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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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Maruti Suzuki India reviews & complaints page 185

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D
drkapilverma
from Indore, Madhya Pradesh
Jan 30, 2016
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Address: Indore, Madhya Pradesh, 452010

I Have owned a vehicle maruti Suzuki swift diesel car . My third free service was due in December 2015 .When i gave my vehicle for servicing at patel motors devas naka showroom the vehicle was not serviced properly and only washed from outside and given back even bonut was not opened .my car no is MP 09 CQ 3464
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    skchanga
    Jan 29, 2016
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    Address: 380050

    I have ECCO CNG car passed as Ambulance. recently there is fire due to short circuit and most of wiring is damaged So. behalf of me M/S JIGAR Mirzapur, Ahmedabad with reference No. 1008 dt. 22/10/2016 with advance money. Yet I have not received my goods. This car is serve poor and Ill person free of cost, due to delayed work is stopped. So tell M/S Jigar Ahmedabad supply immediately
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      A
      Ananya Agarwal
      Jan 29, 2016
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      Parts issue s cross

      Address: 110089
      Website: www.nexaexperience.com

      I am again raising issue against Maruti Suzuki for not having parts available for S Cross. I have already raised one complaint on 9th January with compalint ID 1207974 regarding the same. Now for my Car DL2CAU8796 Maruti S cross Zeta again after the running close to 12000 the problem happens when my Gear Wire Breaks down. My Car has just came from body shop on 14th January from TR Sawhaney Badli Motors, Delhi and this problem cope up. On...
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      shriramsharama
      from Mohali, Punjab
      Jan 28, 2016
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      Address: Yamuna Nagar, Haryana, 135001

      My vehicle no is HR05AE3600 in Hira Motor Garage, Yamuna Nagar for accidental claim on 5/1/2016 claim no is PM00197133 and survey is done. And report is submitted to insurance company but decision is still pending for repair from the company side. please help me in this matter and take corrective action because i am suffering from 20 days for my vehicle repair. My insurance policy is MI Policy.
      Maruti Suzuki India customer support has been notified about the posted complaint.
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        V
        viveksingh1987
        from Chennai, Tamil Nadu
        Jan 28, 2016
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        Address: Lucknow, Uttar Pradesh, 226010
        Website: KTL PVT LTD GOMTINAGAR

        Dear sir/Madam

        I have bought brand new car SWIFT GLORY VDI on 14th December 2015 and after few days I just found that my car clutch plate is not working how it can be possible for a new car that I have drived around near 5000km and after this I am facing this type of problem with a well known brand. Its a basically mental frustration for me . kindly make the arrangement for the exchange of my car.
        Following are the details of my car:

        Car model: SWIFT GLORY VDI
        Car Purchase date : 14th December
        Dealer shop & place: KTL PVT LTD, Vipul khand Gomtinagar, Lucknow (UP)


        Regards,
        Vivek Singh
        [protected]
        Maruti Suzuki India customer support has been notified about the posted complaint.
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          J
          johnosn
          from New Delhi, Delhi
          Jan 28, 2016
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          Address: Chennai, Tamil Nadu, 600074

          Dear Sir,

          Complaint regarding the flood affected car. My name is Mr.K.D JOHNSON from Chennai ( Pallavaram), we have given 3 cars( Celero - TN85 B 4523, Swift Dezire - TN22 CB 3744 and Alto - TN10 Y 1796) to ABT Maruti, Guindy for insurance & service to flood affected car. They lifted car from us on 13.12.2015, but till now no response from their side, what i have to do. I need car very very Urgent. Also please note that Am a regular customer of Maruti Suzuki and suggested many many person also, but now am not at all satisfied with this Company, because no help from Company side in our needy time, mant times we requested concern person for our car but no response. We request you to conform and clear the issue as soon as possible, because already 2 months over, still not even 1 car they released for our purpose. Hence do the needful- Urgent Basis.
          mail id: [protected]@rediffmail.com.
          Maruti Suzuki India customer support has been notified about the posted complaint.
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            A
            Ajay Maini
            from Delhi, Delhi
            Jan 28, 2016
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            Address: New Delhi, Delhi, 110085
            Website: www.bodypaint.gtk

            Maruti Swift Car No.DL8CAH 0917

            This car met with an accident and left with "bodypaint.[protected]@maruti-msm.com"
            for readying.

