Maruti Suzuki India Complaints & Reviews

This is to bring to your kind notice that I have bought a Celerio Car in the month of January 2015, after driving for a month it started given abnormal sound from right side of car. I have complaint to the Dealer here in Bhutan for several time but no solution has been found from Company side. They have change salient pipe but still the same. Now it is almost a nine months still company has not given any solution. I would be appreciated if you could do necessary action from your side. Pema

I am a consumer of Suzuki Ciaz ZXI+ model, i have recently brought a car through Navnit Motors, Thane & my consumer id is [protected], Order/Invoice no: SOB15002077. I would like to share with you my experience about poor built of suspensions of Ciaz. I am not sure if only the built quality of suspension is poor or the grould clearance is an issue. I have used SX4 before that & did not face any issue with ground clearance. i have experienced Ciaz gets bruised on speed breaker most of the times on the same route where I have driven my SX4 & never experienced such issue on any of the speed breaker. I have even checked with service center during my 1st free service if they could do anything with the suspensions, but there was no positive response. So, this is my sincere request to any buyers who are interested in buying Suzuki Ciaz to consider this negative point before considering the positive points. Sachin Bharti +91 [protected]

my car engine is continuosly creating a sound.this major issue is not solve by workshop and also reginal office. i am very fed up about them .my hamble request is replace my car .so i request you please take immediate action regarding this issue . mamta kumari my contact no - [protected] chassis no - 796052 engine no -1797991

Dear sir

Last Day Dated 11/10/2015 i have visit Your Bokaro steel city jharkhand Showroom To Book Alto 800 LXI, but Miss Behaviour of Sales Person Mr. Sudhir Kumar, Mr. Ravi Kumar, and Mr. Manish Kumar i have stop to Book Maruti Car, this is very bad service from sales staff, Maruti is well Reputed Company But Staff of your Company Is not acceptable

I would like to raise complaint against delear Pagariya Auto pvt ltd, Aurangabad, Maharashtra. i have purchased Celerio ZXI on 25th septembet 2015 I have booked zxi gray colour model but at the time of delivery your executive given me information that due to mistake by logistic department we have ordered white and he convinced me and i dont have other choice after making payment and approval of loan now i came for first service on 10 october and when i have give vehicle at that time i have highlighted some technical issues like gear shifting is not smooth for first and reverse gear gives noise wiper water spray is not set properly clutch setting to be done it is too hard and ac filter installation to be done but when i received the car after servicing it is found that car is in very dirty condition from inside with greacy oily seat covers beige white coloured interiour fiber become black with greace stain all cabin is spoiled with dirt and dust and on door I observed SPITTING spots of GUTKA and next they have not done any clutch setting next they have not done any correction in wiper water spray adjustment nor solved big problem of gear box noise and height of that they have not installed ac filters and the executive given me feedback that it is allready installed one and upone second time after argument he told me that it is not in stock thats why we havent and at the last top of the nonsence i observed that they made dent on right rear side all these problems were seen by your duty officer and attendent of my car and they want to excuse these ones but i want to know how they can cheat the customers and who will recover my money and mental disturbances

Respect sir or madam I owned vehicle maruti-800, bearing Rgno-OR-13-E-2050. 09/OCT/2015 I AM GOING IN NARAYANI motors workshop at Bhubaneswar (Odisha).for change my staring box .after servicing they will charge me labor Rs.1054.00 & tax 14%=approximate.RS 1214.00 .its not afford in common maruti customers . Every times maruti company & dealer also convinced as a maruti Spears, service price in economy. but it was wrong. if i going a local garage for change my staring box .he will claimed maximum Rs 200 or 300 . but maruti dealer claim moor them 4 times &above .Today as all people no know how economy to perches & servicing to maruti suzuki india .product ?

I am manish s pasricha, vehicle no mho4 gm 3551, add:a26 904 happy valley, chitalsar, manpada, godbunder rd, thane w.Mumbai 400610, maha:i had bought this vehicle on 2.8.14 wagon r cng frm excell autovista, bandra west.Frm day one im facing problems in the car.All the times thers vibration in door alongwith failure of shockers(Twice) with problem coming in cng tank and not getting average at all till this present day.Sometimes car used to come to a sudden halt while running which posed very dangerous for the driver.From 80km/hr getting on to 100km/hr the car never used to get pickup which in turn posed a great threat while overtaking.Spectra motors wagle estate thane has been in process of solving the problem but to some extent they are succesful.Major problem still remains.I am getting an impression that a faulty low standard car has been handed over to me.

