Maruti Suzuki India Complaints & Reviews

SUZUKI-ACCESS PUNE AUNDH SERVICE CENTER IS WORSE. THEY JUST WANT YOUR SERVICE CARD FROM YOUR SUZUKI-HAND BOOK TO CLAIM MONEY FROM COMPANY. THESE GUYS DO NOT CHANGE OIL, DO NOT EVEN OPEN YOUR ENGINE TO CHECK ALL PARTS ARE SERVICED. THEY JUST WASH YOUR BIKE AND FILL OUT THE FORM AND CLAIM OIL CHANGE MONEY. BE CAREFUL from these hole guys... these are not from PUNE... they are from outside pune and have no concerns for your servicing...CHEATS... LOOK at the OIL.. SO BLACK... NEVER CHANGED FOR FOUR SERVICE CALLS... THEY CHARGED ME more than 2000 Rs... I AM GOING TO COMPLAIN...

IJust wanna say that i m Munish kumar from Mandi .H.P. I M GOING TO FIT MY FRONT head light of my car at bhagwati aUto mobile they fit a new head light to My marutI Alto800 and next i Went to some wherE in rain and There The liGht getting soME Mousther in it.and when i m going to the deaLers servies he says to me to came at free time and says to me nhi tOh jo banta hai Kr Le.
So pls. Help me proPeRly.

I had booked Celerio car on 10th of May 2014. At your show room at Savitri Nagar, Malviya Nagar New Delhi. Sales man Mr.Tharun Bhardwaj and his manager had told me you will get your car within 3 months. Today it is more than 3 month over and I had visited the said show room about the delivery. Both of them told me they can not tell when you will receive you car in the near future. They asked me it is better to cancelled your registration and buy from other company. Can you tell me what is all about. An early reply is requested. Pl.reply to me.as soon as possible. I already write to you, but no reply have been received so far. This is second complaint. Prem Kumar Marwah B-1/25 Malviya Nagar New Delhi cell no. [protected] E-mail [protected]@gmail.com

My self Pawan kumar our vehicle no is HR 26 CE 5429 Our accident n after I go for maruti Apra authorizesd services center he give us time for delivery after three days but car is received after 3- 5 days delay this talk is one n half month. Problem no 1- bumper not set, open is left side n deliver me. All stud not available. Without upper nut near bonnat and also bumper supported rubber not put in between bumper and supported nut. Rubbr is not received till date. 2. our vehicle avg is 15 kmpl instead of 23.2 kmpl. I checked with your Apra employees and confirm 17 kmpl on 55 to 60 speed. But charged 562 rs. Without confirm milage is 23.2 kmpl that is again fraud. Due to this our bumper is damaged and due to min milage full loss is 12000 k till date n future fual lose. SoI request to u please change our bumper and set milage as per mauti guideline n refund our 562 rs because milage is not maintain as per maruti, if can prove it same I will be pay cost. Please do the needful. Pawan kumar [protected] [protected] [protected]@Gmail.com

In response of my earlier complaint my car was called for the check up of the wear and tear of my tyres but the feebback i got is not all satisfactory. Reason provided is for improper alignment but myself being in automobile industry as a TSM i am very well aware of the maintenance of the car and in addition in normal cases wear and tear of the tyres should be uniform but in my case my one tyre is completely weared and I AM HIGHLY DIS SATISFIED WITH THE SERVICE AND SUPPORT FROM MARUTI FAMILY

complaint against MY CAR service jinsi bhopal(MP) Sir/ Madam, This is to inform u that i am maruti customer from last 7 years, i regularly serviced my car from your authorized workshop. I am waiting for job sheet open to 30min. To 45min. But every time i face problem with my car after servicing. & Any job sheet no show date and time. I went 2 times for complaint to same service station with car but nobody attend me due to my problam & bill problam job sheet open in other work & bill work other work charge. My engine seen to black for intrerer( Eng.) & seen to Eng. Is babal and charges 1100/-. I am not change to engine oil and anneesar OIL ADDINTING Change and charges 650/-. I am sent to JOB SHEET, BILL & PHOTOS. JOB SHEET NO. 39 DATED-08/09/2014 JOB SHEET WORK 1). Oil Additing 2). Interer (Eng.) 3). Washing BILL NO.BR14012577 DATED- 08/09/2014 BILL SHEET WORK 1). WASHING 2). UPHOLSTERY CLEANING 3). FUEL TANK REMOVE & CLEAN Than i finally sent u complaint for same... Other wise I am go now conssumer court I am not able to go again and again to workshop due to my own job and stay very far away from workshop... Complaint Against :- MY CAR Service Station (Jinsi, Bhopal MP) Car Reg Name :- Mr Ajeet Khatri Car Reg No :- MP04 NG 0111 Please do the needful... Thank You... Umesh khatri S/o. Shri Hemant Kumar H.No.298 one tree hills Near Kali Mander Bairagarh, Bhopal (M.P.) M.no [protected]. Cc: 1).anil.[protected]@maruti.co.in 2).hasim.[protected]@maruti.co.in 3).mycar.bho.[protected]@marutidealers.com 4).mycar.bho.[protected]@marutidealers.com

>model of stereo is NP74LA >whenever the engine starts for the first time, the screen goes blank and it remains blank for 15-20 minutes and all the switches stop working. The stereo starts with full volume and that cannot be lowered as the switches are not working. > when i put the stereo on MUTE mode it automatically reverses to original position (switch on) --sound start coming from the stereo as soon as there is a small jerk or i press the break of the car >Whenever the car is running at whatever speed the screen goes blank any time during the driving also switches stop working no channel can be changed while driving.