            Although they have repaired and readied the car at a cost of Rs.99, 136/- inside
            the car, it gives so much noise, that one could not concentrate on driving ;so much disturbing it is. This has already been brought to the notice of the repairer,
            however this is bring to your kind attention for taking necessary action on the
            dealer, to ensure that DUE CARE is given whenever they do any repair job.

            Thanks AJAY MAINI (Mob ; [protected]) 22 Modern Apartments, Sector 15, Rohini, DELHI - 110 085
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              D
              dausa
              Jan 27, 2016
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              Address: Jaipur, Rajasthan

              I purchased a new swift vxi car with extended warranty, insurance, accessories from Jaipur authorized dealer through invoice no. VSL 15001786 dated
              November 6, 2015 .
              I approximately ten times request for registration certificate or relevant documents but no any documents provided to us upto till time by the dealer . unless the documents we suffering popenalties or maximum toll payment. Please provide the documents earliest because 85 days passed.
              Maruti Suzuki India customer support has been notified about the posted complaint.
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                S
                SujithVS
                from Chennai, Tamil Nadu
                Jan 27, 2016
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                Address: 600085

                My vehicle was affected in the chennai floods recently. I got a call from Kapico Maruthi, Koyembedu and towed the vehicle and put in their yard as per their instruction on 19.12.2015. They did not tell about any rental charges for their yard. After 12 days, when i visited, the service manager casually mentioned about rental @500/day, if vehicle is not serviced there. I was really shocked to hear this as by then, it was already Rs:6000 for rent with no work taken up. Further they told that Rs.2500/- will be charged as estimation charges for the work.

                I was forced to give my vehicle in this service centre due to this charges. My vehicle is not taken up for service and is still lying in their yard and getting rusted. The service manager is giving a could shoulder and tells that the vehicle will be taken up for service only when the turn comes.

                I am extremely aggrieved by this situation and never expected such un professional behavior from Maruthi service centre. On one hand they would charge rentals if the vehicle is not serviced in their centre and on the other hand the vehicl is not even taken up for service for the last 40 days.

                I need urgent response from M/s Maruthi on this aspect.
                Maruti Suzuki India customer support has been notified about the posted complaint.
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                  D
                  dev.shubh
                  from Lucknow, Uttar Pradesh
                  Jan 26, 2016
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                  Address: Lucknow, Uttar Pradesh
                  Website: www.marutisuzuki.com

                  Re: Complaint regarding Maruti Swift VDi bearing Registration Number - UP 32 CS 7488

                  This is the Fourth Reminder to the complaint made against Maruti’s Dealership ONE UP MOTORS INDIA PVT LTD, who recently opened a Service Outlet located Plot no 1/5, Patrakarpuram Road, Vineet Khand, Gomti Nagar, Lucknow-10.

                  I’m compelled to write about the Ridiculous Service provided at the Dealer’s end and the Fake process of Maruti towards attending consumer complaints. Series of complaints being made against ONE UP MOTORS INDIA PVT LTD since March, 2015 and I’ve been provided with No proper/upright resolution vis-a-vis the problems/malfunctions in the Vehicle. For instance, the Power Steering is Hard as yet and for this particular issue, I got the Electronic Power Steering Assembly and Controller replaced at the Mahanagar Service Outlet of the dealer mentioned above, as it was getting troublesome to manoeuvre in traffic.

                  In addition to that, the Paid Service which was done on 29th May, 2015 at the Gomti Nagar Service Outlet, has also lost its pace and showing true colors now. The EGR and Intercooler Cleaning was not done properly and I’d got the same done at a different Maruti dealer in the city. Also, I got the Air Conditioner Serviced but it was unable to perform its job well. Upon inspection at another dealer, It was concluded that nothing has been done with the Air Conditioner as well.

                  Both the Front Suspension Arms were changed just for the sake of a tickling noise coming while starting and turning the engine off. But obvious it was that the noise won't disappear and to be very true, it did not. Yes, that particular noise is still there and is an irritant.

                  Now that the Power Steering is hard as a non-power steering vehicle, even after wasting a sum of 40, 000/-INR, I need you people to put the OLD Power Steering Assembly into the vehicle and REFUND all my dues with kind.

