Maruti Suzuki India Complaints & Reviews

Sudhakar Rane (MP) district Betul Betul district Upajensi Kunal Kunal Motors chhindwara Narsighpur Road Motors Bdora dated 23/10/2014 from the Alto (k[protected] rupees and 160, 000 rupees in cash to buy any of incorrect amount Rashid me incorrect Axis Bank has close to Rs 200, 000 loan made and the loan guarantors 3 Corey Czech people who sought help after I close the bank loan by Czech me not to date received and did not Rjistresn and one of my guarantors Czech from Rs 90, 000 to bounce making me and my guarantors being mentally tortured by my toll free number Indore Bhopal chhindwara been complaining all over the place but I was told that your complaint is under process to address this problem Showroom to take action against the operator of the Czech and my car and my guarantors pleased to take the paper to

I purchased Maruti Ertiga in July 2014 from Maruti Dealer M/s Magic Auto, Sector 13 Dwarka New Delhi). My car stereo system is disappointing me for last 6 months which I told the dealer about. He just resets the system and hand it over to me but the problem again persists in 1-2 days with my stereo which is under warranty. Now I ask them to replace the stereo system but no response from Maruti team and even from Maruti Workshop Mayapuri Delhi. I want my stereo system replacement. Parmod Kumar [protected] [protected]

I have taken Santro Hyundai vehicle no.MH05 1745 on my wife name Mrs. Aparna Sachin Shravankar. from True value at ghodbunder road Thane 3 months before. The ac of the car was not working but the representative told they will take care of the same and solve the issue of AC and the locks of the car were not working.It was clearly told to me both the problems will be solved and so on trust i finalized the deal.At the time of delivery i was told by Mr.Nitin that the warranty of AC is for 6 months and i[censored] have any problems u can get in touch with us.I visited the showroom on 2nd september in morning to tell that the ac is not working properly plz check it as it was committed to me that there is warranty of 6 months and also the locks r not working. I was told by aarti that yhe vehicle will be deliverd by evening.When i went in evening Mr.Nitin told that i can take delivery at 7.30 and said that the gas was not there so ac was not working...same time i told him about locks he said come 0n3rd september i will clear the lock problems also..Im really suprised that the delivery of my car was given to me late evening on 3rd september..AC problem was solved and i was told to pay700rs for the same, but keeping the vehicle for 2 days the lock problem was not solved.I received a call from[protected] from ur showroom saying that the problem of lock is solved but it wasn't and the car was in really very bad condition from inside.. Not at all expected from Maruti True Value Plz revert at the earliest Sachin Shravankar [protected]

My swift dezire car No MH-17 AZ3632. This car front glass was damed by unknown perosn & when we are reched to authoried serventer Ahednagar. we have paid full Amt but their service authoried person cant finish the glass properlly. rain water cames inside the car We r req to change the full glass at ur risk & ur paid up amt we r not anable top pay the amt

I ved prakash purchased, amaruti stingray with registration no BR[protected] from dealer karlo automobiles gaya on[protected]..all tyres are damaged within six months.complain with dealer is registered.and nothing tangible has been assured from his side.plzz address the matter at your end at the arleast otherwise I have to initiate the legal action

Their after sale support is a thing of past. Now Maruty after sale is worse than any other bad Company. After purchasing a New Dzire 2015 Back cover of my Right side mirror is broken. Even After 10 days none of the dealers in entire Kerala is ready to replace it because of the non availability of spare parts. Without that cover My car looks like an old workshop vehicle showing internal parts. All states in India things are almost same.Only after 30 calls I got connection in their customer care .Customer care complaint over phone and Email about Maruty is like writing picture over water. No response after 10 days.

