Maruti Suzuki India Complaints & Reviews

Dear sir/medam me aap ko jankari dena chahta hoon ke aap ki company ka naam aap ke dealar kharab kar rahe hai. mene aap ki compani ki swift dizier purchse ki hai. me aur aap ke dearlar katariya motors dariyapur ki branch me service karvayi hai last time sevice me aap ke dealar ke employe ne lost behavier kiya hai jiske ki vajah se mene naki kiya hai ke me aap ki compani ke delar ke vanha service nahi karvayunga. aap ke dealar ke bande behavier sahi nahi hota hai aur me aap se reqvest karta hoon ke aise bande jo aap ka naam kharab kar rahe hai toh aap aise bande ko job per na hi rakhe toh hi acha hai.sevice me no satifaction huva hai aur answer bhi thik nahi hai aur behavier bhi lost hai. employe name : nikhilbhai (katariya motors dariyapur) owner name : mukeshbhai bhavsar Vehicle No:- GJ01KR-131 contact no:[protected]

Hi, I(Swati Khare) bought a new Maruti Suzuki swift vxi, one of the trusted vehicles in the market, on 7 June 2015 from KTL PVT. LTD.(R-Squre Complex, Opposite SRS City Mall, Vipul Khand-6, Gomti Nagar, Lucknow-226010). My vehicle is in brand new condition, my First service was done on 7 july 2015 and I went out of India from 14 july 2015 to 9 Aug 2015 so the vehicle was standing in my house for this time period. Today when I came back I took out the vehicle to go out in the city I had driven nearly 2 kms from my house then suddenly on the high way a noise came and I saw heated fumes so I quickly parked my swift and came out and saw the engine oil was flowing out from the engine so I called the KTL workshop in lucknow and toe chained my vehicle to the workshop. I was shocked with this type of casualty happening in a much trusted brand. I was travelling with my wife the accident could have been major one if I would have been travelling at high speed This is not at all acceptable from maruti suzuki If anything would have happened to me and my wife only maruti suzuki would have been responsible . The guys in the workshop are saying that the whole oil chamber and block has been damaged in the blast My swift was a new one and never had an issue in the past 2 months but this issue is the major one. This could put a question on the maruti's brand value and trust that peole have on maruti. I would like to request you to look into this issue very seriously and on high priority I would not accept this faulty repaired swift, no one knows next time It can blast at high speeds also and could cause severe damages to my life and passengers travelling in it . Please replace this faulty, defective swift with a new one as We do not want to drive a life threatening car any more . I have attached the screen shots of vehicle. Date of Purchase : 7 June 2015 Maruti Suzuki Dealer : KTL PVT. LTD.(R-Squre Complex, Opposite SRS City Mall, Vipul Khand-6, Gomti Nagar, Lucknow-226010) Number of KMs : 642 Registration Number : UP32GH1225 Model : Swift VXI Date of incident : 10 July 2015 Desirable Resolution : Please replace this faulty, defective swift with a new one as We do not want to drive a life threatening car any more

I am Hardev Singh a resident of Paonta Sahib, Distt. Sirmour, Himachal Pradesh. I had been to GOYAL MOTORS for purchasing Swift Dzire VDI, however the staff over there did not guide us properly. Then I had to purchase the car (Swift Dzire UK 07 20k 6492) from Dehradun which is far away from my residence. After 3 months wiper of the car stopped working properly. I visited GOYAL MOTORS 5-6 times for the same problem, but they could not detect the reason behind the problem. Then we had to go to Vikas Nagar, which is nearby and got the problem detected. Then again I came back to GOYAL MOTORS and told them the cause of the problem, even then the staff did not listen to me and no solution was provided. The staff at GOYAL MOTORS is completely misleading and non cooperative. Please let us know whom to approach for the solution of the problem as the problem still persists. Regards, Hardev Singh Moblie - [protected] [protected]@yahoo.co.in

I have purchased a car alto lxi in Aug 2012 fm shri krishna motor jodhpur. At the time of insurance it found that my name has been registered as satish kumar sharma instead of satish kumar Singh. I was assured by the staff it will be corrected no need to worry. Till date I have done all servicing of my car no rj19 cd0528 in servicing center n every time same error is found. Every time they assure me correction will be done. But till date nothing has been done. It is ridiculous. If something goes wrong to my car I will not get any claim due to name error in the system. Maybe corrected at the earliest n intimation may given to me.