I changed the combination switch of my swift from prem son motor Ranchi in April ...now again that switch is not working since 20 days.. Customer ID [protected] Invoice no BR14002079 Job card no JC14002160 BK ROY GM(EXCAVATION) CIL [protected]

Hi,
Please guide me where do I complain about the delivery of Maruti ertiga vxi cng limited edition which I have booked through ur authorised dealer ( spectra motors ghatkopar ).
I have booked on 23.07.2014 .
I was promised the delivery will be in one week but still today there is no fixed date about the delivery .
Please guide me where do I complaint about this .
Rajiv m zatakia
[protected].

I bought maruti ertiga on 2 march 2014 from magic auto, desh bandhu gupta road, karol bagh, Delhi The car is well off but the only problem is with the steering wheel. It is too hard. I m a cervical patient and it is very difficult for me to manage with it. I asked the dealer to see into the matter but he just ignored the problem. Recently i got the EPS changed but well that also didnt help. I would request you to see into thisbmatter as soon as possible. The car no. Is DL 6CP 0963 CHASSIS NO. 234332

we purchased wagon r vxi on 7/9/2014 from rohan motors dehradun at the time of purchase there was no sales person who boooked the car and car was not ready on the time . they washed the car in front o[censored]s there were no ribbons and decoration on the car . they charged 1670 for the matts and car freshners but there were not anything except matts.when we searched the player remote so there was no remote for the music player in the car service was so poor ...

Hi Am a maruti customer from Kerala and visited local popular dealer (Kayamkulam, Alleppey Dist) for Maruti WagonR vehicle. Since am an Ex-Servicemen I have submitted my request through CSD canteen for a discount in the vehicle price. I have been requested to make full payment to get the benefit of CSD service. Dealer agreed that they can deliver the vehicle within two days time after complete payment has been made. According to their instruction I have made this big mistake of full payment. And now dealer has changed their voice that they can deliver it after two weeks time with lot of blunder excuses like vehicles are in Valayar check post and the vehicle reserved for CSD purpose is not able to locate in their tracker now etc... Now I am forcing to accept dealer word because my payment is gone to their bucket. I have another bad experience with Popular in Trivandrum. I own Maruti Ritz vehicle and usually I give my vehicle for service in Popular. But I experience that they are really not into customer oriented service instead they are target oriented dealer. Better we not to trust them and engage with other good dealers in future.

My Car met an accident on Sunday and submit the car on Monday in your authorised Service Centre. But due to non availability of Side Mirror, it is not available in H.O. and due to that I can not take back the car. Now How much days I have to wait, Please clear. My Car No. is HR 51 AD 8321. Submitted in Saraswati Automobile on 01-Sep-2014 at 0940 hrs. Regards Fraustrated Customer Ashish Sapra [protected] / [protected]

I got a WagonR VXI purchased on 20th of Nov 2013 Apra Autos Gurgaon Reg No DL1CQ 4880 on 1st Free Servicing i paid Maruti 1500 Rs for Anti Rust Coating however yesterday 02nd of Sep 2014 i have given my vehicle to DD Motors Peeragadhi New Delhi for 3rd Servicing now they were saying that due to some vendor issue they wont be able to spray the anti rust coating at the time of purchase your authorized service center APRA Motors Gurgaon have given me their word that i can get the paint sprayed from any authorized maruti service centers across india and the same is not happening very disappointed with the services you guys are a rip off also i am just waiting for my car to get serviced after that i am definitely going to write a very strong feedback if my issues are not sorted out

I have booked celerio vxi AMT on 12/4/2014 at LMJ showroom at Pali Marwar. Four months waiting period given has been elapsed, but no one at dealer, at your customer care and on web site tells about our booking position. Nobody is giving clear response. Please tell us when I will get Celerio.

