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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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V
vicky0407
from saharanpur, Uttar Pradesh
Feb 26, 2016
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Address: Dehradun, Uttarakhand, 248001

I have renewed my car insurance policy through Maruti's FUTURE AUTO WHEELS (P) Ltd., dheradun, uttaranchal on 10.08.2015(policy no.-[protected]) and got the certificate for the same but today i.e.26.02.2016 when Maruti's another delar Atelier Automobiles Pvt.Ltd, saharanpur, Uttar Pardesh is filling the online claim (As my car minorilly got accidented) its showing policy cancelled.I have contacted to the GM of FUTURE AUTO WHEEL in this regard & he simplly replied that the person has left the company through whoem you have renewed the policy, so he and compay is not responsible for this .

Sir its a very serious matter of finincial fraud by Maruti's delar and due to this i m seriouslly going through mantel hareshment b...hope get a favourable response by your side


Contact details :

VIVEK RATHOUR
MOB NO: [protected]
ADD: 182-SHIV VIHAR, SAHARANPUR, UTTAR PARDESH
CAR; SWIFT VDI
CAR NO: UK07BF1738
POLICY NO:[protected].
+1 photos
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    Joydeep Chowdhury Kalyani
    from Kolkata, West Bengal
    Feb 25, 2016
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    Address: Nadia, West Bengal, 741235

    I have Swift WB-90-4848, my insurance was falling due on 24th of Feb. Before that the Dealer Starburst Motors called me min 20 times, they promised me 3 gen check up & wash & car perfume, but finally they offered me 2 gen check up & wash. Practically I don't want anything but promised by Maruti could not be kept, behavior of the dealing person was not good, Please look into. Thanks and regards... Joydeep
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      A
      Anil RK
      from Mumbai, Maharashtra
      Feb 25, 2016
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      Address: 400080
      Website: www.harekrishnaauto.com

      Wagon R CNG purchased from Hare Krishna Auto Ltd, Mulund west, Mumbai on 23 Jun 2014. After purchasing I have observed in the first month, that car jerks while driving in the first gear. It stops also and then you have to start it again and again. I have to take my vehicle every after 2 or 3 months to Hare Krishna's service station which is at Mulund west. They have done lot of experiments including changing of throtal body but nothing is working out. I am fed up now and also scared because driving this vehicle in such state could be fatal. Please help.
      Maruti Suzuki India customer support has been notified about the posted complaint.
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        R
        Ranjana Madahvi
        Feb 25, 2016
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        Address: 400074
        Website: www.marutisuzuki.com

        I undersigned Mr Pravin Tandel, I booked Maruti WagonR (T Permit) on 5th December, 2015. From your Dealer Spectra Motors located in Chembur. From Sales Person named Rakesh Waghri, I payed 35, 000 booking amount and They committed that vehicle will be delivered on 1st Feb, 2016 . Then they told 3rd Feb then 5th Feb and this continued after a while they told us that they closed down the delivery of T PERMIT vehicles. So I asked them for refund and even gave them a cancellation letter on 11th Feb, 2016. I am not a resident of Chembur I stay in Alibag so it's not possible for me to be present at the showroom Continuously. So I booked the same vehicle in other showroom so I asked Spectra Motors for fast refund because I had to give payment in other Showroom too. They said the Payment is under process. I contacted General Manger but he is too busy to receive our call. Please take the above matter into consideration and give me reply as fast as possible. It is not our mistake it's showrooms mistake still they tell they need time. Sales person told us we are unable to give to T PERMIT vehicle because company closed that. Please cooperate with us or else we will take a strict action.
        Thanking You,
        Yours Truly,
        Pravin Tandel.
        Maruti Suzuki India customer support has been notified about the posted complaint.
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          P
          Prabhat@123
          from Mohali, Punjab
          Feb 24, 2016
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          Address: Allahabad, Uttar Pradesh, 211003

