Maruti Suzuki India Complaints & Reviews

I have booked baleno delta petrol car on first day of booking, i.e., on 13/10/2015 morning at Vipul Nexa at sector 63 noida. Even though my booking number is 01 done on first day morning itself, Nexa is unable to tell me, when i will get delivery of my car. I have made full payment for it and my customer id is [protected]. I understand that maruti has delivered few thousand baleno cars in last one month. However, I do'nt understand that maruti is unable to deliver my car even for first booking of baleno car done at vipul nexa noida showroom. Please get expedited the delivery of my ray blue car . My email address is [protected]@gmail.com regards bharat govil mobile [protected]

Purchased through mahindra finance
wageno r
red colour from above mention show room
sales agent was bhabhesh kalita
sales leader was Amarjyoti talukder
i have to reacive 18922+4495 cash
seatcover yet to recive
i been to your showroom thrice
threy just give me date only
scratch card yet to reciv


name MALAYA DEVI

Sir, I have purchased a new car (Maruti Suzuki D'zire JH08D4927) from Premsons, Ranchi on 12 Nov 2014. After first service problems has been received in my car (Starting problem) . Car has been landed to Jyothe Maruti service center Bhubaneswar . Car was 15 days with center and problems has been rectified and signature has been obtained on 39000 bill . After running 25 kilometer car has been stop and I inform to center about the problem . Car has been started by pushing and kept in my home . I informed to center that I will not coming and then they took my car . Again after fifteen days I went at Jyothe Center and signed the bill of Rs. 37000. After one month I feel that car is taking much time to start but I did not landed and continue with problem in car. Just before on completion of one year I landed my car to Narayani motores Bhubneswar to rectified the problem. He checked the car and done some thing in car with the help of laptop and told me now it is ok. After 10 kilometer I stop my car to take some thing in market and then again feel that it is taking much time and problem is still the same. Finally on 08 Nov 2015 I landed my car again Narayani motors Bhubneswar for rectification the engine problem as well as insurgence problem . Today I have complete 15 days and case is still is pending.
Sir, I am suffering last one year after involving 7.5 lakh and now I want this problem should be resolve. After one years experience I feel that there is a major problem in engine . So I want to replaced my car. Before I went to Consumer count I want to resolved the problem. I am not interest to file any case against you because I know that Maruti is reputed firm but f my problem will not be shorted out as I want then I have to go further forum to resolved my problem.
Sir please look nto problem and resolved the pending issue .

Arun Kumar Chaturvedi
[protected]

Dear Maruti I have bought this Maruti swift vxi (MH43 AR 2464) CHNO: MAEHKD1S00574915 in June 2014, during the rainy season in Mumbai i noticed that in the both the front lights and back lights the moisture has accumulated and this i conveyed and show to the maruti authorized dealer M/s Automotive (navi mumbai) who had come for the 1st free service of my vehicle and the person told me that these should not happen and these lights should be replaced, I went to the dealer M/s Automotive (Nerul- Navi Mumbai) from whom i bought this car, they refused to change the lights they told me that there is written document from Maruti if there is any moisture in the head lights or the tail lights then you have to switch on the lights for 1 hrs and if the moisture evaporates then maruti will not change in warranty. I have taken extended warranty for this maruti vehicle now i feel that maruti has cheated me on the warranty issue, i told the car dealer that if these lights chrome gets corrode after 4 years when my warranty expires then what shall i do, i have to pay from my pocket to change these lights. Earlier i had wagon r and since i have confidence in maruti i bought swift vxi, i had other options also to buy different makers cars but since i always feel good with maruti that why i bought maruti again but after this rude behavior of the car dealer and maruti double standard i have to think twice to buy a maruti again. regards Bhupinder singh sayana

