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Maruti Suzuki India Complaints & Reviews

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Updated: Dec 4, 2025
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S
ShibeeshM
May 5, 2015
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Address: Ernakulam, Kerala

Dear Sir, I bought a new Ertiga on March month from Popular Vehicles and Service, Mamangalam Cochin and my vehicle Registration number is KL-36E 2705. My vehicle met an accident on last Thursday, 29th April 2015 and its right side shoker and diesel tank and pipe got damaged. I have given my vehicle to Popular Vehicles and Service, North Cochin on last Friday 30th April, 2015 and service adviser and manager told me that it will take one month time to complete the repair of my vehicle due to the non availability of spares especially diesel tank and pipe. This is really unbelievable and unacceptable, We are not expecting this kind of delay from a maruti authorised center. Why we are buying Maruti Vechicles? The main reason is the availability of spares as well as proper service, Per day I am loosing 3000 rupees because of this improper service from a maruti center. Request you to provide necessary spares to repair my vehicle and save me from the huge financial burden, I am expecting a quick response and immediate action on this matter. Thanking you Regards Shibeesh Muhammad Mob: [protected]
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    nrbus74
    from Muluppilagadu, Kerala
    May 5, 2015
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    Address: Kannur, Kerala

    I, N.R. Bushra Beegum, ( working as Assistnat Director, Forensic Science Laboratory, Dpt. Of Police, Kannur, Kerala Mob [protected](offc) and [protected] ) purchased a Maruti Wagon R car ( KL-01-BT-2882) from Herculees Automobiles, Trivandrum. I selected Maruti by considering its Good service offered by the company and the low maintenance cost. The vehicle was delivered on 19.04.2015 at Kannur. On 23.04.2015 another vehicle coming in wrong side collided with the vehicle at right rear bumper and it made some deep scratches on my vehicle. The other person offered full payment of painting charges and hence it was sent to Popular vehicles and Services ltd, , Near Elayavoor Village Office, Mundayad Road, N.S. Compound, Chovva, Kannur, which was the authorised Service Centre at Kannur.They charged Rs.1000/- and same was paid by the concerned person on 24.04.2015 ( Bill No. CR.1265). The service person picked the vehicle on 27.04.2015( Invoice No. BR.[protected] and said the service will be done within two days. But after two days when I went the Service Centre on 29.04.2015 my vehicle was seen parked inside a dumping yard. Another white coloured car was seen parked near to this and making it ready for repaint. My vehicle was fully covered with white powder from the other car. Then I checked the repainted area, it was seen to be not finished properly and when I touched on it the surface was seen rough, which clearly showed that the painting was not done properly. Then I complained this matter to the PRO, Sri. P.V. Rijes of Popular Automobiles he assured he will take care of this and will do all necessary things and requested for another two days foe completing this work. But no body turned up till 4th May. O 4th May I made a call to them and enquired about the status. Then they said it is ready for delivery and it can be collected from the Service centre. Then I visited the service centre and again inspected the vehicle it was seen repainted but not smooth. Some sand like particles was seen adhered at the repainted area, not only that the white paint from the other vehicle was seen sticked on the mud guards and inner side of the vehicle. Oil and dust are seen all over the inner and outer side of the vehicle like dash board, steering wheel, driver seat, plat form etc. etc. No water service / cleaning was done after repainting the vehicle. The officials in the company was not ready to hear my complaint and to rectify the defects. This kind of behavior from a dealer not only ruin the Good Will of the Maruti Company but also damage the faith of the customers on Maruti and its authorised service centres.In these circumstances it is requested that necessary actions may please be taken against the service centre and to pay compensation for the damages to my new vehicle and agony to me. Thanking you Bushra Beegum Assistant Director Forensic Science Laboratory kannur, Kerala Mob: [protected], [protected]
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      Dante Mathew
      from Bhopal, Madhya Pradesh
      May 4, 2015
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      Address: Bhopal, Madhya Pradesh