Respected sir, ankari had purchased one SUZUKI ACCESS 125 bike from your authorized dealer SINGAM SUZUKI, Sankaramatam road, Visakhapatnam.AndhraPradesh on dated 16th Feb 2015, My bike was met an accident on April 17th 2015, at the time i was brought the bike to the show room, and claimed the insurance, here is an interesting the point on 18th April i was overhanded the bike, but many days they were not repaired my bike due to non-realize of insurance ( full claim ).after several reminders they are settled after payment of Rs.2219/-, the payment made by me, Total Invoice amount Rs.9213/- payment made by me Rs.2219/- till date how much amount realized the INSURANCE COMPANY to settled my claim they were not informed me., INVOICE NO. 288 / 06.05.2015, Insurance Policy No.UNITED INDIA INSURANCE COMPANY LTD., NUMBER: [protected]P[protected] ID NO : [protected], at the time the show room people are did not return my warranty book, the same i had acknowledge the show room manager also, then after i was carried to my bike on show room on 9th july 2015, then they were charged a little amount Rs.173/-, invoce no.1274/09.07.2015. Today i have carried to my bike to the show room for service purpose, they are arguing to me this is third service, so you must pay the amount, more over the people of servicing section insulted, created big inconvenienced me, after one and half hour nearly 3.15 pm they informed me as the instructions of supervisor we are issued your bike, the supervisor gone to lunch, I wondered at the time entering the bike the supervisor instructed to concern, job card also issued, but without reason they are insulted me and wasted my time. TIME IS VERY IMPORTANT THAN ANY.., My lunch also completed at 4 pm., My bike was kept under their control, this is for your information, These type of people are damaging SUZUKI brand image, kindly inquired above facts justify to me, as a customer every one should want proper service and respect from concern After inquiry i would take my bike, as and when you contact to me i will cooperative to you, showing all relevant documents also., Regards B.Lakshmi Kumari w/o VENKATESWARA RAO Cell No; [protected]

To Whom so ever it may be concern, I have been calling the service engineer on daily basis he has just answered my call once & was saying the company shall call you back this incident is for last week . His name is Sunny and his contact number is as follows :- [protected]. He has mentioned that there is some problem in the breading of Brakes which he shall speak to his Senior and come back to me but till date there is no reply from his end. I'm sending a mailer to the Police head quarter if there is any accident happens by my car (DL-13 CA- 8348 ) Swift Desire, I shall not be responsible for it.

I purchase Maruti Stingre No. GJ 4 BE 9340 from Eternal Motors Gujarat in September, 2013. Surprisingly, one day car did not start with the key which I was usually using, then after going through manual I used my other key and car started. When I contacted service Centre it was told that there is defect in key's programming and keys require to be replaced for which there is an expenditure of Rs.3500/-. My car is under extended warranty. Defect in the programming of the keys not a manufacturing defect and as such the replacement/repair of keys to be done within the warranty. Please advise me urgently as I am using my car with one keys and in case of any emergency I may be in trouble. Thanks & regards O P Yadav

Sir please refer Job card No JC[protected] dt 10 jun 2015. I had admitted my car Maruti Swift Dzire VDI HR01AA7856 in service centre having problem " mil light glowing" they had carried out repair work and i had paid rs 15861.38. now the same problem occurs again, they do not attend me in service centre on 01 Sep 2015

I think there is manufacturing defect in Swift cars. I puchased Swift VXI in April 2015. Water has started leaking inside the car on left side. I shown the car to Batra Auto Workshop they say that cooling coil has clogged. There is no problem in cooling. AC is working fine. How within four months of puchase this can happen? Company should look into the matter. I am ready to give all details required. S C Pal

Dear sir, I have taken Availability Certificate and Quotation of Rs. 565868/- from Marketing Times Motors Pvt Ltd, 1202 MIE Bahadurgarh Industrial Area, Main Rohtak Road, Bahadurgarh, Haryana on 05th Aug 2015 to purchase Maruti Swift VDI Diesel car through CSD Depot Hisar, Haryana. On 07th Aug 2015, I submitted the Authority Letter vide purchase order NO LS[protected] dtd 07 Aug 2015 and OR No. OR[protected] dtd 07 Aug 2015 for Rs 565868/-issued from CSD Depot after Paying complete amount through demand draft. On 05th Aug 2015, when I approached Sales Executive Mr Anil Kumar, promised to deliver the car within one or two days after submitting the authority letter from CSD Depot. But till today on 31 Aug 2015, I have not been delivered the car by dealer. So kindly intervene and ask the dealer to deliver the car as soon as possible on same price which promised by dealer on 05th Aug 2015. Now they are asking Rs 12500/- more amount. I feel cheated by the above dealer. Yours sincerely Pradeep Kumar Mb No [protected]

