Maruti Suzuki India Complaints & Reviews

Sir, I have purchased WagorR VXI on 08.11.2015 from PEBCO MOTORS LIMITED, Jamshedpur as per details given below:- 1. Value of WagonR VXI Rs.4, 46, 513.00 Less: Rs.513.00, Net Rs.4, 46, 000.00 1. Amount Received by PEBCO MOTORS LTD. Rs. 4, 46, 000 2. Invoice No. VSL15000759 DT. 08.11.2015 Rs. 385614.00 3. Debit Note No. VOU15001241 DT. 08.11.2015 Rs.30899.00 4. Rs.385614.00+Rs.30899.00 = Rs.416513.00 5. Difference Rs.[protected] = Rs.30, 000.00 (Cheated by PEBCO MOTORS) Payment Details: Cheque 11000.00 Bank Loan 270000.00 Old I10 Car 165000.00 Please do the needful and oblige. Thanking you, Yours Faithfully Shishir Kumar Mishra Jamshedpur, Jharkhand [protected] email Id: [protected]@gmail.com

My Car No. is JH05BB1031. I bought same from Pebco Motors, Jamshedpur. My insurance renewal date was 17th Nov'15. I received a call from Pebco regarding payment of my insurance premium which I agreed. Thereafter, I contacted Pebco for payment details through out the period from 15th Nov'15 till date. My woes started from here. I was not provided details vide mail. After regular follow up I obtained the account details of Pebco on my initiative. Thereafter, I have been requesting for hard copy of my policy as well as soft copy. Despite commitment from Pebco representative nothing has happened. I have been driving my car post 17th Nov'15 without insurance copy. I am frustated with the way Pebco is acting in this issue. As you are aware about Motor Vehicle rules for not having insurance copy in hand while driving the car, I request for immediate resolution. Regards, Avijit Mohan Bhattacharya

I have purchased Celerio VXI AT from Patel Motors, Indore on 9th November 2015. I have complained regarding seat cover that I purchased as accessory. The back side cover was torn from back side. I have not seen that at that time. When I noticed it I complain to Patel Motors verbally. But unfortunately I could not get any response. So please register my complain & resolve it.

My vehicle MH12GZ0364 was breakdown 19th Nov 2015 and repair quotation was given off 1ST 45000/-WORK DESCRIPTION 1) Timing Chain.2)camshaft, 3)16Valve 4)Head Laping 5)Head facing . Actual work done :1)Only Timing chain changed and charged 47500/-. We have deposited 20000/- now we have been cheated if bill checked all unwanted parts are changed .which were not in the list and this was not intermediate or confirmed from me This work checked from outside it is not more than 12000/- My Name Sandesh Mohan Kamble Cell No [protected]

My car Swift VDI Reg. No. MP 43 C 2673 is being regularly serviced and checked at your authorized service centers. The engine of my car was ceased in June 2014 which was attended thereafter by Rukhmini Motors Ujjain. As per your service experts, the problem occurred due to leakage of engine oil. Recently in Aug 15, my car met an accident and was attended & checked thoroughly by Patel motors Ratlam, including engine oil etc. Now in Nov 15, my car suddenly started to make abnormal sound while running. It was seen at patel motors Ratlam and again they are saying that there is an engine breakdown due to oil leakage. My complaint is that when my car is being periodically checked up at your authorized service centers, then how does the engine of the car is getting ceased due to oil leakage in running conditions ? especially when it is not hit by anything. Why such major engine failures are occurring so frequently ? I have been made liable for undue maintenance & repair costs despite of periodic check up. Therefore, the matter may kindly be investigated and informed to me with technical evidences. My e-mail ID is skol.[protected]@gmail.com

Very painful and pathetic experience at k p automotive while giving my sx4 on service this is the last time I am giving my vehicle on service to kp automotive jaipur, nobody is bothered there about customer vehicle and timings, we are loyal customer of maruti but it seems the service staff doesnt care, such a pathetic experience even I decided not to purchase any maruti model in future. They have taken hefty charges but the service is very very unsatisfactory with many complaints left unattended, plus vehicle delivered without proper washing Had send my complaint to maruti HO also but they also forwarded the same to dealer to resolve instead of taking any action. I am planning to go to consumer forum now.

