Maruti Suzuki India Complaints & Reviews

I have ordered for spare parts for my car. They said it will be arranged in 15 days but it took 1 month. And then for the preparation of car it took 1 week but they told only 1 day. Then the servicing was not done properly.. Wheel alignment has not done and they told it completed.. I am charged 35, 000 rupee.. In reddy & reddy motors, tanuku branch

Dear sir, I buy a car of maruti suzuki swift on[protected] but from the date of purchasing i am complaining all the times to the service centre for mistake in the car. Around 4-5 times i take the car to the service centre but the problem is that my car is in service centre from last 5 days with a mistake and every time service centre executive tell me that it will take more one day. I also send the complain to the maruti head office also but no response from there. If maruti is not solving my problem i want to claim on maruti with mental harrased with change of my car. My registeration No - MP09 CS 0634 My No is - [protected]

I m a customer of Maruti Suzuki. I bought a new car Swift Dzire as on dated Dec.2014 bearing registration No: AS01/BQ-0169. After purchasing my car I found problem regarding VVT. My VVT light bling repeatedly and 1st I make a complaint to the Dealer from where I purchased (PODDAR CAR WORLD). For the time being they temporarily solved. But after few days again same problem I faced. Then I went to the nearest Maruti Authorized Service Center (BIMAL AUTO AGENCY). They also did as 1st PODDAR solved. But as the time passing it has been creating daily. But my problem not solved yet. The day before yesterday (17/10/2015) I again went to the BIMAL AUTO AGENCY service center. They kept my car for checking and job card opened as they requested. Temporarily they cleaned my VVT channel and delivered my car yesterday. When I came to my home I checked my inside of the car my pen drive had stolen in the service center and my seat cover was cut by rats. I m totally tensed. This is ridiculous. What the service is this ? Pls solve my problem otherwise I will make a suit file. Pls do needful purpose. From Mr. JAHEER ABBAS SR. ADVOCATE of Gauhati High Court.

The k.p. motors mysore (five light circle) service centre spoiled my access 125 from last five services problems are repeated. problem with getting started. after servicing my bike with in 15days problem is repeated they just try to convince me they would not try to resolve my bike problem last serviced there at 09/10/2015 but in 14/10/2015 at 9.30pm my bike didn't get started when i check my spark plug is not working . after that yesterday 16/17/2015 when i cross checked about it they are not answering correctly they are not taking responsibility. please check it n take a serious action about that otherwise i will contact media and i have the documents from last five months how many times i have repaired my bike at the above mentioned service centre. problem is just repeating.they are doing worst service . my bike details are gvien below; KA55 R4180 last jc no:13J1513296

I had given the vehicle for regular service of 20, 000kms on 11th october to kataria work shop, pal, adajan, surat and service adviser insisted me for cleaning of throttle body die to access carbon on it. After this service my idol rpm is not steady and it goes upto 2000rpm on no accelerator condition. from last sunday my vehicle is under their custody and they are still not able to find the actual remedy for this issue. they are doing all guessing s and trial on my vehicle with no proper solution in their hand. I will request maruti suzuki people to please look into the matter and provide me the necessary solution asap.

I purchase Celorio VXI number HR26 CL 2187 with my wife Mrs. Vibha on 28th Dec.2014. I went Rana motor workshop Rajiv chock for 3rd service Mr. Amil done good job and handover me my car after 08hrs almost whole day spent in agency and spoil my holiday. Then the picture came to know that my car average goes down and it dip till 12-13 km/L and before service it was 20+km/L. I contact with your adviser and he again ask me to come in work shop, I visited again after one week. Your work shop engineer do something and said we need to go on average test drive, Now. They fix a miter and they drive with Ac + Non Ac and they finalize that my car average is 25+. Dear, Maruti recommend the car average 23.5km/L, then how your test driver result came 25+km/l, that great, can anyone believe it, your engineer beat Maruti’s engineer. Again same issue i visit third time and no improvement. Again on 10th Oct. some manufacturing fault and Ac pipe band and whole water gathered and start came inside in my car. I visited in workshop also informed i plan to sale my Maruti fuel efficient car cause of average issue. You guys kept my car two days and again on same day i went long drive and my car average same 12.5km/L. My car is single handed car and drive only 70-80km/h and before 3rd service was same driver and now also same. I think your team unable to identify the issue either I need to visit another workshop, as my friend suggested he also face same issue with his Ritz or I have to sale my Maruti and switch to any another brand or I can use big car on same millage. In My car very short time period, Number Plate issue, Horn issue, Millage issue, Water came inside issue, Ac issue and Ac water issue + and whole day I need to spent in agency which kind of service this is ? Now, I feel shame that new car and every weekend in agency. Please if anyone can fix my car issue I will be appreciate. Regards, Mukesh M.[protected]