Ref.booking no.SOB15001962 dated 03/nov/2015 for ciaz_Zdi+RS, Coiour . D brown. at FORT POINTAUTOMOTIVECARS PVT. LTD., My earlier complaint no. [protected]. Dear sir/madam. i have done booking of above car with referred showroom.on 03/Nov./15. as per verble promise & order booking, i was to vehicle delivered on 22\Nov.\2015. but there was no intimation about delivery n when we went to showroom, we were told that as there is a problem with the manufacturing unit, the vehicle will be delivered tentatively after two to three weeks. sir i m your old customer. as you check in your record, i had SX4 ZDI, esteem lxi. i had high respect n was proud to have your product. but this type of reply was heart my feelings n respect for the company. please look in the matter n reply me soon as i may have to cancelled the order n go for Honda or such company product. thank you very much. prabhakar naik. (MOB)[protected]. E-MAIL. [protected]@hotmail.com

I brought alto 800 car from muneer cars, hospet, karnataka . Exchanged my old vehilcle ( matiz ) for 38000 rupees and i have given all the required documents on 20 october 2015. I paid full payment for the new car but i didn't get refund for exchanged car . Showroom people has informed me that they will send the amount by RTGS, still after 1 month they are not giving proper reasons to hold my money.

have given booking amout of 5000 on[protected]. And full amount of dd on[protected].they gave me invoce and insurence on[protected]. The gave delivery at[protected]..and after delivery i didnt get rc book and permit of my vehicle coz of this i m anable to drive my vehicle. And the customer service was not responding properly. soo plzz ensure me what do to.. i got losss of 1 month of income of my vehicle and driver payment...

I bought Access 125 on 16 March 2015 from S K Wagholi Suzuki, Pune. with 5 years warranty Since 1st week scooter engine is switches off after few meters on its own, the moment I press break, engine is switched off. The moment scooter goes over speed breaker, engine is switched off, this is quite annoying and dangerous. I have being giving scooter for servicing regularly. There are several times when scooter has stopped in middle of the road and other vehicles almost have come and about to hit me from behind. This is Safety issue. I have shown to service center several times however there is no solution. Today because of this engine switch off issue, my 2.5 years kid fell down, I am very upset. It was big mistake to buy Access 125. Do not every buy Access 125 scooter, they are cheats. Safety and security is big issue. Second problem is very poor mileage of 10 km initially and now it is 20 km, service center says this happens because it is new scooter, however its has being over 6 months, still mileage is about 20 km which is really poor.

Today i got a col from maruti suzuki.tey told me that you are selected for maruti suzuli at the post of maintenance training engineer and told to come on interview held on 26th nov. at shekendra bad road near bodla hospital .and also said tey will take 999rs after the selectio in company so you oly say sir should i go to the further company for job or it is fraud?

I just purchased a k10 maruti Suzuki vxi from jamkash vehicleads in Oct.2015 and had sought the delivery of the car fixed with all accessories along with keyless remote. However I found the keyless function of the car not working to the convenience as while coming to stop of the car the doors don't open unless the key is removed from the ignition slot. On complaining to the agency in this regard I am told the feature is inbuilt and cannot be fixed by the agency. I would seek to know if the flaw is a manufacturing defect or is caused due to agency negligence. Plz look into it.

From
jishnu manoj
vehicle no.kl 26 f 4949 (swift ldi)
chasis no.MA3FHEB1S00799570
ENGINE NO.D13A2502955
pandalam
mob no.[protected]
hello sir
on my way to karunagappally my vehicle (swift ldi ) suddently stops and and i tried many times but no result. then i contact indus motors sasthamkotta, bharanikkavu, kollam district, kerala and they came and took my car to their workshop and they told me that they will check and inform tomorrow.i purchase this car on 06/03/2015 and it runs 18000 kilometers only. i did not delay any services till date.so please take necessary steps to clear the problem as early as possible.
thanking you
regards
jishnu manoj

