Max Hospital Complaints & Reviews

I had an appointment with Dr Meenakshi Jain on 28-Oct-2021 for 12:00 pm at MAX hospital, Noida. We reached hospital by 12:00 pm but Dr was not available in the hospital and receptionist called no. of times to the Dr but many times she didn’t picked up the phone or her phone was busy at last, she said coming in 5/10 minutes but she came after 1 hour (i.e., 1pm). I also faced same thing with same doctor in August as well. This is so irresponsible,...

The hospital has a policy to get a COVID -ve report before any inspection procedures such as Endoscopy etc.

Did anyone from the MAX team ever note the turn around time taken for a simple report generation?
Delay 1 : wait for 5 reports before sending to the lab
Delay 2 : unnecessary delay by the lab team for report generation. Also, nobody answers the phone, obviously why would you let's make the customer happy!br...

Dear sir, my son is under treatment with dr Saloni Gupta in max hospital dehradun. His continues 2 confirmed appointments on 28/09/2021 and 12/10/2021 was cancelled by the hospital. My home is 80 kms far from the hospital. I came to know about the cancellation on the way just before reaching hospital. On contacting the dr for the same she just said that never come to me for the treatment again....

On 30.09.21 I have purchased Medican from Max Hospital Dehradun for Rs.946.96, while paying Google pay transaction could't completed and dismiss, then I have paid the amount by Debit card of Syndicate bank, while checking I found that amount Rs.946.96 was deducted from Google Pay also, thus I have paid twice, pl. look into the matter and arrange to refund my amount of Rs. 946.96.
Details are UPI/DR/[protected]/Max Hospital/HDFC/maxhospita/UPIbr...

Today's incident i.e. 27th September 2012, Mr. S. GULSHAN KUMAR, guard on duty at ICU 2 at Max Saket was requested to allow me to go and meet my patient during the visiting hours of 10:30 to 11:30 am. Our patient is there since 1.5 months and we are well aware of the rules and have been respecting and obeying them. Apart from other guards we encounter, this particular person has peculiar rude way of taking and body language.

i...

Dear Courier Support Team,

This is to inform you that, We have not received my product against [protected] Shipment ID. kindly look into this matter on high priority as it is quite urgent....

Dear team,

This is to inform you that there has been separate Billing counter for panel employees which is very bad feeling for them to gather at a same place and wait for long for billing.
Sometime even it takes one hour for get the billing done and till that time the doctors time get over...
This type of treatment with the panel employees is unethical and I will in my next step will take to the social medial...

Highly irresponsible staff at reception as they just worry about payment only and post thay we are waiting for almost more than an hour even when prior appointment was taken to meet Doctor.

It is difficult to manage a small child for this long with no proper communication as when the doctor will be available!!!

Aircons not function in this hot weather

No one with whom we can communicate, Nurse...

I am very shocked to face non-cooperative and time consuming behaviour of Me. REEMA, who was sitting at oncology billing, when asked for id no. She denied providing excuse that she is from dialysis department. Kindly inform from which department she belongs and depute concerned persons to concerned departments for smooth and early process of administrative works. Thanks and regards, SURINDER SINGH MALIK [protected]@gmail.com...

The employee was on the phone regarding personal issues (with friend or possibly family member) during billing and said she could not process our bill and to go at a false location....

My patient is admitted in Max Patparganj
Today evening he is shifted from ICU to ward
He is having issue o[censored]rine leakage & I requested duty doctor
Duty doctor has not responded & eating sandwich in his room, He is not bother to come out of his cabin
When I requested again, he was aggressive saying “ how dare you come in”
Upon requesting to check patient he was not ok to check

Very...

I have been trying from last 3 days to make an appointment but what i get on call is wait for 2 minutes...and that wait never ends...at the end i have to cut the call after 10 minutes empty handed...

There 2 minutes never ends.
Worst facility ever seen....

Employee refuse to give panel...

I want to log a complaint against Mr. Arvind who was very rude in dialysis department (max super specialty hospital). From last two days we are struggling to get a permission for catheter placement due to the mistake of hospital, they don’t know the code which needs to get approve from CGHS Department. At the end even after having the CGHS facility we have to pay Rs5000 for the catheter. We requested them to give us day time for the dialysis...

My patient id is Skdd870687 as named Ramesh kumar uppal today 27/7/2021 i do spinal endoscopy by Dr vikas singal and Dr sarahow . Endoscopy done at 6 pm and know its 12:00 am right know patient is in so much pain but no one take care the nursing staff say no doctor is available but one doctor is available but she says i have so many patients not only you if i have time so i attend you otherwise they not respond you . So these are the services...

I rohit surha was operated on 27th july 2021 afternoon and was told by doctor to come empty stomach so i had my food on 26th july 11 pm. After surgery i was told by nurse that dinner will be served by 8pm then later on they told that dinner will be served at 11 pm now its 12’0 clock but I haven’t got dinner served. Now they are saying that we don’t serve dinner after 11 pm what kind of behaviour is this is this the way max treat there...

Today i visited max Shalimar Bagh for Ultrasound and colour Doppler, They person told me after half hour later you can get your report, i visited 2 time in hospital but my reports are not prepared then i made a complaint on customer care they give me assurance to provide me my reports after some time via my email. But still im waiting but my reports is not prepared..I called so many times at respected department for my reports . Please help...

The patient I'd is SHGN0470370, Anmol Ray. There were multiple X-Rays of both egs, hips, knees and both legs MRI carried out on 5th July 2021.
It so so dissapointing to note that the report provided by doctor for all these individual tests were just concluded in one report mentioning both legs reports.
The same case for both legs MRIs.
It was so dissapointing and disheartening to note that the doctor who has prepared...

Hello
My Patient Mrs. Sushma Saxena is admitted at Max Patparganj. Her IPID is 423647. She has been experiencing back pain since morning today. She and her attendant has been asking for a heating pad for last 9 hours but one seems to bother. Many Doctors and other Paramedic visited her and everyone said we are sending in 10 minutes but to no vein. This is a very sorry state of affairs. I am sure that this complaint would be handled...

Hi Sir,

My brother was admitted in MAX Hospital Dehradun on 27/06/2021 and discharged on 10/07/2021 . When we checked the Billing we were really surprized .
We observe below points .

1. Consultation charges were added twice/thrice for the same day .
2. Consultation charges for Dr. Rashmi Bajpai were added on 9th and 10th July, even she was on leave that day .
3. Test no. 340 (Acute Leukaemia...