Hi I would like to update you that from last 10 days i am getting irresponsible response from one of Gurgaon Maruti suzuki service center. Below i am mentioned the mail which i have sent to them regarding my new car but still not getting any response from their side & also had a word from them so many times so due to their bad behavior i am going to draft a mail to you. Hope will get positive action from your side. Below i have mentioned the mail for the reference hope will get positive action from your side. [protected][protected][protected][protected][protected][protected]-------- From: Mritunjay Dixit Date: Fri, Oct 9, 2015 at 12:22 PM Subject: Irresponsible attitude by showroom & service center To: [protected]@maruti.co.in Hi Team, My self is Mritunjay Kumar Dixit & I am the customer of Maruti family. My vehicle registration number is HR 26 CR 2156 (Ciaz ZXI) bought on 27th Aug 2015. During the 1st service (1st Oct 2015) I never seen that kind of attitude with the service person who belongs to Rohan Motors ( Mr. Sandeep, Lakhir Singh, Mr. Ajinder) as apart from normal service I have updated some issues regarding the car since day one ( Steering hard, Breakable Rear AC vents lock, dirty & scratched rear seat etc.) but their team denied the same & didn't treat the issues. Whereas earlier I already updated the issue regarding the steering during my 1st service but on next day my car steering got locked automatically so I called Mr. Sandeep who attended my vehicle & his team took my car to service center to check the issue than, so from last 3 days my car is with service center team & still they are not able to find out the solution, whereas I have talked with him 2-3 times to know the status but their team response & attitude are very bad. So now I realized that I have got the defective car from Rohan motors & want my car back with proper solution if not than want the replacement. Below I have mentioned showroom & service center details for the reference. So it’s a request kindly take it up this issue otherwise I will log the complaint to the consumer court for the same. Car Model: Maruti Ciaz ZXI Purchase date: 27th Aug 2015 Invoice no.: VSL15001034 Showroom address: Rohan Motors, Suncity Business Tower, Golf course road, Sector-54, Gurgaon Service center address: Rohan Motors, opposite Ardee city, Gurgaon Regards Mritunjay kumar dixit Contact No. [protected]

I took celerio vxi yesterday from Sanei motors. Footpath vendor like executive I have seen in sanei motors name Vikash agarwal. At the time of booking Hide consumer offer for banker of Rs.3500. Committed to give the car with registration. Accordingly I did full payment on 01/10/15 but after that on 12/10/15 he did not able to do the registration within the delivery date. Not even informed the delivery time on the delivery date. I got the car after long waiting of 7hrs. On the delivery date the executive did not met with me. He don't know the basic curse. Why this type of executive maruti has kept for customer dealing of Rs.500000????? After payment of Rs.500000 why I have to face this type of behavior and harassment???????? Is the dealer doing kindness to the customer??

To Ombudsman Officials, This is to escalate an issue which had happened with my wife and me on 11 oct 2015, when we visited Rohan Motors Ghaziabad, Patel Nagar Branch for an ongoing issue about clutch & plate in my car Wagonr vxi that We purchased on 17 July 2015 from same place as mentioned above. We have been facing issue with the Pick up of the car since the day of purchase and we had called to the sales man there and informed about...