Dear Sir/Madam, I have booked the car on 19-Jul-15 in Competent Automobile Co.Ltd., Najafgarh, New Delhi -43. They promised to delivery the vehicle(Swift Dzire-LDI- Commercial) within 15 days i.e 7-Aug-15. But today they refuse to delivery the car by saying that this model is not in their stock for another more than 15 days.However I continuously following with them to get the car delivered on time. Also note that last Sunday (2-Aug-15), I have also visited to their showroom, at that time they told that it will be delivered within week. This is really bad experience to deal with Maruti's dealers & it will definitely effect the goodwill of great company (Maruti Suzuki). Also note that due to this I am incurring too much monetary losses because as per their commitment, I have already hired a cab driver as well as signed multiple contract with companies towards rental of this car from 10-Aug-15. I Just want to know that who will bear these losses which are incurred on me due to their wrong commitment? As per my suggestion there should fine levied on this dealer for their wrong commitment & misguiding the customers. So going forward no one suffered like me. Also requested to get arrange to deliver the car on time. Details are given below: Allotment#CR/01204/15-16 DT.19-JUL-15 NAME- RAJU KUMAR If you want then i have their exeuctive chatting details which was done through Watsap. Your quick action in the matter shall be highly appreciated. Regards, Raju M:+91-[protected]

My 2006 maruthi WagonR lxi engine no F10DN4257742 chassis no MA3EED81S00434005 is fitted originally JK ultima tyres. Three of them just burst while running. The last one while in fast lane, overtaking a truck at 100 odd kms speed. The first one developed air bubbles on side wall. All the 4 tyres defect/burst between 24000 to 29000 kms of car run. Being a maruthi customer i need an explanation from the company. I hope that the company realises that ryres are the most vital part of a car and why they have fitted such low quality parts on to their cars. Best regards.

Sir/ Madam Sub: - After purchase of 20 days “Maruti Suzuki Eartiga vxi CNG” tire is bused due to mfg defect we want replacement for it we have taken delivery form show room on 18th July 2015, after purchase of 20 days car tire is bused due to mfg defect we want replacement for it, During the 20 days it is run only 450km service centre “Shivam AutoZone” don’t want to lesion anything, they call for serve for tire mfg they have more than 1000 explanation to refuse to replacement. They argue that sum sharp think is cut the tier, you can check photo attached hear and tell are you find any on it !!! Even the person use bicycle he can understand the problem, but this person doesn’t understand it Give me your proper mail Id or contact number consent person to whom I can sent I can sent pitcher by mail for justify. Even I am busy person I don’t want to west may and your time but I heart this kind of quality use by reputed company. I have even call to maruti call center and make complain – [protected], call center operate is very arrogant they doesn’t want to take even complain form me his name is Akshay he told. Chassis no – MA3ELMG1S00329520 ENGIN NUMBER- K14BN 7096823 I am happy to use before this I have used maruti Swift. But now We have very bad experience for maruti care I lost may proud to buy maruti vehicle. Niraj Ajmera Cell- [protected] [protected]@yahoo.com F-103 Shanti number-1 CHS LTD Mathuradas ext road Kandivali W, Mumbai, Maharestra- 400067

Maine aapse purchase bill date 24th June ko Swift VDI li hai delivery Date 8th July aapne jo seat ke neeche jo steel used kiya hai pura kharab or sada huwa hai toh plz request aap mujhe change karke dedewe yeh vinanti Yours Faithfully Rohit Rajendra Chhajed E.5 vardhman Resi. Khivansara park Ulkanagri, Aurangabad.( M.S.) [protected] [protected]