      Dear Sir, I give my car Maruti Celerio for 1st service at Jeewan Motors Service Center, Govindpura . When I give my car to the service centre my one Packet of Classic Cigarette and a Lighter was in side the dash board but after servicing it was not there . I complained to the Jeewan Motors complaint suggestion dept . Mr. Ghanshay in his mob no-[protected] but no use . So please I need to give my vehicle for the 2nd service I'm not believe in Jeewan Motors Service Centre so please suggest me another service station for my service Regards, Dante Mathew, Country Head Marketing, Hygeia Cleanse Facility Service Pvt. Ltd, HIG-410, BDA Complex, 7-No Stop, Shivaji Nagar, Bhopal, M.P. Mob[protected]
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        S
        Somil Bhatnagar
        from Delhi, Delhi
        May 4, 2015
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        Address: Raipur, Chhattisgarh

        Dear Sir, This is to inform you that Details of the vehicle: Registration Date: 24th September 2013 Manufacturing Date: August 2013 Engine No: D13A0430508 Chassis No: MA3FHEB1S00507649 Model: Swift VDI We have lodged the complaint (Engine Starting Problem) on 12th March 2015 with vehicle meter reading at 37764 KM, Vehicle was kept for the day and the problem was not rectified by the dealer (Sky Automobiles) and vehicle delivered back to us.. after few days we complained the same problem with the dealer, they asked us to change the battery. We got it changed the same day they told us to. Then again vehicle was sent to the dealer for the same problem (Engine Starting Problem) with meter reading at 41974 KM, this time they changed the Gasket Injector, Seal, Injector Dust. After that they told us that the all four injector of the vehicle are damaged and will not come in warranty due to Warranty Norms. We are hereby complaining that they deliberately delayed the work to cross the warranty period of 40, 000 KM. We asked for the report for the injector failure, they told us that they have not lodged any report for the same. We have fleet of Maruti Suzuki Vehicle: Swift: 6 Nos. Omni Van: 1 No. Ertiga: 1 No. Swift Desire: 1 Nos. SX4: 1 Nos We never faced any problem like this before. Thanks & Regards Somil Bhatnagar [protected] Dynamic (CG) Equipments Pvt Ltd
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          Nitesh Goel
          from Yamunanagar, Haryana
          May 4, 2015
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          Address: Yamuna Nagar, Haryana

          PLS LOOK INTO THE MATTER THAT I PURCHASED CELERIO VXI ON 24 APRIL 2015. FROM VERY FIRST DAY THE AVERAGE OF CAR IS NOT MORE THAN 10 KM PER LITRE IN CITY AND YOUR COMPANY CLAIM THE AVERAGE OF 23 KM PER LITRE ON HIGHWAY. I THINK IN CITY THE AVERAGE SHOUL BE OF AROUND 15-19 KM PER LITER. NOT HALF OF 23 KM PER LITRE. WHEN I SEND THE TO SERIVCE TO PANDIT AUTOMOBILES, JAGADHRI THE WORKS MANAGER MR.SANDEEP TOLD THAT IN CITY IT WILL GIVE THE AVERGARE OF 10-11 KM PER LITRE. THIS IS VERY RIDICULIOS OH HIS PART. PLS HELP ME OUT.
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            Gautam Jhanjee
            from Noida, Uttar Pradesh
            May 3, 2015
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            Address: Jaipur, Rajasthan

