (jk tyres chd) but they told me that this is due to manufacturing defect in the swift and showed me the pictures of the other swift cars with other company's tyres (mrf, bridgestone, etc.) Suffering from the same problem of irregular wear and tear of the rear tyres. Then I visited again maruti suzuki and then they agreed to the problem of manufacturing defects in the swift car. But after so many complaints they are just agreeing to give me 50% discount if I purchase new tyres from them.
But why should I pay 50%, its manufacturing defect of maruti suzuki swift they should solve the problem permanently. Also same problem is within many cars of maruti suzuki like swift dezire, swift, etc. A very negative response from maruti suzuki company, did not expected this from such an indian trusted brand. Still in a wait of positive response to solve this problem permanently from maruti suzuki company.

I got a message from shine.com that i was recruited as a junior engineer in maruthi suzuki company in gurgoan .i accepted their msg and call to the num [protected] and her name is saroj and receoved my call and after talking to her she inbox me a form and said to fill that form and to pay 999 rs for registration and i did it and i filled that form and send my scanned docuents and bank slip to her after that she send me the offer later and i again called her and asked about job location and she said topayagain 5999 for the conformation of job and i paid money in the favour of SHINE GLOBE and later i called her about my job conformation and location details till that moment they are not available to me .they are not receiving my calls but their numbers are in use am trying to contact them woth differnt numbers they are answering the call and ghey are saying ghat they will send the mail within 2 minutes but till today 2days was finished but i diidnt received the mail from them.i think i was betrayed by their words they are making peoples as fools and playing with job seekers life so have to stop this fraud.i dont bother about job pls return my money and i hope this complaint will definetly help me if any one facing the same problem inform me guys and the job hr details are saroj -[protected] and monika -[protected] pls try to help me friends these people playing with our lives.Hope everyone will respond to this mail if anyone wants to support and solve my problem pls inbox to my mail [protected]@gmail.com

Dear sir am s devapriyam i got an offer letter from maruthi suzuki dat i was recruited as a junior engineer and i accepted their request and received their call and i paid 999 rs as registration fees after that they send me the offer letter and they said to pay 5999 to conform the job as per their rules i paid from that moment they stopped receiving my calls and they are not in unavailable. I did not know what to do now pls help me if anyone is placing the same problem i will be happy if my money will be back. This assuoles are playing such a life games with job seekers thinking to lodge a complaint on shine and maruthi suzuki company for this betrayal join hands with friends my name is devapriyam and my num is [protected]

I guess you get mixed reviews on any product. Unfortunately my experience with Bimal Auto, old Airport has been horrendous to say the least.
Being a satisfied previous Maruti owner for close to 12+ years I have been closely watching the launch of Maruti Brezza. I grabbed the first opportunity and booked the car from Bimal airport road. As per the docket number it shows as[protected], this was even before the first batch was released into the market.
As my luck would have it the sales person (Dinesh) promised me that I would get the delivery in the first batch provided I pay one lakh extra, which I did promptly. Today its been more than 3 months and I do not have the visibility of the delivery. On further inquiry I find the sales person has quite and there is no booking in my name. Now I’m stuck with the extra money I paid and without a car.
I have provided all the proofs (Deposit and booking receipt and the docket) to the showroom.
Awaiting for the response, my initial meetings has not been fruitful with no dates on the return nor the car. I’m now taking up the matter directly with Maruti .
So lesson learnt is not to trust any sales persons how much every they sweet talk, more importantly you are left to your own in cases like these no matter how big the dealer is.

I bought a celerio in july 2015 from bimal showroom bangalore. Second day of delivery itself it had problems, they tried to address but still the noise persists and now the mileage has considerably come down to 9.5 km/litre. Each time the complaint made to the dealer it is not getting rectified. What should be done. Many times told them to take back the vehicle, no proper response.