          Dear Sir,
          I am an old customer of your vehicles since 1984. I had been buying Maruti Zen/800/Alto every 4-5 years. Recently I bought Alto (Chasis no 697524) from Green Land Motors Allahabad (Dealer Code - 2903) on 02/07/2015. During the regular servicing of the vehicle it came to my notice that Teflon Coating was being offered by the company during delivery of the vehicle, which was not done. On contacting the Greenland Motors Mr Aditya told that it must have been done during delivery and now it cannot be done.
          I would like to request you to look into the matter since as customers we were never told that Teflon coating was free. It erodes the confidence in your esteemed company.
          Thanking you
          Dr Shailee Saxena
          W/O Dr A K Nigam
          186 Bahadur Gunj, Allahabad
          Ph No -- [protected], [protected]
          Maruti Suzuki India customer support has been notified about the posted complaint.
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            P
            pankaj.swift
            from Bulandshahr, Uttar Pradesh
            Feb 24, 2016
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            Address: Nainital, Uttarakhand, 263139

            Sir,
            Today I was at Nainital Motor, Rampur Road, Haldwani, Nainital, UK for servicing my car. During this period I request them to check cup holder of my car because some time it was not coming outside smoothly. During the service period they ask me either I would like to replace the cup holder and I deny them coz that was not a big issue only cup holder not coming outside smoothly.
            At he end they told me now cup holder not going inside while before service it was properly fit. I request them to fit it as it was. and they said they did it as according my request.
            But it was shocking for me when I reached at my place they fix my car's cup holder with the help of a plastic rapper.
            Now I feel they are not asking me for new cup holder they like to bound me to buy a new cup holder so they make it worse and when I deny it they did such type of stupidity.
            I feel I was cheated by them... and got loss coz now I have to change my cup holder because now it was not going inside.
            Maruti Suzuki India customer support has been notified about the posted complaint.
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              S
              SUNIL JRC
              from Gurgaon, Haryana
              Feb 24, 2016
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              Address: New Delhi, Delhi

              I purchased ertiga car on 29/06/2015 . after 3-4 months logo of car got rusted . they are made of chrome or any other material so should not be rusted so i request you to change these logo. Also sometimes button of music system not work properly. consider nthe matter as early as possible.
              Maruti Suzuki India customer support has been notified about the posted complaint.
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                H
                hansraj2016
                from jaipur, Rajasthan
                Feb 24, 2016
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                Address: 302020

                Hello sir,
                Good morning,
                Myself hansraj meena, working at jaipur metro rail, mansarovar, jaipur.

                Manufacturing defect in your car
                Power straring not working and battery not working, please give approval & replaced or do mainance of that two parts.
                Manufacturing defect in your car
                My car reg no.
                Rj14cw0812
                K.P.Automobiles, civil lines, sodala, jaipur
                Car deposited on dated 14.2.16
                Your staff response was very bad, i am not satisfy .I have made many compliant on line and offline but all was vain.
                So i request to you that please look into the matter and please replaced power staring and battery of my car.
                Please troubleshoot my both problems.
                Thanks
                With regards,
                Hans raj meena
                [protected]
                [protected]
                [protected]@rediffmail.com
                [protected]@gmail.com
                Rj 14 cw 0812
                Dated 24/02/2016
                Maruti Suzuki India customer support has been notified about the posted complaint.
                manufacturing defect in your car
                HELLO SIR,
                GOOD MORNING,
                MYSELF HANSRAJ MEENA, WORKING AT JAIPUR METRO RAIL, MANSAROVAR, JAIPUR.

                manufacturing defect in your car
                Power straring not working and battery not working, please give approval & replaced or do mainance of that two parts.
                manufacturing defect in your car
                my car reg no.
                RJ14CW0812
                K.P.AUTOMOBILES, CIVIL LINES, SODALA, JAIPUR
                CAR DEPOSITED ON DATED 14.2.16
                YOUR STAFF RESPONSE WAS VERY BAD, I AM NOT SATISFY .I HAVE MADE MANY COMPLIANT ON LINE AND OFFLINE BUT ALL WAS VAIN.
                SO I REQUEST TO YOU THAT PLEASE LOOK INTO THE MATTER AND PLEASE REPLACED POWER STARING AND BATTERY OF MY CAR.
                PLEASE TROUBLESHOOT MY BOTH PROBLEMS.
                THANKS
                WITH REGARDS,
                HANS RAJ MEENA
                [protected]
                [protected]
                [protected]@REDIFFMAIL.COM
                [protected]@GMAIL.COM
                RJ 14 CW 0812
                DATED 24/02/2016
                Complaint Status
                [Feb 24, 2016] Maruti Suzuki India
                I AM VERY SAD WITH IT.
                PLEASE LOOK IN TO THE MATTER ASAP.
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                  K
                  Kartar Singh Kamboh
                  from Karnal, Haryana
                  Feb 23, 2016
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                  Address: Sirsa, Haryana, 125055
                  Website: maruti