Dear Team, I have purchase a wagon r vxi on dated 27 March 2014 from vipul motors jaipur.from starting we have face problem regarding tyres and skiting during driving while the same is informed to service centre during each service .On dated 3 aug 2015 during driving front tyre opposite to driver side is burst and car is skit .kindly see that new tyre is burst while our car is run just 8500 km .kindly see this matter urgently and seriously.details regarding car .name of owner _ Shobhit jain, Contact No _[protected], registration no _RJ25CA2788, chaise no_MA3EWDE1500708L6892, ENGINE NO _ K10BN4654851

HI, After various mail and calles dwarka suzuki is not responding by written mail. MR Sarwan from Dwarka Suzuki Workshop indirectly says that if one customer goes we don't affected because we have more than 100 customers. Please read full Complaint details below. Still i didn't get any proper response regarding these complaint . Head Office : Please look these in matter. Dwarka Suzuki is doing wrong with Suzuki Customers. On Sat, Jul 4, 2015 at 2:17 PM, Wasim! Akhtar wrote: Hi, My name is Wasim akhtar. I want to know if your not allowing us to watch our vehicle in servicing then how you give us security that you will change genuine part and not thief our vehicle's part. Please confirm me if any part will be change that how can we check that you are saying true and not selling our originals parts from our vehicle. And you are also forcing us that we have to do serving at you service center otherwise warranty will be not liable. Will you give us written confirmation that you will change original part from Suzuki. Please confirm that you giving us genuine product in written because you are asking us to don't stand at our vehicle in servicing. I need the explanation and also written explanation for vehicle at security. Thanks & Regards Wasim akhtar [protected]

They are just to sale theri products.they are not good at giving their services to custmor.dont even they asy anyone for a single glass of water.here i come for a service of my swift zdi and just want to purchase a ciAz .all the staff members are in group gosips.not even a single came for custmor service.i visited a lot of showroom they regard us and serve us best. But this one is worst

Dear sir, I booked Maruthi Celerio zxi blue color on 2.6.2015 and concern sales person told me vehicle will be delivered by month end. But now telling no confirmation from maruthi and hence not able to give dates and telling me to cancel booking. Now again need to book other vehicle and again wait for one month. I am wasting time. What is the lead time for maruthi to dispatch vehicle?? What's your responsibility to make customer satisfaction???

dear sir
i have a maruti ritz vdi having up registraion no up19-1060
name of chanchal rani w/0 manoj goel
last day on[protected] we vist in maruri showroom in panipat haryana in harison auto panipat for a serice afer the servise we pay the bill and then on return way our car gare jam on the way due to a key to open the desieal filter remain inside the engine and due to this our gare pin broken on the way then we call harison to service boy rahul on number [protected] he says that i am unable to help plz visti on next day at showroom . afer then we toe the car on rs 3500 then over night we reach in shamli 'next day we talk with mr jaspal on harison on [protected] he says that plz chk this on showroom i am unable to sercice out side .
plz help me due to compny serice fault and mantely pressure
plz help oterwise we complint in consumer court also
manoj goel
[protected]
manoj [protected]@gmail.com

this is very shamfull to tell about ankur suzuki that they are a big cheater they not providing their services properly.my scooty mamy times gone for service and even engine works has been done before a month ago but again it is not working properly start nhi ho rhi hai scooty on 27th july 2015 it was again gone in the compony because of some wiring problem it was not taking self and kick also . and again today on 30th july . it is not getting start . whenever their is a need of scooty it does not start . we have purchased that scooty 2 years ago. please check the records how many time my scooty gone for service every time thaey say now it will work but again it not working.

Respected sir i have recently purchased maruti ciaz zxi + . they tell me that the top model consist of 16inch allow wheels bt they have given the extra tyre u.e stepne is of 15 inch due to which the extra tyre get hot and one more complain aboutthe wheel are of poor quality as it get puncture the next day ill purchased the car i have complain on the patel motors vijaynagar indore the have tell that there will be a proper action but did not get any call back about the inconvenience caused by the car