            The above mentioned car vide Chassis no 108273 & engine no 1088611 was purchased from Rana Motors, safdarjung Enclave, New Delhi vide invoice no 02162 dtd 17/5/2008. Vide this invoice we had paid for extended warranty an amount of INR 2395/- valid for 3 years till 25/5/2011. In the month of April 2011 there was some problem with the steering column which was replaced under this warranty by Kataria Autozone pvt ltd, Jaipur vide their invoice no 9604 dtd 07/04/2011 for Rs. 25285/-. M/s Kataria Autozone pvt ltd, Jaipur confirmed to us that the charges will not have to paid by us as it is under extended warranty. To our surprise after couple of months M/s Kataria Autozone pvt ltd, Jaipur raised a demand on us for the invoice amount on the pretext that Maruti Udyog Limited has turned down the payment for this repair job. While he refused to give any valid reason but told us to check with Rana Motors, safdarjung Enclave, New Delhi as the car is not under warranty. This came as a rude shock to us and when we did check from Rana Motors, safdarjung Enclave, New Delhi some 3 months back they confirmed that the car was under warranty at the time of repair and probably Kataria Autozone pvt ltd, Jaipur is trying to fool us. We escalated the matter to Maruti's regional head of Rajasthan Mr. Himanshu but haven’t got any solution as such. Today we had police from Karni Vihar police station, Jaipur standing on the main gate of our house stating that Kataria Autozone pvt ltd has filed an FIR against my father in law for the recovery of this amount. Considering that between Maruti's dealer & the service centre my father in law, a senior citizen is getting hassled and being deliberately pressurized to pay up whereas the fault is somewhere between Rana & Kataria. We are not averse to paying up but there has to be a valid reason why should we pay when we have availed extended warranty. Having left with no option I was forced to escalate the matter to Maruti over mail dtd 30/04/2015 for resolution but till the time of filing this complaint I had not heard anything from MUL. Immediate response & resolution from MUL would be highly appreciated and would give some respite to a senior citizen who is under tremendous stress because of poor behavior of your service centre employees & not to miss the police asking for money on behalf of Kataria. Gautam [protected]
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              RAJIV AGGARWALL
              from Ludhiana, Punjab
              May 2, 2015
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              M/s. Stan Autos, Jalandhar. stan.jln.[protected]@marutidealers.com Car No. PB08 CF 4786 Ritz purchased from you in Nov.2012. A Pride Car with extended warranty . It met an accident on 3 Aug.2014 & was repaired in your w/shop & was delivered on 23.08.2014. I was made to sit in your w/shop for more than 4 hours to receive the car which was not fully satisfactory repaired, as I was fed up for delay & forced to take the delivery of the car. On 25th April 2015 I went to your w/shop for AC check up as it was not functioning . During check up you observed that the compressor is jammed and the oil in the compressor is also black. I called for above accidental repair bill & found that while changing the AC system which was damaged in accident the Oil of the compressor was not changed. I Raised a query with u that if it is mandatory while changing the system & filling the gas the Oil of the compressor is to be changed or not, whereas in this case it is not done with the result the compressor is jammed. Your version is that the Car was delivered on 23.08.2014 and you have used the car till now so we are not liable to change the compressor. Running of car has no relevancy with the compressor . We may add that during this year winter season prolonged till 15th April or so & we did not have the need to switch on the AC. When switched on AC it stopped after few hours of working. So we raised a complaint with your W/shop that because of your not having put in the new oil nin compressor it is jammed. If our query is in order then system should be replaced, if not, we may be supplied with the copy of query referred by you to the Maruti as well as to the manufacturers of compressors. As assured by you on 25.04.2015 when I spent nearly 4 hours in your w/shop till today we have not received any such mail wherein you have raised my querry with the Maruti & manufacturers, please look into urgently as summer season is on we need AC. In case the AC System is not replaced within 4 days, we will be forced to get it done out side at your cost & expenses . We have two other Maruti Cars and in no car such thing has happened. Rather our wagon R has run appo. 1.73, 000/ km. without trouble. Earlier I had two 800 cars and were wonderful - trouble free. We request you to look into urgently. Thanks, Rajiv Aggarwal. 29.04.2015 NOTE MY QUERY IS SIMPLE " IS IT MANDATORY AS PER MARUTI &/OR MANUFACTURER OF COMPRESSOR TO CHANGE THE COMPRESSOR OIL WHEN CONDENSOR OF AC SYSTEM IS CHANGED.
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                DEEPAKRAJ N.R
                from Chennai, Tamil Nadu
                May 2, 2015
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                Address: Bangalore, Karnataka