Dear sir,
I m Devender customer of Maruti Suzuki Baleno Delta Petrol granite grey. I booked Maruti Suzuki Baleno on 23 Oct 2015 from Nexa c-11 sector 1, Noida U.P. I booked car by of Rs11000/-(Eleven Thousand only) cheque no. 47416 of Allahabad bank favouring Rohan Motors Ltd, contacted with Mr. Ravi Kumar. He promised me to deliver me the car upto 18 November 2015. This car was being gifted to me by my in law's on my sagai function on 18 Nov2015. I had explained this to Mr. Ravi Kumar at the time of booking. With reference to there quatation S.No.145 dated 27Oct2015 of Maruti Suzuki Baleno delta Petrol granite grey of Rs 6, 32, 717/-(Six lac thirty two thousands seven hundred and seventeen only) i gave him banker's cheque no.211773 dated 6Nov2015 of Rs5, 99, 842/-(Five lacs ninety nine thousands eight hundred and fourty two only) favouring Rohan Motors Ltd on 7Nov2015(Insurance amount and advance amount is not include in this as i told them to do the same from my side), on that day I visited the Nexa showroom and had meeting with Showroom Head, Mr. Ravi Kumar and Mr. Harish they said Maruti Plant would be closed from 9Nov2015 to 15Nov2015 so there will be no dispatch from Maruti plant So they are unable to deliver car on 18Nov2015 and they would try their best to deliver the car to me upto 18Nov2015, but car have not delivered till today. I came to know that related banker's cheque No.211773 of Rs5, 99, 842/-(Five lacs ninety nine thousands eight hundred and fourty two only) has cleared. After this I contacted to NEXA showroom executive Mr. Harish, I said to deliver the car before my marriage on 26Nov2015, he said you would be first priority of the Maruti Suzuki Baleno delta Petrol granite grey. I am planning to show my in law's gift on my marriage date so that I can save my face and my reputation. Today I contacted to Mr.Ravi Kumar but he said “I will call you after few minutes “ but he did not reply and did not gave the delivery status of car.
I am unaware of hidden happenings and the right stock of car dispatch from Maruti plant and car availability at Maruti or Nexa. Please tell me the reason why there is delay in delivering the car since 23Oct2015. Please help me to escape from this problem and if possible make my deliver of car to me before 26Nov2015.
I am attaching car booking slip, car quatation and my wedding card.

Thanking you
Devender
B-478
New Seema Puri
Delhi-110095
Ph .no.-[protected],[protected]

New Battery problem of car: My car was purchased in Jun 2015. Yesterday, last night i.e. on 20.11.2015, it stopped while parking in a busy center. Though the repair was done, I felt that I was cheated as this problem happened after second free service and car total running was less than 1100 KMs.

Hi, MY name is Vishal Kambli and I have purchased an Alto 800 CNG from your showroom on 9th November, 2015. The car which was delivered to me has a starting problem.. From last 6-7 days I was unable to start the car if it stops running. I thought of escalating this issue once I visit the service centre during my first service but today on the petrol pump I was not able to start the car at all….When I was trying to call Maruti service it was not reachable, as the car was stuck in the middle of the road I was forced to call a local mechanic and identify the problem. Post checking it was to a surprise that the nuts of the battery clamp was not fitted at all and the car was not able to get the current because of which my vehicle use to stop while running. Secondly the kenwood system fitted by you gets restart 7-8 times in day and we have to wait till it starts playing. Thirdly both the back doors are vibrating and a noise comes continuously during driving. Also the wheel cap of front left wheel was lose fitted which I have done the fitting from local mechanic. Please let me know do you people have a serious PDI team or you fool people by delivering such cars and make us suffer after paying you 4lacs. It was very embarrassing to stop a vehicle in a traffic and start working on a silly problem.. I have all the video recording for the reference. I was about to write this mail to Maruti service but Ms Subha from Ghatkoper brach had called and she will picking up my vehicle tomorrow from Rabale to check the issue. You will repair my vehicle now but what about the inconvenience and embarrassment caused because of you people. Do you people take such things for granted????? Regards, Vishal [protected]

My vehicle RJ204300 WAS given for servicing after a long time as i was out of station and vehicle was idle .SURPRISINGLY SERVICE CENTRE AT KOTA INFORMED ON VISUAL CHECK THAT ENGINE HAS GOT DETACHED FROM BODY CHASIS AND PROBABLY BOLT HAS GIVEN THE WAY. This type of problem in my view is of very serious nature and certainly affects safety of vehicle while running.that seems to be design defect.service centre personnels held long servicing time responsible for it but I AM NOT CONVINCED. INVOICE NO BR15007067 DATED 19.11.15. I SHALL LIKE TO KNOW YOUR VALUABLE ACTION.