Hi I am a owner of maruti RITZ VXI model Registration no is DL 6 CP 2536 purchased it on last September 2014, As my third service was due So approached to Magic auto pvt ltd. A-93 Mayapuri phase -2, for servicing for rectification of some problem 1- while changing the gear there was some from gear box, The driver from maruti came to my home, He noted everything like meter reading, Fuel, Scratches on body after that he suggested me to change the oil, align tyre, I agreed only for changing oil not aligning tyre, after that reply from driver was that warranty will not be valid for future as I have taken extended warranty, then when I talked to service center then they confirmed its not like that, then driver took my car to service center and after servicing he delivered the car on same date with broken door visor & Dent on top of the car, Seems like something fallen on top of the car, when I talked to driver, as per driver the dent & Broken visor was already there when he took the car from my home, now I have question to company if car visor was broken & dent was there, why it was not reported he took the car from me, the fact is that it was broken in maruti . Now they have taken my car since 5th October 2015, till today 9th October I have not received any call from them and everyday I am following then & word from them what I hear is I will drop your car tomorrow, but I don’t know when that movement will come to get my car, I think this is the worst serviced that I have got this experience from magic auto from mayapuri. And I will not suggest any one to give a car to mayapuri, & the behavior of the staff is too much rude, if you ask about the status of the car then answer will be “ I am also having car ‘ worst service…. I am to much flustered from their service… Thanks Sudershan MO-[protected]

FRONT MIRROR MIST FORMING defect in front mirror Sir, we would like to tell a complaint occurs in our full option swift dzire ZDI BS IV vehicle(TN 59 BD 3677, Reg.no., AZ545208), which was purchased at ABT MARUTI, Madurai. The complaint is about the mist formed in the front mirror when raining (even wiper used). During rain, with or without A/C, windows opened or closed, however it will be, the mist formed and the road is not clearly seen. Frequently we complaint about this problem to your madurai ABT service station, they are not responding well. Last year, when we told the same complaint to the service station, they replaced the mirror instead of defective one..Eventhough, they replaced the mirror still we have the same problem(mist formed). For this kind of problem occurs in our vehicle, we are not able to make trips to outstation. There is no use by purchasing the full option vehicle. If the problem will not solved...i will suit a complaint to consumer court. Hope you do our favour as soon as possible. Thanking you.

Respect sir or madem I owned vechel maruti artiga vdi which accented past 26 nov all parts which is using to complet my car to repair is already available on the maruti city car satna which is delivered by me on 26 nov he given me promised date 7 of oct in her original job card when I goes to seen my car what is the progress what is tha stutas I am shocked to see that my car is not interning it only park on bodyshop than I goes to asked the citycar employees he asking me about the promise date I reply :- 7 oct so he asked me my customer copy wrote 28 oct as a promise date And he also told me that your promise date so late that why we are not interning This is a carbon copy but promise date writen on ball pen directly Maruti suzuki is working from customer satisfaction I purchased maruti suzuki and I asked to maruti suzuki you reply me how customers satisfied I am totally fadd of city car satna plz take action and also inform me wath going on Note VECHEL NO :-MP17CB2200 After accident 26 nov promising date to deliver my car back is 7of oct which is re correct my agency as 28 oct Regard Adil khan [protected] Thankyou And plz solve my problem as soon as possible

I purchased Maruti swift Dzire Zxi from Jamkash Vehicleades Pvt. ltd. Jammu under chasis No.[protected] and Vehicle Identification number MA3EJKD1S00807070 Dated 27-08-15. After one month Front mirror began to show signs of natural cracks may be due to poor manufacture of front mirror. when contacted Jamkash Vehicleades Pvt. ltd. Jammu they refused to cover the said cracks on front mirror though it comes under natural warranty under natural...

15, Hospital Link Road Eastern Park, Sontoshpur Kolkata-700075 5/10/2015 Consumer Complaint Division Maruti Suzuki Dear Sir/Madam, On 23/08/2015, I booked a Maruti Suzuki Alto K10 VXI model from “Auto Hi-Tech Pvt. Ltd. Kolkata”. Then the full payment of the product was cleared by 28/09/2015 and the product was due to be delivered by 2/10/2015.Unfortunately, the people of this organization failed to keep their word and postponed the delivery date to 5/10/2015 committing to deliver the product with registration done .I am disappointed because I have been harassed by these people repeatedly. There have been issues from the very beginning. First there was misinterpretation of my demands, then they showed me an Alto K10 LXI model and made me do the whole payment insisting that it was the product I am buying and has already arrived in the showroom which was a lie. The person who has been conducting the whole transaction Bikramjit Basu of Auto Hi-Tech Pvt. Ltd. Kolkata was not prepared with his part of product delivery and has been of no good. On the date of delivery also he was unavailable and his replacement was unaware of the deals we have made beforehand and thus failed to deliver me what was promised earlier on paper. This showroom authorities even wanted me to take the car home without registration just by providing me the TC number, which is not legal since it is the responsibility of the company to provide me with the registration number of my car before I can drive it on road. To resolve the problem, I would appreciate you take some serious action against Maruti Suzuki Auto Hi-Tech Pvt. Ltd. Kolkata, as of now they are shaming the Maruti Suzuki name by harassing its customers with such ill conduct and failing in its responsibilities repeatedly. Enclosed are copies of my records. I look forward to your reply and a resolution to my problem, and will wait until 07/10/2015 before seeking help from the India Consumer Forum. Please contact me at the above address or by phone at [protected] or email id – [protected]@gmail.com. Sincerely, Utpal Dey