I had given my car for service Magic Auto Moti Nagar. Details of my car as follows :- a) Maruti Swift VDI; b) DL9CAG7533. There were certain under body damage in my car and hence, i specifically asked Magic Auto not to do service till such defects are removed. However, Magic Auto unliaterally went ahead and got the services done. Further, the defects which were specifically told by me to them were as follows :- a) The car was making noise when even touches the bonut and hence car's bonut and driver's gate was required to be adjusted. b) The car was not driving smoothly and hence the under body damage was to be assessed. I was told that there was good amount o[censored]nder body damage and the same needs to be rectified. I had a zero depreciation insurance policy and asked magic auto to get the claim processed and do the rectification work. The car was delivered to me on Thursday (27 August 2015) evening. I was able to see the car on saturday and till then the car was standing untouched and as it is in front of my house. When I saw the car on saturday, I was shocked to see that engine shield was hanging from the car, the door sill guard (swift light at the bottom of each door) of driver's side was not working, there were additional scratched in the rear glass, there was no water in the viper. I informed about the same to Mr. Achal, VP, Magic Auto and was requested by him to take my car back to their workshop. They fitted the engine shield and filled the water in the viper. However, they refused to do anything with respect to the scratched in the glass and door sill guard. Today, Mr. Achal called me up and said that he will look into the matter and will do something with respect to the dood sill guard. However, today, one new problem has been noticed by me. The car has again started making noise (auto lock noise) due to car bonut not being adjusted properly. I am really irritated and this is becoming very annoying. Not a singly problem in the car has been rectified properly. Magic auto has not performed service properly and I don't know where to go now. Please help. I am being forced to run from pillar to post in order to get the services on the car performed properly. Please let me know on what parameters, you call them as your authorised service station. They are worse then the road side mechanics. Every time I approach them for getting the services on my car performed, they wither stole things from my car or do some additional damages in my car. Please help, its a sincere request from me. I am totally lost now. Kind regards, Vaibhav Advocate Delhi High Court Ph:[protected] New Delhi

I had given my car Zen Estilo VXi, Registration No. DL9CS3660 for repair due to sound coming from the front suspension on 03 May 2015 at M/s MOTORCRAFT, Sahibabad. The car was repaired vide invoice No BR15002007. I have paid an amount of Rs 7833 for replacement of parts including repair charges. Since the sound was coming again, I had to give it back to M/s Motorcraft, before even completing 1000 Kms on 25 Aug 15, for rectification of the same. In addition, I had also requested for the periodical servicing alongwith AC servicing. The Vehicle came back to me with a bill of Rs 11793. Upon delivery I have noticed that a big noise is coming out of the Ac and returned the vehicle back to them on the next day requesting the re-open the Job Card. After keeping the car for one more day, the SA returned the car saying the compressor is having problem and it need to be replaced at my cost. Please be noted that when I gave the vehicle there was not extra ordinary sound. The sound started coming after ac servicing. It was also found that the mechanic also did not have enough knowledge about the sound or ac workings. He initially said it is a normal sound and the SA had to admit there is a problem PLEASE MAKE NECESSARY ARRANGEMENT FOR THE REPLACEMENT OF THE COMPRESSOR at the company/dealer cost as the vehicle was alright and when it was given there was no problem. It is very well understood that, the problem has happened due to careless servicing due to lack of knowledge of the Mechanic. The SA is also not that clue full about the Cars. An early action is requested. Sincerely Joby Mathew