I m dr.arib rehman from shahjahanpur u.p I booked wagon r vxi to local dealer sumitra motors they did not provide me my order even after reminding twice thrice and even not give me any response this response disappointed me a lot and give me discomfort

Hi, My car is repaired in Jammu Vechileads workshop in June'15 after repair i found that there is marks of paint spread everywhere in my car interior. after compaining they polished my car and told me that every thing is ok and it will never reflect again but with in 4 month the marks of paint again reflecting on interior every where and my new car interior looking very odd & dull. now my car in VEchileads workshop again same issue from last two week but they are not providing any solution & maruti people not bother to contact me regarding my complaint raised twice & thrice on maruti portal Complaint number [protected]. now i am trying to contact you to help me to provide solution of my complaint. My car no. is JK02BG3948, My contact No. [protected] my mail id is karan.thakur.[protected]@gmail.com

I sandesh harmalkar from goa anjuna. i have booked car to sai service mapuca dattawaddi on 17/11 2015 they have promised me to deliver the car on 29/11/2015 and sale exicative have said that when that car stock come in first preferance for me but they denied to give that and deliver car to other cusomer.till date they have not given the car. they have already recive my dimand draft.

My Self is Vipin Singla. I have purchased a New Wagon R Stingray from Tanya Automobiles, Meerut on 30th July 2015. The vehicle Delivered to me is a defected piece. Problems Auto locking was not working. 4 wheels on the car are Alloy wheels however the stepeny is not an Alloy Wheel, however the dealers sales person has told us that all the car is having all alloy wheels Power Window is not working properly Within a period of three months of Purchase Its Engine Bolt has been broken Its Mounting of Gear Box has been broken within a period of 3 and 1/2 months its one of tyres has been blasted when my vehicle was parked in front of home. More over the body of the vehicle is making noise when driving on the road. I request to the concerned authorities to please look on this matter and provide me justice. i have taken a loan of Rs.4.00 lacs to buy this vehicle and deposited Rs.1.00 lakhs for its down payment. I have collected this money in a tenure of 3 years to purchase a new vehicle. however the dealer and the company has delivered me a defected piece against my payment of Rs.5.00 Lakhs. They have cheated with me. As of now i am afraid of this vehicle, i cant travel with my family out of station because i have no trust on this vehicle that what will happen, at what time. i have purchased this vehicle for the convenience of my self and for my family. but now position is this one that i m afraid of this vehicle. that at what time what will broken i dont know. i m mentally stressed with this vehicle. My Vehicle Number is UP-15-BU-2786. Request u to please help me by providing justice to me. Thanking you Yours faithfully Vipin Singla [protected] Meerut

Dear Sir, I have purchase a Marti Wagon R from M/s. Bhatia & Company on 21.10.2015 and running only approximate 800 Kim's. While I was coming to my work place for duty on the way at Highway Road the car tyre got damaged on 18.11.2015. I contact M/s. Bhatia & Company for replace the defective Tyre but they sent to me a Authorized Dealer of Apollo treys (M/s. Mahaveer Tyre Company) Kota. They have promised me to replace the Tyre but after 10 days the Mahaveer Tyre Company has refused me to change the Tyre. I am very surprised and shocked that they have not change my vehicle tyre. Please look into the matter and arrange to replaced the Tyre immediately. After repeated follow up from from M/s. Bhatia & Company but they are not given me satisfied answer and not replaced the tyre. I request you to kindly look into the matter and arrange to sorted out my complaint at the earliest. My email address [protected]@gmail.com Address : Balkishan Malav 229 A Talwandi, Kota 324 005 Mobile No. [protected] Kota

I had booked swift dezire in Automotive dealer of maruti suzuki in Nashik. I cancelled booking because now the new launch of maruti baleno because d car in which i am interested now. But the amount of Rs 5000 not refunded to me by vinod patil employee in Automotive who approached me for booking. Now this is more than 15 days I apply for cancellation with cancelled cheque. Dr Samarth Deshmukh

Maruti Udyog Limited — Car (Wagon r stingray vxi) purchased new wagon r stingray delivered defective piece 1 Review Si Singla Vipin on Dec 1, 2015 Add a Comment Mark as Resolved My Self is Vipin Singla. I have purchased a New Wagon R Stingray from Tanya Automobiles, Meerut on 30th July 2015. The vehicle Delivered to me is a defected piece. Problems Auto locking was not working. 4 wheels on the car are Alloy wheels however the stepeny is not an Alloy Wheel, however the dealers sales person has told us that all the car is having all alloy wheels Power Window is not working properly Within a period of three months of Purchase Its Engine Bolt has been broken Its Mounting of Gear Box has been broken within a period of 3 and 1/2 months its one of tyres has been blasted when my vehicle was parked in front of home. More over the body of the vehicle is making noise when driving on the road. I request to the concerned authorities to please look on this matter and provide me justice. i have taken a loan of Rs.4.00 lacs to buy this vehicle and deposited Rs.1.00 lakhs for its down payment. I have collected this money in a tenure of 3 years to purchase a new vehicle. however the dealer and the company has delivered me a defected piece against my payment of Rs.5.00 Lakhs. They have cheated with me. As of now i am afraid of this vehicle, i cant travel with my family out of station because i have no trust on this vehicle that what will happen, at what time. i have purchased this vehicle for the convenience of my self and for my family. but now position is this one that i m afraid of this vehicle. that at what time what will broken i dont know. i m mentally stressed with this vehicle. My Vehicle Number is UP-15-BU-2786. Request u to please help me by providing justice to me. Thanking you Yours faithfully Vipin Singla [protected] Meerut