Dear sir, With reference to the above key no, My Maruti wagonr car(regn no JF 05A 6189) is just 4 yrs old and its key is not working. I have been using different versions of maruiti car but have never come across such problem . This is a case of manufacturing defect . As such I request the company to change the key free of cost. Owner Dr Snehlata Sinha Ph [protected] Mail id - [protected]@rediffmail.com

Purchaser Sri Samarendra Nath Patra Resident of Purulia has purchased a Second hand four Wheeler Maruti ALTO LXI Car Regd No JH01AM1158 from Maruti Dealer "SAINATH AUTOLINKS PVT LTD DURGAPUR", Durgapur, on[protected] with a cost price of Rs 155000/-.The terms of the purchase was that the ownership of the vehicle was to be transferred from the owners name (Sri Suraj Sharma) to Purchasers Name (Sri Samarendra Nath Patra) by the dealer and the cost for the same was included in the cost price of the vehicle itself.
The vehicle was purchased at Durgapur and was delivered at Purulia subsequently(within a span of 1 to 2 weeks from the date of purchase).
But it is a very sorry plight that the vehicle is still not transferred in the Purchasers Name till date.Even if we are approaching the Maruti people in purulia they are simply giving time frames but are not delivering their promise of transferring the ownership of the vehicle because of which the purchaser is facing lots of hurdles while travelling with his car.We are not expecting this from a company like Maruti.Kindly expedite the process of transferring the ownership of the vehilcle as soon as possible.

Purchaser:-Samarendra Nath Patra
Near BIST Computer College
PO Dulmi Nadiha
Purulia
West Bengal 723102
ph no [protected]

we are also appending the name of the owner and his address

Sri Suraj Sharma
resident of kurmi para, pipeline,
po mihijam
jhamtra
jharkhand

Good Morning Sir I am facing frequent problems with my new car swift dezire. as earlier my car has a clutch jerking problem & the dealer replaced my car's clutch plates & pressure plates & Bush. sir its not fare as my car is brand new & is in under warranty. why my new car needs to be repair its not my fault there is a problem in the manufacturing of car. & now there is a voice coming from steering or the front tyres really i dont know. but its very disturbing. kindly look in to this & get replaced my car or engine Kindly take action as soon as possible.otherwise i will go to the consumer court n will file the petition regarding this as this is only my last option. Regars Ritesh Sharma [protected] My Car Number is PB-10-FA-7209

I am Ashish Biyani. I bought my Maruti Suzuki Swift from Sehgal Autoriders p.Ltd from Pune in September 2015. Firstly I get my vehicle no. After 3 months, Secondly, I have taken loan from ICICI Bank but the RC BOOK which I have got the hypothication was against IDBI.I had again submitted my RC BOOK to the dealer to get it changed in June 2015, but till date I have haven't get it. It's been a year now I purchased my car but still I am struggling for the papers.. The dealer is a big time lier .. Plz Help..

Mene apni car swaft-vxi ( mp04 cf 7377) servicing ko jeevan motors bhopal me 06 sept 2015 ko di thi jo ki paid servicing thi jiska bill 2600 hua tha.Servincing k bad me meri car me front me ek bahut bada scratche laga tha .Mene complain ki jeevan motors me.Bahut call bhi kiye par meri problem sovle nahi hue.Fir thik karaya jeevan motors ki workshop me fir bhi problem sovle nahi hua.Meri car ka job card mr.Pradeep ne banaya tha.Mene bahut call kiye par koi sahi se jawab bhi nahi deta he or kai bar to phone bhi nahi receive karte he waha par.Meri car ka nuksan to hua hi he or mera time bhi bahut barbad hua he.Please do need full action. Thank u

I purchased the car on[protected] for Rs 9.70 lakhs. On 1st free service on[protected], at Fatima Nagar Kothari Wheels service center, I was charged Rs 395 for cabin air filter. I was surprised to learn that this filter has not been supplied with the car initially. Please someone clarify - Is it ethical for a car company to sell a car for nearly Rs 10 Lakhs and yet NOT provide a cabin air filter ? Will in the near future they will offer us a brand new attractive car for a certain price and merrily add that the cost does not include that of the ENGINE ? Although I had to pay Rs 395/- but it pained much more than paying Rs 9.70 lakhs for the entire new car.

In manraj motors(maruti suzuki ahowroom) workers ko basic salary kafi kam di jati hai or incentive gm kha jata hai company should make rule ke workers ko minimum salary 7000 to bhi milni chahiye aur salary or incentive directly maruti suzuki se worker ko milna chahiye or workers ke liye bhi company ne koi complaint forum karna chahiye MASSAGE FOR MARUTI SUZUKI.

I gave my car (Alto K10) for service.After service I took my car.after a day I took night ride.all the windows including windshield has some oil substance that affects the visibility.then I gave complaint the done another service.After that also same issue.At day time the glass are visible but at night very difficult to drive....