                We are a customer of Maruti Swift VXI with Reg NO: KA 03 MQ 5897, We gave our Vehicle for Service on 11.10.2014 in BIMAL SERVICE CENTRE KODIHALLI OLD AIRPORT ROAD, and they Serviced the Vehicle perfectly, but damaged and our Seat Covers and our Bluetooth and USB Dongle both are missing, when we enquired about it at the first they said they will give a solution as soon as possible, but its too late now to wait, its more than 6 months we have been waiting, as days passed they r not even responsing us, and now they dont even pick my call.. Concerned Person in the Showroom is Mr. Prabhakar.. and his Contact number is [protected] myself name is Deepak Raj, Contact Number: [protected] I never thought that this kind of service will be given to a permanent customer, if this continues we will never visit any of the MARUTI SUZUKI Showroom in our Future. Please do solve my Problem and do the needfull.. Please find the attachment of the Damaged Parts.. Thank You, DeepakRaj Mob No : [protected]
                +6 photos
                plz solve the problem as soon as possible
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                  sanjay singhal krbl
                  from Delhi, Delhi
                  May 2, 2015
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                  Dear Sir/ Madam, My self Sanjay Singhal from Gzb. I purchased Maruti Swift VXI BS1 form your dealer Rohan Motors ltd. 432 Mukund Nagar Gzb. on Dec. 2014 & my customer ID:-[protected] and chassis no. :-799351 respectively. On dated 06/04/15 i went to your service center rohan motors ltd. G.T. road morta Gzb for repairing the driving side window of my car. My job card no. is JC15000417, JC15000082 and invoice no. is BR15000394, BR15000318 respectively. 1) when i went to service center to take my car then i was totally surprised to see my car that was fully careless and poor & dirty condition. when i asked to service center person for that careless then they clean my car only from outside but they did not clean car from inside because the service was done by him inside also so they should clean the car from inside. 2) Second point is that the parking rear view sensor which was installed by me during purchase, now that was also not working while was working properly at time of giving for servicing the car when i said to repair that sensor they replied to me that we will not do that & you have to repair from outside. 3) My third point is that when they handover my car to me and when i checked i found that in two tyre air was not ok which is nil. which is again careless from your service center so i said to fill air to supervisor then he replied to me that our air machine is not ok when i insist him & ask for complaint book then they fill air. 4) So after that i went to your showroom Rohan Motors ltd. Mukund nagar Gzb. They checked my parking rear view sensor and they found that the cable of sensor was damaged on left side window but how is it possible to damaged that cable on left side while i repaired my car of rite side window. So this is again surprised for me because the cable of sensor was going from left side and you work done on rite side. They repair that cable and joint that cable but i complaint that this is not proper service of wire because it is very dangerous to me if there is any sparking on joint.and they also replied that we will not change that wire you have to change that from out side. 5) last point is that from the date of servicing e.i. 23/04/15 i did not received any feedback call till now from your service center regarding your customer care feedback. So i m very disappointed with Maruti suzuki customer care center & not happy with their services and behavior also. And there no proper dealing with customers while servicing car.and they don't proper entertain their consumers after purchasing car.I was a big fan of big brand Maruti suzuki but now it is not & after this incidence i knew & i want to say that the condition of car service center of Maruti suzuki ltd is very poor & shameful.
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                    prasanthb1985
                    from Mumbai, Maharashtra
                    May 2, 2015
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                    Address: Kottayam, Kerala

                    I am writing this complaint because I didn't get any response for my first written complaint. My car Alto (kl 36 9634) met with an accident at Palai (Kerala) on 12/11/2014. And on the same day the car was carried to the nearest Maruti Service Outlet( Palai Popular Services). Even though my car was insured with full cover, I had to pay a lumpsum amount of Rs 75260 excluding the insurance amount to get back my car that too with 4 swollen tyres. I again had to pay Rs 10000 for 4 new tyres. Not only that the car was returned to me by the 5 March 2015. To ascertain a reasonable price, I asked two other garages to estimate the cost of the work. They quoted less than your final bill. It was therefore clear that your final bill was unreasonable. At the time of repairing, the service centre authorities said that we will get Rs160000 if we exchange the car. But now all say that an accident vehicle will not get the true value. Even after giving so much money the work of the service centre was not satisfactory. There is some buzzing sound from the engine and also water is oozing from the AC. I am totally disappointed with the service of Maruti. I am attaching a photo of our car immediately after accident. I expect to hear back from you with a full resolution to this issue.
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                      S
                      suresh tulsian
                      May 2, 2015
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                      Address: Surat, Gujarat

