Maruti Suzuki India Complaints & Reviews

Sir, I have a maruty wagon r new model 2011 january(KL 01 BB 546) bought from Popular, Trivandrum. Running kilometer is 280000. Now I wish to exchange the same with swift Dzire. I contact agencies Herculese and Sarathy in Trivandrum. They also agreed that my wagon R is best in condition. But it had a claim on 2011 april for replacing certain parts of front right side through Popular by company itself. Due to this reason, the above agencies deducted heavily the value og the wagon r. If there claim is proper, please clarify about the replacing and repairing of the original company parts

I am Suresh Kumar an Ex-Army person. I booked a Maruti Dzire ZDI (Silky Silver) on 23th June 2014 at APRA Auto, Rewari. I made a payment of Rs 6, 71, 585/- to a dealer (Reciept no : 40599) on[protected] and five thousand on the time of booking, Dealer's commitment for the delievery of the vehicle was between 5 july to 10th july, Now Its 18th august 2014 till date i am not getting any assurance from the Dealer for the delivery, During the time I lodged many complaints to the dealer as well as on your customer care center (complaint ref. no[protected]. But in revert not recieved any confirmation from your end. Being a India's most reputed brand i never thought that Maruti and its Dealer chain will harass me so much, Any how in future i will not consider Maruti suzuki in my favourable list to buy any car from I am writing to you to look into the matter . if not recieved any actions against the same from your end then my last choice would be to go for a LEGAL Thanks & Regards Suresh Kumar Ph. +91-[protected]

We purchased a Suzuki access vehicle on 2nd July 2014.There was a tyre wobbling with the back wheel.when we again approached the show room after 2 weeks, they suggested that it was the problem with the tyre and not with the rim or wheel assembly.At that time, they just replaced the tyre and given back the vehicle.Now the problem still persists with the vehicle.Now the show room guys are least bothered with our problem.We had good trust with the company's products but this thing made us to lose confidence on service side of the company.If the company can support in this regard, then it would be of great help. Owner's Name: Shakunthala Contact : [protected] Show Room Address:Mini Suzuki, Shiva Kumara Swamiji circle, Tumkur -03, Karnataka, India

I am d k puranik i purchesed alto lxi dated 24/10/2011 with extended warranty for third year on 29/10/2011 and i paid rs. 1790/-
But my car vidisha is the showroom of maruti suzuki is not eccepted my this warranty and they are taking charge for each and every thingh . What i have to do.

I, Pradeep Arora lives in lucknow, owns a swift dezire. Yesterday, I have given my car to one up motors for service but I am not satisfied with the service and the bill given by them like the cost of grease is 56Rs and 450Rs as labor charges. It's too much and I also asked them to touch up the dents but they didn't do it and they also damaged the left door of my car and they are not accepting it. Here I am attaching the bill of service. Thank You. phone no.-[protected]