This is to bring to your kind notice that I have bought a Celerio Car in the month of January 2015, after driving for a month it started given abnormal sound from right side of car. I have complaint to the Dealer here in Bhutan for several time but no solution has been found from Company side. They have change salient pipe but still the same. Now it is almost a nine months still company has not given any solution. I would be appreciated if you could do necessary action from your side. Pema

I am a consumer of Suzuki Ciaz ZXI+ model, i have recently brought a car through Navnit Motors, Thane & my consumer id is [protected], Order/Invoice no: SOB15002077. I would like to share with you my experience about poor built of suspensions of Ciaz. I am not sure if only the built quality of suspension is poor or the grould clearance is an issue. I have used SX4 before that & did not face any issue with ground clearance. i have experienced Ciaz gets bruised on speed breaker most of the times on the same route where I have driven my SX4 & never experienced such issue on any of the speed breaker. I have even checked with service center during my 1st free service if they could do anything with the suspensions, but there was no positive response. So, this is my sincere request to any buyers who are interested in buying Suzuki Ciaz to consider this negative point before considering the positive points. Sachin Bharti +91 [protected]

my car engine is continuosly creating a sound.this major issue is not solve by workshop and also reginal office. i am very fed up about them .my hamble request is replace my car .so i request you please take immediate action regarding this issue . mamta kumari my contact no - [protected] chassis no - 796052 engine no -1797991

Dear sir

Last Day Dated 11/10/2015 i have visit Your Bokaro steel city jharkhand Showroom To Book Alto 800 LXI, but Miss Behaviour of Sales Person Mr. Sudhir Kumar, Mr. Ravi Kumar, and Mr. Manish Kumar i have stop to Book Maruti Car, this is very bad service from sales staff, Maruti is well Reputed Company But Staff of your Company Is not acceptable

I would like to raise complaint against delear Pagariya Auto pvt ltd, Aurangabad, Maharashtra. i have purchased Celerio ZXI on 25th septembet 2015 I have booked zxi gray colour model but at the time of delivery your executive given me information that due to mistake by logistic department we have ordered white and he convinced me and i dont have other choice after making payment and approval of loan now i came for first service on 10 october and when i have give vehicle at that time i have highlighted some technical issues like gear shifting is not smooth for first and reverse gear gives noise wiper water spray is not set properly clutch setting to be done it is too hard and ac filter installation to be done but when i received the car after servicing it is found that car is in very dirty condition from inside with greacy oily seat covers beige white coloured interiour fiber become black with greace stain all cabin is spoiled with dirt and dust and on door I observed SPITTING spots of GUTKA and next they have not done any clutch setting next they have not done any correction in wiper water spray adjustment nor solved big problem of gear box noise and height of that they have not installed ac filters and the executive given me feedback that it is allready installed one and upone second time after argument he told me that it is not in stock thats why we havent and at the last top of the nonsence i observed that they made dent on right rear side all these problems were seen by your duty officer and attendent of my car and they want to excuse these ones but i want to know how they can cheat the customers and who will recover my money and mental disturbances

Respect sir or madam I owned vehicle maruti-800, bearing Rgno-OR-13-E-2050. 09/OCT/2015 I AM GOING IN NARAYANI motors workshop at Bhubaneswar (Odisha).for change my staring box .after servicing they will charge me labor Rs.1054.00 & tax 14%=approximate.RS 1214.00 .its not afford in common maruti customers . Every times maruti company & dealer also convinced as a maruti Spears, service price in economy. but it was wrong. if i going a local garage for change my staring box .he will claimed maximum Rs 200 or 300 . but maruti dealer claim moor them 4 times &above .Today as all people no know how economy to perches & servicing to maruti suzuki india .product ?

I am manish s pasricha, vehicle no mho4 gm 3551, add:a26 904 happy valley, chitalsar, manpada, godbunder rd, thane w.Mumbai 400610, maha:i had bought this vehicle on 2.8.14 wagon r cng frm excell autovista, bandra west.Frm day one im facing problems in the car.All the times thers vibration in door alongwith failure of shockers(Twice) with problem coming in cng tank and not getting average at all till this present day.Sometimes car used to come to a sudden halt while running which posed very dangerous for the driver.From 80km/hr getting on to 100km/hr the car never used to get pickup which in turn posed a great threat while overtaking.Spectra motors wagle estate thane has been in process of solving the problem but to some extent they are succesful.Major problem still remains.I am getting an impression that a faulty low standard car has been handed over to me.