                      Dear Sir, I was purchases a new Wagner Vxi BS4 from Kiran motors Ltd, Surat date of purchases 06/06/2014 Sir Above company can not give proper service and no response.I call to Company GM Workshop Mr.Shnehal Desai But he can not properly reply and call disconct . Sir last time I was purchases a Wagner from Dhru Moters they was reply and response me properly. I am not setcfied from kiran motors. Please let me know what can I do. Regards, Suresh Kumar R. Tulsian email: [protected]@yahoo.com
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                        JesVarghese
                        from Alappuzha, Kerala
                        May 2, 2015
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                        Address: Alappuzha, Kerala

                        I had bought a new Swift ZXI from Popular centre Mavelikkara last november. Now while doing the second service I came to know that there is no alloy wheel for the steppiny tyre. I asked popular centre mavelikkara regarding this and what they are saying is there wont be any alloy wheel for the 5th tyre. What I want to know is if there is no alloy wheel for the steppiny tyre, how would wheel balancing work if that is used instead of a damaged tyre. This is a serious fault from the Maruti team. I demand a reply for this.
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                          Mandeep Singh
                          from Meerut, Uttar Pradesh
                          May 1, 2015
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                          Address: New Delhi, Delhi

                          [protected]@maruti.co.in Ref. No. : 739629 Dear Mr. Nayyar, We are in receipt of your concern on your Maruti WAGON R. We regret for the inconvenience caused to you in this regard. We are taking up your matter/issue with the c Apr 20 mandeep nayyar To Pankaj.[protected]@maruti.co.in Apr 25 at 6:39 AM Kind Attention Mr Pankaj Narula It has been six days since I have put this email, the only thing I am getting is no concrete solution to my problem . I have spoken to Mr .Mukesh TSM Maruti couple of times, instead of he giving a call back even once . Mr Mukesh said that it's very natural of car getting rusted and told me to bring the car to the service center, rather giving a home pick up, also he is correlating the rusting issue with service handling of the dealer in the question, which I feel are two separate issues all together . I would really be happy to know the TAT for a complaint at Maruti, I am really dissatisfied by the way my complain is being handled and the delay induced . As told to me by Mr Mukesh that the defect is not covered under warranty so shall I assume that a car that is registered for 15 years shall completely or partly disappear with in half of its life .It was again a very casual reply by Mr Mukesh that you can get the thing paid and rectified . I want an answer to explanations of Mr Mukesh, regarding the rusting of the car under normal usage conditions also some of your dealership personnel called me just to fill boxes and not concerned about getting the issue resolved on priority . Kindly refer my email sent to you as trail on last Saturday and very surprisingly there is no concrete response even after 1 week of escalation. I look forward to a quick responsive reply . Best regards Mandeep Sent from Yahoo Mail on Android From:"[protected]@maruti.co.in" <[protected]@maruti.co.in> Date:Mon, 20 Apr, 2015 at 9:43 am Subject:Ref. No. : 739629 / COMPETENT AUTOMOBILES GAZIPUR Show message history Reply, Reply all or Forward | More mandeep nayyar To pankaj.[protected]@maruti.co.in Apr 25 at 6:41 AM Kind Attention Mr Pankaj Narula It has been six days since I have put this email, the onlything I am getting is no concrete solution to my problem . I have spoken to Mr .Mukesh TSM Maruti couple of times, instead of he giving a call back even once . Mr Mukesh said that it's very natural of car getting rustedand told me to bring the car to the service center, rathergiving a home pick up, also he is correlating the rustingissue with service handling of the dealer in the question, which I feel are two separate issues all together . I would really be happy to know the TAT for a complaint at Maruti, I am really dissatisfied by the way my complain is being handled and the delay induced . As told to me by Mr Mukesh that the defect is not covered under warranty so shall I assume that a car that isregistered for 15 years shall completely or partly disappear with in half of its life .It was again a very casual reply by Mr Mukesh that you can get the thing paid and rectified . I want an answer to explanations of Mr Mukesh, regarding the rusting of the car under normal usage conditions also some of your dealership personnel called me just to fill boxes and not concerned about getting the issue resolvedon priority . Kindly refer my email sent to you as trail on last Saturdayand very surprisingly there is no concrete response evenafter 1 week of escalation. I look forward to a quick responsive reply . Best regards Mandeep Sent from Yahoo Mail on Android
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                            Mudasir Khan
                            from Rohtak, Haryana
                            May 1, 2015
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                            I am cheated by teling that we use maruti geniune parts (mgp) parts and we provide warrenty and guarrenty on mgp parts.but after few months my vehicle faces same problem.after complainting at nearest dealer (jamkash vehicle leads sangrama baramulla kashmir).they rudely misbehaved and also told we will not provide any warrenty to our parts.its up to them wheather give warrenty are not.i am deeply sadned by the dealer and maruti suzuki to whom they give there dealership.
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                              harpreet168
                              from Noida, Uttar Pradesh
                              May 1, 2015
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                              Address: New Delhi, Delhi