                  Analyzing the above mentioned facts, It is clear that all the Jobs are performed only on the JOB SHEET/INVOICE to withdraw the hard earned money of the customer and nothing is being done in the Vehicle. The entire Management of the Dealer and the Company is involved, well-versed and sound of the same. Is this what India's Largest Car manufacturer Maruti calls "WAY OF LIFE"? Loser you're, loser
                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                    D
                    dev.shubh
                    from Lucknow, Uttar Pradesh
                    Jan 26, 2016
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                    Address: Lucknow, Uttar Pradesh
                    Website: www.marutisuzuki.com

                    Complaint made against Maruti’s Dealership ONE UP MOTORS INDIA PVT LTD, who recently opened a Service Outlet located Plot no 1/5, Patrakarpuram Road, Vineet Khand, Gomti Nagar, Lucknow-10.

                    I’m compelled to write about the Ridiculous Service provided at the Dealer’s end and the Fake process of Maruti towards attending consumer complaints. Series of complaints being made against ONE UP MOTORS INDIA PVT LTD since March, 2015 and I’ve been provided with No proper/upright resolution vis-a-vis the problems/malfunctions in the Vehicle. For instance, the Power Steering is Hard as yet and for this particular issue, I got the Electronic Power Steering Assembly and Controller replaced at the Mahanagar Service Outlet of the dealer mentioned above, as it was getting troublesome to manoeuvre in traffic.

                    In addition to that, the Paid Service which was done on 29th May, 2015 at the Gomti Nagar Service Outlet, has also lost its pace and showing true colors now. The EGR and Intercooler Cleaning was not done properly and I’d got the same done at a different Maruti dealer in the city. Also, I got the Air Conditioner Serviced but it was unable to perform its job well. Upon inspection at another dealer, It was concluded that nothing has been done with the Air Conditioner as well.

                    Both the Front Suspension Arms were changed just for the sake of a tickling noise coming while starting and turning the engine off. But obvious it was that the noise won't disappear and to be very true, it did not. Yes, that particular noise is still there and is an irritant.

                    Now that the Power Steering is hard as a non-power steering vehicle, even after wasting a sum of 40, 000/-INR, I need you people to put the OLD Power Steering Assembly into the vehicle and REFUND all my dues with kind.


                    Analyzing the above mentioned facts, It is clear that all the Jobs are performed only on the JOB SHEET/INVOICE to withdraw the hard earned money of the customer and nothing is being done in the Vehicle. The entire Management of the Dealer and the Company is involved, well-versed and sound of the same. Is this what India's Largest Car manufacturer Maruti calls "WAY OF LIFE"? Loser you're, loser. I'm not gonna spare you people unless this issue gets sorted, be it whatever. Mind you me, Maruti!
                    Maruti Suzuki India customer support has been notified about the posted complaint.
                    Jan 26, 2016
                    Updated by dev.shubh
                    Complaint regarding Maruti Swift Vdi bearing Registration Number - UP 32 CS 7488
                    Jan 26, 2016
                    Updated by dev.shubh
                    Complaint Regarding Maruti Swift VDi bearing Registration Number - UP 32 CS 7488
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                      A
                      Ahmd Nisthar
                      from Thiruvananthapuram, Kerala
                      Jan 26, 2016
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                      Address: 1602
                      Website: 0471-2321980, 0471-2321991

                      My Maruthi Alto Car No. KL01-AU613/ 2008 model . 2 MRF Tyres number [protected] & [protected] stolen ( by replacing very old tyres) while servicing & patch works done in INDUS MOTORS SERVICE STATION, METTUKKADA, THIRUVANANTHAPURAM. I used this vehicle very rarely and hence (the Kilometre stood at around 15000 only at the time of incident) it was noticed few days after. immediately I called the Workshop Manager again and again but she didn"t respond positively. On my enquiry it has come to my notice that several similar incidents happened regularly in the same INDUS SERVICE STATION, situated at Mettukkada, Thiruvananthapuram. The vehicle was in the custody of the above garrage for few days. At that time the front tyre (right) & new steppiny tyre replaced by very old & the same numbers (of new tyres stolen) fabricated as [protected] & [protected]. The first one is the steppiny tyre never used since 2008 but no grip showing the same number fabricated in the retreading center. The matter has complained to Mr. Naveen mobile no.[protected] by sms on today. Date of incident was 22.12.2014. Due to this reason we stopped the service from INDUS MOTORS.
                      Maruti Suzuki India customer support has been notified about the posted complaint.
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                        P
                        param mali
                        from Alwar, Rajasthan
                        Jan 25, 2016
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                        Address: 307026

