Maruti Suzuki India Complaints & Reviews

I have purchased maruti suzuki celerio amt zxi model in june 2016.
All services done according to schedule.
Current odometer reading around 9000km

The car has an issue with its mileage delivery i. E. Fuel economy is very poor.
Company claimed figures are faar away.

Knowing to the surrounding traffic conditions and driving ways we expect an averafe figure of around 17-18kmpl.

In...

Mere paas swift vdi 2017 hai. Jisme pehle stering me noise thi or doors or jk ke tyres khrab ho gye the 9000km. Pe hi. Pandit automobil pvt. Lmd. Jagadhari me maine sbhi service krayi or unhone stering or tyres ki problem ko thik kr diya tha pr doors ki problm abhi bhi hai or doors bohot jada noice krte hai maine maruti ko complaint bhi ki pr dealer ya company ne mujhe koi mail nahi ki ya koi satisfied ans. Ni diya.

Dear sir,
I a. Venkateswararao having a ertiga (Zdi) purchased in the year 2014 dec, i am happy to have that vehicle, but after 35000 kms i am not comfort with the vehicle due to low pickup. I drive my vehicle below 2000 rpm and less brake usage. I went to showrooms (Varun & jayberi) in visakhapatnam no. Of times, one time they changed clutch, another time they changed some other part, then i contacted mr. Ajay maruti engineer (Visakhapatnam) he engaged mr pratap kumar he checked some parts he also said no problem but vehile runs smoothly for 15 days problem started again, since then i am running my vehicle in the same condition. So take my case seriously and resolve it, if it is not in perview tell me whom i have to contact.
Thank you
Atluri venkateswararao
Cell no : [protected]
[protected]@gmail.com
[protected]@vizagsteel.com

Dear maruti suzuki india pvt. Ltd team,
I have been taken delivery of vehicle vitara brezza on dated 18th march 2018,

Using bluetooth and audio system and observed both malfunction / terminates frequently while running..

Would give me really pathetic feel with the class and would insists to replace asap.

Will be doing frequently telecom meetings and suffering because of the such bad quality feel.

Vehicle registered on the name of sumeet rajkumar patni.

Registration no. Is mh 12 qf 0459

Thank you for quick response and rectification.

Regards,
Sumeet
[protected]

I am shivaraman ravi and i am from chennai. I had requested for a test drive of swift 2018 diesel automatic. I had made this request through the portal and i have got a sms stating that the test is scheduled for 23/3/2018 at 10 am and car is provided by popular from east anna nagar.
I got so many calls each asking the same detail and all were from popular automobiles and i had to shout at them as each one wants to know what car i am interested.
Today is the test drive schedule at 10 am and at 9.45 i get a call from popular automobiles to say they do not have a diesel automatic car. I am utterly disappointed by the kind of dealers you have who just waste customers time giving false appointment. I am sure such dealers will ruien your company reputation soon
Wish you good luck
Regards
Shivaraman ravi
[protected] ([protected]@gmail.com)

I put my car for repair due to gear slip problem on 23.02.2018 at kataria automobile, balitha
They repair car in extended warranty and i pay rs.3300 for oil and labour cost.
Same problem arise after 2 days. I again put my car for repair in next week, they told that problem got solved.
Same problem arise very next day, i again put my car for repair on 10.03.2018 but problem not solved, service representative told that some part not available with workshop, we will arrange parts in 10 days and repair your car.

But problem not solved till date even after 3 times of repair, and no information from kataria automobiles tat, when will kataria automobiles will solve my car gear problem.

I feel that they already took payment for my car repair and now they are not at all interested in my car repair.

Me and my family used different models of maruti car since more than last 25 years but this is the worst service experience of maruti suzuki dealer.

I have purchased baleno delta petrol from vipul motors vide invoice no vsl15001192 dtd 28/03/16. Engine no k12mn4145926 ch no ma3ewb22sgc157491. After second service the car ac was not functional and service centre informed that some rings were cut and set right the issue. The ac was not effected and again approached the service centre and they checked and informed ac now working. This season in feb 18 again the ac was not working and they put gas but subsquently again ac not working the service centre informed replacement of compressor. Again ac was not effective and i have approached the service centre and now they have intended another part (Expension) which is yet to be replaced as the same was not available with them.in the meanwhile warranty is expiring on 29th of this month. Since ac is not functioning effectively kindly arrange for inspection of vehicle by your engineers for through check up of ac. Staff at rohan motors greaternoida mr lalit sharma sa is cooperating well and his services for set right the proble are appriciable. Since the ac is not working effectively hence the warranty for the same may not be expired on 29th of this month