                  Kartar Singh 515 Agarsen Colony Sirsa

                  Sir,

                  I have purchased Wagon R from Shakti Motors Sirsa.
                  They have forced me to accept Insurance Policy from a particular company without concession.
                  The same policy on new car was available at 50% concession.
                  Unnecessary accessory has also been sold to me.
                  Would you check it that the extra amount charged from me for Insurance Policy and forced accessory is refunded to me.
                  Regards,
                  Kartar Singh
                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                    S
                    Sorosa
                    from Imphal, Manipur
                    Feb 23, 2016
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                    Address: New Delhi, Delhi, 110015

                    I came to competent auto ( Shivaji marg) New Delhi 110015 at 11:30 am as they said. And now it's going to be more than 4 hours. And still they are not giving me car delivery. U can check cctv footage also.
                    They also commit me to give a car on 22 Jan and when I reach there for delivery they said 6 Feb and again I visit on their showroom they again change the date it's 23 Feb n m still waiting for the delivery. I have a video recording about their car delivery commitment.

                    Please take some action
                    Regards Rohit Chauhan
                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                      C
                      Chanderjot Sawhney
                      from Etawah, Uttar Pradesh
                      Feb 23, 2016
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                      Address: New Delhi, Delhi

                      Sir my mother purchase maruti 800 frm dilshad garden Delhi after 2days while she is driving smoke came out frm bouant after inpect she found the problem frm cluch plates showroom teem never coprate with her plz help her her name is Satwant kaur and her cell no is [protected]
                      Thanks
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                        R
                        Rangapalaniswamy
                        from Mumbai, Maharashtra
                        Feb 23, 2016
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                        Address: 642003

                        I bought the car in 2008. It has about 110000 km on it.
                        In low gears ( 1 and 2) the engine quits often. My local Maruthi service provider in Pollachi, Tamil Nadu tried many things. Nothing seems to work.
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                          Aniq
                          from Bengaluru, Karnataka
                          Feb 22, 2016
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                          Address: Sagar, Madhya Pradesh, 470001

                          Hi,

                          i am using Swift VDI and i bought it on 31st May 2014 From Adinath motors, Sagar, M.P.

                          from second day i faced problem of AC water logging inside, 4 to 5 times daily i visited the service center and finally its resolved now again i am facing the same problem, i feel this was not new car it was modified second hand car given to me.
                          Maruti Suzuki India customer support has been notified about the posted complaint.
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                            N
                            Nishad sunil kumar
                            from Pune, Maharashtra
                            Feb 22, 2016
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                            Address: 831004

                            I have booked baleno alpha petrole model on 23 dec 15 from shudha motor Ranchi. At the time of booking person told me that car will be available till Jan 16 end.
                            But now same person is telling that it will available on april 16.

                            All the time he is telling about the few dates only, kindly look into the mater or I am in the position to withdraw booking.

                            Booking no is SOB15000316.
                            Still not heaving any details.

                            my mail id [protected]@gmail.com
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                              R
                              rasheed.
                              Feb 22, 2016
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                              Address: 91

                              Vehicle not starting, while running airport to areacode brake down at pattambi this case informed in KVR MOTORS very bad APPROACH .my vehicle warranty period covered & first party insurance pls need full issue.
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                                R
                                Rajesh kumar24
                                from Chennai, Tamil Nadu
                                Feb 21, 2016
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                                Address: Chennai, Tamil Nadu, 600088