MARUTI SUZUKI INDIA LTD (MSIL) Head Office Maruti Suzuki, [protected]@gmail. Delhi-110070. MB: [protected] Email: : [protected]@live.com REF: "MARUTI SUZUKI" DIRECT RECRUITMENT'S OFFER. Your Resume has been selected from WWW.MONSTER.COM SHINE.COM and Database for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments, It is our pleasure to inform you that your Resume was selected as one of the 62 candidates shortlisted for the interview. The Company SUZUKI is the best Manufacturing Car Company in India, The Company is recruiting the candidates for our new Plants in Delhi, Bangalore, and Pone and mumbai.Your interview will be held at The Company Corporate office in New Delhi on 22nd of August 2014 at 11.30 AM, You will be pleased to know That The 62 candidates selected 55 candidates will be giving appointment, Meaning that your Application can progress to final stage. You have to come in our Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview. The Company can offer you a salary with benefits for this post 62, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD. At time of final process. You have to come with original photo-copies of all required documents below. REQUIRED DOCUMENTS BY THE COMPANY HRD. ====================================== 1) Photo-copies of Qualification Documents. 2) Photo-copies of Experience Certificates (If any) 3) Photo-copies of Address Proof 4) Two Passport Size Photograph. ====================================== And kindly send to us the below via email : [protected]@live.com 1. Name: 2. Address: 3. Mobile: 4. Sex: 5. Age: Send your details to this email ([protected]@live.com) You have to deposit the (Cash) as an initial amount in favor of our company accountant name in charges to collect your payment. Department. For Rs. 15, 200/- (Fifteen Thousand Two Hundred rupees) through any [STATE BANK OF INDIA] OR [ICICI BANK] Branch from your Home City to our Company accountant name in charges. Account NO, which will be sending to you upon your response. This is a refundable interview security. Your offer letter with Air tickets will be sent to your Home Address by courier after receiving the confirmation of interview security deposited in any of the STATE BANK OF INDIA OR ICICI BANK. This Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in STATE BANK OF INDIA OR ICICI BANK. We wish you the best of luck for the subsequent and remaining stage. The last date of security deposited in bank 20th of August 2014. you have to give the information after deposited the security amount in bank to The Company HRD -direct recruitment via email. Your Letter with supporting document will be dispatch same time by courier to your postal address after receipt of security deposited confirmation in bank. The interview process and arrangement expenditure will be paid by SUZUKI COMPANY. Lodging, traveling and local conveyance actual will be paid by SUZUKI COMPANY as per bills. The candidate has to deposit the initial refundable security fee as mentioned by HRD.NB: You are advice to reconfirm your mailing address and phone number in your reply. And Rs. 15, 200/- (Fifteen Thousand Two Hundred rupees) will be the refundable amount, as 200 rupees will be deducted as bank charges for funds deposit. And if you are been selected or not, still the amount will be refunded to you, as the amount is just to prove that you will be coming for the interview in order for us not to run at lost after sending you the air ticket and you don't show up on the day of interview. Pleas reply to this email (:[protected]@live.com) Wishing you the best of lucks. Contact: [protected] Shinzo Nakanishi Chief Executive Officer/ Managing Director, MARUTI SUZUKI INDIA LTD

Sir, I had given my wife Sumitra Das's Maruti WagonR Car bearing Regd. No. OR 02 AH 9407, to Narayani Motors, Bhubaneswar, on Dt.01.08.2014, for minor denting and painting in the left side door, and for replacement of back light cover. They also promised me to do all the works smoothly, and to hand over the Car to me within two days, i.e. Dt.03.08.2014. But though 14 dais have already passed, they have not repaired my car till to-day. Whenever I am asking them they are giving a false assurance that the car will be ready tomorrow. The person name Sangram who is looking after my Car, is saying everyday tomorrow ...tomorrow ... tomorrow. I was really fade up hearing the word "tomorrow". Subsequently, he also did not receive my telephone. At last I contacted the body repair manager "Rakesh" He also promised me on day before yesterday to hand over the car on Dt.13.08.2014. When I contacted him, he told that the car is under process of repair, and assured me that it will be ready on Dt.14.08.2014, andpromised me to give me a call after the completion. But till now I have not got any call from him. Now I have got a very bad impression upon the staffs of Narayani Motors Bhubaneswar. They are deliberately neglecting in performing their duty. So, please take a drastic action against "Narayani Motors", please direct Narayani Motors to give delivery of my Car in my House immediately. Yours faithfully, Laxminarayan Mohanty, Advocate, Plot No. 2-J, Lewis Road, B.J.B. Nagar Bhubaneswar-751014. mail id - mohanty.[protected]@gmail.com

I purchased swift dezire vxi on 22 nov 2013, along with the car music system is provided but its remote cont roll not given to me at the time of delivery . When I asked for it showroom manager told it is not available now but I found other car owners received it at the time of delivery. Even I requested to manager to make it available for me and I am ready to pay extra charges if applicable but yet I could not receive it. If we are paying the whole amount why can't company provide us the things. Where shall I contact to make a complaint.