I had driven the car from Bangalore to Tinsukia, Assam after which I had given the car for service (paid service) in Vishal car world pvt ltd, Tinsukia in the month of May. Entire oil change was done. After the car was handed over to me (“without a test drive”), I noticed that the fuel indicator does not turn off and shifting of gear isn’t smooth. I called up the service advisor (Mr. Gurung) immediately and explained him the condition and he asked me to take the car to the workshop next day. Next day the car was examined and I was told that the fuel tank needs to be cleaned and the clutch and pressure plate also needs to be changed. The same was done. After the car was handed over to me “again without a test drive”, I noticed that the problem remained the same. I again informed the service advisor and took the car to the workshop where they informed me that the gear lever needs to be changed, which was done. The fuel indicator issue was still unresolved. After the car was handed over to me (“again without a test drive”), I noticed that none of the problems were resolved instead there was one more problem added to the list i.e., when the car would be started in the morning, the car starts vibrating (missing problem) and the emission of smoke would be too much. I informed the service advisor again and the service for fuel injector was done and the gear box cylinder was replaced. Today when I went to take the delivery of the car and for the very first time I took a test drive (on insisting), I found that none of the problems have been resolved. The advisor like always asked me to take the delivery of the car and drive for some days and if any problem occurs, they are there to help us. But i disagreed to take the delivery of the car without any resolution of the problems and making any further payment. I have so far paid Rs.25000/- (twenty five thousands) without any resolution. Now the service advisor has advised me that entire engine head needs to be removed and inspected which will cost around[protected]/-. Also the fuel tank kit needs to be replaced for the fuel indicator issue. But they are still not sure whether if these will resolve the problems. Another advisor also informed me that this might be a manufacturing defect which we also have started feeling. I request you to take an action in this regards as we are tired following up with the workshop. I want my car in the same state that I had handed over to the workshop. I have made enough payment so far (from May onwards) and all in vain. If no action is taken in this regards immediately, I shall take a legal action against Maruti.

Dear Sir, I have purchased a Maruti Sazuki Swift VDI from Maruti Dealer Trycity Zirakpur.While Purchasing this car they had charged registration fee from us and comitted with me with 15 days you will get your RC.But, till date there is no response to me, when ever i am asking they are saying it will take some more time. So, Kindly help me to get out from this problem. Regards, Sanjay Sharma. ( Mobile # [protected] ) Billing Date- 23.09.15

Dear Concerns, I got an email for interview at Maruti Suzuki. However they are asking for INR 15200 For conducting the interview. I am also sharing the email I'd from where I have got the email [protected]@iiti.ac.in [protected]@engineer.com Request you to take the necessary action against them to avoid any such negative rumours. Rgds, Ambrish Mehrotra [protected]

I booked a Baleno petrol in delta variant (ray blue color) on 29.10.15 (Order no 95NB-57) by making a payment of Rs.11, 000/- . The salesperson whom I talked to was Smijo at T.R.Sawhney Automobiles, Golf course road, Gurgaon. I was promised that car will be delivered within a week. The salesman asked me to pay the full amount if I want prompt delivery. Therefore I paid the full amount of Rs. 6.25 lakh on 4th November of which I paid Rs. 4.25 lakh by cheque and rest using bank finance. I was again told that I will get my car before Diwali i.e. max by 11th Nov. Today is 1st December. I am yet to get my car. Despite repeated calls and numerous visits to nexa, nothing positive has happened. The showroom manager and sales person have stopped picking my call. Is this the nexa premium experience? I am sure a big scam is running underground to take hold of customer's money and earn interest on them. Who knows they might not return anything. Very very pathetic experience. Never expected this from Maruti. People rightly say that switch to international brands if you want good experience. Maruti says - "Count on Us" but let me warn you. Never, ever trust Maruti :( Vineet Kumar Chirania Ph:[protected]