I purchased a car- model-Maruti Suzuki Ritz LDI date of purchase- 04 Dec 2014 Reg No- HR 26 CL 7386 Dealer - Apra Auto Gurgaon ( near dronacharya metro station) Gurgaon. The promised me an exchange value of my old vehicle as 25000 . but even after one year no refund. by the time Apra Auto has changed to Prem Auto . now the new dealer is not responding positevely. present manage mob no-[protected] (rishi arora), person dealng with apra issues[protected]Sanjay choudhary) is not picking up phone

I would like to invite the kind attention of MSIL regarding a complaint against my Swift Zdi (New Swift April 2015). My car was delivered on[protected] from Pasco cars Pvt Ltd at Gurgaon. My car’s tyres are alloy type except the spare stepney tyre. Normally it is not just for MSIL but for all other leading car manufacturers, if the wheel is alloy type, the spare one will also be alloy. MSIL also followed the same for their top variants earlier i.e. in Ritz Zdi, but the custom is differed in the case of newly launched Swift Zdi, its very shame in this matter, especially a leading car manufacturing company like MSIL.

Just think about a situation of tyre puncture/ in the time of tyre rotation or any other such situation the car is to be run on the spare Steel Wheel, i.e. three wheels alloy and the other one in Dark black smoky steel. I can't imagine such an ugly situation of the car on the road……

What a shame to vehicle as well as to company…..

I think it’s a problem not only for me but for all New Swift Zdi owners and upcoming buyers. So I expect that MSIL will full fill their customers’ desire by replacing such steel wheels with alloy wheels by contacting their customers on top priority. In case if there is any spare tyre fitment related issue in back space, it should be resolved by company.

Kindly concern the same issue as a common. I hope MSIL will resolve the issue at the earliest. I am waiting for your valuable reply and a call for replacing the wheel.

[protected]

I have booked my maruti suzuki vdi granite grey model on 20th October 2015, with an assurance that by 5 days my car will be delivered. Today is 18th November, exactly 28 days and still there is no assurance from Maruti Suzuki when will be my car delivered. The booking amount of Rs 10000 was paid to Tristar Cars Chandrapur. Everytime there is a feedback that vehicles are stuck in Gurgaon factory and cannot be transported.

I have purchased maritime Ritz ldi car dated 19-11-13. With extended warranty. I m facing battery issue in my car from last 20 days. Maruti installed Panasonic company battery in my car. But there is no Panasonic battery strive center available in my area. Pls solve my problem from Lovekesh Mob-[protected]

Manager: Vinay [protected] Team lead: jagadeesh [protected] Executive: Balu [protected] I purchased swift vdi car, registration no KA50 N 1105 from RNS true value on 19/09/2015, while purchasing they told no complaints apart from tyres and they do service before delivering the car. After making the purchase and getting delivery they did not do any service and they stolen two speakers from rear doors, music system was not working and gear has some problems. we observed and told to True value executive, he told to bring the car next week for service. after few days of the service we observed clutch problem. when i checked with local mechanic he told clutch assembly has damaged. true value is asking to pay 7000 to replace the clutch and no one is responding properly, every one is telling to check with other person, no one is ready to take responsibility. I have guarantee and three free service also this problem is there from purchase.I got frustrated with the True value. kindly help to do the need full or please take back the vehicle and refund the money. Regards, Kantharaju ph no:[protected] Email: [protected]@gmail.com