                              I had purchased a Maruti Cellario Reg no DL12CH4842 in Oct 2014, on company lease. My company has a corporate account with Rana motors. I am disappointed to say that i haven’t received the RC for the Vehicle till date despite several follow ups. I am informed that the executive who handled the sale of my car has resigned and hence the delay..i dont understand how resigning of 1 individual can hamper the work and is this a legitimate excuse to give to the client. I have spoken to everyone from executive to Manager who assure me that they will get back to me in 2-3 days but they never do and when i call back i have to explain the details all over again. I would not recommend Rana Motors to anyone and strongly take this up in my organization. This behavior is unacceptable. The entire sales team should be fired if they can’tget an RC after 6 MONTHS. That too on a CORPORATE Account. I hate to deal with unprofessional behavior but need a final word on whom to reach for my RC.
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                                vaibhav20
                                from Indore, Madhya Pradesh
                                Apr 30, 2015
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                                DERA SIR...AS I PERSCASE MY CAR FROM MARUTI...MY COLOUR WAS NOT COMPLETED...AND THERE IS SOUND FROM AC QAMPRETOR...NOT CLEANING PROPERLY...I NEED BACK MY COLOUR BACK...COUSE I PAID IT...ALL FROM OCEAN MOTOR TOLD ME PLZ BRINK BACK MY CAR...NO BODY IS THERE FROM COMPLAINT...EVEN AAANKITA EARN MONEY FROM ME...PLZ MAKE MY CAR OK...OR CHANGE DEALAR, , MY LIGHTS WAS NOT WORKING PROPERLY...PLZ TAKE SOME ACTION..SO I WILLL BACK MY COLOUR BACK AND AC AS WELLL AS QAPRESOR, , , , MY CAR GIVING ME 17 AVERAGE, MY BOMPER BOTH NOT WORKING
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                                  jasbi72
                                  from Sirsa, Haryana
                                  Apr 30, 2015
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                                  Address: South West Delhi, Delhi

                                  I bought a new car- alto k10 cng from competent automobiles najafgarh on[protected] in my wife- renu's name, and give my old car ALTO -HR12-H-4434 (jasbir singh) to dealer in exchange scheme. i was promised to transfer the old vehicle within 15 days but still not done. Now dealer is not helping in this matter, visited dealership several times but each time says it will take some more time, i donot know to whom they have sold the old vehicle. Old vehicle is still running in my name and it may be involved in illegal activites/ accident etc then who will be responsible. I also asked dealer to give my car back and take cash but he is not doing this also. my details- jasbir singh-mobile no- [protected], [protected] dealer details- mr shailesh dahiya ([protected], [protected]), competent autombiles co ltd, khasra no- 11/5/1 opp furniture market, phirni road, south delhi distt najafgarh, new delhi- 110043, mail ID- [protected]@competent-maruti.com
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                                    I
                                    Industrial Products
                                    from Delhi, Delhi
                                    Apr 30, 2015
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                                    Address: Faridabad, Haryana