We have purchased 9 cars from my car pvt. Ltd. Pune. The deal committed by the dealer is still pending for last 3 months. Till today they have not given the total receipt's and payment description and closed deal. The sales executives never turned back after delivery. Old vehicles were not collected which were suppose. The buy - back facility and payment is also not cleared. The same unfavorable deal was last 3 years before. The payment of one car is still pending and the car is also with my car, no response given by dealer. It is very very unfair to deal with my car its a type of cheating. Due to last time experience i was supposed to purchase from other maruti dealer but assured for the fair deal i purchased from my car pvt. Ltd. Pune. Financial commitments not completed till date.
It is very surprising not to fulfill commitments and upset for such unfair deal. Hope you will take necessary action.

Waiting for your reply.

With regards
Vijaykumar girdharilal duggal
[protected]

I had given a second free service at Thriveni Cars Salem. On 22.09.2017 I purchased new Maruti dzire. From Tat day itself I had a problem with Thriveni cars Salem. From first delivery itself they didn't look after PDI. There is a rough surface in back bumper and small small brown dots are there. I inform Tat, After Tat they rectify. Now in second service 19.03.2018 they didn't wash properly and my seat covers are dirty and front pumper has been damaged. In this regard I complaint on same day itself. Till now no solution for complaint. Kindly arrange to rectify problem. Thriveni service is not good and there is no response.

Dear sir,
On 8/3/18 i have lounched a comlaint for requirement of new keys as my car keys are not working. I had given necessosary documents & made payments to your dealer sai service vasco, goa but even after 12 days they are saying that key is not being dispatched from maruti.in fast moving world if maruti works and treats their customer in such delays it is just surprising so kindly address the issue on fast track.
Thanks & regards,
Ekanath p. Arundekar, ga-06-d-8535=wegonor-vxi
[protected]/[protected]
[protected]@rediffmail.com

I purchase swift car from maruti dealer tr sawhney motor gokulpuri wazirabad road on 7/12/15 now my colour is fade i contact maruti dealer tr sawhney gokulpuri wazirabad he taken the pic of my car and says i will contact u in 3-4 days but he doesn't contact me last 20 days. I complain to maruti tollfree no he says the dealer will contact u very soon but the dealer not contact me he give complaint no[protected] now 1 month a go my problem doesn't solve

We had purchased to car with regn no dl4c ac 1866 on 01.01.2017. Car has rum 22000 kms. Car is facing starting problem as the battery is defective. The car is starnded with dd motors dwarka for last two days. I am being told that i will have to wait another few days till battery company replaces battery. Pl look into matter as why i should be penalised i am handicapped without car.

Sir,
I kunj bihari gupta resident of a - 69 radha vihar new sanganer road, sodala, jaipur-302019, rajasthan has a complaint regarding ertica zdi+ car no. Rj14-uk 0789. I am complaining for the vibration that occurs when i drive onto speed 75-85. This problem was occurring from the day one when i purchased this car. I have already get it service for two to three times but didn't get it resolved and complaining for the same mistake on first service and second service but nobody cared and nobody even repaired. I gave my car to the prem moter service center, bais godam, jaipur on 13 march 2018 but the problem is same. There are no changes in the problem and didn't get it sorted till date.
Kindly consider my problem and resolve it soon.

Regards,
Kunjbihari gupta
[protected]

I mr bimal navsaria purchased wagon r cng car number mh02-er-0185 from sai service pvt ltd from andheri east mumbai and my mobile number is [protected]/[protected], purchased in the month of august, and after the third service the car faced a check light issue on the same day and i informed to the concern person about the issue and took my car again to the service center but the mechanic was unable to resolve and said by him that he is unable to detect the issue through the system. Any how he repaired and gave back to me my car, again the same problem occurred and i took my car to service center the very next day.
Second day the mechanic rectified the issue and did throttle body cleaning and handed the car back to me. And again in the week i was facing the same problem and the car took all most a week to get repaired, and again after 2 days the car is facing the same problem till now.
So i am facing loss in the business as i have to pay wages to my driver, and also it is a matter of safety concern as the driver had faced feed back from the client about the jerk while running the car and car stops while changing the gear and while stopping.
So who is going to bear the loss as i want this car to get replace and as a matter of compensation the rest of the loan company will bear. Or please repay my money. So please revert me as soon as possible or i have to go legally.
Waiting for your reply

Sir,
Recently my car up32eu9380 picked up for service by workshop of m/s anand motors at chinhat who dropped it as usual after service. While driving the car i noticed an unusual noise from engine box once i ignored but i feel it is due to some lose fitting in engine box i complaint to service manager who call at work shop and put a rubber piece under the broken plastic case. Which i feel broken in force opening of that case because my car was not making any noise in driving before service neither it reported by driver who pick up the car for service nor by any mechanic before service.