Dear All This complaint is with respect to problem I have faced for the vehicle I serviced through Simran Motors, Plot No 2/8, Mumbai Pune Highway, Sector No 15, Opposite Garden Hote Panvel City, Navi Mumbai - 410206, on 09-Sep-2015 I have given my vehicle for paid servicing having registration no MH-14 DT-9035 on 09-Sep-2015 1) Details of problems given to them in writing (Image attached) Major problem is of wheel alignment and wheel balancing, vehicle goes in right side (Discussed with advisor Raghu) Please note that no tyre rotation has been mentioned anywhere even after that tyre rotation has been done without informing me. After that at EOD bill has been raised for all work done as per Simran Motors(bill attached) In the bill tyre rotation (which advisor himself decided) has been done and charges applied also about wheel balancing and alighnment report for the same not be given even I have asked so. 2) Delivery of vehicle given to me on 09 Sep 2015 itself without doing any work of wheel balancing and alighnment and now car goes in left side and vible due to tyre roatation . 3) I have given complain to Simran motors they asked me to drop vehicle and they ensure to me that work will be done. 4) Again vehicle will be picked by Simran on 15-Sep-2015 5) Again in the evening when call has benn came that work has been done I have taken test ride with advisor Raghu same problem is repeated this time car is going in left side and vible more than it has been done on first instance, then he called technician named Bhau from workshop technician confront the problem and assured me that work will be done tomorrow (16-sep-15) till 12:00 AM, I kept my car in workshop and wait for call . 6) On 16-Sep-15 no call from Simran motors came till 12:00 AM neither technician or advisor call me .I called up @ 2 PM at customer care Simran Motors they checked and call me back and told that car is ready. In the evening on 16-Sep-15 car has been drop by driver at my place with no work done (invoice attched), I have taken trial in front of driver car vible very much and goes in zig zag position. After that I called up advisor Raghu and told him no work has been done, now since he has not done any work of car he told me that tyres are defective and ask me to replace. 7) I have given feedback to them (form attched) no responce till date from Simran Motors. [Now because of advisor, technician of Simran Motors y vehicle has been fully damaged by way of tyre rotation and not doing and kind of wheel balancing and alighnment. Vehicle balance and alighnment has been gone fully. Who is responcible for this ? Simran Motors ? or Advisor Raghu or Technician Bhau ? or Maruti itself because they have given dealership to Simran Motors to give worst service to customers and damaging there cars I want my car to be in original condition as it was given before servicing on 09-sep-15 to Simran Motors, Panvel also charges to be given back (Rs 7660). Damages to be repaired and car loss to be paid Is this kind of worst service given by Maruti to there existing customers ?????????? Awaiting responce atleast from you IMMEDIATELY. Reminder mail sent on 23-Oct 2015 and 01-Dec-2015, till date no response from Simran motors neither Maruti With Regards Raj Patil [protected]

My Self is Vipin Singla. I have purchased a New Wagon R Stingray from Tanya Automobiles, Meerut on 30th July 2015. The vehicle Delivered to me is a defected piece.
Problems
Auto locking was not working.
4 wheels on the car are Alloy wheels however the stepeny is not an Alloy Wheel, however the dealers sales person has told us that all the car is having all alloy wheels
Power Window is not working properly
Within a period of three months of Purchase Its Engine Bolt has been broken
Its Mounting of Gear Box has been broken
within a period of 3 and 1/2 months its one of tyres has been blasted when my vehicle was parked in front of home.
More over the body of the vehicle is making noise when driving on the road.
I request to the concerned authorities to please look on this matter and provide me justice. i have taken a loan of Rs.4.00 lacs to buy this vehicle and deposited Rs.1.00 lakhs for its down payment. I have collected this money in a tenure of 3 years to purchase a new vehicle. however the dealer and the company has delivered me a defected piece against my payment of Rs.5.00 Lakhs. They have cheated with me. As of now i am afraid of this vehicle, i cant travel with my family out of station because i have no trust on this vehicle that what will happen, at what time. i have purchased this vehicle for the convenience of my self and for my family. but now position is this one that i m afraid of this vehicle. that at what time what will broken i dont know. i m mentally stressed with this vehicle. My Vehicle Number is UP-15-BU-2786. Request u to please help me by providing justice to me.
Thanking you
Yours faithfully
Vipin Singla
[protected]
Meerut

I purchased a Swift car from above dealer on 16th November, 15. Services rendered are poor and unsatisfactory. They hardly care for the customer, once he is trapped. Value for the services charged also not ensured. To be specific, I had paid the cost of seat covers along with the price of car and other miscellaneous services but till date haven't received them. Despite several reminders and follow ups they have failed in keeping their promise. I visited the showroom on 26th & 28th November again for seat covers but with no favourable results. The reasons quoted were extremely lame like seat covers are out of stock or staff is unavailable. I am totally disappointed and frustrated by their careless attitude. I dont feel I got the value for money while transacting with Anand Motors.