                                    Dear sir, Our car SX4 ZDI HR 29 AA 0189 developed snag and there was objectionable noise from engine. It was sent to Vipul motors, Mathura Road, Faridabad. Our car SX4 ZDI HR29 AA0189 is shuttling between us and your dealer's workshop for last 5 months. They have tried everything to repair it, but the problem is that the job was undertaken in piece meal basis without being able to or bothering to diagnose the real reason. Some times they replaced the main bearing, next time replaced crank shaft, next time big end bearings, then cam shaft bearing, then cam shaft, which eventually got broken while testing, then engine valves, engine oil pump then the tappet cover, and then the piston rings before handing over to us. We were told that engineers from the Company are closely supervising and watching the progress. And car returns to to workshop after 10-15 days again. Nobody can expect such a state of affair at a reputed company's showroom /work shop. It seems that engineers are still trying to repair it on hit and trial basis as we are being told that one bearing has worn out. Baring will be changed again without looking for the reason why it happened ? And very obviously the snag shall reoccur. What part failed which led to this condition? We wonder where the expertise is? Funnily, once the car was handed over to us with assurance that the engine noise shall subside after few kilometers of running. It is requested that the car or its engine be sent to company's assembly facility only and get all reconditioning work done there. We strongly believe that it would not be possible to get the work done satisfactorily with lasting results at present set up as it seems to be beyond their capability and expertise. The car was repaired under the warranty. but the repair done was not done properly and problem didn't get resolved at all. It was responsibility of the company to undertake repairs satisfactorily which never happened. We well understand and demand that the repairs being undertaken / to be undertaken to tackle the problems be covered in the warranty and at Maruti Suzuki Engine Assembly facility. We want to know, what is being done in this context. Thanks, Amrit Pal Singh Amitoj Singh (+91 [protected]) (+91 [protected]) * INDUSTRIAL PRODUCTS Manufacturers of Heat Exchangers, Oil Coolers, Steam Heaters,
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                                      ABDUL KHADAR N V
                                      from Mannarakkat, Kerala
                                      Apr 30, 2015
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                                      Sir I had purchased a marutisuzuki dezire VXI car on 17/12/2012 from AM Motors Changaramkulam in Malapuram, Kerala and registered at RTO office at Thrissur.on14/01/2013. Chassis no.MA3EJKD1S00236980LC. Engine no.K12MN7038557 Reg.no.KL8 AZ 4269. From the starting itself my car showed malfunctioning of electronic emission system. Many times dealer repaired.But after running a few kilometers malfunctioning re appeared. So iI very much feared to use my vehicle for travelling long distances especially with my family.at last I submitted a complaint directly to Marutisuzuki company in November 2014 before expiry of warranty period. As per instruction from company dealer A M Motors again repaired my car at kilometer reading 11062 and replaced emission system with new one .But before 2 weeks the malfunctioning again appeared at kilometer reading 11768.I feared that something serious had occurred to my car at the time of moulding.Now my car is kept idle in my car porch .I feared to use my car.During these 2and1/2 years I used my car for travelling only11768 kilometers.most of the time I used hired car for travelling.now I completely lost my confidence in repair.So I want to replace this faulty car with a new one .Otherwise I will be forced to take legal measures against the company.I will also forced to aware the public about this through social media.It may tarnish the reputation of the company Expecting a timely and satisfactory necessary action from the part of company yours faithfully Abdul Khadar N V phon no. [protected] Nambyar valapil Kalachal Alamcode PO Malapuram Kerala pin 679585
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                                        saiyed
                                        from Surat, Gujarat
                                        Apr 30, 2015
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                                        Address: Surat, Gujarat

                                        Dear Sir, Reg no : GJ5JC2808 Model: ertiga The above details is of my car. I want to register a complaint regarding it. In month of August I had given my car in accident in spectra motors where they kept my car for almost 6 & half months in the workshop. In the month of Feb around 13th I got my car back that time the advisor Mr. Mehul had informed me that my car engine is finished & needs to be repaired I agreed for it & paid 52000 for it. But hence forth after that also I am getting the same problem of the engine & now they are telling me to pay again 29000 for the same, hence y should I pay again for it & y again bear for it & y again & again is this problem coming. I think you people are least interested in doing the work & if my problem is not resolved then I will have to complaint direct on the top level management if this issue is not getting resolved by u people. Hence please do the needful as soon as possible & take action against it. contact no [protected]
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