I Nitish Bhardwaj owning a swift dezire HR14 J 6044. All of the service has been done on timely basis in yours workshop. It has been come to the notice while driving that the car is jolting because of soccer also my all of the tyres got damaged due to this inspite of being timely alignment & balancing.
When i approched to your service centre they only tried to made me dupe by giving lame excuses.

So you are kindly requested to look into this matter and do needful as earliest as maruti will only be responsible for any mishap if happen with me while driving .


Nitish Bhardwaj
[protected]

Respected Sir,

I purchased Maruti Alto 800 on 5/11/2014 at Bhopal from Jeevan Motors. My vehicle number is MP-04/CK 2195.
The vehicle is on my daughter's name Pragya Bhawsar.
After one year and 5 months of purchase The problem in the horn was observed. It Blows sometimes and sometimes not . I compaint to the Jeevan motors during the service (paid service) on 6/5/14 ( Job card number JC[protected] about the horn. But I am sorry to say that it was not attended . I again approached to repair the horn in the month of June 14. It was repaired but it was not ok. The horn again got faulty after 15 to 20 days during my visit to Indore .
On 12/8/2014 I again went to Jeevan motors for repairing. They checked the horn and found that the cover over the steering to blow horn is faulty But the cover was not available at Jeevan motors.
Sir what type of service they are providing . How many times I shall go there to repair. How my horn of the vehicle will be repaired let me know.
R S Bhawsar father of Pragya Bhawsar Moble [protected]

I have buy wagan r car on 16 th jun.2014.
Passing RTO date . 26 th june 2014.
my probllem is today 13 aug.2014 but my car number is not given by maruti suzuki car deller.
last 15 days i m going to deller but they are not given responce well. what heppen i dont know. Kaushik Jariwala maneger is not solve my problem.pl help me.
my name : Mukesh Bhikhabhai Patel
B 59, Ramkrishna soci,
L.H.Road, SURAT(GUJARAT)
MB : [protected]
CAR CHESISH NB; MA3EWDE1S00691491
RTO RECEIPT NB ; II[protected] JUN.2014)
Deller Name : Katariya Automobiles Ltd.
opp New Bombay market,
surat-kadodara road,
surat, Gujarat.
PL... HELP ...ME...

yours custmor,
Mukesh.B.Patel

To, The Marketing Manager. Maruti Udyog Ltd. H.Office - .Gurgaon Sub :- Letter for Tyre Complain of A- StarVXI Model. Dear Sir, It’s here by informed to you that I have a Maruti A – Star VXI Model 2009 may . This Car had been purchased your Authorised Show room (karlo automobiles (p) ltd- patna) My car is running only 16457 km. I am Extremely Sorry to Say about the poor quality of Tyres ( Make J.K Tyre) front Wheel Tyre destroyed when my Car running 60-70km/h on the highway of chapra to patna after toll Plaza at that time I was with my family atrandom front tyre of Driving Side has been uolled up with high noise & hit my Bumper . I was unable to stop my car atonce, me and my family so feared and timed when I stop my car slowly – slowly, after writing this story of tyre. I just want to say to the Management of ‘Maruti Udyou Ltd.’ If me and my family become injured having that incident who was to be the responsible for that incident either you or J.K Tyre Ltd. Hence I request you to take a quick & hard action against J.K Tyre, for its Poor Quality of Tyre and Issue me another tyer as per replacement should be other company make. Truly yours Thanks Rakesh kumar singh temporary address-nirala nagar near dav college siwan bihar-841226 Permanent address-prabhunath nagar near taari pull chapra bihar -841301 Mobile no.-[protected]

Sir I got serviced my Alto at your so said authorised service centre at Gangoh District Saharanpur UP named Mogha maruti authorised service centre.& Bill provided to me seems to be Fake.Bill is attached with this complaint. Please look in to the matter & inform me. Thanks