Hi I am a owner of maruti RITZ VXI model Registration no is DL 6 CP 2536 purchased it on last September 2014, As my third service was due So approached to Magic auto pvt ltd. A-93 Mayapuri phase -2, for servicing for rectification of some problem 1- while changing the gear there was some from gear box, The driver from maruti came to my home, He noted everything like meter reading, Fuel, Scratches on body after that he suggested me to change the oil, align tyre, I agreed only for changing oil not aligning tyre, after that reply from driver was that warranty will not be valid for future as I have taken extended warranty, then when I talked to service center then they confirmed its not like that, then driver took my car to service center and after servicing he delivered the car on same date with broken door visor & Dent on top of the car, Seems like something fallen on top of the car, when I talked to driver, as per driver the dent & Broken visor was already there when he took the car from my home, now I have question to company if car visor was broken & dent was there, why it was not reported he took the car from me, the fact is that it was broken in maruti . Now they have taken my car since 5th October 2015, till today 9th October I have not received any call from them and everyday I am following then & word from them what I hear is I will drop your car tomorrow, but I don’t know when that movement will come to get my car, I think this is the worst serviced that I have got this experience from magic auto from mayapuri. And I will not suggest any one to give a car to mayapuri, & the behavior of the staff is too much rude, if you ask about the status of the car then answer will be “ I am also having car ‘ worst service…. I am to much flustered from their service… Thanks Sudershan MO-[protected]

FRONT MIRROR MIST FORMING defect in front mirror Sir, we would like to tell a complaint occurs in our full option swift dzire ZDI BS IV vehicle(TN 59 BD 3677, Reg.no., AZ545208), which was purchased at ABT MARUTI, Madurai. The complaint is about the mist formed in the front mirror when raining (even wiper used). During rain, with or without A/C, windows opened or closed, however it will be, the mist formed and the road is not clearly seen. Frequently we complaint about this problem to your madurai ABT service station, they are not responding well. Last year, when we told the same complaint to the service station, they replaced the mirror instead of defective one..Eventhough, they replaced the mirror still we have the same problem(mist formed). For this kind of problem occurs in our vehicle, we are not able to make trips to outstation. There is no use by purchasing the full option vehicle. If the problem will not solved...i will suit a complaint to consumer court. Hope you do our favour as soon as possible. Thanking you.

Respect sir or madem I owned vechel maruti artiga vdi which accented past 26 nov all parts which is using to complet my car to repair is already available on the maruti city car satna which is delivered by me on 26 nov he given me promised date 7 of oct in her original job card when I goes to seen my car what is the progress what is tha stutas I am shocked to see that my car is not interning it only park on bodyshop than I goes to asked the citycar employees he asking me about the promise date I reply :- 7 oct so he asked me my customer copy wrote 28 oct as a promise date And he also told me that your promise date so late that why we are not interning This is a carbon copy but promise date writen on ball pen directly Maruti suzuki is working from customer satisfaction I purchased maruti suzuki and I asked to maruti suzuki you reply me how customers satisfied I am totally fadd of city car satna plz take action and also inform me wath going on Note VECHEL NO :-MP17CB2200 After accident 26 nov promising date to deliver my car back is 7of oct which is re correct my agency as 28 oct Regard Adil khan [protected] Thankyou And plz solve my problem as soon as possible

I purchased Maruti swift Dzire Zxi from Jamkash Vehicleades Pvt. ltd. Jammu under chasis No.[protected] and Vehicle Identification number MA3EJKD1S00807070 Dated 27-08-15. After one month Front mirror began to show signs of natural cracks may be due to poor manufacture of front mirror. when contacted Jamkash Vehicleades Pvt. ltd. Jammu they refused to cover the said cracks on front mirror though it comes under natural warranty under natural...