I had booked the ALTO 800LXI BS IV/Granite colour car on30/03/2014 at ACE Kudale car pvt ltd, Pune. During booking the car Mr. Shankar Bhagat has told me you have to pay Rs7973 ( my receipt no REC[protected] for LBT (Tax). I am living in Loni kalbhore area and it does not comes under LBT. On that day he said that you have to pay the amount if government will not charge then we will return you the amount, yet I have not received the amount from the dealer. Being your customer I want clarity on this amount. Please revert back as soon as possible. Discount had given from the Maruti Rs 23000 (GUDI PADWA offer). Actually I am unable to add the soft copy of my receipt, i[censored] can give me your emali ID then I will definitely submit you the all documents. Corporate discount for employees were 5100/ but he had not given me the full discount on that date. I believe in you/ Maruti is a good company Details:- Booked on 30/03/2013- Rs 75000 REC[protected] Rs 2, 50, 000 Receipt no- 2226- Rs 11, 040 LBT tax- Rs7973 (REC[protected] Regards Gautam kumar singh [protected]

dear sir i have taken warranty for 3rd and 4th yr which is valid upto 15 apr 2015 contract no[protected] and the dealer code 2701 27 01 recently i faced a slight problem with the back left side wheel a tightens and a noise from the back side when given to the service centre he has given me the list of works to be done and the charges etc i just wanted to know that taking warranty is of no use is this a total loss of money (oil changes is n not applicable )

refer to my complaint no: 817734 yesterday and the resolution provided by your central call centre was that I need to two it to your workshop. Is this what you mean by road side assistance anywhere in india? Your mechanic should organise for the towing and return the vehicle after repairs if you say that you provide assistance. But your call centre lady jyoti could only argue that this vehicle AP10AY6688 is out of warranty(it is in extended warranty and warranty was purchased at the time of vehicle delivery itself). Now I have spent Rs.1800/- to tow the same to my residence and the same is lying here. I hope that you will resolve the same immediately and also expect to be refunded the amount spent including mental agony for your uncooperative attitude and indeferences to customer apathy.

Sir, We have been regularly complaining you regarding the problem we are suffering through the representatives of your company and service centre through email & telephone on your toll free No.[protected] & [protected]. But despite apprising the company of this matter, we not only haven't got any satisfactory answer but also faced humiliation and torment. The main reason we bought the car has not got satisfied. Mr. Gambhir Mal Jain, myself, is the only person who drives the car. Suffering from high liver problem, I thought to avoid the vagaries of nature by travelling through car. But this purpose has been left unfulfilled, your representatives/employees have been behaving badly and threatening us to deposit excessive money. Also, at several requests, we haven't yet been provided or at least allowed to see our car. The whole matter is explained below: CAR DETAILS ARE AS BELOW: Chassis No. : 755138 Car Registration No. : RJ20CA8990 Owner Name : Gambhir Mal Jain Address : 2 KHA 1 Dadabari Kota (Rajasthan) The Car met with a minor accident on date13 July 2014. I made claim to NICL Company Bhatia. From 14 July 2014 till now the car is lying at the Company's service station and we neither know about its whereabouts and nor we know whether it has been serviced or not. We wecontinuously calling to company representatives for knowing car status but we don't get any satisfactory answer and faced a misbehaviour at the hands of your representatives at service centre. On dated 6 august 2014 time 10:36 AM, we got a first message from LM MSILDL "is The repair newwork on your car is about to complete and car will be ready in next 45 minute please contact Mr Manish [protected] for details RGDS Bhatia and C". After that on 6 august 2014 time 11:16 AM again we got an another massage "Repair REF NO for your car is JC14001641 opened on 06 august 2014 on time 11:06 Hrs ETD of your car is 25 September 2014 on time 18:00 Hrs and est repair amount is rs 0 Rgds Bhatia and C" Then after a short while we again made contact to bhatia and company for knowing status of our car and bill amount but they did not give any response. Many times we called them regularly but neither they did not give any positive response and not our car. Without car in full season of monsoon and also of health reasons, we faced unbearable difficulties. At last on dated 08 august 2014 by MD MSILDL on time 12 11 Hrs we got another massage "is The repair work on your car is about to complete and car will be ready in next 45 minute please contact Mr Manish [protected] for details Rgds Bhatia and C". When we contacted the service centre the respondent told us that car hasn't yet been completed till that time. After two days, bhatia and company service certre called us for picking up the CAR. When we reached there service centre give us a False Bill of large and excessive amount which is shocking for us because they did not give us any detail of working on car and bill amount, while we are continuously in contact with them. Now everyday we phone them for our car but they deliberately ignore us and unduly pressure us for depositing money. We are facing gravest humiliation at the hands of your company. The mistake we made was we banked on Maruti's image and bought the Maruti car. Please resolve this issue on urgent basis and liberate us of these bad times of one and a half months as fast as possible. Note: As a serious patient of liver, if anything untoward happens to me, the company will be wholly responsible. Thanks & Regards GM JAIN KOTA (Rajasthan) [protected]

Hello there, I would like to give the feedback regarding the service centers for Suzuki access. Whenever I give my bike for servicing I will be told that some of the parts in my bike are in bad condition and needs to be replaced even though they are good. When I checked with the other local service center they said that parts are good and working. Just to make sales service centers are charging the customers unintentionally, I would request Suzuki should consider this feedback and do the needful. Regards, Shaffi