                        I have booked celerio zxi silky silwer color on 8-1-2016 at aburoad from navneet motors.that time dealer Mr trilokji told me that car deliver on[protected] but car not deliverd .now dealer said that car will be deliver on[protected] .what is this ?? my bank D.D. is ready for navneet motors .plz do something
                        Maruti Suzuki India customer support has been notified about the posted complaint.
                        very bed experiences with maruti suzuki customer care .till today my complain was not solved
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                          Kudachi Accountant
                          from Bengaluru, Karnataka
                          Jan 25, 2016
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                          Duplicate invoice copy

                          Address: Belgaum, Karnataka, 591102

                          I need duplicate invoice copy of my car Maruti Suzuki A star,
                          Car No : ka32 M7457
                          Chassis No: MA3EPDE1S00108997
                          Engine No : K10BN1006129
                          Reg Date : 09/03/2009

                          Email ID :[protected]@rediffmail.com
                          Mobile No : [protected]...
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                          Aravi1983
                          from Agra, Uttar Pradesh
                          Jan 25, 2016
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                          Address: Lucknow, Uttar Pradesh, 221010
                          Website: www.marutisuzaki.com

                          Dear sir
                          This is Aravind upadhyay from varanasi. I was selected Maruti Baleno from nexa Gomti nager Lucknow. I booked baleno delta 1.2 patrol and deposit 2.18 lacs for the car. When I was booked than car was available in one month but now they are saying that you can go Honda Jazz for purchase how they can say it because they are dealer of exclusive Maruti. The concern person is telling me that car is waiting 6 months but you can take Honda in a month. Contact person name Abdul Rahaman.
                          Now I am requesting you to if they can't give car than refund money and I will purchase Hundai elite now.

                          Aravind Lochan
                          +1 photos
                          Maruti Suzuki India customer support has been notified about the posted complaint.
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                            Bhargav Kantaria
                            from Rajkot, Gujarat
                            Jan 24, 2016
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                            Address: 360005

                            I was driving from Rajkot to Jamnagar in my SX4 where at a stretch of 50km my gears were blocked and i experienced a car breakdown due to breakage of Clutch Wire. I dont know how and why but i had just got my car back from the company garage just a day before my trip.

                            how do u compensate for a life threatening incident.
                            Maruti Suzuki India customer support has been notified about the posted complaint.
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                              Arung1233
                              from Mohali, Punjab
                              Jan 24, 2016
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                              Address: Chandigarh, Punjab, 160002
                              Website: Maruti complaints

                              Dear Sir, I purchased CIAZ Hybrid car on 15/10/2015 from AUTO PACE industrial Area Phase 1 Chandigarh .After some time its Hybrid function is not working properly, sometimes it works & many a days it won't work.I informed about this feature to AUTO PACE service center people in Chandigarh & also had been there Three -Four times but the defect still remains.Now they said people from Delhi will come & do the needful.The problem persists from December 2015 but till date it has not been resolved so far.I want it to be rectified immediately.

                              ARUN GUPTA
                              #1233, Sector 48 B Universal Enclave
                              Chandigarh-160047
                              [protected]@yahoo.co.in
                              Maruti Suzuki India customer support has been notified about the posted complaint.
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                                prashanth.se
                                Jan 24, 2016
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                                Address: 603103

                                Recently I purchased maruthi swift from Abt GUINDY which is full of problems. My q is that showroom people are also unable to understand the problems. Unefficiency might be one of the reason for that.
                                Worst
                                Worst service everything I have to tell them no proper knowledge towards the product fooling the customers verybadly in return prior to fix. They ask us to give the written feedback as they are more concerned towards the complaints from maruthi udyog
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                                  avinashzoo12
                                  Jan 24, 2016
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                                  Address: Jammu, Jammu and Kashmir, 180006

                                  My krishan lal sharma, i hv already submitted a complaint but nothing has been done to sort out my problem.
                                  My complaint no.[protected]
                                  Maruti Suzuki India customer support has been notified about the posted complaint.
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                                    rheaj
                                    Jan 24, 2016
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                                    Address: Kolkata, West Bengal, 033
                                    Website: marutisuzuki

                                    I mr parvez ali residing at 1/3/h braun field row..purchase a maruti wagon r vxi on 23rd dec 2015..from premier car world kamarhati dealer...but till date no registration done no number ...no tax token yet recived i m unable to drive the car without number plate...so wat to do now plzz suggest me...plz help me now i can sell the car also...i m very much shocked so big company like maruti is doing this type of fault...
                                    Maruti Suzuki India customer support has been notified about the posted complaint.
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