Maruti Suzuki India Complaints & Reviews

I bought the car in 2008. It has about 110000 km on it.
In low gears ( 1 and 2) the engine quits often. My local Maruthi service provider in Pollachi, Tamil Nadu tried many things. Nothing seems to work.

Hi,

i am using Swift VDI and i bought it on 31st May 2014 From Adinath motors, Sagar, M.P.

from second day i faced problem of AC water logging inside, 4 to 5 times daily i visited the service center and finally its resolved now again i am facing the same problem, i feel this was not new car it was modified second hand car given to me.

I have booked baleno alpha petrole model on 23 dec 15 from shudha motor Ranchi. At the time of booking person told me that car will be available till Jan 16 end.
But now same person is telling that it will available on april 16.

All the time he is telling about the few dates only, kindly look into the mater or I am in the position to withdraw booking.

Booking no is SOB15000316.
Still not heaving any details.

my mail id [protected]@gmail.com

Vehicle not starting, while running airport to areacode brake down at pattambi this case informed in KVR MOTORS very bad APPROACH .my vehicle warranty period covered & first party insurance pls need full issue.

I have purchased a new maruti alto k10 last month. As per website mentioned as Arai tested mileage of 24km per litre of petrol. But am not even getting 20. As I expected minimum it should give 20kmpl but actually what I am getting is 14 or 15kmpl. I am not satisfied by buying this maruti car. I don't want 24kmpl also but atleast am expecting 20kmpl. Maruti is providing false advertisement of 24kmpl mileage for alto k10. Hope action will be taken.
Regards
Rajesh Kumar N
[protected]
chennai

Dear manager I book my baleno car in December 2015 agent satisfied me it's delivery on time but it's delay then they don't give my registration fees back.

Bachan Singh rana
[protected]

I am Basanti Manjari Paschima Kabat.I had booked a car MARUTI SUZUKI BALENO, MODEL-ALPHA on 23rd Nov 2015 but still now I didn't get it. I want to contact him but dey didn't receiving my phone.

Purchased in Celery VXI Automatic in July 2014 after too many followups with dealer BIMAL for close to 6 months of booking.

From time we purchased there has been many complaints. AMT kit has been replaced within 1 year for gear change problem & gear locking problem.

Still many time gears do not get shifted (example vehicle is running in 2nd gear even when speed has reached 50KMPH). Now auto CLUTCH chattering in low gears for which dealer has reloaded software, but problem exists. Front suspension leakage (city ride condition & only 11000 km run).

Really we are let down by Maruti for providing such inferior quality vehicle, as this is my 2nd Maruti vehicle - Regards Prashanth ([protected])

This is to bring to your notice that I am an owner of Maruti Suzuki Swift Car (DL 5C H 6682, Petrol variant). Recently, I got it serviced (date: 6th Feb, 2016) from an authorized service centre of Maruti Suzuki ‘Marketing Times, Okhla, New delhi’. In this service, the throttle body was cleaned by the service men.
During a recent trip that I undertook (on 17th Feb, 2016 after getting my car serviced) to Muzzaffarnagar (UP West), the car came to an abrupt halt. I tried, in vain, to start the engine of the car but the car could not be completely started. Every time that I switched on the ignition, the engine started for a few seconds and then came to a stop (this happened a couple of times at around 3.30 am in the dead of the night, me and my wife being alone). This, to me, was a horrible situation to be caught up in. After repeated failed attempts at starting the engine, me and my wife had to spend the rest of the night inside the car. In the morning, we hired a crane and took the car to a mechanic. We were charged Rs. 1200 by the crane operator and another Rs. 200 by the mechanic. I got to know from the mechanic, that the pipe from the air filter that is connected to the throttle body was loose and that its screws were not properly fastened into the throttle body. This can obviously be attributed to the negligence of the service men at ‘Marketing Times, Okhla, New delhi’.
This level of negligence is not at all acceptable from a company that is India’s number one manufacturer of cars. I became your customer because of your goodwill in the automobile segment but I am now disheartened at the levels of service at your service centers. It seems to me that these service centers are but only a money minting business with no regard given to the consumer.
I would like to state here, that I will take a legal course of action and file a consumer complaint in case appropriate damages (for the loss of money and time, and the mental trauma that it caused) and an official apology (in writing), is not made to me.

i hve taken dev
elivery frm kalayani motors nayandahalli delay in delivery of rc book. no post followup by executive mr madhu. not responding my call.