Dear Maruti Suzuki I purchased Tata Indica XETA V2 Petrol + CNG few days before from MAGIC AUTO PVT LTD A-25/34 Connaught Place New Delhi 110001 for INR 70, 000 . At the time of purchasing they told me it is in good condition and you need to spend maximum Rs 2000 for tripping of AC. I want to inform you I have spent Rs 10000 till date. Vehicle Number DL 3C W 9904 1. Radiator was completely bad, I put new for 3000+300(mechanic) 2. Servicing ( Engine oil, Oil filter, Air filter Box ) : 2600 Now the problem of AC is Still not Solved, And I am getting Very Low Mileage due to Missing in Accelerator. Some Mechanic says 15000, some says 20000 and some says 25000. I purchased this vehicle by trusting Magic Auto as an authorised dealer of Maruti Suzuki, I dont have technical Knowledge of these things. I tried to contact Magic Auto personnel they are not giving me any good response. Instead they are telling me why did you spent on purchasing new equipment for that Car. I dint expect these things from Maruti Suzuki. Please check where can i get help from. I am a student and I cant spent money everyday in this car. I am really frustated with this Car. You are just collecting car from Customer at 30-40K and without repairing it You sell it to another customer at 70, 000. I want that you should refund my money or give me a different CAR. Warm Regards Saket Anand +91-[protected] +91-[protected] +[protected]

Poor service by sai service. No punctuality in pick up and delivery timings. Damage to car by mechanics and hiding by paint touch up. No action on the complaints mentioned in the job card. Took them 6 days for normal 1 paid service. Totally disappointed by the service provided. They are simply spoiling maruti name and customer mood.

sir
i Dr Yogendra Singh owns a maruti alto 2009 model vehicle no.up 80 bf 0761 chassis no.1320033 registered in the name of my wife Mamta Verma, my car met with an accident on date[protected], a truck was coming towards me from the front front &road was sharp turn.the vehicle got out of my control&jumped in to road side deep, my bonut, front light (both)front bumper, windshield glass, both wheel turn each other, axill, chassis, back light, few other thing damage,
I had give the vehicle for accidental repair to the madhusudan vehicle pvt.ltd. Firozabad on date[protected] itselfs, he promiss me to delivered my car in 14 days but he delivered me on[protected], 28 days just double days, my daily run about 150 to 200 km,
WHEN they dilavred my car its not a running condition
physical appearence the vehicle was not same, many things not repaired but charged in bill.
when i brought the vehicle the next day i find that breaks were not working, body colour of denting &penting were mismatched,
driving sheat was not adjustable, back light and back bumper not repaired, roof of vehicle not repaired,
vehicle had no pickup and not start easly
the dash board setting not proper
back bumper not repaired
Gas cylender freely moveble in the vehicle
madhusudan motors charge rupees 45259/= only, i am payrupees18650/=rest of money paid by natonal insurance
I feel that workshop has not repair my vehicle sincearly, put up a forged bill to insurance company, this that are mantained in the bill are not replaced or not properly repaired .
I want to bring this to your notice as we pay for insurence &take our vehicle to autherised workshop only because we note that the vehicle will be taken good care off &in case of any unfortunate incident at least the financial burden may be sheared
but i am sorry to say that both purpose were not fulfill
REGARD
DR Yogendra singh
mobile no..[protected]
250 sector 4 A avas vikas colony

My name is Rakesh and I have purchased a wogon R VXI in june 2014. My car number is RJ 14 CW 3659 and my mobile no. is [protected].I am a regular customer of maruti since 2008. It is known for customer satisfaction rather than profit making but today i think i am wrong. They are focusing only profit maximisation. My car is very good in driving but recently i faced a problem with maruti sales dealer. In june 2015 my last service was due and i went there and delivered my car for service. At that time there is no scratch on cars bonet and roof but when i received my car after service what i saw that there is two spot on cars bonet and one on roof. when i noticed this then there attended gave me a stupid reason that this is not our fault it is from your side. They denied to do anything in this case. further when i complaint to maruti customer care vide complaint No.Case Number-[protected] they ensure me that my problem will be resolved within two days but still there is no solution for me. I am so disappointed with maruti. plz look into this matter and solve my problem.

Gears are stucking
Clutch plate to be changed as per dealer rana motors


How come a new swift desire run only 30000km has this problem. I want either the defect to be covered under warranty or insurance or rebate be given for the rectification.