                                I have purchased a new maruti alto k10 last month. As per website mentioned as Arai tested mileage of 24km per litre of petrol. But am not even getting 20. As I expected minimum it should give 20kmpl but actually what I am getting is 14 or 15kmpl. I am not satisfied by buying this maruti car. I don't want 24kmpl also but atleast am expecting 20kmpl. Maruti is providing false advertisement of 24kmpl mileage for alto k10. Hope action will be taken.
                                Regards
                                Rajesh Kumar N
                                [protected]
                                chennai
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                                  neerajrana
                                  from Atraulia, Uttar Pradesh
                                  Feb 19, 2016
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                                  Address: New Delhi, Delhi

                                  Dear manager I book my baleno car in December 2015 agent satisfied me it's delivery on time but it's delay then they don't give my registration fees back.

                                  Bachan Singh rana
                                  [protected]
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                                    D
                                    Debasmita Paschima Kabat
                                    Feb 19, 2016
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                                    Address: Khordha, Odisha, 752050
                                    Website: marutisuzuki.com

                                    I am Basanti Manjari Paschima Kabat.I had booked a car MARUTI SUZUKI BALENO, MODEL-ALPHA on 23rd Nov 2015 but still now I didn't get it. I want to contact him but dey didn't receiving my phone.
                                    Maruti Suzuki India customer support has been notified about the posted complaint.
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                                      Prashanth_Shankar_Narayan
                                      from Bengaluru, Karnataka
                                      Feb 19, 2016
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                                      Address: 560076

                                      Purchased in Celery VXI Automatic in July 2014 after too many followups with dealer BIMAL for close to 6 months of booking.

                                      From time we purchased there has been many complaints. AMT kit has been replaced within 1 year for gear change problem & gear locking problem.

                                      Still many time gears do not get shifted (example vehicle is running in 2nd gear even when speed has reached 50KMPH). Now auto CLUTCH chattering in low gears for which dealer has reloaded software, but problem exists. Front suspension leakage (city ride condition & only 11000 km run).

                                      Really we are let down by Maruti for providing such inferior quality vehicle, as this is my 2nd Maruti vehicle - Regards Prashanth ([protected])
                                      Maruti Suzuki India customer support has been notified about the posted complaint.
                                      Close to 10days, no one from Maruti Suzuki has responded nor BIMAL Auto Agency. Please help ...
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                                        kumar2308
                                        from Gurgaon, Haryana
                                        Feb 18, 2016
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                                        Address: New Delhi, Delhi, 110062

                                        This is to bring to your notice that I am an owner of Maruti Suzuki Swift Car (DL 5C H 6682, Petrol variant). Recently, I got it serviced (date: 6th Feb, 2016) from an authorized service centre of Maruti Suzuki ‘Marketing Times, Okhla, New delhi’. In this service, the throttle body was cleaned by the service men.
                                        During a recent trip that I undertook (on 17th Feb, 2016 after getting my car serviced) to Muzzaffarnagar (UP West), the car came to an abrupt halt. I tried, in vain, to start the engine of the car but the car could not be completely started. Every time that I switched on the ignition, the engine started for a few seconds and then came to a stop (this happened a couple of times at around 3.30 am in the dead of the night, me and my wife being alone). This, to me, was a horrible situation to be caught up in. After repeated failed attempts at starting the engine, me and my wife had to spend the rest of the night inside the car. In the morning, we hired a crane and took the car to a mechanic. We were charged Rs. 1200 by the crane operator and another Rs. 200 by the mechanic. I got to know from the mechanic, that the pipe from the air filter that is connected to the throttle body was loose and that its screws were not properly fastened into the throttle body. This can obviously be attributed to the negligence of the service men at ‘Marketing Times, Okhla, New delhi’.
                                        This level of negligence is not at all acceptable from a company that is India’s number one manufacturer of cars. I became your customer because of your goodwill in the automobile segment but I am now disheartened at the levels of service at your service centers. It seems to me that these service centers are but only a money minting business with no regard given to the consumer.
                                        I would like to state here, that I will take a legal course of action and file a consumer complaint in case appropriate damages (for the loss of money and time, and the mental trauma that it caused) and an official apology (in writing), is not made to me.
                                        Maruti Suzuki India customer support has been notified about the posted complaint.
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