Dear Sir, With respectfully I say that myself Vivek Kumar Maurya, I bought a new Maruti Wagnor VXI in months of February 2015 in favor of my mother Smt. Kanti Devi. My car registration number I UP62AQ5474.My car first and second servicing done at D.M.AUTOMOBILES, in second servicing speedometer not running and I try to repairer in D.M.Automobiles Balrampur u.p. and he was try but not repaired and say sensor is damaged and its warranty period. so I again try to repairer in ANAND MOTOR AGENCIES LTD Balrampur u.p. and after change sensor he said I could not given warranty due to sensor is damage and I Paid Rs 704 for new sensor. Please resolve the problem. Thanks and Regards Vivek Kumar Maurya Mob-[protected]

A dealer of Maruti (Madhusudan Veicles Private Limited) having at least 5 offices in Agra Region takes advance from many customers for a single car. After taking advance, he refuses to deliver the car saying that don't have car. I thought it was due to negligence of an executive but when I gone int the depth, I found the whole manpower of the dealer is working on same policy. When I spoke to GM of Madhusudan Vehicles, he told me that you must have paid the full amount in Advance. I have part payments from many customers. Talk to the executive. You will never get a car in this way. What a shame on the company to have such a dealer? I think company has one aim to earn more and more money.

I hav Swift VXI... it has been more than 1 yr, yesterday was the day first time that my car after switching it off not starting again. i think bty s fine bcoz the head lts, horn and music sys s working, but the ignition is not clicking only. what can b the issue????

In Continuation With Complaint Number-[protected] Subject: Approval is Still Pending for Under Warranty Maruti Swift VDi Engine Fault Date: 27/08/2015 To, The Chairman/ Managing Director & CEO/ Joint Managing Director/ Director/ Independent Director Sir, I bought my car Maruti Swift VDi [UP 15 BJ 3293] on 27Dec 2013 from Raj Sneh Delhi Road, Meerut. I bought it on cash. I also bought extented warranty of the Maruti so as to have maximum satisfaction about Maruti and its parts. I always followed the instructions given from Maruti about the timely services and precautions. On 16/08/2015, after driving half a kilometre, I noticed black smoke emerging out from the exhaust pipe. I instantaneously called the service centre. On their advice, I took the car to Raj Sneh service centre (Delhi Road, Meerut). There, I handed the car to the service centre. He asked me to let me know the fault on mobile. Days passed and I came to know about the actual fault on Friday (21/08/2015) via telephonic conversation after my rigorous follow up. It was told to me that out of four piston, one piston got some internal damage. It was assured to me that my car is under warranty and will be get corrected in two days. I came to know that from the dealer that they will make my car functional only after receiving a written approval of the demanded parts from Maruti. While on the other hand, Maruti is taking lot of time in giving the approval. Days are passing and I am getting mentally harassed. I am a common man of very average income and its very impossible for me to bear such extreme pressure. I even talked to your Territory Service Manager, Mr Sarjeet Singh; but every time I get a reply that it will be rectified soon. My car is at the service centre for the past 12 days. I am messed up with such hollow confirmations every end as no results are visible to me for the last 12 days. I am extremely sorry to say that I am loosing the confidence in your company with every minute of delay. Kindly issue orders for the approval of parts as required by the dealer, so that my car may become functional as soon as possible. Your cooperation is highly required. MASOOD ANZAR Mob : [protected] Email: [protected]@gmail.com

We have maruti 800 more than 7yr we are paying for its service at vapi katariya service centre and today when we need there service on road, why it was not possible to service. If they maruti cannot give us the service. They should return our money back that we are paying to them for last seven yr. The servicing that they give is of very low quality, it's just a show off. Low quality oil and parts are used. Our car NO. GJ 15 DD 1733 .

This is hari bhawo kharat was booked the car in maruthi by fort point dealer shop, but some of my personal problem i cancelled my booking of maruthi the sales executive was naveen. When i took the follow by sales executive when it was one month passed but he was not receiving the call, nor he was giving any status. When i walked to the showroom for the check back he not able to answer for the suitable case. Really upset when i seen a retecilious behaviour of the sales executive it process was not even started for it. It was such an embrassed to me that i had just wasted a time, money & fuel to walk for the check back for my cancelling the booking...Really i suggest in future if i book the maruti vehicle i will book from other dealer shop. They Just comment but wont they do such what they say.