I told my complaint to the concerned person but after calling once they did not paid any attention. More over even after laps of about one month they did not took any feed back after service for which we were waiting and use to take in all our previous service.

I replaced my previous car (Maruti) by maruti only and after sale service was a prime factor in our decision and such a apathetic attitude is unexpected

I paid rs.5900/ for service it may have been done by much lesser amount by private service verdors if such level of service is required.
My openion about company and company's service will change positively if no attention is paid to my complaint.

Thank you

K. P. Singh
1/262, vikrant khand gomti nagar
Lucknow
Mob.[protected]

Sir/madam,
I regret to bring to your kind notice the following facts:
I had brought my damaged car to maruti workshop in shillong meghalaya on december 19, 2017 for repairs. The work manager swung into action immediately, got the damaged assessed and the surveyor's inspection. But till date the car is as is where is condition for want of parts. The work manager is positive that the parts will arrive anytime as they have indented the parts. Even after 86 days the parts have not come. I request the company to kindly speed up the dispatch of the parts at the earliest.
The car i am writing about is estilo zen of 2011 make.

My self pravin galande car swift dezire vxi (O) mh17 az 7274. I had a minor car accident & i had submitted car to kankariya service station of repairing on 27.01.18 about 2 months has passed though the issue is not resolved. The performance of very poor. The people are not cooperating at all. Very careless people. Action to be taken immediately.
Since last 15 days service station manager is telling the problem will resolved within 2 days but till date the problem is not resolved. Upon several follow ups they are taking it casualy.
It's very hectic & panic condition.
The same issue i am going to take with consumer forum.

I have purchased a vehicle swift dzire vdi on 22 september 2017. First service of the vehicle was done at 1031 km on 9 october 2017 at vallioor aadhi maruthi. By 31 november 2017 the vehicle was sunk in flood. I informed the dealer and the vehicle was towed and taken to the body shop of aadhi cars, tirunelveli. Body shop manager mr. Raja received the vehicle and inspected the damage. He checked with the insurance company and i had maruthi company bumper to bumper insurance. So he said we need to pay only oil charges which will be around rs.5000. He started the work and he dint provide any documents or get any consent for any work from us. I signed only for the insurance claim. All communication has happened only through phone. The vehicle was ready by february 14, 2018 and i received a message for the completion of work through mr. Satish from body shop. I hired a driver and went to get delivery of the vehicle on 12 march, 2018. I filled a full tank diesel and we had a trial for our satisfaction. When we asked the bill he is demanding nearly rs.43000. He dint allow us to take the vehicle and asking us to pay rs.43000 where he doesn’t show any proper documents how this amount arrives. Kindly take proper action to release my car as per the commitment of body shop manager mr. Raja.

Dear sir

I have already lodge a complaint vide maruti suzuki india complaint id: 1883451 dated 2nd march 2018 for non received of rto tax duplicate copy which amount to paid to dealer point for registration of vehicle from 22/01/2018 till date not registration the car and also request for refund of exnt. Warranty and auto card amount which is paid by me but sorry to inform that, not any result of suggestion or not a single call from maruti suzki motors or m/s. Obit motors rourkela

Bisaj kumar tanty
Bisaj. [protected]@gmail.com
M-[protected]

Dear sir madam
This is badrinath from chennai and the owner of maruthi swift vdi car. Yesterday i gave my vehicle for general servicing in cars india gerugambakkam body shop which is a authorized service center. From the bill generated i have noted that although the oil change and other required formalities was completed 6 months back on 23th july 2017 they have done the same one more time on yesterday 11th march 2018 which is with in the short period nearly 6 months. As per the norms this process is required on two conditions 1 either the vehicle has run 10000 km 2017 service reading was 48593 km and 2018 service reading was 51037 km or 2 crossed one year time. Neither the above two cases satisfied still cars india people went ahead and changed them. If this is the case then this leads to question the quality of service they have done earlier. That is they are using substandard material in their service or cheating the customers in the name of replacing oil. I am totally disappointed with their service. I am attaching the bills of the two services for your reference. I request you to take action against them by asking them to refund the entire money for their faulty service last time or cancel their license.
Regards
Badrinath
Mobile [protected]