I bought lets in tirupur showroom on 30.11.2015. From 1 km to 559 kms there is no any problem i had faced. After 560 km's vehicle suddenly stopped/offed while running. 2 days once i had faced this problem. Break also not working properly. Daily morning i start my vehicle using kiker, 7 to 8 times i tried only it worked even i used choke. I told this problems to your (Nava india, coimbatore) service center persons. But till this time they had not cleared and corrected all the problems i had faced. They told only the silly explanations. They broken my silencer cover due to the second time service. That is also not changed still. For your kind information i drive my vehicle in nh roads (Busy roads). Kindly rectify all my problems. Otherwise you will take this vehicle and give me new one.
My vehicle no is - tn 37 cm 6885.
Thank you.

Hi,

Delay in delivery. Booked in february 2016. Unprofessional behavior by dealer and nexa.

Delivery date is still not communicated and they are closing complaints without resolution and consent.

Complaint number - nx71629290

Old complaint number (Closed without resolution) - nx[protected]

Regards,
Adil raj
E: raj. [protected]@gmail.com
M: +91-[protected]

My car swift lxi 2010 model with number hr 26 bh 0562, bought on the name of subhash chand nagpal ([protected]), suffered a tyre burst while on the run on national highway nh8 on 21st june 2016, (Yesterday)

The consequences could have been dangerous for my life if i wouldn't have been able to control the car which disbalanced after the tyre blast.

Till now the total running kilometres of car is 39, 294km.

I request maruti suzuki to take strict action against the cheating done to me by providing me a manufacturing fault tyre and compensate me for the loss.

I want the action to be stringent and speedy otherwise i would be left with no option then to knock the door of the court.

Ear sir/madam,

I had booked maruti baleno delta model at gwalior nexa on 30.05.2016. The sales team committed that they
Will give delivery of vehicle by june end. I have got sanctioned the auto loan and got demand draft today
From bank. Now sales team (Mr. Bedish shrivastava) is saying we have not got allocation of vehicles,
O we can not deliver the vehicle. Since bank has disbursed the loan, they started charging interest.
Now please let me know what to do?
I am attaching herewith booking receipt for your ready reference.
Sales team is just doing mis-selling and cheating the customers.

I have purchased a ciaz zdi plus on dated 10 april 2016 from vipul motor faridabad. I have face a problem in nevigation system which is installed by company is not update. I have repeatedly complained to vipul motor for updation of nevigation system but they are helpless due to not respond by maruti in this regarding.nevigation system not show most of place which are developed before two years in faridabad and gurgaon or other city. Vipul motor reply that maruti not provide any type updated chip for this system. I am saying that when maruti not provide updated map so why maruti charge one lakh for this system.
Now I want an updated nevigation data chip for my car otherwise I have no option to move consumor court for justice.
Baleshwari
Car number. HR29AL4257
House no. 1898
Sector 2
Ballabgarh, faridabad
Mobile no. [protected]

I purchased a maruthi suzuki ritz vxi from popular vehicles and services ltd, kozhikode, kerala on[protected]. My vehicle no. Is kl 11 az 3962 and i have taken my first service on[protected] and second service on[protected]. I drove my vehicle 3800kms only. On[protected], at about 10:30 pm, when i was returning to my house with family, my vehicle broke down on the road and it was not moving. Then i intimated it to popular vehicles and they took it to the service centre and on[protected], they intimated that the clutch plate of my vehicle has worn out and they said that they could not give warranty for the clutch plate. My third service due only on[protected]. Is it justifiable if a clutch plate being worn out for such a vehicle which has moved just 3800 km? I have been using cars including maruthi omni, maruthi alto and maruthi zen since last 25 years and no such complaints were found. So please direct the company to change the clutch plate or other complaints at your expenses.

Dear sir/ madam,
Myself nazeem jalil shaikh from igatpuri dist:nasik.
I have booked the new ertiga vdi car in white color since last 3 months. Still i am not getting any right feed back from your authorised dealership. Seva automative pvt. Ltd ambad nasik. Booking no. Is sob15003421 at seva automotive pvt. Ltd
Just i want know when i am getting car or no. Bcoz i am having useless answer and promises from your dealership. Sometime they are telling to do paymemt process that i will getting a car in hand within a two day.
I have firstly spoke with mr. Shehzad shaikh sales executive, team leader mr. Nilesh jadhav and mr. Wajid as dispatched and logistic dept. As they told us that last week that car will be moving from delhi on monday 20th june 2016. And today morning i called him regarding the status his answer was that you have to wait more one month i am getting now what to do. Should i stuck or swipe to another but these is unfair to play with customer bcoz we are having some plan regarding buying cars.
I will be waitng for a reply as soon as possible.