HI sir/madam I took my car DL 9C X 1371 to T R Shawney motors for 2 faults regarding meter and AC, they informed problem is with ECM and meter is faulty and told huge amount to fix the problem, i informed them I do not want to do it as its very costly, i paid them diagnose charges and when I went to take my car i found its not working, its taking time to start, engine started missing in petrol, car not starting on petrol, i informed this to technician there, instead of checking they said it will be fine in sometime, i checked for 2 days but it started facing more and more problems with it, i went back again and informed that technicians and mechanics caused these problems and it need to be addressed, they refused to address those issues and asked to pay more for it, i told them my car was running good but after I left it for 3 days in maruti its not working as it should and i am getting lot of problems, I requested them to fix the problems caused by their technicians, they asked me to pay for it, I want to know why ill pay for the problems caused by maruti, they said no they will not do it, I asked them to give me in written they refused to do that. If problem was caused by me then I can understand ill pay for it and its my fault, why should I pay for somebody else mistake. I am too much mentally disturbed because of this. Please give me positive response and tell me what do I have to do about it. moreover the email address maruti gave to me to sent written complaint it is also wrong that clearly indicates they do not want me to lodge a complaint to higher level. Regards, Mukesh contact number :- [protected]

I have purchased a Wagon R through CSD from LMJ services Barmer, Rajasthan on 30 Jul 14. Till date i did not get my TRC number also for which i can not drive my car. i niether get any body cover or seat cover etc items which company should provide to customers alongwith new car .

I m bought the new Swift Dzire from tr shawney. and both car was regular service from maruti authorized dealer. In my car many problem problem faced like In car Running 2nd gear not in proper use. In 18000 Kms front excel changed . In Between i m in himachal towards car front both shocker screw was loose. I m sorry to say that is maruti company is fail and solded cars with fake parts. Authorized dealer said that your car will be ok. they do not any responsiblity and not taking action properly. And Your services is very poor. After response i visit the Aaa Service centre in okhla and excucative said the in your gear box problem and your in not under warranty & car run only in 25000 kms . And one service is late Harish Chand [protected] / [protected]

I towed Ritz TN 72 AJ 6849 after an accident to ARAS&PVPV dealer at Tirunelveli for repair on 2-6-14. On 11-6-14 I went with the FIR, I was told that their dealer ship was cancelled and it is very difficult to repair the vehicle and I was advised to take it to Tutcorin ASIR for repair. I spent Rs 5000 extra for towing and lot of other problems in doing so. But I find ARAS&PVPV continue to be the dealer. Am I taken for a ride. Am I victimized that too at the time I needed all support from the dealer

I have purchase Maruti alto 800 lxi cng model in march 26 2014 from vipul motors gurgaon and after that i have complaint three time there about wind shield of my car, in my car night vision is very less, and i have complaint that in single road very difficult to drive in night, but every time they said it is ok, but i am not satisfied, and if any thing will wrong that then for that responsible will maruti Suzuki . And for that i will go consumer court and take help from other media services. Even i have complaint that horn will automaticly shut down any time and after 15 minute it will again ok automaticly but these all are related to safety, so please look this and change the wind shied and horn on urgent basis, My self Naresh Arora, and my car no. is HR-26 CF 1638, please provide the best service from your hand. Thanks Naresh Arora [protected]

Your Maruti celerio vehicle is not satisfactory in mileage. you have missguided customer . I will approch to the hon'ble court for justice about your cheating to the innocent customer . Purchager of Maruti clerio Name - Saurav Chetia S/o Lt. Seren Chetia C/o Dr. Ranumoni Choudhury Sixmile Guwahati - 22

I ordered for a new Maruti Swift ZXI Car to Sarathy Auto Cars, Kollam on 10/07/2014 and paid the full amount on 23/07/2014. The vehicle was delivered on 24/07/2014. But the actual registration of the car is done only on 05/08/2014. However an amount of Rs: 51765/- is paid for new registration by the dealer by online on 23/07/2014. As per the revised Road Tax w.e.f 27/07/2014 I have to pay Rs: 47550/-as Road Tax for my Car. i.e. an excess amount of Rs: 4215have been paid by the dealer for registration. The only looser is me with out any mistake from my side . Hence kindly do the needful to get back money from the registration authority.