Maruti Suzuki India — developing cracks on the stereo player

Address:Kataria Automobiles Pvt Ltd, Survey No: 295/298, Opp. Rajputana Hotel, Athal Road, Teen Rasta, Silvassa, Dadra and Nagar Haveli - 396235, 396235

Myself Blesson Jose, owner of a Maruti Suzuki Baleno which was purchased on 01/05/2018 from Nexa Vapi holding registration number as DD03K3174 and chassis number as MBHEWB22SKB253645. Some cracks developed on the stereo player of my car. Following up on this matter from September. Now they are saying it is because of some cleaning agents used while cleaning the dashboard. I have just completed my third free servicing if any such cleaning agents were used it is used by the authorized service centre only where i have done my free servicing and no other extra paid services has been done yet as on 02/01/2020. I want the glass on the entertainment system to be replaced and if replacing the glass is not possible i want the entire player to be replaced or else i want compensation for the damage to my car and time wasted so far.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello
I am Jitendra singh have Maruti Baleno zeta RJ 14 ZC 3558 have changed fog lamp from Prem motors vkia Jaipur But in new fog lamp filling water and dust. I personally met to service advisor mr Ajay and AGM mr Vijay Sharma They said to me we are not responsible for any accessories than I have Complent to customer care (NX[protected]) then received a call from prem motors workshop Than I had visited t again today to workshop he taken some photos of fog lamp and refused to me for any taken responsibility
So tell me what should I do have to expense for fog lamp which is responsibility of work shop or Move for consumer court
Thanks
Jitendra s Rathore
[protected]
Dear Sir,
I bought the car EECO, 2012 white color V.No.- HR27-D-6506 on 25 Sep 2019, since then I haven't got my NOC till now. I purchased it from Vipul Motors Pvt. LTD. Gurgaon. I have complained about it on toll-free no. [protected] - complaint no.- [protected], but since that, no action is taking place
Purchased baleno on October 2nd

Till now I haven't received number plate.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6885
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information