Regards,

Nazeem jalil shaikh
[protected]
[protected]

Dear sir,
I by name thyagaraj from karnataka bought new swift d zire on 24th march 2016. During my second service i complained that there is some unusual sound in the belt. On the same day my vehicle was given back without rectifieng my issues. Again it was taken back to showroom and said it still persistent. On the second day they called me and said oil seal has failed. I was really shocked and when asked they said "it could be manufacturing defect"
Doen it mean to say i have paid 7.5 lakh for defective vehicle.
Second thing,
To rectify the same they took 8 days at today it was given to me in "damaged condition", when asked this i got reply it was in the same condition when i gave the vehicle.
Thanks to maruthi suzuki support.
If some body wants to show any concern please contact me at [protected]

Sir
i had booked vitara by no sob 16000293 with vipul motors jaipur after get a test drive i want to upgrade model to zdi+ hence i applied for the same then i was informed that i have to pay another 21000/ rs and cancellation money which was paid earlier to vipul motors will be returned back to me within 7 days but it is regretted that after lapse of 1 and half month and several visits they still says sir your cheque are not ready and also misbehave with my employee
it is shameful for maruti and now i request you to cancel my both booking with vipul motors and please return my amount 42000/ as now i dont want to take brezza.
thanking yoou in anticepation
dr ajay singhal
71 laxman colony
shyam nagar ajmer road
jaipur
[protected]

Fault / issue in car glass/AC vent which is creating the FOG/White shades on glass. It is very difficult to drive the car during night hours which may leads to major accident. I have complaint to Maruti Showroom many times (Kothari Wheels, Pune) from where i have buy the car but there is no response from them.

I hope you would so concern towards my problem.

Thanking you.

Regards,
Ganesh Bawane
[protected] / [protected]

Sir,
I am buying maruti suzuki celario zdi from your delear anand motors lucknow uttar pradesh on[protected] and car accidents on 3-4 2016 car insured by l&t insurance company on recmendation of delear after accident inform to anand motors as well as insurance company i will deposited car at anand motors workshop lucknow spending 9500 rs on request of survear workshop made a estimate of car for repaier cost of 715000rs insurance company decleared car in total loss but anand motors demanding 2.5%of estimating charge to me and also demanding prking charges who is responcible to pay the estemating and parking charges about 28000rs

Sir i have buy my car maruti suzuki celerio vxi model with some of accessories. Also buy sony music system. After one week the bluetuth of the stereo system is not working. I contacted to the dealer. They assured me that they will replace whole sony stereo system within one week. But it has been two month passed. They are not replaced the stereo system.

The dealer is competent automobiles
Sector 12 gurgaon haryana.

Kindly do the needful

Our swift Vdi is lying at sumitra ds motors shahjahanpur about one & half month passed I was assured that it will take one month in repair.today I inspected my car and I found that still car is lying in yard and no one touched for repair It is very hard for us to continue hired car for more time so my business is badly affected .we are facing heavy losses we want justice

I bought a new car from Maruti Suzuki through the dealer A.M. Motors, Calicut, Kerala. The 3rd service to be done in June 2016. Normally all the other car dealers in Kerala are informing the customer regarding the service in tine. But I am not informed by the dealer. Then I called them to book the service, nobody was attending the phone. Then I called the Head Office in Malappuram, Kerala, they told me that they will inform the service center to book the service of my car. Nothing happened. For 1week I am waiting for their call because without booking they will not do the servicing. I am using other company car also who is giving proper service in time. This Maruti suzuki is giving such a bad service to the customers as I experienced in the last service which was very pathetic.

I brought a new swift dzire at 4th january 2016. In that vehicle I am getting oil leakage in engine, I discussed about this oil leakage with service persons also they promised to solve this problem. But now after service also still again I am getting oil leakage, really worst experience with this new vehicle. I am not satisified with this vehicle and who is responsible for this problem