We have experienced some major complaints after buying Maruti Suzuki Ciaz Hybrid car. As per our experienced we have not received proper customer relationship from Maruti Suzuki dealer (Shree Hare kirshna Motor, Mulund West). During the first service of my car MH03BW7633, there were many issues we have rectified such as car washing, interior cleaning and engine check-up and oil leakage which were not done at all. After the servicing there was mistake in the billing because of which we had to pay 1700/- extra. The representative at the service station offered us three coupons because of their mistake in the bill. But after the heated argument we managed to take our money back. On 19th December 2015 while coming from shirdi (Nasik) our car stopped because of the timing belt issue. After checking the issue from local mechanic we came to know there was a leakage of engine oil. As car was not able to move we had to tow the car from shirdi village to nearby maruti service station (Seva Automotive Pvt. ltd, Nashik-422010). Upon reaching the engineers at the service station took our car to check the problem. As per their experience they told us that this is a manufacturing issue, as per their comment there was a problem in the crank oil seal and this leakage lead to cut in the SHVS belt. If this issue was the manufacturing issue then why did the first service station (Shree Hare Krishna, Bhandup) couldn't solved it and if it is not the manufacturing issue then who is responsible for our damaged. If this is the condition of the car after 2 months of buying then what else we have to see in coming months. We have spent almost Rs. 7500/- on brand new car just because of the manufacturing problem which includes towing of car plus keeping the car away from home (Mumbai) at service station (Nashik) to solve the problem. We need an explanation on the service received from the service station (Bhandup) and the major issue which the service station couldn't solved it at first which made us suffer.

Money Spent:

1) Towing from Shirdi Village to Nashik Service station - 2500/-
2) Travelling without car from Nashik service station to home Mumbai - 2500/-
3) Travelling from Mumbai to Nashik Service station for car pick up - 2500/-

Total Expense: 7500/-

Kindly look into this matter as dealers are not giving us proper reply. Please get back to us withing 2-3 days with positive feedback. This is an major issue which we are facing after paying almost 11, 30000/-. Hope we will get positive feedback or else we will have to take further step.

I, Ajitsinh Dabhi have bought brand new Swift VDI (ABS) from Kataria Automobiles Pvt. Ltd., Makarba, Ahmedabad, Gujarat on June-2015. I suffering a lot from the purchasing date. I found vibration problem in my car & complain at Service Center & Head Office, Delhi. I complain 11 times, they gave me temporary solution & afterall they tell me that we can’t found any problem in the car. But actually me, my friends and lots of other person tell me that vibration problem is still continue. There is no authorised person in the company who solve my problem. So I request you to all of you that don’’t by MARUTI products.
One of my friend have Verna (hyundai) car. Befor six months he found a problem in the car. The company resolve it within 1 week. I think Hyundai is the best.
If the company will not give attension on my problem, I am preparing to make a claim in INDIAN CONSUMER PROTECTION BEUROU & Consumer Court.
If Maruti-Suzuki wants to tell me something about my problem, they may feel free to call me on +91-[protected]

I'm Surat Gujarat i have booked Scross car on 22nd Jan 2016 and estimated delivery date is 10th feb 2016 but till not delivery car and not answering proper that when it will delivered by dealer

My name Ashok Rawat ID:I[protected], Invoice No:BR15005624, Date 08/02/16_,
My Job card No:JC15015302,
Model Maruti swift dizire ZXI
My car service not proper, many parts charge in invaice but not fitted like cabin air filter, cover engine under L, seat front coil spring etc, also washing not proper, many complaints not short out, , , , , , , ,

Sir I purchase altok10 vxi car 28 April 2015 kirtikunj automobiles JAUNPUR uttarpradesh registration no UP62AQ 9226 car in MFD defect in front suspantion after jump very tight noise I complain service center kirti kunj automobiles 1st 2nd and third sercvic but not solution my problem I thought go to consumer foram
Please solve my problem for satisfy

Rajesh Soni shahganj jaunpur

Dear Sir
This is to inform you that i had purchased one Maruthi Suzuki Wagon R bearing Engine number MAJEWDES00962292 and Chassis number K10BN7699811 from Your authorised Dealership KVR, Perinthalmanna, Malappuram Dt on 11.12.2015 after exchanging one Maruthi 800 bearing registration No KL11L5850 . But as the validity date shown in the RC was not clear it had retuned back for clearing and I didn’t get Loyalty bonus for an amount of Rs. 20, 000/- .
But correction in registration certificate was delayed due to vigilance raid at Regional Transport Office, Calicut. But now again when i approached the dealership they informed, regarding loyalty bonus, that time period has been over.
My name is Riyas Naha and i am working with Mark motors, the authorised dealer of HERO MOTO CORP LTD at perinthalmanna as Senior Sales Supervisor for 12.5 years.
I hope that you have understood the matter and will settle this issue at your earliest as the delay in submitted the corrected Certificate has not purposely done from my side.
Expecting your favourable reply.
Thanking you
RIYAS NAHA
Mail id. [protected]@yahoo.in.

Hello Sir,

My father is a retired Professor from C.C.S. University, Meerut. After a long time we wanted to buy a car this new year. He's been one of those people who has always considered Maruti Suzuki to be the most trustworthy brand in India. Even though we wanted him to buy a different car he would not go beyond your brand, for him buying a Maruti Suzuki product is like extending the family, just adding a new member.

On 13th of December 2015 we booked a Baleno (Delta Variant) at the Nexa outlet in Meerut. The expected date of delivery given to us was 15th of Feb 2016.

I wanted him to call someone with influence and get the car at the earliest and not wait till 15th Feb as it was supposed to be a new year purchase, but like he's been throughout his life he would not deviate from the rules and asked us not to intervene. He waited patiently for two months.
He called the Relationship Manager there (Claud Francis) on 13th of Feb to check the delivery status when he was told that the car cannot be delivered to him in February and even March was 50-50 chance.

Now I know it for a fact that some cars booked later than ours have already been delivered. I or my father neither have the time nor the inclination to collect proofs of the people who have got those cars. I am sure you at Maruti Suzuki have a system of checking that internally.

The fact of the matter is it's getting a little painful to be neglected only because you don't prefer to go out of the way, which is the common norm in our country. I expect you to kindly tell us what is the best way forward for us. There are so many questions, should we cancel the booking and go for some other company? I know one cancelled booking or one potential customer lost is not gonna make any kind of dent in your revenues but I am sure a man of your stature fully understands the value of a single customer. Should we just silently wait, now that we have waited this long and continue to be humiliated and feel small because that is the kind of experience that this transaction has been.
Both o[censored]s are a little confused and perplexed. Please help us decide the future course of action.
We would be highly obliged.

Harsh Vardhan Pundir
S/O Dr. Jagdish Kumar Pundir

I had booked our swift vxi car on 3 dec 2015 that time consumer discount is Rs. 15000 but that time due to shortage of cars, waiting time of 2 months given . On 21 jan 2016 from dealer it is confirmed that our car is ready but as we need financial loan, all procudeure took 10 days . so the procedure completed in feb first week . in which dealer is saying consumer discount is Rs. 5000 only. That means if i got my car in dec 2015 . i will be having total price Rs. 10000 less than which I paid now.
kindly do the needful to avoid such loss of consumer as maruti suzuki having good name in market, and people are waiting for 2 months waiting list . then you should take good care of the people todays competitive market.

Hi I am Mahesh Bhosale.

We had booked Maruti Suzuki Baleno Silver Alpha Peetrol-Metalic 1.2 Petrol variant on 3rd week of Nov 2015 at Sai Service, Ssakal Nagar, Baner Road, Pune and paid an advance of Rs. 11000.00. Car was booked on my wife's name - Sanchita Jadhav. Relationship manager name is Shubham Mehrotra. They gave me a booking requisition form duly filled and invoice for loan purpose. They assured me to deliver the car within 45 days. And after a month they said they cannot deliver it until next 3 months. We had already passed the loan and waiting for delivery of the vehicle. I immediately applied for the cancellation. Along with cancellation form I submitted all the documents like booking form etc.

I had seen the well dressed people talking in English with sophisticated customer.
But all this is fake & illusion. I advise customers of Baleno to think twice before you approach any Baleno showroom. Car may sound good to you but the kind of service you will get is so pathetic. You can not get the reimbursement of your own money in case of cancellation. This is an open cheating of the customer. Baleno must be ashamed of having such a mindset. Now I feel I will go to consumer forum to teach these guys a lesson.

I booked a swift dezire car with fair deal dilshad garden Delhi on 31st Jan 2016. Booking time informed that it will take 4-6 weeks but i[censored] installed accessories rs 30000 then will arrange in 7 days. I agreed for accessories also due to compromise myself. Whenever I called exctv told wait I am arranging. Till date I didn't get proper reply. Is it the policy of company for purchase accessories, insurance etc with new car.
Waiting for reply.